We had a fabulous weekend at PGL Newby Wiske with our Brownies. Activities were varied and very well run. Accommodation is good & the best of all was our PGL Group Leader, Eddie, who looked after us... もっと見る
企業が回答しました

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We had a fabulous weekend at PGL Newby Wiske with our Brownies. Activities were varied and very well run. Accommodation is good & the best of all was our PGL Group Leader, Eddie, who looked after us... もっと見る
企業が回答しました
We wanted to commend PGL for being so well organised and diligent. We particularly like the high staff to kids ratio and it puts parents at ease for ensuring the boys will be well looked after. The... もっと見る
企業が回答しました
I took a group of 24 Guides (girls aged 10-13) and 5 adults to PGL Dalguise in Perthshire. Great experience overall. Girls enjoyed all the activities. We had a nice mix of challenges high activit... もっと見る
企業が回答しました
Our son had a difficult year at school and his confidence was low. He came away The PGL from the stay at PGL with boosted confidence and a sense of achievement. He said he would go again without being... もっと見る
企業が回答しました
当該企業による記述
Penyard Lane, HR9 5GL, Ross-on-Wye, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96%に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lack of proper supervision that exposed my son to a sexual encounter. He is being sent home but PGL staff allowed at night for 13 year old boys and girls to be together and even allow them to take blankets out of their rooms to then
Bed together and touch each other. I will be raising this with ofsted and any other authority that needs to know of this

PGL Travel からの回答
As a Scout Group we as Leaders are very used to planning activities and keeping our Children entertained.
The staff at Newby Wiske handled all of that from making sure we were in the right place at the right time to keeping our children entertained between activities.
Everyone from our Group Leader to Instructors to the Chef and catering team were brilliant with our Neurodiverse children ensuring everyone had a great time, could access the activities and were fed.
We will definitely be back.

PGL Travel からの回答
Amazing experience. Great staff who are fully engaged and helpful. Activities were incredible and lots to do and challenge all ages.

PGL Travel からの回答
The stay itself was not bad, but I’m very annoyed and disappointed with the staff. After dropping my son off at PGL, I realised she had forgotten his bag of slippers and sandals. So the next day I brought it to the centre and the staff at the reception instructed me to leave it with him, with a post-it of my son’s name.
At the end of the stay, I picked my son up and we left, then my son pointed out that he never received the bag of shoes (which I had only bought the week before so they were brand new).
I called the centre asap and the staff said they will get back to me. Later, they emailed and said they can’t find it and will keep an eye out. I replied stating my frustration and requested for compensation. But my email was never replied to.
So basically, not only have they not passed the bag to my son, they have randomly given it to the wrong kid, AND they are not taking any accountability about this.
This shows how badly situations are handled when things goes wrong and I would not trust my kid in their hands again.

PGL Travel からの回答
Osmington Bay Centre - fabulous location, team and facilities.
We attended this centre for our 10th annual pack holiday for our Brownies.
The girls had an exceptionally positive experience and we now need to decide which centre to visit next year as we normally go to Little Canada on the Isle of Wight.
We visited Osmington Bay on our first holiday in 2015. The site has been vastly improved and the location overlooking Portland Bay is stunning.

PGL Travel からの回答
I had a great time at PGL BArton Hall with my granddaughter who is 13. I was looking for fun things to do together in a safe, easily facilitated environment. PGL was perfect. All fully inclusive. Everything arranged and made so easy to take part in.all
Equipment supplied so no planning. Felt safe and valued by the team who were amazing. So friendly and made it such fun for the kids and adults alike. Would def recommend for a fun time with the kids. Great location in Devon too with sea views from the camp. We went on to have a few days in Torquay.

PGL Travel からの回答
Great team. Great activities. Good food.
All was fantastic, highly recommend

PGL Travel からの回答
PGL Family trips are brilliant. All food and activities are included. My 2 teenagers were entertained all day and we got to spend some quality family time together. We love it.

