NewWay Car Hire Ireland レビュヌ 

908
•
TrustScore 5段階評䟡の4.5

4.4

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5぀星のうち5の評䟡

Ho noleggiato l'auto dal 4 all'11 agosto ritiro a Dublino e riconsegna a Shannon tutto perfetto semplice e pratico. La caparra carburante mi Ú stata restituita in meno di 24 ore!!! L'auto a me riserva... もっず芋る

5぀星のうち4の評䟡

Rented a Sandero for 20 days and drove 3,000 km without any issues. I had to photograph the car carefully due to the numerous "marks on the bodywork and wheels." I concluded that they offer cars that... もっず芋る

5぀星のうち5の評䟡

Have used NewWay car hire for 3 years now, no hidden extras cars are always clean and tidy. Would highly recommend Counter staff always helpful and bus staff very friendly taking you back to termina... もっず芋る

5぀星のうち5の評䟡

Easiest car hire I've ever had. Simple booking process online, not bombarded with emails after booking, very fast desk at arrivals with no add-ons as all was included in the booking, quick transport... もっず芋る

䌁業情報

  1. レンタカヌ 代理店

圓該䌁業による蚘述

NewWay are an Irish owned, all-inclusive car hire firm in Dublin, Cork and Shannon Airport. NewWay offer full insurance, including tyre and windscreen damage, cross border coverage and in-terminal pick up. We take no security deposit and there is no excess,


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4.4

優良

TrustScore 5段階評䟡の4.5

908件のレビュヌ

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4.4

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5぀星のうち5の評䟡

Never change a winning team!

I've recently used NewWay for the seventh time and can honestly say, that I will never use another rental company again. Never change a winning team! Everything is included in the (very competitive) price - insurance, cross-border fee etc.. With one exception to date, pick-up and return is at Terminal 2 in Dublin Airport. My husband is wheelchair-bound and, after the one occasion where I, travelling alone so it didn't matter to me, had to pick up the car via shuttle-bus, I wrote an email requesting terminal pick-up for my subsequent rental some weeks later (with husband) and received a prompt reply saying that my request would be honoured, no problem! I can unreservedly recommend this company and my five stars are based on 100% customer satisfaction!

2026幎7月6日
自発的なレビュヌ
NewWay Car Hire Ireland ロゎ

NewWay Car Hire Ireland からの回答

Thank you Germaine

5぀星のうち1の評䟡

Car not ready, damaged

Our car was not ready when we arrived. After waiting, we were given a car with significant damage including damage to the front tire which we did not notice how bad it was until we looked at the pictures after the tire blew within an hour of us leaving the Dublin Airport. It was extremely difficult to get anyone to answer the phone. My husband must have called 40 times. We ended up renting a car from another company and had a much better experience for about the same price. I would not recommend New Way.

2026幎6月28日
自発的なレビュヌ
NewWay Car Hire Ireland ロゎ

NewWay Car Hire Ireland からの回答

Hi Anna,

I am so sorry to read your review, that is not the level of service we aim to give, we have a 24 hour roadside assistance which is handled by our partners in the AA.

The phone menu should have directed you to this.

Regards,
Niamh

5぀星のうち3の評䟡

Collection was perfect. Return horrendous

Collection was perfect. Could not be faulted.

Finding a petrol station on return was impossible due to traffic and lack of familiarity with the area, so I will get hit with a hefty surcharge

The less said about the transfer bus from drop off the better. Appalling. Seats soaking. Crammed. No announcements. Don't blame NewWay for this as it was a shared service.

2026幎7月20日
自発的なレビュヌ
NewWay Car Hire Ireland ロゎ

NewWay Car Hire Ireland からの回答

Hi Rory,

I am disapointed to read your review. I will pass feedback on filling stations to the content team and perhaps they can get some content about returns and filling up the car at close stations on the website.

Regards,
Niamh

5぀星のうち5の評䟡

NewWay Car Hire

I had a great experience hiring a car from this company. The whole process was smooth from start to finish. Collection at the desk was quick and efficient, with no delays or issues, and I was soon on my way. The car was exactly as described, clean and in excellent condition. The staff member who assisted me was friendly, professional, and pleasant throughout. Returning the car was just as straightforward and hassle-free.
Although it cost a little more than standard car hire, having everything included in one upfront price gave me real peace of mind. There was no need to worry about arranging separate insurance or unexpected extras, which made the whole experience much more relaxed.
Overall, an excellent service, and I would happily use this company again.

2026幎7月16日
自発的なレビュヌ
NewWay Car Hire Ireland ロゎ

NewWay Car Hire Ireland からの回答

Thanks for the feedback Mary

5぀星のうち3の評䟡

Overall was pleased with the


Overall was pleased with the experience, one price as advertised, brand new car which was fine. Unfortunately the lady at the desk was not particularly friendly which is fine, this meant though that when trying to understand where and what we were doing, we felt rushed off even though we were the only customers at that time. This resulted in us missing the bus to the car park as we where looking for the neway sign the busses don't have that. This lead to us not arriving at the car park 40 minutes later making us late for the rest of the day. Mistake on our part but the gentleman before us was also confused as us and just as late.

2026幎7月19日
自発的なレビュヌ
NewWay Car Hire Ireland ロゎ

NewWay Car Hire Ireland からの回答

Im sorry this was your experince Dave it is not the standards we aim for I will look into your rental and advise the manager on the feedback. Niamh

5぀星のうち5の評䟡

Tutto bene

Tutto bene, semplice ed efficiente.
Auto ok, tempi di consegna e ritiro ottimo.
Consiglio e userò ancora in futuro

2026幎7月18日
自発的なレビュヌ
NewWay Car Hire Ireland ロゎ

NewWay Car Hire Ireland からの回答

Thank you

5぀星のうち5の評䟡

Quick and easy overall

It was easy to pickup and drop off. The only hitch was a typo on the handout on where to return to terminal 2 at the Dublin Airport. We picked up in Dublin city so did not have a reference for the location at the airport, but we figured it out and drop off was nice and easy.

