Privé Health ロゎ
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Privé Health レビュヌ 

81
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TrustScore 5段階評䟡の4.5

4.5

健康・医孊
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レビュアヌのコメントを芋おみたしょう

5぀星のうち4の評䟡

The doctor was friendly and seemed genuinely interested in assisting me with my ailments. He contacted me with the results the next day and advised me of the next plan of action. I was however infor... もっず芋る

5぀星のうち5の評䟡

I had my daughters chickenpox vaccination with them. Good value compare to another private practice nearby and the doctor was excellent. It was over before she even knew the needle went in and didn't... もっず芋る

5぀星のうち5の評䟡

I contacted Prive health as wanted my son to have a BCG. They booked me in within a week, gave me all the information I needed about the vaccine and how it would affect my son. The Dr who saw us was... もっず芋る

5぀星のうち5の評䟡

Straight forward booking. Very attentive when booking team when we needed to cancel last minute due to illness. Clinic was great, plenty of parking and appointments on time with very experienced nurse... もっず芋る

䌁業情報

  1. 健康・医孊

さたざたな倖郚゜ヌスから提䟛された情報

At Privé Health we understand the evolving needs of our patients. We understand that our patients need to see a GP when it is convenient for them (hint: it’s not in 2 weeks time). We also understand the pressures of work and family and that timely appointments are important. We understand our patients do not want to feel rushed during their appointment (our consultations are 15 or 30 mins). We understand our patients value the experience and expertise of our carefully chosen senior GPs and nurses. We also understand that our patients need access to a wider range of healthcare services from their GP. Privé Health understands, meets and exceeds the needs of patients, offering an accessible private healthcare solution within a network of local GP practices, putting the control back into the patient’s hands. Our mission is to offer high quality GP care whenever and wherever you are, and our door is always open.

連絡先

4.5

優良

TrustScore 5段階評䟡の4.5

81件のレビュヌ

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この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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4.5

すべおのレビュヌ

(81)

過去12か月のレビュヌ数: 0件

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5぀星のうち3の評䟡

Very good doctors but pricing issues

Felt as if staff were a bit unclear about what I should be charged and I think I may have been charged different prices at different times for the same service. Otherwise the doctors were excellent.

2016幎5月3日
自発的なレビュヌ
Privé Health ロゎ

Privé Health からの回答

Hi RS!

Many thanks for taking the time to leave us a review and for bringing our attention to the inconsistent message you received from our staff. We will pass on this feedback to the staff involved to ensure that our message is consistent and clear at all times. If you have a specific query regarding our pricing or the amount you paid then please do drop us a line at info@privehealth.com and we will investigate immediately.

Best wishes from all at Privé Health.

5぀星のうち5の評䟡

Excellent service.

Very friendly receptionists and helpful doctor. Went in for my child's vaccination and it was done very quickly. There is also a children's play area which is bright and clean. very helpful!

2016幎4月29日
自発的なレビュヌ
5぀星のうち4の評䟡

Good service

Good service and professional staff. Few delays waiting to be seen but otherwise recommended service.

2016幎4月22日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent service

We booked an Meningitis B vaccination for our daughter through Privé Health, and the service was very prompt and efficient. It was also priced very competitively when compared to other providers, and we have no complaints whatsoever.
I would have no hesitation in recommending Privé Health, and have in fact already done so.

2016幎4月22日
自発的なレビュヌ
5぀星のうち3の評䟡

Good service

Service was good but long queues in main reception. Needs better signage for private patients checking in.

2016幎4月19日
自発的なレビュヌ
Privé Health ロゎ

Privé Health からの回答

Thanks for your review OF, we are very grateful for your feedback. We do strive to ensure that our private patient experience is as smooth as possible and so we will take your comments on board and look at ways we can improve. Best wishes from all at Privé Health.

5぀星のうち4の評䟡

Good

Nurse was great, but I would expect Privee to proactively book the second MenB jab as routine, rather than me having to remember to call back to arrange it! Especially when You've already collected my money for the second jab.

2016幎4月19日
自発的なレビュヌ
Privé Health ロゎ

Privé Health からの回答

Thanks for your feedback SC, and we do take on board your comments regarding proactively booking second doses. We do have a system in place to book second doses however due to the extremely high volume we have experienced we have advised parents they can call us to ensure prompt booking and help manage the workload for our staff. We will call you and we look forward to welcoming you back! Best wishes from all at Privé Health.

5぀星のうち4の評䟡

No waiting, friendly and efficient

As soon as there were new jabs available we were telephoned with available slots and the gentleman that phoned me took his time, explained about the frequency of jabs etc.

No waiting time. Toys in reception to keep my son entertained. Lovely Dr. Only issue I have is the price; it had gone up since I started on the waiting list.

2016幎4月19日
自発的なレビュヌ
Privé Health ロゎ

Privé Health からの回答

Thanks for your feedback Katherine, it is always great to hear that our patients are receiving a high level of service. However we are sorry to hear that the price of the vaccine has caused an issue. Our price has always been £140 per dose, even before the national shortage of the vaccine, and it will remain at £140 per dose when normal supply routes are re-established. Perhaps our request for both doses to be paid for upon the first appointment is what has caused confusion? We do apologise if you were not informed of this when joining our waiting list but it is something we had to put in place due to the high cost of purchasing the vaccines in great volumes. We will take your feedback on board and strive to improve our communications in all areas. Best wishes from all at Privé Health.

5぀星のうち5の評䟡

Excellent service

Everything was made very easy for us - from booking the injections right through to the injections on the day. All very efficient and communication was excellent and very speedy. Would definitely recommend and would use again without a doubt.

2016幎4月16日
自発的なレビュヌ

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