The staff were very friendly and welcoming. I was seen quickly by Andreas who went through everything and explained which lenses would be best for me. Heather and Charlie were thorough with their test... ãã£ãšèŠã
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Gideon at Meadowhall was really lovely giving us his time and service even though we were not actually making a purchase. We enquired about replacing the nose pads on some sunglasses and this was done... ãã£ãšèŠã
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Had initial LASIK in January. Left with blurry vision in right eye. Received corrective flap repair in February. The communication since after I received original LASIK has been awful! Had many issues... ãã£ãšèŠã
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Pleased with how we have been treated. Everyone has been helpful on our journey. Both had lens replacements. Doctor at Kendal and the girls are very professional. Hannah at Bridgewater very kind too.... ãã£ãšèŠã
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Optical Express UK ã«ã€ããŠ
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For over 30 years, millions of patients have trusted Optical Express with their eye care. As Europeâs leading private provider of laser eye, premium intraocular lens and cataract surgery, our surgeons undertake more laser procedures collectively than any other provider in the UK and Ireland. We look after thousands of patients in our clinics every week and itâs a privilege to transform the lives of so many.
Optical Express is focused on delivering exceptional patient care and outstanding clinical outcomes through continued investment in both our technology and our people.
Optical Express | Laser Eye Surgery | Lens Replacement Surgery | Private Cataract Surgery
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- At Optical Express life-changing laser eye surgery starts from only £595 per eye*
- Vision correction surgery consultations are free of charge and allow our team of expert clinicians to perform a range of comprehensive tests to assess the health of your eyes and suitability for treatment, helping you decide on the best vision correction option for you. The improvements that our patients notice in their vision following laser eye surgery is truly incredible with over 99% if patients achieving 20/20 vision or better.Ì * Price dependent on treatment and prescription type. Ì In a study of 190,231 Optical Express patients with the most common prescriptions we treat (excluding those with presbyopia and emmetropia), 99.2% achieved 20/20 vision or better following treatment.
- World leading laser eye clinics
- Optical Express is the UK's No.1 provider of laser eye surgery. Our world leading ophthalmic surgeons have a combined experience of over 1 million procedures carried out worldwide and we provide excellent geographical coverage, with laser eye clinics in locations across the country.
- State of the art clinics and treatment centres
- Optical Express is focused on providing patients with exceptional care and outstanding clinical outcomes. Our world leading ophthalmic surgeons have completed more laser procedures collectively than any other provider in the UK and Ireland. Thanks to our nationwide network of clinics, we provide excellent geographical coverage, with locations across the whole of the UK and Ireland.
- Innovative technology
- Every patient is treated as an individual at Optical Express, with personalised treatment which aims to achieve their best possible results and transform their lives. We are proud of the extremely sophisticated technology in our clinics. Over £400 million has been invested in our clinics and technology because the better the technology, the better the results are for our patients.
- Life-changing procedures
- Optical Express are Europeâs leading provider of laser eye, premium intraocular lens and private cataract surgery and have revolutionised the way that eye care is delivered. You can rest assured you are in great hands with us, we treat thousands of patients every year and receive a huge amount of positive feedback, but the most common comment from our patients is âI wish Iâd done it sooner.â
- Affordable laser eye surgery options
- Your laser eye surgery journey starts with a free consultation carried out by a Specialist Refractive Optometrist and Patient Advisor at one of our state of the art clinics. The cost of your treatment depends on your prescription and treatment type determined at your consultation appointment. At Optical Express laser eye surgery starts from only £595 per eye with finance options available to make it an affordable solution for patients. (subject to status. Price dependent on treatment and prescription type.)
- Comprehensive aftercare
- The care you receive at Optical Express doesnât stop on the day of your treatment. Each of our patients receive a fully comprehensive aftercare programme which is our way of making every patientâs journey to clear vision as successful as possible. Our team of experts are on hand to support you.
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I have just had lens replacementâŠ
I have just had lens replacement surgery at the Nottingham branch. Dr Mathew and his team were amazing, explaining the procedure clearly and making me feel very relaxed and comfortable.
My journey to get the surgery was not straightforward as I have dry eyes which required treatment prior to surgery. This is where the Nottingham team excel. The support has been exceptional from all the staff/team particularly Stacey.
