I really like using parcel pending! I live at Baker and Wallis apartments and I love having a locker that all my parcel can go into. I had an issue with billing and Tina was able to help me take care... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I’ve been using Parcel Pending for the past three years, and I can honestly say it has made my life so much easier. The system is always reliable, secure, and incredibly convenient. I never have... もっと見る
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I was able to locate my package which USPS had delivered to my apartment complex but never left the code for pickup. Ericka Ramirez Flores help me to recover the code quickly. Great service for keepi... もっと見る
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I had a great experience with Erika Ramirez-Flores. She quickly helped me fix a login issue and made the whole process feel easy and stress-free. She was kind, efficient, and had everything resolved i... もっと見る
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企業情報
当該企業による記述
Parcel Pending by Quadient is the leading provider of smart locker solutions for residential, commercial, retail, and university properties. With nearly 4 million packages successfully delivered monthly, we offer a wide range of solutions that ensure the safe and secure delivery and retrieval of packages and online orders. For more information about Parcel Pending by Quadient, visit: parcelpending.com
連絡先
475 Goddard #150, 92618, Irvine, 米国
- 8553164756
- www.parcelpending.com
4.7
優良
1441件のレビュー
ネガティブなレビューの 98％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Tina through text made my signing up…
Tina through text made my signing up for an account with the Olive really EZ thank you Tina
2026年4月20日
自発的なレビュー
Tina’s promptness and customer service…
Tina’s promptness and customer service is superb.
2026年4月20日
自発的なレビュー
Tina was very helpful regarding my…
Tina was very helpful regarding my account. She messaged back immediately and helped me with my request regarding Granite Point.
2026年4月20日
自発的なレビュー
Erica Flores was able to help me after…
Erica Flores was able to help me after a little bit of frustration. I was having with my name change for my Mail account. Thank you again.
2026年4月20日
自発的なレビュー
Me ayudó mucho en mis problemas la…
Me ayudó mucho en mis problemas la señorita Erika Ramírez flores muchas gracias excelente servicio
2026年4月20日
自発的なレビュー
Much better to use the text service…
Much better to use the text service than to try to wait to talk to someone. I waited to speak to someone for 55 minutes. Texting was instant and the representative was very helpful and resolved my issue in minutes.
2026年4月18日
自発的なレビュー
Parcel Pending by Quadient からの回答
Hi, thank you for sharing your review! We’re always working hard to deliver the best package delivery experience possible. I’ll be sure to pass your feedback along to the SMS team. Wishing you a wonderful day! – Brad Bishop
Margot was fantastic
Margot was fantastic. She resolve my issue very quickly and best customer service I’ve had in a long time.
2026年4月17日
自発的なレビュー
Parcel Pending by Quadient からの回答
Hi Mary, thank you for taking the time to share your feedback about the service Margot provided. They are an outstanding representative who always prioritizes their customers. I will make sure to share your kind words with her. Thank you again! – Brad Bishop
Margot is the best agent!
Margot is the best agent!! She helped me fast! She resolved my issues less than 8 minutes.
2026年4月17日
自発的なレビュー
Parcel Pending by Quadient からの回答
Hi Breanna, thank you for taking the time to share your feedback about the service Margot provided. She is an outstanding representative who always prioritizes her customers. I will make sure to share your kind words with her. Thank you again! – Brad Bishop
Quick and easy support through text…
Quick and easy support through text when there was a delivery glitch. Much better than waiting on the phone forever.
2026年4月17日
自発的なレビュー
Parcel Pending by Quadient からの回答
Hi Joseph, thank you for sharing your 5-star review! We’re always working hard to deliver the best package delivery experience possible. I’ll be sure to pass your feedback along to the SMS team. Wishing you a wonderful day! – Brad Bishop
Parcel Pending by Quadient からの回答
Hi Autumn, thank you for sharing your 5-star review! We’re always working hard to deliver the best package delivery experience possible. I’ll be sure to pass your feedback along to Gabriela the SMS team. Wishing you a wonderful day! – Brad Bishop
Tina was very help and fast with…
Tina was very help and fast with service for my property Infinity On The Mark
2026年4月17日
自発的なレビュー
Parcel Pending by Quadient からの回答
Hi Tifany, thank you for taking the time to share your feedback about the service Tina provided. She is an outstanding representative who always prioritizes her customers. I will make sure to share your kind words with her. Thank you again! – Brad Bishop
I really like using parcel pending
I really like using parcel pending! I live at Baker and Wallis apartments and I love having a locker that all my parcel can go into. I had an issue with billing and Tina was able to help me take care of it. Thank you parcel pending for your wonderful customer service and customer support!
