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Privé Health レビュヌ 

81
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TrustScore 5段階評䟡の4.5

4.5

健康・医孊
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レビュアヌのコメントを芋おみたしょう

5぀星のうち4の評䟡

The doctor was friendly and seemed genuinely interested in assisting me with my ailments. He contacted me with the results the next day and advised me of the next plan of action. I was however infor... もっず芋る

5぀星のうち5の評䟡

I had my daughters chickenpox vaccination with them. Good value compare to another private practice nearby and the doctor was excellent. It was over before she even knew the needle went in and didn't... もっず芋る

5぀星のうち5の評䟡

I contacted Prive health as wanted my son to have a BCG. They booked me in within a week, gave me all the information I needed about the vaccine and how it would affect my son. The Dr who saw us was... もっず芋る

5぀星のうち5の評䟡

Straight forward booking. Very attentive when booking team when we needed to cancel last minute due to illness. Clinic was great, plenty of parking and appointments on time with very experienced nurse... もっず芋る

䌁業情報

  1. 健康・医孊

さたざたな倖郚゜ヌスから提䟛された情報

At Privé Health we understand the evolving needs of our patients. We understand that our patients need to see a GP when it is convenient for them (hint: it’s not in 2 weeks time). We also understand the pressures of work and family and that timely appointments are important. We understand our patients do not want to feel rushed during their appointment (our consultations are 15 or 30 mins). We understand our patients value the experience and expertise of our carefully chosen senior GPs and nurses. We also understand that our patients need access to a wider range of healthcare services from their GP. Privé Health understands, meets and exceeds the needs of patients, offering an accessible private healthcare solution within a network of local GP practices, putting the control back into the patient’s hands. Our mission is to offer high quality GP care whenever and wherever you are, and our door is always open.

連絡先

4.5

優良

TrustScore 5段階評䟡の4.5

81件のレビュヌ

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最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.5

すべおのレビュヌ

(81)

過去12か月のレビュヌ数: 0件

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5぀星のうち4の評䟡

Lovely, helpful doctor, somewhat overpriced however

The doctor was friendly and seemed genuinely interested in assisting me with my ailments. He contacted me with the results the next day and advised me of the next plan of action.
I was however informed when booking this appointment that my consultation would be an hour long and I was only with the doctor for at most 15mins. I was fortunate not to require further time, but other patients may well need a longer appointment.

2016幎12月11日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent

I had my daughters chickenpox vaccination with them. Good value compare to another private practice nearby and the doctor was excellent. It was over before she even knew the needle went in and didn't cry. I will be going back soon for the second dose.

2016幎9月12日
自発的なレビュヌ
5぀星のうち3の評䟡

Good service but made a mistake

The service was great when we called to make the appointment. However, arriving at the clinic, they said Prive Health hadn't sent our information and our appointment wasn't booked. Luckily the doctor had time to see us. Everything else was great but I was very disappointed with that.

2016幎8月11日
自発的なレビュヌ
Privé Health ロゎ

Privé Health からの回答

Dear Barbara

Please accept our sincere apologies for the oversight which led to the clinic not expecting you on the day of your appointment. As a business we count the strong relationship and communication with our network of private clinics as one of our strengths. It is therefore disappointing to learn of an occasion when communication has broken down, especially when it detracts from what was otherwise a great service. Thank you for taking the time to leave your feedback and we will make sure this reaches the right team to ensure this does not happen again.

Best wishes from all at Privé Health.

5぀星のうち5の評䟡

Excellent

Fantastic service, professional and friendly staff. Would highly recommend.

2016幎8月11日
自発的なレビュヌ
5぀星のうち5の評䟡

Childs BCG

I contacted Prive health as wanted my son to have a BCG. They booked me in within a week, gave me all the information I needed about the vaccine and how it would affect my son. The Dr who saw us was lovely and put my son at ease, he barely noticed that he was having the injection.
I would recommend Prive health to anyone, extremely impressed

2016幎8月5日
自発的なレビュヌ
5぀星のうち2の評䟡

Wasn't happy with my experience here

The nurse immunizing my daughter wasn't very friendly or good with kids and now my daughter who normally is quite brave in medical environments has been scarred . Really poor answering phone service also . Complete waste of time .

2016幎8月4日
自発的なレビュヌ
Privé Health ロゎ

Privé Health からの回答

We are very sorry to hear that your daughter did not have a good experience during her vaccination appointment. Thank you for informing us and please accept our apologies that the high standards we set have not been met on this occasion. Your feedback is invaluable to us as we continue to strive for the best possible service levels and we will have a discussion with the nurse in question regarding this appointment.

Best wishes from all at Privé Health

5぀星のうち3の評䟡

Not experienced nurse

Nurse didnt use cotton wool and antiseptic on my baby before and after the jab! He was bleeding and she didnt sanitise the area before injection. Not happy about this

2016幎8月2日
自発的なレビュヌ
Privé Health ロゎ

Privé Health からの回答

Dear Pham

Thank you for providing us with feedback on your appointment. We're sorry to hear that you are not happy, but we would like to offer you some reassurance that the procedure followed by our nurse was perfectly normal as per the guidance from the government's Green Book. Chapter 4 of the guide on immunisation procedures states that:

"If the skin is clean, no further cleaning is necessary. Only visibly dirty skin needs to be washed with soap and water.
It is not necessary to disinfect the skin. Studies have shown that cleaning the skin with isopropyl alcohol reduces the bacterial count, but there is evidence that disinfecting makes no difference to the incidence of bacterial complications
of injections (Del Mar et al., 2001; Sutton et al., 1999).

We pride ourselves on the experience of our clinicians and the excellence of the service they provide, and hope this puts your mind at rest that the proper procedure was followed.

Best wishes from all at Privé Health

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