Nimbata | Call Tracking Software レビュー 

27
TrustScore 5段階評価の4

4.0

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5つ星のうち1の評価

A lot of people post rage one star reviews but you guys actually deserve this one. Completely froze and deactivated my phone number without sending me any notification. My client missed a... もっと見る

企業が回答しました

5つ星のうち5の評価

Nimbata is the only call-tracking provider whose dynamic tracking numbers work on SPA websites (Next JS / React in my case). Many other providers struggle to consistently display numbers in headers, b... もっと見る

5つ星のうち5の評価

As a marketing agency, we have worked with all the big call-tracking companies. Sometimes because we thought a specific company was the best choice and sometimes because our clients already had acco... もっと見る

5つ星のうち5の評価

Très bon outil pour faire du suivi d'appels. On peut ajouter des messages au début des appels, et faire des enchainements très pratique. Une chose que j'aurais ajouté c'est la possibilité de protég... もっと見る

企業情報

  1. ソフトウェア企業
  2. インターネット マーケティング業
  3. オンライン マーケティング代理店
  4. 電話・インターネット サービス

当該企業による記述

Nimbata is a call tracking and conversation analytics platform that helps agencies, multi-location businesses, and marketing teams connect marketing to revenue. Serving more than 7,000 brands and agencies worldwide, Nimbata uses Dynamic Number Insertion (DNI) to attribute every phone call and web form submission to the exact source, medium, campaign, ad, keyword, and landing page that drove it. Beyond basic tracking, Nimbata automatically transcribes, summarizes, and scores conversations, revealing caller intent and lead quality without manual review. By pushing this data instantly into Google Ads, GA4, and leading CRMs, you get a complete view of your revenue funnel. Nimbata charges a flat rate per answered call rather than per minute, so call spend stays predictable no matter how long conversations run. Every plan includes local, national and toll-free numbers, with number and usage rates that get cheaper as you move up plans. Annual billing is available at a discount. Agency plans include the lowest per-call rates and unlimited users, projects, and sub-accounts. Why marketers choose Nimbata: Fair, Transparent Pricing: We are the only platform that charges per answered call, rather than by the minute. Multi-Account Management: Manage multiple clients, brands, or business locations without switching workspaces Global Reach: Access local, toll-free, and vanity numbers in over 70 countries. Seamless Integrations: Push call data directly into Google Ads, Meta, GA4, HubSpot, Salesforce, and more. Connect the dots between your marketing and your revenue with Nimbata.


連絡先

4.0

ほぼ満足

TrustScore 5段階評価の4

27件のレビュー

5つ星
4つ星
3つ星
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1つ星

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4.0

すべてのレビュー

(27)

過去12か月のレビュー数: 7

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5つ星のうち1の評価

A lot of people post rage one star…

A lot of people post rage one star reviews but you guys actually deserve this one.

Completely froze and deactivated my phone number without sending me any notification. My client missed a call worth almost 200$ for his local business im being paid to get leads to him for.

Also completely locked me out of my account with no notification either, and with no way to get in touch with someone quickly i had to go back to callrail (who i never should have left in the first place)

Get a new number, swap it all out all over the website and google business profile. Headache, stressful, had to call and apologize to my client when i was completely blind sided by this.

All without a single shred of explanation or warning.

One star is being generous.

2026年8月3日
自発的なレビュー
Nimbata | Call Tracking Software ロゴ

Nimbata | Call Tracking Software からの回答

Hi Carter

Thank you for the feedback, and I'm sorry for the disruption this caused you and your client.

Here's what happened: Because messaging platforms are a frequent target for SMS abuse, Nimbata runs automated anti-spam checks on every account to protect both our customers and the people they message.

In this case a legitimate message was incorrectly flagged as high-risk, which triggered an automated suspension, however our notification failed to reach your inbox.

Note: On subscriptions, these same checks only flag the message and do not suspend the account.

We're here around the clock whenever you need us, from Support, to Engineering, to even Iris, our AI agent. A quick message via chat would have let us resolve this for you right away, before it ever reached your client.

We fully own this communication error, and are also tightening these checks so a false positive like this is far less likely going forward.

I've emailed you directly to make this right, and your account is ready to be restored whenever you are.

5つ星のうち4の評価

Nimbata is quite simple to use compared…

Nimbata is quite simple to use compared to other options, and support is good.
I noticed a discrepancy between the actual call time and the time showed on the dashboard, which is an issue because i am getting charged for that. Also theres no acutal way to troubleshoot or check logs from what i can find, which makes troubleshooting next to impossible. Also the guide for integration into google ads is outdated.
Thought i am sure support will handle this swiftly, they are pretty good.

