Great customer service and good prices. The staff are friendly and helpful and we've used them many times for new tyres, wheel balancing and air con regas. Would definitely recommend.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Late afternoon, return from school run, blow out due to debris on road. Quick call to Protyre, and breakdown truck arrived in 10 minutes, emergency spare fitted, then back to Depot for new tyre and 4... もっと見る
企業が回答しました
I got new tyres but sadly I witnessed 1 worker attend 3 jobs in quick succession whilst 2 other guys did nothing. Hardly a fair division of labour and definitely to the detriment of customers. Work... もっと見る
The tyre fitting was easy and done without fuss. Pity they weren't ready for me at the time I booked for, but they were honest and didn't keep me waiting about, I just went off and did some other stuf... もっと見る
企業情報
Protyre Autocare - Tiers Cross について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Central Garage, Tiers Cross, SA62 3DA, Tiers, Haverfordwest, 英国
- 01437 890100
4.7
優良
455件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer service and good prices
Great customer service and good prices. The staff are friendly and helpful and we've used them many times for new tyres, wheel balancing and air con regas. Would definitely recommend.
2026年7月20日
Protyre Autocare - Tiers Cross からの回答
Hello Mrs Sheppard,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Tiers Cross branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Tiers Cross からの回答
Hello Sam,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Tiers Cross branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Tiers Cross からの回答
Hello Mr Dixson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Tiers Cross branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Having left a one star review on May…
Having left a one star review on May 26th and being promised that someone would get in touch with me , I am still waiting .
This just about sums the company up!
Thanks Protyre
2026年5月8日
自発的なレビュー
Protyre Autocare - Tiers Cross からの回答
Dear Anne Picton,
Thank you for taking the time to provide this update.
Please accept our apologies for the delay in response from the Area Manager. We can confirm your complaint was raised with Higher Management on the 27/05/26 following your last review.
We have raised this further and asked Management to contact you as soon as possible to discuss your original concerns.
Kindest Regards,
Georgia
Customer Care - Protyre
Very friendly and swift service
Very friendly and swift service, definitely would recommend.
2026年6月3日
Questionable management practices
I got new tyres but sadly I witnessed 1 worker attend 3 jobs in quick succession whilst 2 other guys did nothing.
Hardly a fair division of labour and definitely to the detriment of customers.
Working as a team would have improved the situation.
2026年5月22日
Friendly staff.
Friendly staff.
Tyres were good value using the voucher sent.
The mechanical work took a long time and there seemed to be a lack of knowledge about my car's brake system.
And, was more expensive than I would of thought.
2026年5月19日
Protyre Autocare - Tiers Cross からの回答
Dear Julian Slade,
Thank you for taking the time to share your feedback.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Was very helpful and advised me that I…
Was very helpful and advised me that I need some more tyres so I’m going back to them so they can order the ones i need the boys were so friendly
2026年5月13日
5 Stars
5 Stars. Available on the bank holiday at 8:30am and got my tyres replaced in no time at all. Easy to book online as well. ⭐️⭐️⭐️⭐️⭐️
2026年5月4日
Very helpful.
2026年5月11日
Protyre the staff are fantastic very…
Protyre the staff are fantastic very helpful get the work done properly on my car cant fault them mark and Rory and the staff are brilliant they even let tou know if any other problems and they sort that out thank you protyre for everything you done for me and my car would not go anywhere else good service and fantastic staff that make you laugh
2026年5月6日
A very good price, very pleasant staff.
I always go to Tiers Cross, A fair price, pleasant staff,
a good manager. Thank you once again.
2026年4月17日
Great Experience
Rory and his team are stars ⭐ ⭐ ⭐ - helpful, responsive, carry out work to a very high standard and customer service is exemplary. Would recommend big-time!
2026年4月15日
自発的なレビュー
Absolute disgrace avoid at all costs
Rating: 0/5
Took my car in for a simple nail in the tyre. First red flag: the fitter used screen wash to try and find the puncture. Yes, screen wash. He then got a public bollocking from a senior staff member right in front of me – professional.
After he “finished,” I had to ask him to put the wheel nut caps back on, which he’d completely forgotten. Basic stuff.
Then the kicker – they charged me £35 to plug a tyre. I’ve never paid more than £18 anywhere in Pembrokeshire. Absolute robbery.
Won’t be using them again. Bandits.
2026年4月15日
自発的なレビュー
Protyre Autocare - Tiers Cross からの回答
Dear Matt Hayes,
Thank you for bringing this to our attention.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Very accommodating
Very accommodating , we had a puncture the day before and we're travelling back to Bournemouth, they managed to source tyres and fit them quickly. Very friendly and helpful and at a great price.
Thank you so much
2026年4月15日
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