Staceyâs encouragement and assistance helped me to keep working towards the surgery requirements. Thank you all.
Day two post surgery and I can drive, read, watch telly and knit without glasses⊠ABSOLUTELY AMAZING and wish Iâd done it years ago- DEFINITELY RECOMMEND
2026幎3æ21æ¥
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Optical Express UK ããã®åç
Thank you for taking the time to share your experience. Weâre delighted to hear that you felt well supported by Dr Mathew and the team at our Nottingham clinic, and that the procedure was clearly explained while helping you feel relaxed and comfortable throughout. Itâs especially encouraging to hear how the team supported you on your journey to surgery, particularly with the additional care required beforehand. Weâre pleased that Staceyâs guidance and encouragement made a positive difference during this process. Weâre also very glad to hear how quickly youâre already enjoying the benefits of your treatment. Thank you for your recommendation and for sharing such positive feedback.
You can discover how you and your friends and family can benefit from life-changing eye surgery by visiting our website: https://www2.opticalexpress.co.uk/refer-a-friend/
Had lasik at the Liverpool branch justâŠ
Had lasik at the Liverpool branch just before Xmas. Cant fault the results. Took a little bit longer to heal due to two stigmatisms and naturally dry eyes. But trust the system. I was worried of the final destination stuff and having sore eyes for life etc. But my vision is as good as it was with lenses and without the faff. Should have done it years ago.
2025幎12æ12æ¥
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Optical Express UK ããã®åç
Thank you for sharing your experience. Weâre delighted to hear that youâre so pleased with your results following your LASIK treatment at our Liverpool clinic. Itâs great to know that, despite a slightly longer healing period, your vision has reached a level youâre happy with. Itâs completely natural to have concerns before treatment, so weâre especially pleased to hear that these were resolved and that youâre now enjoying the benefits of life without lenses.
You can learn about how you and your friends & family can benefit from your positive experience by visiting our website - https://www2.opticalexpress.co.uk/refer-a-friend/
Thank you for your feedback and for placing your trust in us.
Very professional and welcoming
I had my pre and post eye surgery consultations at the Optical Express Msidenhead branch. Jas and the team there couldnât have been more welcoming and professional. Always felt I was in safe hands. You donât trust your eyes to just anyone!
2026幎2æ14æ¥
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Optical Express UK ããã®åç
Hi there, Kieran. Thank you so much for providing your wonderful review of Optical Express Maidenhead. We strive to be as welcoming as we possibly can and to uphold a high level of professionalism with all our patients. Thank you for your trust, and if you need anything else, don't hesitate to reach out.
To learn more about how you, as well as your friends and family, can benefit from your positive experience, please visit our website: https://www2.opticalexpress.co.uk/refer-a-friend/
5 stars for Elli at Cambridge OpticalâŠ
5 stars for Elli at Cambridge Optical Express. Good customer care and all the tests were very professional. Everything explained and I am happy that I can have anaesthesia at Chelmsford so looking forward to booking in and not having to wear glasses again.
2026幎3æ21æ¥
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Optical Express UK ããã®åç
Thank you for your feedback. Weâre delighted to hear that you received excellent care at our Cambridge clinic. Itâs great to know that Elli provided a professional experience, with thorough testing and clear explanations throughout. Weâre also pleased that you feel confident moving forward with treatment, and we look forward to supporting you on the next steps of your journey. Thank you for taking the time to share your experience.
Quick for everything to be complete andâŠ
Quick for everything to be complete and place was pleasant and very helpful Dumbarton store
2026幎3æ21æ¥
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Optical Express UK ããã®åç
Hi there, Connor. Thank you so much for taking the time to leave your 5-star review of Optical Express Dumbarton. We really appreciate your kind words. Thanks again, and take care.
Ellie at the Cambridge branch was amazing!
Went to the Cambridge branch today to get a consultation about my suitability for laser. Ellie was super friendly and helpful and made the experience really positive.
Answered all question and provided so much information throughout - overall great experience
2026幎3æ21æ¥
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Optical Express UK ããã®åç
Thank you for your feedback. Weâre pleased to hear that you had a positive experience at our Cambridge clinic. Itâs great to know that Ellie was friendly and helpful, and that she provided clear, thorough information while answering all of your questions. We appreciate you taking the time to share your experience.