2025年11月30日
自発的なレビュー
5つ星のうち5の評価

Most Intuitive Software on the Internet

We had been considering a handful of software options to record and track calls from Google ads to multiple businesses. Once we consulted other professionals' opinions in the space we decided to reach out to Nimbata.

They had an Agency model that was straight-forward and fairly priced. This was enough of a reason to try them out, however, once we got on a trial subscription the real magic started.

I had budgeted hours/days to figure out how to work with the software and how to build my call tracking for multiple different businesses, each with multiple landing pages.

The UX/UI was so terrific that what I budgeted hours for I finished in less than 20 minutes. No reading through FAQ's, no searching support forums, no calling tech support. All businesses, all landing pages... DONE.

If you need great call tracking and want it NOW give them a trial. You will be set up and off to the races faster than an onboarding call takes with the other guys.

2024年9月4日
自発的なレビュー
5つ星のうち5の評価

Works great on SPA websites

Nimbata is the only call-tracking provider whose dynamic tracking numbers work on SPA websites (Next JS / React in my case). Many other providers struggle to consistently display numbers in headers, but Nimbata manages to integrate them seamlessly beneath mega- and mobile menus. Their customer service is also among the best I've experienced. A working product with a user-friendly UX is the cherry on top. I've been using their call tracking service for years and can highly recommend it.

2024年3月1日
自発的なレビュー
5つ星のうち5の評価

I recently had the pleasure of using…

I recently had the pleasure of using the services, I am delighted to share my outstanding experience with them. From start to finish, they surpassed all my expectations and truly exemplified what top-notch customer service is all about.

The first thing that impressed me was their user-friendly website, which made it effortless to browse through their offerings and find exactly what I needed. The product selection was extensive, and I was able to find the perfect item for my requirements.

Next, the ordering process was smooth and hassle-free. I received prompt order confirmations and updates, which gave me peace of mind that my purchase was being well taken care of.

Shipping and delivery were remarkably fast, especially considering my location. The item arrived securely packaged and in pristine condition, which is a testament to the care they take in handling their products.

However, what truly sets apart is their customer support team. I had a few inquiries about the product, and their support staff was exceptionally responsive and knowledgeable. They went above and beyond to address all my questions, providing me with detailed and helpful information.

The product itself exceeded my expectations. It was of the highest quality and exactly as described on the website. I couldn't be happier with my purchase!

Overall, my experience was nothing short of exceptional. They have set a benchmark for customer service that other companies should strive to achieve. I highly recommend them to anyone in need of their products or services.

In conclusion, I wholeheartedly give a five-star rating on Trustpilot. Their dedication to customer satisfaction, combined with the quality of their products, is unmatched. Thank you for making my shopping experience a truly enjoyable one. I will definitely be a returning customer!

2023年7月5日
自発的なレビュー
5つ星のうち5の評価

Nimbata is a game-changing call…

Nimbata is a game-changing call tracking tool designed with startups in mind. It offers a host of features at a lower cost, making it an ideal choice for budget-conscious businesses. The tool's standout feature is session-to-phone tracking, which provides valuable insights into customer behavior and conversion tracking. Additionally, Nimbata excels in integrating with various APIs, allowing seamless connections with existing business software. What truly sets Nimbata apart is its exceptional customer support, ensuring prompt assistance and a smooth experience.

2023年7月10日
自発的なレビュー
5つ星のうち5の評価

Nimbata Call Tracking: Streamlined Deployment, Flexible Customization, and Exceptional Support

My experience with Nimbata has been exceptional, thanks to its flexible and customizable features. The company's commitment to delivering a high-quality product is evident in its intuitive UI/UX design, fast deployment and integration capabilities, and comprehensive reporting features. The ability to customize the software according to specific business needs adds an extra layer of flexibility and enhances its appeal. Additionally, the customer support team consistently exceeds expectations with their responsiveness and knowledge. To further enhance the software, I suggest expanding advanced data visualization features. Overall, Nimbata stands out as a reliable and efficient call tracking solution that offers both flexibility and valuable insights for data-driven decision-making.

2023年7月4日
自発的なレビュー
5つ星のうち5の評価

Best kept secret in call tracking

As a marketing agency, we have worked with all the big call-tracking companies. Sometimes because we thought a specific company was the best choice and sometimes because our clients already had accounts there. After trying out Nimbata for over a year and a half, we stuck with it.

It’s quick and easy to set up and doesn’t need troubleshooting. Once it’s set up, it works! We are a global agency and manage accounts in over a dozen countries; Nimbata was able to provide us with local numbers in each of the regions we needed them. So that helped us in our expansion as well. Lastly, where they really excel is their customer service. There is literally no issue that has remained unresolved since working with Nimbata.

2023年6月23日
自発的なレビュー

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