Sara & Craig have been so helpful over the past few weeks dealing with my fleet renewal going above and beyond. its been an absolute pleasure to deal with both of the them
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I’m an existing customer of Radius however when Sam contacted me regarding my fleet insurance needs he was fantastic. He guided me through the whole process effortlessly and we arrived at the right... もっと見る
i felt the process hard work, very poor communication. Chasing for paperwork and no apologies for delay. Not replying to emails or returning my calls.
Excellent service received from the agent. I was able to contact him directly for updates and amendments and received prompt, detailed responses to all my questions. I would highly recommend this agen... もっと見る
企業情報
当該企業による記述
Fast-growing UK business insurance broker | National specialists in business vehicles & fleets
連絡先
Radius Campus, Emperor Way, CW1 6BD, Crewe, 英国
- info@radiuspaymentsolutions.com
- www.radiusinsurancesolutions.com
4.6
優良
204件のレビュー
ネガティブなレビューの 66％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Radius Insurance Solutions からの回答
Thank you for providing your review,this is really appreciated.
Absolutely do not use this company one…
Absolutely do not use this company one of the worst I ever used in my life iam 52 years old they just use every excuse to charge you more than you should be paying on a cancellation keep well away you been warned
2021年10月12日
自発的なレビュー
Radius Insurance Solutions からの回答
We are sorry to receive your review. It is important to reassure you that once you decided to cancel the policy our advisor provided all the correct information regarding potential charges. When finance is involved we are genuinely not able to provide a guarantee where a pending payment is involved (as in this case) as we simply do not know if this will go through. As we advised because the payment did not ultimately go through the figures changed and this approach is no different to any policy where a payment is pending. As a broker we are very clear with all charges but if you would like us to investigate this matter further, please contact us at 0113 258 2219 or email customerservice@milestonehouse.com
Fair way to treat costumer
Very easy and honest insurance company to deal with.
To be honest the most fair company I ever came across with.
2021年10月7日
自発的なレビュー
Radius Insurance Solutions からの回答
Thank you for your review and we are delighted to read your comments. We are proud of the service we provide to all our valued clients here at Milestone and this will be shared with the Fleet Team.
I have been using Milestone for nearly…
I have been using Milestone for nearly 7 years for my fleet policy and I can honestly say that I have never had an issue with the service I have received from them, polite, professional and always have the time to speak with you on all matters, giving their expert advice and thoughts.
I have no problem recommending them as a company that can be trusted to look after your fleet needs to the highest standards.
2021年10月6日
自発的なレビュー
Radius Insurance Solutions からの回答
Thank you for your rating and review this is really appreciated. We are delighted to note your comments and to look forward to administering your specialised Fleet requirements for many more years to come.
Great advice and a very competitive…
Great advice and a very competitive policy. Joe did his best with loads of honest advice and a super fast service.
2021年10月4日
自発的なレビュー
Radius Insurance Solutions からの回答
Thank you for your review, we are delighted you were so happy with the service and will share this with Joe and the team.
Excellent service
Excellent service: good cover at a very good price. Would have been 5 stars but they were so busy we had trouble getting in contact!
2021年10月4日
自発的なレビュー
Radius Insurance Solutions からの回答
Thank you for providing your review and rating, this is really appreciated. Sorry to note there was a delay in answering your call and rest assured we always endeavor to ensure calls are answered in the quickest possible time and this feedback will be shared with the team.
WARNING!!!!
WARNING!!!!! MILESTONE INSURANCE BROKERS
I'm posting this to make other taxi operators aware of MILESTONE insurance brokers. I recently took out a policy for a taxi which was written off in its past, although this has never been an issue with past insurers as the car goes though a stringent police mot test. I paid Milestone up front and supplied all required documentation including a recent police test.
Milestone have now come back to say their underwriters ZENITH will not insure due to the car being written off, but have found another company at £300 more. If I cancel, I lose £350. I have had no problems with any other insurance companies. I would suggest that you check ZENITH and Milestone's trust pilot reviews before considering these companies. Also Milestone request documents get sent to an email address they supply, then another employee with a different email comes on to say they are going to cancel because they haven't received any paperwork. Please beware and safe taxi travel. Just to update. Their questions do not ask about written off cars, and no mention on policy documents. Passed to trading standards now.
UPDATE, thanks for the copy and paste reply. UK Taxi Forum strongly advises not to use ZENTH (1.9 tp rating), surely brokers are aware of this and have a responsibility to their clients to supply a credible and trustworthy provider.