PGL Travel からの回答
Stayed at the Lincolnshire camp as a family . The staff were so genuine , friendly and safety conscious we felt in great hands. The variety of activities was perfect for teenagers and adults , the food pretty decent especially the breakfast and fresh salads , accommodation is basic but had a good shower and kettle so all you need . We met likeminded people and had real family fun can’t wait to return.
One feedback point - names of staff need to be highlighted on tops so we can name stand out ones as so many
Kyle I wouldn’t of done zip wire but for his encouragement . Bar staff super friendly Jaime , James and lovely lady . Wish could name them all so nice

PGL Travel からの回答
We had a really wonderful time doing 15 different activities over the 5 days. The staff were all lovely and knew the kids by name after mere hours.
It was such good value for money and for a family of 4 to do all the activities we did separately would have cost multiple thousands of pounds!
Would highly recommend!

PGL Travel からの回答
4 fun-packed days of activities! My daughters wanted to swap an activity which was not a problem.
We would go back to PGL Caythorpe Court.

PGL Travel からの回答
We've been on several 4 night family adventure holidays with PGL and found it a great experience (my kids ages have ranged from 9 to 14, but there were other families with much younger children). The activities are non-stop, with 4 scheduled activity sessions per day plus the option of lunchtime activities, early and later evening ones too. It's taken us a few goes to realise that we enjoy the holiday more if we take at least one session off for a rest/change of pace. The choice is great, we especially enjoyed high ropes, canoeing, zip wire and aeroball, plus plenty of climbing and abseiling type activities, giant swing, rifles and archery. In any micro breaks between activities, my son usually found a game to join in on the football pitch. Other families attending seemed friendly and the kids generally got along well.
PGL staff were great, food was decent (buffet style). Accommodation was basic but good (make sure to book a room with single bed for adult. The bunk beds can be quite cramped). Great smoothies and milkshakes available to purchase all day long and a nice gift shop open at lunchtime only.

PGL Travel からの回答
Great family holiday. Brilliant schedule of activities. Great food. Comfortable accommodation. Excellent staff. We will be back for our fourth visit next year!

PGL Travel からの回答
Both onsite and offsite activities were excellent, all the staff were knowledgeable and their was a great ratio of staff to young people, our son had an amazing time and wants to go again.

PGL Travel からの回答
Good value for money. Excellent range of activities which were fun for the whole family including adults. We got to try a lot of activities we had never done before. Love the outdoor heated pool too!

PGL Travel からの回答
Absolutely perfect trip. The kids loved every part of it - great quality time together!

PGL Travel からの回答
Visited Caythorpe Court for a 4-night family stay and it was fantastic. Family ensuite rooms, accessible facilities, great catering, fabulous staff (who are absolute pros at supporting children, and adults, to challenge themselves!), and BRILLIANT activities. Exhausting but honestly one of the best breaks we've had and such a confidence-building trip away! We will definitely be back - the variety of activities was great!

PGL Travel からの回答
From welcoming to leaving my daughter has a fantastic experience.
Highlights were paddle boarding, canoeing, cookout & silent disco.
She's made friends from Norway, Italy & Newcastle that are planning to return next year together again.
Dalguise is a fantastic location for the camp with great activities and a location that is easy to get to.
Andrea, Harley, Kirsty & Diego made my daughter feel welcome for the two stays this summer (7 nights & 4 nights).

PGL Travel からの回答
The whole PGL team from start to finish were exceptionally helpful and accommodating. Apart from a brief hiccup at the beginning which was rectified swiftly, the whole experience was reassuring. When it came to the Camp week, drop off went really smoothly. Each evening our eldest was able to call us to update us on all the fun activities they had done and this was really reassuring to hear how much fun they were having. Midweek the team called us to arrange contact with our youngest so that we could speak to him and get some updates which was really nice. At pick up it was really organised and reassuring to see the security they had in place. The staff were already cheerful and helpful, and when the boys were brought back, they had big smiles on their faces. Handover went really well, although the staff are all quite young, they were really approachable and happy to talk to us about what the boys had been up to and how they had been for the whole week. Both boys have asked if they can go again next year, which is a big thumbs up for us. Thank you, Osmington Bay PGL.

PGL Travel からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。