Quote Detective レビュー 1,592

Customer service was great as I want through finding a cover for my car. Marshal in particular was very helpful walked me through the registration process, I am quite happy with the deal I have.

I received 3 emails and texts asking me to call as soon as possible and explain the reason for canceling the direct debit. I called 3 times and said I paid all the money for a year at once. All three times they told me it was okay, but I kept getting messages asking why I cancelled. In the end, Hannah solved my problem because she listened to me completely and explained my problem professionally. She is a very respectful lady. Thank you very much, Hannah

Very nice staff they fight with insurer for us to bring cast down and payable specially I am thankful to Mis Robaka very nice and good staff.

Megan was very helpful in getting me a very competitive price for taxi insurance renewal, everything was explained properly to me and very easy process to renew my policy.Very happy with the service from Quote detective

This company is using a well known company (Admiral) to insure my taxi and also at a very good price. The agent who dealt with me (Hassan) was extremely polite, friendly and professional, explained everything to me very well. Thank you Hassan!

Just got a new policy. Dealt with Hassan and everything was done swiftly and he explained every detail veey well. Overall happy with the service provided.

I was stressed and unable to understand what documentation I was supposed to send . I spoke to Hannah who very kind and polite. She was able to explain it clearly and easily enough that I was able to send everything whilst on the phone. She made it easy, smooth sailing and all done within about 5 minutes. Will recommend quote detective and Hannah

Jimmy was an absolute legend

Everything are so great

Jimmy king was absolutely amazing, clear cut no dilly dally, explained everything clearly and when I needed him to explain things over, he was patient and professional.

Quote Detective initially attracted me with a very low online quote, but once I called, the price increased significantly after they added extra requirements and questioned details already provided. The process felt overly complicated, with repeated requests for documents, inconsistent communication, and pressure from sales staff. Customer service was frustrating at times, and cancelling or changing the policy appeared expensive and difficult. Overall, the experience felt misleading, stressful, and lacking transparency.
PAID £513 DEPOSIT AND £231 FOR NEXT MONTH.CANCELLED IN 30 DAYS AND TOTAL REFUND WAS GIVEN £44.92.
ALSO GOT CHARGED £75 FOR THE WEDGE THEY SENT WHICH WAS NOT MENTIONED AT THE TIME OF BUYING THE POLICY.

I needed my policy updating and Hannah sorted everything out for me within minutes
All sorted very professional and polite
Would definitely recommend
Many thanks for all your help

Hassan was great from start to end very professional and helpful answered all my questions was very clear in what my policy entails great service!

Great experience purchasing my insurance policy. The quote was clear and competitive.

Special thanks to Becky Flower for her helpful and professional support—she made everything quick and easy. Highly recommended!

10/10 service!!!! Called up to set up insurance and had Becky FLOWERS help getting my policy all setup and long story short we had some issues but she managed to sort every one of them out, she went above and beyond!!! A very valued member of the company and makes the whole process seem smoother!!!

Hasan Was very helpful and made me feel at ease when going through the insurance with me. Definitely recommend

Shannon was amazing with her customer service was very fast and efficient, very helpful she made the experience smooth

Hasan was incredibly helpful in finding me an excellent deal on taxi insurance as a first-time buyer. He made what could have been a complicated process feel straightforward and stress-free. Everything was sorted out quickly and efficiently, and he took the time to explain each step clearly. I really appreciated how easy he made the whole experience. Highly recommend his service!

Miss Becky Flowers was verry helpefull trying to get me the best insurances for my vans.
Really appreciate the effort,

Thank you very much

I would highly recommend quote detective for your next taxi insurance.i was getting very high prices from all other companies including the one I've been with for 3 years.they were able to get me really good deal and a lot cheaper than what was quoted including Europe cover/delivery all in.
Hasan especially was a great help sorting out everything and getting me a good deal.thanks again 👍👍👍👍