Gracie Elvins from the Bristol branchâŠ
Gracie Elvins from the Bristol branch completed my mumâs consultation and she found it all so seamless and very professional. Would highly recommend, Gracie was very friendly and made my mum feel at ease, i have only good things to say about herself and the company!
2026幎3æ21æ¥
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Optical Express UK ããã®åç
Thank you for your feedback. Weâre delighted to hear that your mum had a seamless and professional experience during her consultation at our Bristol clinic. Itâs especially pleasing to know that Gracie made her feel at ease and provided such a friendly and supportive service. We appreciate your recommendation and your kind comments, and thank you for taking the time to share your experience.
Visit to St Enoch today
Visit to St Enoch today. Very friendly, knowledgeable staff, great experience.
2026幎3æ21æ¥
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Optical Express UK ããã®åç
Hi there, Sharon. Thank you so much for your 5-star review of Optical Express St. Enoch's; we will be sure to pass on your kind words. Take care.
Great service from the staff at the stâŠ
Great service from the staff at the st Enoch branch
2026幎3æ21æ¥
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Optical Express UK ããã®åç
Hi there, Chris. Thank you so much for your kind review! We look forward to your next visit. Take care.
Very friendly helpful and informativeâŠ
Very friendly helpful and informative staff explained everything
2026幎3æ21æ¥
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Optical Express UK ããã®åç
Hi there, thank you so much for the 5-star review. We will pass on your kind words to our colleagues at Leamington Spa. Take care.
Delighted with RLE surgery
I had lens replacement 20 March at Nottingham and my initial appt & post op checks at Leicester.
All staff at both sites were incredibly helpful and friendly and explained things clearly and answered all my questions.
I was particularly pleased with Neeta & Pretti for giving me time and space to make a decision about whether I proceed with surgery; Pretti called me to talk through some concerns but did not rush or pressure me. I decided a week or so later and got back in touch.
The surgery itself was quick and, although a bit uncomfortable, it was not painful. I was very anxious but the surgeon (Dr Matthews) and team were extremely kind and reassuring.
Here I am, less than 24 hours later and my distance vision is better than driving standard and my reading vision is improving by the hour. My eyes feel a bit dry and gritty & are very light sensitive (all as expected) but again, no pain,
Pre surgery my eyes were L-5.5&+1.75 and R-6.5&+1.75 with mild astigmatism. I had the Odyssey in my left eye and Puresee in my right. Both multifocal.
So far I feel delighted with my choice to go ahead with this and would recommend to anyone who is sick of wearing glasses or contacts. Itâs not cheap (not much change from £9k for my particular needs) but Iâm early 50s so am hoping I have plenty of years left and it will pay for itself and then some by me not needing expensive multifocal specs every 2 years!!
Also - be prepared for each step taking a good few hours (apart from the post op checkup I had today - that was <1hr).
2026幎3æ20æ¥
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Optical Express UK ããã®åç
Thank you for taking the time to share such a detailed account of your experience. Weâre delighted to hear that you felt well supported by our teams at both Nottingham and Leicester throughout your journey. Itâs especially encouraging to know that Neeta and Pretti provided you with the time and space to make an informed decision, and that you felt fully supported without any pressure. Weâre also pleased to hear that your surgical experience was reassuring, particularly given your initial anxiety, and that the team helped you feel comfortable on the day. Itâs great to know that youâre already noticing such a positive improvement in your vision so soon after your procedure. As youâve mentioned, some dryness and light sensitivity can be expected during the early stages of recovery, and itâs reassuring to hear this aligns with the guidance provided. Thank you again for your thoughtful feedback and recommendation, weâre very pleased to have supported you through your treatment.
To learn more about how you, as well as your friends and family, can benefit from your positive experience, please visit our website: https://www2.opticalexpress.co.uk/refer-a-friend/
Collection of glasses all staffâŠ
Collection of glasses all staff friendly and polite
2026幎3æ21æ¥
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Optical Express UK ããã®åç
Hi there, Ronnie. Thank you for your 5-star review of Optical Express St Enoch Centre. We hope you're enjoying your new glasses and can't wait for your next visit. Thanks again and take care.
