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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

this would be the worst courier service i have ever had. From now on i will find out what courier service they are going to use, if it's this mob i will not be ordering from them!!!

5぀星のうち1の評䟡

Received tracking information yesterday, 17/6, that my parcel had been "successfully delivered to Perth, and left in a safe place". I live 80k South of Perth, in Mandurah. My address was prov... もっず芋る

5぀星のうち1の評䟡

They marked the item as delivery attempted at 5:03pm Wednesday. They marked this status on the Friday. However, I had been home all day Tuesday and Wednesday and if delivery had been attempted, then... もっず芋る

5぀星のうち1の評䟡

This company is the worst company ever. They need to be shut down. They steal customers packages. They say they've delivered your package when they haven't and when you tell them that's not the packa... もっず芋る

1.3

ひどい

TrustScore 5段階評䟡の1.5

170件のレビュヌ

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レビュヌ䟝頌の蚘録がありたせん

この䌁業は顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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この䌁業を閲芧した人は、以䞋の䌁業も閲芧しおいたす。

1.3

すべおのレビュヌ

(170)

過去12か月のレビュヌ数: 63ä»¶

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5぀星のうち1の評䟡

Do not use their service

I've just discovered how poor their service is. They failed to provide the actual tracking number and neglected to share the name of the local courier company. Moreover, they completely ignored email communication with no response. My only advice for e-commerce companies: do not use their service, no matter how cheap they may be.

2024幎4月12日
自発的なレビュヌ
5぀星のうち1の評䟡

Absolutely atrocious service

If I could rate lower than 1 Star I would - It takes 4 days for a parcel from Temu to arrive in Brisbane but it takes PFL more than a week to get it from Brisbane to the Sunshine Coast, a distance of between 80-100km. Additionally when the status shows the parcel is onboard for delivery, they don’t deliver that day! It is incredibly frustrating waiting for a delivery. I thought Fastway Couriers were bad but PFL make them look like shining stars. Worst ‘service’ ever!

2024幎3月15日
自発的なレビュヌ
5぀星のうち1の評䟡

2 Parcels "LOST" in 3 Months

This is the second parcel PFL have lost of mine in 3 months from TEMU. Address was parcel lockers at my work, when the courier accesses a locker they have to enter my details in and I get a code via text to open the locker, they said they did - but no code!!! I have asked numerous times for the details entered into the locker and they won't supply it. I am starting to think they didn't deliver it. Will be filing a police report as They sent a photo of the courier with my parcel but can't prove it went into the locker. They have also delivered my parcels previously to other people with their deliveries!!!

2024幎3月12日
自発的なレビュヌ
5぀星のうち1の評䟡

Dumped my parcel over my front gate

Dumped my parcel over my front gate and into the garden. The gate was unlocked, but they were too lazy to open it and walk up the path to my front door. I complained and got NO response. No way would I use them. If anyone tries to sell me something and they use this bunch for delivery, I will buy elsewhere.

2024幎2月15日
自発的なレビュヌ
5぀星のうち1の評䟡

Worst Courier I expeerienced

I have my Temu in Australia arrived in Sydney more than three weeks ago, and with PFL for more than 3 weeks, but I still have not get delivered, everytime when I tracked the delivery, it showed onboard with driver, but never see the driver turn up. the worst courier company I ever experienced

2024幎2月14日
自発的なレビュヌ
5぀星のうち1の評䟡

I wish I could give less than one
star

I wish I could give less than one star.I have given this Company the benefit of the doubt but it continually let me down . On the tracking it said delivery today but guess what it didn’t turn up. Worst delivery company in Australia. If you don’t want to receive your parcel choose them. I am so annoyed.

2024幎2月3日
自発的なレビュヌ
5぀星のうち1の評䟡

My delivery is somewhere....???!

My delivery was supposed to be delivered by PF Logistics. I was not home for the delivery. When using the tracking number for my parcel on the PF Logistics website, the tracking details are vague and not not useful. I've messaged the company numerous times, only to receive an email saying a ticket has been created. This 'ticket' has no number or any other detail, and doesn't seem to exist. I've received no response from the company after a week. The company has no obvious phone number to try to call to get more information.

2024幎1月18日
自発的なレビュヌ
5぀星のうち1の評䟡

WORST!

WORST!! The driver didn't even bother to knock on the door, didn't even bother to leave the collection card. Just dumped my parcel at the local news agency. Not even notifications were sent to me. I got to know from the tracking after 5 days that my parcel had been delivered to the local news agency. RIDICULOUS SERVICE, don't even deserve one star

2024幎1月10日
自発的なレビュヌ
5぀星のうち1の評䟡

Terrible service

They hand the parcels off to Freightster for delivery.

Before Christmas I received a notification that my parcel was out for delivery. Then the next day I got a message saying they hadn't had time to deliver it and would bring it in the next cycle. Despite repeatedly contacting them the parcel never arrived, the sender deemed it lost and gave me a refund to re-order the items.
Fast forward two weeks. Yesterday I received a notification that the replacement parcel was out for delivery. Today I got a notification that they weren't able to deliver it yesterday and that it would come in the next cycle.

Seems to me that the probability of a good service having the same issue with a similar parcel going to the same address twice in under a month would be low. But this is not a good delivery service. They are dodgy and their service is terrible.

To say I am angry about this would be a gross understatement. If you don't want your brand reputation to be destroyed don't use Freightster or PFLogistics for anything.

2024幎1月7日
自発的なレビュヌ
5぀星のうち1の評䟡

If I could give these clowns no stars


If I could give these clowns no stars that’s what they would get 
 this so called firm sent a picture to state that they delivered my parcel I live at unit 21/8 
 these clowns delivered to number 8 not even in my complex 
 do not buy from temu if this is the delivery firm 
. They are incompetent! After reading all the 1 star reviews I have contacted A Current Affair too maybe take this further

2023幎12月29日
自発的なレビュヌ
5぀星のうち1の評䟡

If temu wants to capture Australian


If temu wants to capture Australian Ecom market they should cut ties with PFL asap.
All of the packages are getting delayed and they don't have any customer support or contact info they are not taking responsibility of damaged and lost products. If they continue to collab i will never buy from temu ever again.

2023幎12月27日
自発的なレビュヌ
5぀星のうち1の評䟡

Driver is to busy running and snapping


Driver is to busy running and snapping the camera to ring the stupid door bell..!! Great driver...NOT....have RING footage of driver tossing package and not even bothering to ring the doorbell but he has time to dash up to the door and throw the package and snap a camera shot then run or should say bolt back to his car..!!! atrocious service..the package he threw is electronics...they just loveeeee being thrown to the ground..!!!

2023幎12月19日
自発的なレビュヌ
5぀星のうち4の評䟡

They delivered on a Sunday

They delivered on a Sunday which I thought was superb. For a while I thought my whole purchase was a scam but it came through. It is frustrating that PFL don't have a phone number and I didn't get an answer via email. Their first delivery attempt failed, this had me worried, item arrived 5 days later.
Item sent from China - 21st Nov, arrived 3rd December, just in time for work exmas party.

2023幎12月3日
自発的なレビュヌ

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