Considering this wasn't from Amazon or a large chain. Finding the product (bought as a gift about 4years ago) was surprisingly easy. Ordering was even easier and it arrived before I even remembered i... ãã£ãšèŠã
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Delivered on time and well wrapped. Great price too. I trust pecksniffs to provide pleasing scents and prefer this make to others for household fragrances. Subtle and authentic.
Swift service, speedy delivery and constant updates about progress. Just be aware there are taxes and duties raised by Fedex if you live outside of the UK.
Came home from a week away to the most gorgeous surprise from @Pecksniffsâtwo beautiful candles, sent in response to a little feedback Iâd shared. I wasnât expecting anything, let alone this fragran... ãã£ãšèŠã
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4.5
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one item was broken in my parcel
one item was broken in my parcel. I sent an email but haven't had any reply.
I have since had a reply from Pecksniffs & they have kindly sent me a replacement. Very good customer service.Thank you.
2025幎11æ26æ¥
Pecksniff's ããã®åç
Thank you for taking the time to update your review. Weâre very sorry to hear that one item arrived broken, but weâre pleased we were able to resolve this for you by sending a replacement. Thank you for your patience and kind words about our customer service, theyâre very much appreciated.
Premium Service with Pecksniff's.
Good service and gift arrived well packaged and quickly.
2025幎11æ25æ¥
Pecksniff's ããã®åç
Thank you for your lovely review. Weâre pleased to hear that your gift arrived quickly and was well packaged. We really appreciate your support and hope to welcome you back again soon.
Unfortunate error
I bought five 3-wick candles and a gift set and it all went very well up to the point where I discovered you had not sent me the correct gift set.
2025幎12æ2æ¥
Pecksniff's ããã®åç
Thank you for your feedback, and weâre very sorry for the initial error with the gift set. As soon as you contacted us, we arranged for the correct gift set to be sent out immediately. Weâre pleased that the rest of your order arrived as expected and appreciate your understanding. Thank you for your support.
Refreshing room spray scents - amazing value!
I had an issue with one of the items - this was sorted immediately and to my complete satisfaction.
I love these room sprays - the scent is really refreshing and never overpowering. They seem to last a long time too which is a bonus.
2025幎11æ20æ¥
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Pecksniff's ããã®åç
Thank you so much for your lovely review. Weâre delighted to hear how much youâre enjoying the room sprays and that you find the scents refreshing and long-lasting. Weâre also pleased we were able to resolve the issue quickly and to your satisfaction. Your support is greatly appreciated, and we hope you continue to enjoy our products.
Very timely with arrival of my order
2025幎11æ2æ¥
Pecksniff's ããã®åç
Thank you for your review! Weâre glad your order arrived promptly and appreciate you taking the time to share your experience. We look forward to serving you again soon.
this is my favorite perfume
well, this being my favorite perfume Iâve ever had they donât sell it in the US so ordering straight from their site is so easy and itâs not as expensive as I thought. Theyâre very fast and easy to order. I love.
2025幎10æ31æ¥
Pecksniff's ããã®åç
Thank you so much for your wonderful review! Weâre delighted to hear that this is your favorite perfume and that ordering from our site was easy and convenient. Itâs great to know youâre enjoying it, and we truly appreciate your support.
Excellent service
Excellent service, excellent products and as ever, one very happy customer.
2025幎10æ30æ¥
Pecksniff's ããã®åç
Thank you so much for your kind words! Weâre thrilled to hear youâre happy with both our products and service. Your support means a lot to us, and we look forward to serving you again soon.
A fantastic British Brand
A fantastic British Brand! Thank you so much for supporting our charity event. We really appreciate it.
2025幎11æ4æ¥
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Pecksniff's ããã®åç
Thank you for your kind words! Weâre delighted to have been able to support your charity event and are proud to be part of such wonderful initiatives. Your support is greatly appreciated, and we look forward to future opportunities to help.
Love the scents and glass bottle of theâŠ
Love the scents and glass bottle of the Bath Soaks, relaxing and calming scents
2025幎10æ28æ¥
Pecksniff's ããã®åç
Thank you for your lovely review! Weâre delighted to hear that youâre enjoying the Bath Soaks and that the scents bring you relaxation and calm. We truly appreciate your support and hope you continue to enjoy them.
Pecksniff's ããã®åç
Thank you for your kind feedback! Weâre thrilled to hear youâre happy with the quality of the product and the presentation. Your support is greatly appreciated!
