Fantastic experience as always. Alex was very helpful and friendly and showed me various options that would meet what I was looking for. Always a warm welcome at the store. I know that the furnit... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Fantastic experience as always. Alex was very helpful and friendly and showed me various options that would meet what I was looking for. Always a warm welcome at the store. I know that the furnit... もっと見る
企業が回答しました
Great team, lovely people. No pressure just good advice. Fantastic products and sympathetic design ideas.
The product quality at Neptune is very high and it shows. Everytime we've been into a store, the staff are knowledgeable, helpful and friendly. We recently purchased the Overton bark picture from them... もっと見る
企業が回答しました
We ordered a larsson double wardrobe because it comes in multiple pieces, unlike many others. My shout out goes to the two delivery men and the care they took in getting a heavy solid wood wardrobe t... もっと見る
当該企業による記述
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
New Road Southport, Mere brow, PR4 6JA, Southport, Lancashire, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My favourite place to visit. Staff are very great and when I've asked for advice they've been very helpful. When I've ordered items they've arrived promptly.

Neptune - Southport からの回答

Neptune - Southport からの回答
Delivery arrangements were haphazard Order Arrived separately 2 weeks apart and had bad crush marks which are still present 4 weeks on. Quality of upholstery work not as good as I would expect for price of over £4500 for 1 small settee and 6 dining chairs. Wavy seams and inconsistent folds. Had I realised these were made in China and not uk or Europe I probably would not have ordered here. I’ve had better quality and delivery from cheaper uk suppliers. Neptune presents itself as a uk based company and isn’t explicit in its use of Chinese manufacture.

Neptune - Southport からの回答
The staff at the Mere Brow, Southport branch were very friendly and helpful. We had two furniture deliveries and on each occasion the delivery men were polite, organised and respectful. We love our dining chairs and also the large dresser! They have been much admired and we are very proud of them.

Neptune - Southport からの回答
Gorgeous products, I'd buy just about everything in the shop if I could afford to do so.
Service always excellent, very helpful too with suggestions.

Neptune - Southport からの回答
Don't hesitate purchasing from Neptune at Southport, everything was a joy from the design process to installation by Rob . My kitchen and utility are stunning with so many design features which make them a joy to use and a sight to behold.

Neptune - Southport からの回答
Fabulous service from start to finish . You feel like you can trust them to deliver quality and timescales . And they did . The fitting service is second to none .

Neptune - Southport からの回答
Excellent service and lovely helpful staff as always.

Neptune - Southport からの回答
Excellent company to deal with. They are more expensive than others but they offer another level of style. Very nice staff both in store and right thru administration to delivery guys.

Neptune - Southport からの回答
Good quality furniture delivered in a sensible time scale . Very happy with Neptune

Neptune - Southport からの回答
One of the strangest stores I've ever been in! It's like being in someone's house but it's SO nice! Very friendly staff and could quite easily spend a fortune in there!

Neptune - Southport からの回答
Thank you so much for helping us choose ( especially Lindsey) and purchase the furniture we took delivery of yesterday. It fits perfectly and looks amazing, exactly as we’d hoped. The quality is excellent and the colour perfect.
The wait was well worth it! The delivery team arrived early, were well organised and it was delivered well packaged, with everything taken away.A lovely store, a pleasure to deal with and very friendly, knowledgeable, helpful people. Thank you

Neptune - Southport からの回答
I love the whole experience of shopping at any Neptune store and every item I have ever bought has been of the highest quality and standard and the Neptune team are lovely

Neptune - Southport からの回答
Purchased small and medium storage jars with lids for tea, coffee and sugar - look great on counter top. Good quality, very pleased with the items.

Neptune - Southport からの回答
The table and chairs are high quality and look wonderful. I was disappointed that it took 14 weeks from ordering to delivery. Because of the weight of the table, it is a 2 person task to insert/remove the central sections. Also, unlike my other Neptune table, there doesn’t seem to be an under table area for storage of the spare sections.

Neptune - Southport からの回答
Helpful staff and a lovely show house setting make browsing and shopping a real pleasure. Neptune products are beautifully displayed and the quality of the goods is unmistakable. I love going there.

Neptune - Southport からの回答
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