Brilliant service as always. The boys at Protyre are friendly, knowledgeable and are expert in what’s both best and affordable in repairing our two Hondas. Thank you again for such excellent service.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Tyre fitting was booked the following day from point of order. I arrived at the garage 15 minutes before the scheduled appointment and was greeted by Reece and nothing seemed to be a problem. Car w... もっと見る
企業が回答しました
Front tyre replacement and end ball joints replaced. Work was done to in a timely manner and took account my request to have the car ready for school run. Only observation is their online system allo... もっと見る
企業が回答しました
Reasonably priced and personal service, feels like an independent even though they are part of a group of businesses. Used them a few times, I never feel like they are taking me for a ride! I'm not su... もっと見る
企業情報
Protyre Autocare - Bushey について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
152 High Street, Bushey, WD23 3DH, Bushey, Hertfordshire, 英国
- 020 8950 8858
4.3
優良
887件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Always very friendly and helpful and…
Always very friendly and helpful and timeframes for car service are great-have used several times and will continue to use
2026年7月29日
Protyre Autocare - Bushey からの回答
Hello Claire,
We would like to thank you for sharing your feedback regarding the service you received at our Bushey branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
IF YOU CARE FOR YOUR CAR AVOID THIS…
IF YOU CARE FOR YOUR CAR AVOID THIS GARAGE AT ALL COSTS!! AVOID!! NO LONGER GOING TO THIS GARAGE. I booked my car for all my 4 tyres to be changed at Bushey branch on 22nd July. They call me on 21st to inform issue with tyre delivery so re-booked appointment for 23rd July. Got car back with the garage advising that the TPMS light will stay on for 10 mins and will go away. Did a 25 mile drive on Motorway, TPMS light stayed on. Checked air pressure and one of the tyres was severely under inflated. TPMS light didnt go away next day so called Garage and was advised to bring car back in on 27th. Took car back to Garage who put their hands up stating that nothing wrong with TPMS sensors on tyres it is an issue with the car's actual conputer system.
There was no issue with the car at all prior to me taking it in.
If there was they could have informed me beforehand. They cant even give an excuse that they tried to call me as I was waiting at the garage the whole time.
2026年7月27日
Protyre Autocare - Bushey からの回答
Dear Mr A Mahida,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you.
Best regards,
Eddie
Customer Care - Protyre
Protyre Autocare - Bushey からの回答
Hello Lee,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Helpful,efficient,able and friendly
2026年7月24日
自発的なレビュー
Protyre Autocare - Bushey からの回答
Hello Nigel,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Bushey からの回答
Hello Gary,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Seamless experience
Seamless experience. Friendly staff with a good service from start to finish.
2026年7月15日
Protyre Autocare - Bushey からの回答
Dear Sajjad Shah,
We would like to thank you for sharing your feedback regarding the service you received at our Bushey branch .
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Protyre Autocare - Bushey からの回答
Hello Philip,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent every time
Nothing is too much for this guys ! They did such an act of kindness for me today! Always look after me (take pity) and would highly recommend Kipling to anyone I spoke to! Wouldn’t go anywhere else ! Thank you so much! (The tyre queen)
2026年7月9日
自発的なレビュー
Protyre Autocare - Bushey からの回答
Dear Laura,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey
branch.
Thank you for your feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Came in this morning to have my brakes…
Came in this morning to have my brakes checked. They needed doing straight away. Rees was so very helpful and got it done straight away for me. Excellent service. Thank you so much
2026年7月9日
自発的なレビュー
Protyre Autocare - Bushey からの回答
Hello Kim,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Bushey からの回答
Hello Darrell,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Had my MOT today and spoke to Reece who…
Had my MOT today and spoke to Reece who spoke to me in depth about what my car will need moving forward. He was informative and honest and suggested it might be time to get a new car. With nothing to gain from this, I really appreciate his help before spending loads to get it repaired! Thank you!
2026年7月7日
自発的なレビュー
Protyre Autocare - Bushey からの回答
Hello Caroline,
Thank you for sharing your positive feedback regarding your recent visit. We are delighted to hear that our team member Reece provided you with informative and honest advice about your car's future needs. We appreciate your custom!
Best regards,
Eddie
Customer Care - Protyre
Can’t fault this place.
Can’t fault this place.
Took a tyre in for some advice today and received nothing but a professional, honest and well priced service from the team.
2026年7月2日
自発的なレビュー
Protyre Autocare - Bushey からの回答
Hello Dan,
Thank you for your fantastic feedback! We are so pleased to hear that you received professional, honest, and well-priced service from our team at Bushey. We truly appreciate your kind words.