2021年9月28日
自発的なレビュー
Radius Insurance Solutions からの回答
We are sorry to read your review as we are very proud of the service we provide to all our valued clients but do feel this is very unfair on Milestone as your broker. We specifically asked you whether the vehicle had been involved in a write off before arranging the cover and you did confirm ‘no’. We do not control or have any influence over the underwriting of any our insurer partners and obtain the risk information that is supplied by our clients in order to ensure a fair representation of this risk is supplied as part of the policy administration setup and our duty as an insurance intermediary. Milestone only became aware of the vehicle history on receipt of the log book (after inception) and undertook our duty to ensure the insurer was made aware of this, at which time they confirmed they were unable to provide the cover. If we had not acted on this information it would have left you with insurance that was invalid and we have therefore always acted in your best interests. I hope you ca appreciate the price difference reflects the fact that the new insurer accepts the vehicle’s history including the historic ‘write off’. If you wish to discuss this matter further please do not hesitate to contact our office on 0113 2582219 and will continue to provide every support in sourcing an alternative insurer who will accept your risk.
Good offer when I competed with other I…
Good offer when I competed with other I am happy . I see only you should date I haven’t got the Expired date on the motor cover note
2021年9月26日
自発的なレビュー
Radius Insurance Solutions からの回答
Thank you for taking the time to provide your review, this is really appreciated. If you do require any further assistance please do not hesitate to contact our office on 0113 2582219.
I spoke to one of their agent called…
I spoke to one of their agent called Gillan regarding getting a new quote,she was very polite and helpful. Will recommend milestone insurance.
2021年9月24日
自発的なレビュー
Radius Insurance Solutions からの回答
Thank you for taking the time to provide your review. We are delighted your were so happy with our service and will ensure your comments are shared with Gillian and the team.
Radius Insurance Solutions からの回答
Thank you for providing your rating and review, this is really appreciated.
Very helpful
2021年9月9日
自発的なレビュー
Radius Insurance Solutions からの回答
Thank you for taking the time to provide your review.
All very straightforward
Received letter inviting renewal, plus a phone call. Premium remainded the same as last year and I confirmed I would renew nearer the renewal date. I rang this morning and spoke to Thomas who was polite and helpful. He clearly explained the terms of the renewal and completed the whole process easily. All very straightforward.
2021年9月7日
自発的なレビュー
Radius Insurance Solutions からの回答
Thank you for taking the time to provide your review this is really appreciated. We are delighted you were so happy with our service and will ensure this feedback is shared with Thomas.
Fantastic service
2021年8月29日
自発的なレビュー
Radius Insurance Solutions からの回答
Many thanks for taking the time to provide your rating and review, this is really appreciated.
Perfect
Switched from my insurance company my insurance was sorted £1000 cheaper.
Explained every bit to me answered all my question pleasantly.
Thank you
2021年8月27日
自発的なレビュー
Radius Insurance Solutions からの回答
Thank you for your rating and review and we are delighted you were so happy with the service Milestone provided. We will ensure your comments are shared with the team.
Radius Insurance Solutions からの回答
Thank you for providing your rating and review, this is really appreciated.
Great service really helpful and professional
Helpful highly professional service very good 👍
2021年8月9日
自発的なレビュー
Radius Insurance Solutions からの回答
Thank you for providing your rated, its always pleasing to receive such positive feedback from our valued clients.
Excellent service
2021年8月2日
自発的なレビュー
Radius Insurance Solutions からの回答
Thank you for providing your rating and review, this is really appreciated.
good work
good help from joseph finding me a price for my insurance, he was fast and explained everything
2021年7月30日
自発的なレビュー
Radius Insurance Solutions からの回答
Thank you for providing your review this is really appreciated and we will ensure your comments are shared with Joseph.
Trouble free ,seamless,quick
Trouble free ,seamless,quick, efficient - unlike the insurance world I have been used to all my life
2021年7月29日
自発的なレビュー
Radius Insurance Solutions からの回答
Thank you for providing your review this is really appreciated as its always pleasing to receive such positive comments about our service.
Highly recommend Milestone
Bethany could not have been more helpful. She searched around for the cheapest insurance and one that suited our needs. She explained everything in detail and was cheery and very friendly. I highly recommend Milestone.
2021年7月29日
自発的なレビュー
Radius Insurance Solutions からの回答
Thank you for taking the time to provide your review. Its always pleasing to receive such positive feedback regarding our colleagues and service. Rest assured this will be shared with Bethany and the team.
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