Pecksniff's ããã®åç
Thank you for your review! Weâre glad you enjoyed the gift and are happy with the product. We appreciate your support!
Very good
Very good products and amazing customer service. They quickly and efficiently solved the issue I had.
2025幎8æ28æ¥
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Pecksniff's ããã®åç
Thank you for your kind review! Weâre delighted to hear that youâre happy with both our products and customer service. Itâs great to know we could resolve your issue quickly and efficiently. Your support is greatly appreciated!
Pecksniff Great Company
Pecksniff
I love Pecksniff products and was disappointed when the pump to my hand cream dispenser broke. I contacted their Customer Services who were brilliant. A new pump arrived the following day. Absolutely brilliant company to deal with. Such lovely emails sent as well to inform me a new pump was on its way.
So great to find such wonderful service.
Thank you Pecksniff.
2025幎10æ22æ¥
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Pecksniff's ããã®åç
Thank you so much for your wonderful review! Weâre delighted to hear that our customer service team could quickly resolve the issue with your hand cream dispenser. Itâs fantastic to know that you enjoy our products and appreciate the updates we send. Your kind words mean a lot, and we truly value your support!
A Satisfying Experience
I am always impressed with excellent customer service. From quick order processing to timely shipping and delivery, Pecksniffâs ticked all the boxes!
2025幎9æ26æ¥
Pecksniff's ããã®åç
Thank you for your kind review! Weâre delighted to hear that your experience with Pecksniffâs met your expectations, from order processing to delivery. Your support means a lot to us, and we look forward to serving you again soon!
Great service and speed of delivery isâŠ
Great service and speed of delivery is excellent
2025幎9æ29æ¥
Pecksniff's ããã®åç
Thank you for your review! Weâre thrilled to hear youâre happy with our service and the speed of delivery. We really appreciate your support!
Excellent products & service.
Love Love Love the wonderful fragrances of the products I received. They also were beautifully packaged. Excellent service! I was surprised to receive the order so quickly.
2025幎9æ25æ¥
Pecksniff's ããã®åç
Thank you so much for your lovely review! Weâre delighted to hear that youâre enjoying the fragrances and that your order arrived quickly and beautifully packaged. Your kind words about our service mean a lot, and we truly appreciate your support!
Came home from a week away to the mostâŠ
Came home from a week away to the most gorgeous surprise from @Pecksniffsâtwo beautiful candles, sent in response to a little feedback Iâd shared. I wasnât expecting anything, let alone this fragrant hug in a box!
Huge thank you to the team for their kindness, prompt replies, and truly wonderful customer service. You turned a small issue into a big smileâand my home now smells divine.
Pecksniffs, youâve officially earned a spot in my heart (and on my mantelpiece).
2025幎10æ3æ¥
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Pecksniff's ããã®åç
Thank you so much for your wonderful review! Weâre thrilled that our little surprise brought a smile and that youâre enjoying the candles. Your kind words about our team and service mean the world to us. Itâs always our goal to turn every experience into a positive one, and weâre delighted to have earned a spot on your mantelpiece and in your heart!
Quick and easy to order and excellentâŠ
Quick and easy to order and excellent Customer Service if you have any questions. I absolutely love the detox range - makes my house smell lovely! There is rather a lot of packaging otherwise I would have rated 5 stars!
2025幎9æ17æ¥
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Pecksniff's ããã®åç
Thank you for your lovely review! Weâre delighted to hear you enjoy the Detox range and that our customer service was helpful. We appreciate your feedback regarding the packaging - we use extra packaging to help protect our products during transit, as we know parcels can sometimes be handled roughly by couriers. Your input is really valuable, and weâll continue to review ways to balance protection with sustainability.
Excellent customer service
Firstly, the products are of an extremely high calibre and very competitively priced. Pure value for money every time
The staff, when contacted, are very quick to respond and bend over backwards to assist.
Congratulations to this company, they really value their customers.
2025幎9æ19æ¥
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Pecksniff's ããã®åç
Thank you so much for your wonderful feedback! Weâre delighted to hear that youâre happy with the quality and value of our products, and that our team has been able to support you quickly and effectively. Your recognition means a lot to us, and weâll be sure to share your kind words with the whole team. We truly value customers like you and look forward to serving you again in the future!
Excellent after sales service
Excellent after sales service, was sent the wrong items it was immediately sorted out and the correct ones sent.
2025幎9æ4æ¥
Pecksniff's ããã®åç
Thank you so much for your kind words! Weâre delighted to hear that our team was able to quickly resolve the issue and get the correct items to you. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to serving you again soon!
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