Best regards,
Eddie
Customer Care - Protyre
Poor communication and handover …
I booked a service and Mot together for a Saturday at 10am which should have been ready by lunchtime. Firstly I did not hear anything until late afternoon when I was called to say it had failed the mot and quoted me £350 to replace the rear shock absorbers, however as the parts are not available due to the time it will be done on Monday. So agreed that they keep the car and I worked from home so I can collect the car when ready. I did not hear anything on Monday and tried to call many times but no answer. By 5pm I got a lift to the garage and found that my car was still on the ramp being worked on. However, when enquiring on the progress they realised that even though they had changed the shocks they did not know that it was in for MOT as a different person dealt with it over the weekend and now could not get the MOT signed off as it was too late. I could not take my car but he was promised it will all be ready first thing Tuesday morning and promised a big discount off my next service or work done. I had to get picked up which was not convenient! I then came back on Tuesday morning to find that even though the car was ready with Mot. The bonnet was covered in dried on Bird poo. I was told that the car is kept in the garage overnight but most probably during the day either on Saturday or Monday it was moved and parked under a tree. When I complained I was initially told that he can't control where the birds poo but then he offered me a £10 to get my car cleaned, which I don't need! I just would expect a better level of service and care not to return a car in that state. They should have known it is not the right way to provide a customer service. I spent over £600 with them, so should have been treated better, internal communication was poor no customer updates or communication, not able to contact them as phone is not answered. Overall not good, hopefully just a one off and hopefully they will honour the discount off my next service as compensation, but they must improve communication and handover process.
2026年6月26日
Protyre Autocare - Bushey からの回答
Dear Simon Kalms,
Thank you for sharing your detailed feedback. We sincerely apologise for the numerous issues you encountered with your recent service and MOT. We understand your frustration regarding the communication breakdowns, delays, and the condition in which your car was returned.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kind regards,
Eddie
Customer Care - Protyre
Protyre Autocare - Bushey からの回答
Hello Christine,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I cannot thank this garage enough for…
I cannot thank this garage enough for their understanding and professionalism . I was honestly overwhelmed when I found out how much my car was going to be to fix it and I did have a bit of a meltdown. The team were incredible , patient and kind to me . My car passed its MOT with the essential repairs and am booking in for all the other work to be carried out.
Excellent service , honest advice and a team that treats people with respect and understanding . Thank you. You are all amazing and the main man himself who had to put up with my tears .
2026年6月17日
自発的なレビュー
Protyre Autocare - Bushey からの回答
Dear Amelia,
Thank you for taking the time to share your wonderful feedback!
We understand that unexpected car repairs can be overwhelming, and we're truly glad our team at our Bushey branch, was able to provide the support and understanding you needed during a stressful time.
We pride ourselves on offering excellent service and honest advice, treating everyone with respect.
We look forward to assisting you with the remaining work.
Kind regards
Kayliegh
Customer care - Protyre
Nobody answers the phone I was left…
Nobody answers the phone I was left holding on numerous times in the end I had to drive up there so annoying
2026年6月29日
Protyre Autocare - Bushey からの回答
Dear Cindy,
Thank you for taking the time to raise your concerns. We are sorry to hear that you have not been able to reach the team at our Bushey branch via the phone.
We would like the chance to investigate into the matter further for you, therefore we have brought this to the attention of the Area Manager who will look into this at the centre and will be in touch as soon as they can to discuss this further with you.
Kindest regards,
Georgia
Customer Care - Protyre
Protyre Autocare - Bushey からの回答
Hello Warren,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Ac sistem emptied.
Hi, l m Adrian
I went in the garage for air con regas and check. 4 years l didn't do anything to the a.c. sistem. I said to check and refill. The air it was warm around 20°.
What they did!?
They said the sistem is ok, they checked, and regase the air con.
I spend 89 pounds.
How is now?
The sistem is empty. I checked in 2 garages, and they said the same.
Is emply!
The refunds they don't want to do. In this case ghis is my fair review for this garage, and the company as well!
2026年6月20日
自発的なレビュー
Protyre Autocare - Bushey からの回答
Dear Adrian,
Thank you for bringing this to our attention.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Amazing staff and serviced my car …
Amazing staff and serviced my car Reece was on reception he is super helpful to me.
2026年6月22日
自発的なレビュー
Protyre Autocare - Bushey からの回答
Hello Raj,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I booked my car in for MOT
I booked my car in for MOT, very last minute as I hardly use it. But its always kept fully serviced at dealership, and usually MOT with them also. This time I was about runout, so booked online. I knew the front passenger light needed correctly fitting and alignment. But they failed it on 2 items regarding the front light, which I informed them about prior to the test. There was indeed 2 other minor items that it failed on, so that wasn't the main problem. I did keep the car with them for the repairs. But they actually made my passenger light even worse, and said upon collection the next time it will need a new fitting. Ive not used my car since I collected it, and today I have found the cover to protect the lamps on the passenger light is missing. It was attached with a plastic lanyard strap as per standard. They have broken this, as its always been there. Now the light fitting is cracked, the lamp doesn't hold in place and I need to get a new headlight, but I wont be taking my car back there. Im so annoyed, I even let my MOT get that low, and had to rely upon this place. The car also rattles on the front end, which even for a car of its 10 years has NEVER done. Its well maintained, and has been butchered.
2026年6月2日
自発的なレビュー
Protyre Autocare - Bushey からの回答
Dear Karl Hartley,
Thank you for bringing this to our attention.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
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