A beautiful and welcoming showroom of all their delightful pieces. It is perfectly laid out so that you can imagine what your rooms would look like. (I wish I could afford one of their kitchens!) :) E... もっと見る
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A beautiful and welcoming showroom of all their delightful pieces. It is perfectly laid out so that you can imagine what your rooms would look like. (I wish I could afford one of their kitchens!) :) E... もっと見る
企業が回答しました
The sales staff were polite, knowledgeable and very helpful.I ordered two large mirrors. I have never received a delivery that was so well packaged. The delivery men were brilliant, they unpacked bot... もっと見る
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The delivery team were fantastic and very accommodating. They took their time to work out the best way to get 2 very large sofas into a very tight space! They were patient, respectful and resourceful... もっと見る
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We’ve bought quite a few pieces of furniture from Neptune in Hove and love both the quality and the style, The customer service is also excellent. Recently we had a beautiful super-king sized bed deli... もっと見る
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当該企業による記述
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
379 Kingsway, BN3 4QD, Hove, East Sussex, 英国
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A beautiful and welcoming showroom of all their delightful pieces. It is perfectly laid out so that you can imagine what your rooms would look like. (I wish I could afford one of their kitchens!) :) Exceptional customer service whether you buy a small or large item with no quibble for refunds. The staff go out of their way to help choose paints and find out info on other products. Customer service like this is rare… other companies take note!

Neptune - Hove からの回答
Laura, Neptune Hove's lovely kitchen designer, was super-helpful and super-patient while we chopped and changed our minds over a tricky design for a small kitchen. She couldn't have been nicer and, thanks to Toby's input as well, we think we have a great kitchen coming our way. Thank you everyone at Neptune Hove!

Neptune - Hove からの回答
One of the best experiences I’ve had in a store for a long time . Welcoming, amazing service which was consistent on our next visit . And of course the product and displays were super inspiring . My mum ( who is 88 ) had her first visit and was bowled over and is now a Neptune convert . Toby and all the staff were amazing .

Neptune - Hove からの回答
Ordered an e card for our daughter and son in law as wedding anniversary gift. Very delighted.

Neptune - Hove からの回答
I needed a small tin of paint ..a sample one. I was given as much courtesy and help as if I was having the whole kitchen redone. Thanks Hove.

Neptune - Hove からの回答
Very pleased with the service I received from Neptune.
I ordered some new lampshades and they even let me take one from the shop to see if it was suitable for my lamp.
The staff are helpful friendly and very professional.
Will definitely be back

Neptune - Hove からの回答

Neptune - Hove からの回答
excited to find this furniture store in a place where not typical high street. Parking is available literally in front of the stores. Modern designed furniture and quality nice little things as well. Really love it and worth visiting.

Neptune - Hove からの回答

Neptune - Hove からの回答
We had an absolutely excellent experience purchasing garden furniture through Neptune, Hove. Julia and all the staff team were extremely helpful and knowledgeable, answered all our queries. Julia also advised us on the colour of chair cushions.
We were delighted with our furniture. It is extremely stylish and comfortable. I researched a wide range of garden furniture on the internet and Neptune furniture far surpasses everything else I looked at. There was a small problem with the table and Heidi at Neptune Hove arranged for it to be replaced immediately.
We will return to Neptune again for further furniture purchases- the showroom gives you so many ideas about colour schemes and design. Their furniture and textiles are quite lovely.

Neptune - Hove からの回答
The Henley media cabinet has completed our lounge refurbishment and definitely has not disappointed. Beautiful craftsmanship and the staff at Neptune were so helpful every step of the way

Neptune - Hove からの回答
I have purchased several pieces from Neptune , all to an excellent standard.
Excellent customer service and friendly helpful staff ,

Neptune - Hove からの回答
Amazing service and lovely people.Bravo Neptune Hove, could not be happier with our fabulous new kitchen table . Thank you

Neptune - Hove からの回答
Bought an oak dining table from the Hove store, the first one had a black mark (similar to a old water stain), so told the store I didn’t want that one, store said they’d send another but it’d be a week or so, second table had the same problem. So some three tables later and many weeks after purchasing, I still don’t have the table I want.
Shame because the table in the store looks great but clearly no one checks the products before they are sent out.

Neptune - Hove からの回答
They are always very helpful and nothing is to much trouble.

Neptune - Hove からの回答
Brilliant helpful customer service!
Nothing is too much trouble.

Neptune - Hove からの回答
Great service from start to finish.
Would definitely buy from Neptune again. Very good quality product, outstanding customer care

Neptune - Hove からの回答

Neptune - Hove からの回答
Lovley store I love Neptune,staff very friendly and helpful

Neptune - Hove からの回答
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