2026年4月17日
自発的なレビュー
Parcel Pending by Quadient からの回答
Hi Melissa, thank you for taking the time to share your feedback about the service Tina provided. She is an outstanding representative who always prioritizes her customers. I will make sure to share your kind words with her. Thank you again! – Brad Bishop
FAST ASSISTANCE
Tina who helps with Cortland Jubilee Park was very fast at providing me the help i need.
2026年4月17日
自発的なレビュー
Parcel Pending by Quadient からの回答
Hi Micaylah, thank you for taking the time to share your feedback about the service Tina provided. She is an outstanding representative who always prioritizes her customers. I will make sure to share your kind words with her. Thank you again! – Brad Bishop
Had an issue with a package
Had an issue with a package, reached out through their txting service and was connected to Tina. She was extremely quick and responsive in helping me resolve my issue at the Wayfarer apartments and was very friendly.
2026年4月17日
自発的なレビュー
Parcel Pending by Quadient からの回答
Hi Spencer, thank you for taking the time to share your feedback about the service Tina provided. She is an outstanding representative who always prioritizes her customers. I will make sure to share your kind words with her. Thank you again! – Brad Bishop
Parcel pickup fixed
Impossible to get through to a representative on the phone. But contacted Tina over text and she was so great and helpful!! Glad she turned the experience around for me for my parcel at the Emerson at Forney!
2026年4月17日
自発的なレビュー
Parcel Pending by Quadient からの回答
Hi Brianna, thank you for sharing your review! We’re always working hard to deliver the best package delivery experience possible. I’ll be sure to pass your feedback along to Tina and the SMS team. Wishing you a wonderful day! – Brad Bishop
Parcel Pending by Quadient からの回答
Hi Jordan, thank you for taking the time to share your feedback about the service Erika provided. She is an outstanding representative who always prioritizes her customers. I will make sure to share your kind words with her. Thank you again! – Brad Bishop
Tina + 1201 Park Apartments
Tina helped me so much get my PP plus account back working!
Tina + 1201 Park Apartments
2026年4月17日
自発的なレビュー
Parcel Pending by Quadient からの回答
Hi Cameron, thank you for taking the time to share your feedback about the service Tina provided. She is an outstanding representative who always prioritizes her customers. I will make sure to share your kind words with her. Thank you again! – Brad Bishop
Needed a package marked picked up and…
Needed a package marked picked up and Margot was very fast and helpful!
2026年4月16日
自発的なレビュー
Parcel Pending by Quadient からの回答
Hi Sarah, thank you for taking the time to share your feedback about the service Margot provided. She is an outstanding representative who always prioritizes her customers. I will make sure to share your kind words with her. Thank you again! – Brad Bishop
I had a wonderful experience talking…
I had a wonderful experience talking with Andrew V today. My issue with my parcel at Dobson 2222 was fixed quickly.
2026年4月15日
自発的なレビュー
Parcel Pending by Quadient からの回答
Hi Melissa, thank you so much for taking the time to share your feedback on the service Andrew provided. He is a seasoned representative who consistently prioritizes his customers. I’ll be sure to pass your kind words along to him. Thanks again! – Brad Bishop
Erika Ramirez-Flores was amazing
Erika Ramirez-Flores was amazing! I had a few problems I needed fixed immediately for a package and she was able to assist me. She was very thorough in her instructions which made it easy for me.
2026年4月15日
自発的なレビュー
Parcel Pending by Quadient からの回答
Hi Katie, thank you for taking the time to share your feedback about the service Erika provided. She is an outstanding representative who always prioritizes her customers. I will make sure to share your kind words with her. Thank you again! – Brad Bishop
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