2026幎7月16日
自発的なレビュヌ
NewWay Car Hire Ireland ロゎ

NewWay Car Hire Ireland からの回答

Thanks Michael, feedback on returns is noted.

5぀星のうち5の評䟡

Great service

Great service, no hassle whatsoever, very smooth booking process, very smooth car check in/check out. Newway should be an example for the other car rental companies!

2026幎6月19日
自発的なレビュヌ
NewWay Car Hire Ireland ロゎ

NewWay Car Hire Ireland からの回答

Thank you RC

5぀星のうち5の評䟡

Very good

Very good, almost new cars, well maintained, with low fuel consumption. Very quick pick up and return procedures, fully insured.

2026幎7月16日
自発的なレビュヌ
NewWay Car Hire Ireland ロゎ

NewWay Car Hire Ireland からの回答

Thank you Mitja

5぀星のうち3の評䟡

NewWay car hire is really Avis in disguise

NewWay car hire advertises as an independent company, different from the rest with very good reviews and service. But what you get is an Avis representative as desk in airport and you pick up car at Avis outlet. Also when you have problem with car you are asked to call an AVIS number who don’t answer and refer you to emergency breakdown number instead. Does not sound very independent to me. I paid more because I thought NewWay was different. Beware!!

2026幎6月17日
自発的なレビュヌ
NewWay Car Hire Ireland ロゎ

NewWay Car Hire Ireland からの回答

I'm sorry to see you feel this way.

This is not the level of service we aim to provide. The NewWay customer service numbers and emergancy breakdown numbers are on the rental agreement you should have been emailed to you after pick up.

NewWay offers car hire with a difference: all our rates are fully inclusive. We’re the only car rental company at these locations to include full insurance for every rate.

We have our own desks in Dublin and Cork Airports, when we can not service customers from these desks we will serve via Avis. At other loactions where we have opened additional desk space was not available so we share desk space.

5぀星のうち5の評䟡

Easy, value rental.

We travelled from Aus to Ireland and the Booking, collection and drop off were all very simple. No pressure to add extras.

2026幎7月11日
自発的なレビュヌ
NewWay Car Hire Ireland ロゎ

NewWay Car Hire Ireland からの回答

Thanks John, thats what we aim for no extras becasue you are fully covered.

5぀星のうち2の評䟡

No air con during heatwave

The service was good from the staff, all friendly and efficient.

But the air condition was not working. It was just hot air all the time. The weather was the hottest time of the year so it was very uncomfortable. So i emailed the support email and 4 days later when I dropped the car back I still did not have a reply to my email.

The price is good from this company but it seems they use slightly older and higher mileage vehicles.

2026幎7月13日
自発的なレビュヌ
NewWay Car Hire Ireland ロゎ

NewWay Car Hire Ireland からの回答

Hi Peter,

I am sorry we did not meet the standards expected on this rental. I will investigate the delays on the email reply.

Niamh

5぀星のうち4の評䟡

Recommended

Agent at booking / collection desk was very friendly and helpful , The car was good with damage recorded however it would have benefited from a visit to the car wash as the exterior was dirty . The interior was stained on the rear seats and would benefit from a good valet. The collection was simple and straightforward. The vehicle adequate for our needs and drove well. The return was straightforward and quick. All in all I would recommend using New way and I will do so sometime in the future.

2026幎7月14日
自発的なレビュヌ
NewWay Car Hire Ireland ロゎ

NewWay Car Hire Ireland からの回答

Thanks for the feedback Mac. I will be passing the car comments to the garage amnager as we aim for a higher standard than that.

5぀星のうち5の評䟡

13 jours en Irlande

13 jours en Irlande. 2 adultes et 2 enfants.
1Úre expérience de location de voiture à l'étranger et c'est franchement une réussite. Simple et sans prise de tête. Et honnête !! Pas de frais cachés, ne cherche pas à nous faire souscrire une assurance supplémentaire, pas d'empreinte bancaire pour la caution sauf de 145 euros pour le full (si on ramÚne la voiture vide), mais ça, ça se comprend.
Comprehensif aussi (avion avec 5h de retard) et zéro soucis.
On a pris une skoda 5 portes, petit budget, nettoyage intérieur et extérieur parfait, plein d'essence, bien entretenu.
Retour simple sur des places prévues au parking de l'aéroport. Vérification avec la personne qui est sur place, simple et bienveillant.
Une belle expérience que nous reproduirons sans hésiter!

2026幎7月14日
自発的なレビュヌ
NewWay Car Hire Ireland ロゎ

NewWay Car Hire Ireland からの回答

Thank you

5぀星のうち1の評䟡

Stay away from this business

- stars if possible, stay away from them - money grabbing business that doesn’t give a rat’ **s about customers.
I booked a car from Dublin Airport, after I landed (giving them flight number ofc) - there was noone there, 30 calls later - no one to pick up, managed to find their desk - person was away, luckily avis (their partners/colleagues were able to sort out ) - tho they even managed to book me a smaller size car on the booking then what i paid for


2026幎6月3日
自発的なレビュヌ
NewWay Car Hire Ireland ロゎ

NewWay Car Hire Ireland からの回答

I am really sorry to read your review, this is not the standard we strive for at NewWay at all.

Our desks are all located in the main arrivals hall at the airports alongside the other companies. If the desk is closed there will be instructions on how to pic up your car provided.

If you want us to look into the car group assigned email care@newway.ie with your RA number and we will fully investigate.

Niamh.

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