What a fantastic experience the serviceâŠ
What a fantastic experience the service was superb & the staff I cannot say how polite & helpful they all are very very professional
Thank you so much
Lisa
2026幎3æ21æ¥
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Optical Express UK ããã®åç
Hi there, Lisa. You're most welcome! Thank you for taking the time to provide your amazing review; we really appreciate it. We do strive to uphold a high level of professionalism with all our patients. We can't wait for your next visit. Thanks again and take care.
Iâm in St Enoch centre with Shona
Iâm in St Enoch centre with Shona! Good service!
2026幎3æ21æ¥
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Optical Express UK ããã®åç
Hi there, thanks for providing your 5-star review! We will let Shiona know. Take care.
Have your eyes wide open to the range of experience
I have to say that the surgical side of my experience with optical Express was second to none. I had lens replacement surgery and I have now excellent sight without glasses. Reading better than 20/20 and perfect close up vision. However, the administration side has left va lot to be desired. I have had a number of grumbles from my initial consultation which I raised with, however my main issues have been with follow up appointments. I live in Norwich and had surgery in Chelmsford and elected to have my first aftercare appointment in Norwich. I then got an email stating my aftercare appointment was in Chelmsford, 83 miles away. Call the head office number to be told there was no clinic in Norwich that day. Get contacted by Norwich after complaining and yes, there was a clinic and I was seen. Following another follow up I booked an appointment for 4th April with a person in store. Next day I get an email to say that I had an appointment at a different time on a different day which means I have to close my diary at work which affects my income. The follow up side is horrific. With out making a pun, go into this with your eyes wide open. The results can be amazing, but the way you are treated for the amount of money that you have spent is shocking. (8K)
2026幎3æ18æ¥
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Optical Express UK ããã®åç
We are disappointed to learn of your experience, which is not one shared by the vast majority of our patients. In order to aid our learnings from your experience we would like the opportunity to understand your concerns further. If and when convenient to you, please may you contact our Customer Services team via 01236 795 010. Alternatively, you can provide us with more information via email by sending it to customerservice@opticalexpress.com.
Highly recommended
I recently had the pleasure of an initial consultation with Lee and Chadni and they couldn't have been more informative. Supremely professional, thorough and provided peace of mind as to what lay ahead. I was more than happy to proceed to confirming surgery and look forward to regaining HD vision in a few weeks time!
2026幎3æ20æ¥
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Optical Express UK ããã®åç
Hi there, Stevie! Wow! Thank you so much for taking the time to leave your 5-star review. We strive to uphold a high level of professionalism with all our patients, and we will be sure to pass on your kind words to Lee and Chandni. I'm sure they will appreciate hearing this. We want all our patients to be well-informed and to feel at ease when choosing Optical Express for their treatment. Your recommendation means everything, and if you need anything else, please reach out anytime. Thanks again, and take care!
Very satisfied with the service at theâŠ
Very satisfied with the service at the st Enoch very good
2026幎3æ20æ¥
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Optical Express UK ããã®åç
Hi there, Erin. Thank you for the 5-star review and for sharing your kind words. We look forward to your next visit. Take care.
Frame choice
St. Enoch branch... Yvonne
Had a really good experience at this branch, ordered my new glasses and sunnies too! Great service as always, calm and helpful staff
2026幎3æ20æ¥
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Optical Express UK ããã®åç
Hi there, Margaret. We do always strive to make all our patients' experiences and visits to our clinics as seamless as possible. We will pass on your kind words to Yvonne, and we hope you enjoy your new glasses. Take care.
Consultation for Replacement Lenses
Kristian from Oakleigh House Clinic, Cardiff was fabulous, he really put me at ease, and was with me all the way through the consultation.
Graham was my optometrist, he was thorough and pleasant; we spoke online.
2026幎3æ20æ¥
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Optical Express UK ããã®åç
Hi there, Cheryl. Thanks a lot for taking the time to leave your positive review of Optical Express Cardiff. We will pass on your kind words to Kristian and Graham; I'm sure they will appreciate them. We can't wait for your next visit, and if you need anything else, please don't hesitate to reach out. Take care.
Quick and efficient eye test with ShonaâŠ
Quick and efficient eye test with Shona and Yvonne. Great service as always.
2026幎3æ20æ¥
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Optical Express UK ããã®åç
Hi there, Sarah-Jane. Thank you for the 5-star review. We are thrilled to read how well you rated the service; we do try to be as efficient as we can for all our patients. We will pass on your kind words to Shiona and Yvonne. Take care.
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