Brilliant service as always. The boys at Protyre are friendly, knowledgeable and are expert in what’s both best and affordable in repairing our two Hondas. Thank you again for such excellent service.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Tyre fitting was booked the following day from point of order. I arrived at the garage 15 minutes before the scheduled appointment and was greeted by Reece and nothing seemed to be a problem. Car w... もっと見る
企業が回答しました
Front tyre replacement and end ball joints replaced. Work was done to in a timely manner and took account my request to have the car ready for school run. Only observation is their online system allo... もっと見る
企業が回答しました
Reasonably priced and personal service, feels like an independent even though they are part of a group of businesses. Used them a few times, I never feel like they are taking me for a ride! I'm not su... もっと見る
企業情報
Protyre Autocare - Bushey について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
152 High Street, Bushey, WD23 3DH, Bushey, Hertfordshire, 英国
- 020 8950 8858
4.3
優良
887件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Protyre Bushey are always efficient and…
Protyre Bushey are always efficient and helpful in most situations. Special mention for Reece who is courteous and helpful.
2026年9月21日
Protyre Autocare - Bushey からの回答
Hello Steven,
We would like to thank you for sharing your feedback regarding the service you received at our Bushey branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team in centre have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Good appointment time they did keep in…
Good appointment time they did keep in touch and discuss progress. Staff helpful with good advice
Thanks
2026年9月21日
Protyre Autocare - Bushey からの回答
Dear Anne hiill,
We would like to thank you for sharing your feedback regarding the service you received.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at our Bushey branch have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
I encountered very helpful staff…
I encountered very helpful staff towards customers, and will go there when ever I need to.
2026年9月21日
Protyre Autocare - Bushey からの回答
Hello Raymond,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Bushey からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
It was a far superior service I…
It was a far superior service I received for my MOT than a year ago. More professional all round. Maybe a change of staff has helped.
2026年9月18日
Protyre Autocare - Bushey からの回答
Hello Carole,
We would like to thank you for sharing your feedback regarding the service you received at our Bushey branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Nice people in reception and very…
Nice people in reception and very helpful and reasonable charges.
2026年9月16日
Protyre Autocare - Bushey からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
My car failed its MOT and the garage…
My car failed its MOT and the garage said that they couldn’t get the parts required for it passing the MOT and told me to buy the parts on eBay and they would then fit the parts! I know absolutely nothing about cars and didn’t have the first clue what to order so I’ve had to take my car to another garage that can order the parts. So the £45 I paid for the MOT was a complete waist of money. I will never use this garage again.
2026年9月7日
Protyre Autocare - Bushey からの回答
Dear Mr Hiscock,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great experience with service and MOT
Had my Service and MOT done here today. Very friendly staff and must give a shout out to Reece at Bushey Protyre. There was an issue with the DVSA servers today but Reece was able to ensure my car was serviced and I was on time to get my girls from Nursery.
I would absolutely recommend this garage to friends and family. Thanks again Reece!
2026年9月4日
自発的なレビュー
Protyre Autocare - Bushey からの回答
Hello Rikesh,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Pushed towards unnecessary expensive repairs
Felt that we were misleaded with advice, declined to do the MOT work without repairs to advisory comments, which were very expensive
2026年8月31日
Protyre Autocare - Bushey からの回答
Dear David Rawlings ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Bushey branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Protyre Autocare - Bushey からの回答
Hello Daniel,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Thank you Reece for helping me sort out my tyre after having a problem with Asda not delivering it. Also, thank you to Asher for giving me a quote and quickly getting me booked in and sorting out my brake pads. Quick and reliable team here!
2026年8月26日
Failed to change tyre because of IT issues.
Arranged with appointment to Bushy branch initially told three hour wait as had been overbooked when arrived, then car taken in, tyre replaced in 30 minutes. When collected, told that their IT system was down so could not get authority to provide tyre. unable to sell me the tyre because it had been brought by the lease company to fit to my car. Had to take the trye off the car and put old punctured one back on. Told could not phone lease company as it was a Saturday. Wife was on the phone to the lease company who confirmed that IT system was unlocked and or they could call to get authority. Duty manager refused to refresh system, or call as too busy, chatting to another member of staff. Central call centre said that recently sacked the manager of the centre and that there were other issues, but could not resolve the matter. Waste an hour without getting the tyre changed
2026年8月15日
自発的なレビュー
Protyre Autocare - Bushey からの回答
Dear Adam Tear,
Thank you for bringing this to our attention.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Honest and reliable
I find the company most helpful and would highly recommend it to one and all.
2026年8月5日
自発的なレビュー
Protyre Autocare - Bushey からの回答
Hello Jeff,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Helpful staff, great service and price.
Rees was incredibly helpful and is very knowledgeable. Everything was done on time and to a high standard - 4 new tyres fitted and balanced etc. in under an hour. The team of fitters clearly appreciate working there and it shows in their attitude too their customers. All this at a very competitive price as well.
2026年7月29日
Protyre Autocare - Bushey からの回答
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always great service from the team at…
Always great service from the team at Protyre Bushey. They always tell me how much work will cost, what’s involved & why it’s needed. This time I booked my aircon re-gas online. When I dropped the car off, they told me it would be about an hour & they called me an hour later to tell me it was all sorted. My aircon is cold again. Thanks!
2026年8月3日
Protyre Autocare - Bushey からの回答
Hello Ruth,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Booked a 10am Front Wheel Alignment
Booked a 10am Front Wheel Alignment, arrived at garage at 9:50am. Was told that had to wait short while as one car on ramp. Waited almost 1hr then told would need to wait longer. Asked what time it can be done, told to come back at 3pm. When I came back car was promptly put on ramp then told that the machine was playing up/faulty and rear tyres could not be measured. No report given. Also was told my car could not have camber adjustment as they were not allowed to adjust those bolts. However if machine was working the Toe could have been done. Waist of a day and two trips 16 miles total. Poor communication and negative staff demeanour.
2026年7月31日
自発的なレビュー
Protyre Autocare - Bushey からの回答
Dear Victor,
We're sorry to hear that you did not have a positive experience.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
This is the first time I have used…
This is the first time I have used Protyre and the experience was very good.
2026年7月29日
Protyre Autocare - Bushey からの回答
Hello Tariq,
We're so glad to hear you had a very good first experience with us! We appreciate you choosing Protyre.
Best regards,
Eddie
Customer Care - Protyre
Good booking process and did a good job…
Good booking process and did a good job on my AC system
2026年7月29日
Protyre Autocare - Bushey からの回答
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Bushey からの回答
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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