Rees was incredibly helpful and is very knowledgeable. Everything was done on time and to a high standard - 4 new tyres fitted and balanced etc. in under an hour. The team of fitters clearly appreciat... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Had my MOT today and spoke to Reece who spoke to me in depth about what my car will need moving forward. He was informative and honest and suggested it might be time to get a new car. With nothing to... もっと見る
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Reasonably priced and personal service, feels like an independent even though they are part of a group of businesses. Used them a few times, I never feel like they are taking me for a ride! I'm not su... もっと見る
I cannot thank this garage enough for their understanding and professionalism . I was honestly overwhelmed when I found out how much my car was going to be to fix it and I did have a bit of a melt... もっと見る
企業が回答しました
企業情報
Protyre Autocare - Bushey について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
152 High Street, Bushey, WD23 3DH, Bushey, Hertfordshire, 英国
- 020 8950 8858
4.3
優良
855件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Failed to change tyre because of IT issues.
Arranged with appointment to Bushy branch initially told three hour wait as had been overbooked when arrived, then car taken in, tyre replaced in 30 minutes. When collected, told that their IT system was down so could not get authority to provide tyre. unable to sell me the tyre because it had been brought by the lease company to fit to my car. Had to take the trye off the car and put old punctured one back on. Told could not phone lease company as it was a Saturday. Wife was on the phone to the lease company who confirmed that IT system was unlocked and or they could call to get authority. Duty manager refused to refresh system, or call as too busy, chatting to another member of staff. Central call centre said that recently sacked the manager of the centre and that there were other issues, but could not resolve the matter. Waste an hour without getting the tyre changed
2026年8月15日
自発的なレビュー
Protyre Autocare - Bushey からの回答
Dear Adam Tear,
Thank you for bringing this to our attention.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Honest and reliable
I find the company most helpful and would highly recommend it to one and all.
2026年8月5日
自発的なレビュー
Protyre Autocare - Bushey からの回答
Hello Jeff,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Helpful staff, great service and price.
Rees was incredibly helpful and is very knowledgeable. Everything was done on time and to a high standard - 4 new tyres fitted and balanced etc. in under an hour. The team of fitters clearly appreciate working there and it shows in their attitude too their customers. All this at a very competitive price as well.
2026年7月29日
Protyre Autocare - Bushey からの回答
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always great service from the team at…
Always great service from the team at Protyre Bushey. They always tell me how much work will cost, what’s involved & why it’s needed. This time I booked my aircon re-gas online. When I dropped the car off, they told me it would be about an hour & they called me an hour later to tell me it was all sorted. My aircon is cold again. Thanks!
2026年8月3日
Protyre Autocare - Bushey からの回答
Hello Ruth,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Booked a 10am Front Wheel Alignment
Booked a 10am Front Wheel Alignment, arrived at garage at 9:50am. Was told that had to wait short while as one car on ramp. Waited almost 1hr then told would need to wait longer. Asked what time it can be done, told to come back at 3pm. When I came back car was promptly put on ramp then told that the machine was playing up/faulty and rear tyres could not be measured. No report given. Also was told my car could not have camber adjustment as they were not allowed to adjust those bolts. However if machine was working the Toe could have been done. Waist of a day and two trips 16 miles total. Poor communication and negative staff demeanour.
2026年7月31日
自発的なレビュー
Protyre Autocare - Bushey からの回答
Dear Victor,
We're sorry to hear that you did not have a positive experience.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
This is the first time I have used…
This is the first time I have used Protyre and the experience was very good.
2026年7月29日
Protyre Autocare - Bushey からの回答
Hello Tariq,
We're so glad to hear you had a very good first experience with us! We appreciate you choosing Protyre.
Best regards,
Eddie
Customer Care - Protyre
Good booking process and did a good job…
Good booking process and did a good job on my AC system
2026年7月29日
Protyre Autocare - Bushey からの回答
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Bushey からの回答
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always very friendly and helpful and…
Always very friendly and helpful and timeframes for car service are great-have used several times and will continue to use
2026年7月29日
Protyre Autocare - Bushey からの回答
Hello Claire,
We would like to thank you for sharing your feedback regarding the service you received at our Bushey branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
IF YOU CARE FOR YOUR CAR AVOID THIS…
IF YOU CARE FOR YOUR CAR AVOID THIS GARAGE AT ALL COSTS!! AVOID!! NO LONGER GOING TO THIS GARAGE. I booked my car for all my 4 tyres to be changed at Bushey branch on 22nd July. They call me on 21st to inform issue with tyre delivery so re-booked appointment for 23rd July. Got car back with the garage advising that the TPMS light will stay on for 10 mins and will go away. Did a 25 mile drive on Motorway, TPMS light stayed on. Checked air pressure and one of the tyres was severely under inflated. TPMS light didnt go away next day so called Garage and was advised to bring car back in on 27th. Took car back to Garage who put their hands up stating that nothing wrong with TPMS sensors on tyres it is an issue with the car's actual conputer system.
There was no issue with the car at all prior to me taking it in.
If there was they could have informed me beforehand. They cant even give an excuse that they tried to call me as I was waiting at the garage the whole time.
2026年7月27日
Protyre Autocare - Bushey からの回答
Dear Mr A Mahida,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you.
Best regards,
Eddie
Customer Care - Protyre
Protyre Autocare - Bushey からの回答
Hello Lee,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Helpful,efficient,able and friendly
2026年7月24日
自発的なレビュー
Protyre Autocare - Bushey からの回答
Hello Nigel,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Bushey からの回答
Hello Gary,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Seamless experience
Seamless experience. Friendly staff with a good service from start to finish.
2026年7月15日
Protyre Autocare - Bushey からの回答
Dear Sajjad Shah,
We would like to thank you for sharing your feedback regarding the service you received at our Bushey branch .
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Protyre Autocare - Bushey からの回答
Hello Philip,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent every time
Nothing is too much for this guys ! They did such an act of kindness for me today! Always look after me (take pity) and would highly recommend Kipling to anyone I spoke to! Wouldn’t go anywhere else ! Thank you so much! (The tyre queen)
2026年7月9日
自発的なレビュー
Protyre Autocare - Bushey からの回答
Dear Laura,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey
branch.
Thank you for your feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Came in this morning to have my brakes…
Came in this morning to have my brakes checked. They needed doing straight away. Rees was so very helpful and got it done straight away for me. Excellent service. Thank you so much
2026年7月9日
自発的なレビュー
Protyre Autocare - Bushey からの回答
Hello Kim,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Bushey からの回答
Hello Darrell,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Had my MOT today and spoke to Reece who…
Had my MOT today and spoke to Reece who spoke to me in depth about what my car will need moving forward. He was informative and honest and suggested it might be time to get a new car. With nothing to gain from this, I really appreciate his help before spending loads to get it repaired! Thank you!
2026年7月7日
自発的なレビュー
Protyre Autocare - Bushey からの回答
Hello Caroline,
Thank you for sharing your positive feedback regarding your recent visit. We are delighted to hear that our team member Reece provided you with informative and honest advice about your car's future needs. We appreciate your custom!
Best regards,
Eddie
Customer Care - Protyre
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