Radius Insurance Solutions レビュー 204

Most rubbish company one you leave them they won't issue you no claim bonus and never answer phone avoid
Do not recommend to anyone

When I have emailed I've been totally ignored,and the other person will send the same message and has no clue about previous email sent ,, what a joke 😔

Great And Excellent very helpful Radius staff

TRIED RINGING 3 TIMES TO GET A FRESH QUOTE KEPT SAYING WILL RING BACK I THINK NEW COMPANY HAS TAKEN OVER NOT GOOD CUSTOMER SERVICE

BE AWARE. BE AWARE. BE AWARE.

For any changes to your policy including change of registration number you will be required to pay ADMINISTRATION FEE X 2.
This is apparently because they charge one fee as being a broker and the charge by the insurance provider. TO AVOID FUTURE ISSUES NEXT TIME BUY INSURANCE DIRECTLY.

Below they will reply saying it says on the back of every letter. But which letter? You don't get any letters as everything is online. Also regardless whatever it says at the back of each so called letters, there are other brokers out there and you NEVER, EVER pay DOUBLE administrative fees.

AVOID MILESTONE!!! YOU HAVE BEEN WARNED!!!

Called to do a change of motorhome today. This was dealt with by Nadine who was very efficient, helpful & professional. All very easy to do and very reasonable additional premium amount for mid term change. Many thanks, great company.

My dealings with this company have been flawless,very helpful with finding the best policy,very friendly staff.would highly recommend.

Have used Milestone Insurance for a number of years now for my Taxi Insurance and although i may have saved a few Pounds Going with another Consultants.
My Loyalty lies with Shauna Smith and Other staff from the Glasgow Branch and although the Company has changed a little i will always wish to deal with Shauna and the Glasgow Branch, She (They) are 1st Class at what they do Many thanks Again Shauna
Frankie Colvin

only recently taken out insurance with milestone but their reaction times and customer service suits my business needs perfectly

If you get Caroline or Shauna, you’re in fantastic hands. They should be running the company. They treat you so well.

If you get Nathan? Go somewhere else. An official complaint for him and compliments for Caroline & Shauna has been emailed in.

I’m genuinely shocked and angry at how i was spoken to by him. Hopefully it’s a case of he was having a bad day but i somehow doubt it.

Absolutely ripping people of I would recommend safe your money and try to find better then this ripping of. Miss sold me insurance and 2days after I told them you miss sold me insurance I would like to cancelled I paid £380 deposit been told I will have £35 refund out of £380. Think 100% before you come to this company

For goodness sake don't make an error on anything as they will charge you £37.59 for a 2 minute job on computer to change a date for when I bought my car, which was 2 yrs ago....how can they justify it????
Everything else was good and they were patient in waiting for what they needed off me....I guess I was angry at the time....that's why I'm changing my star review as I think it's only fair.

Friendly informative and efficient service. Highly recommended.

When i got my insurance they fitted a camera. After a year renewal quote was too expensive so I went to a different provider.

I asked for my ncd proof in 2 emails which they didnt reply to. I then called them as my new insurer needed proof of this. They then told me they will not release the ncd proof until they get the camera back. The lady on the phone could not tell me why ncd proof cannot be released before the return of camera and neither could she explain why none of this info was provided at point of sale or with the documents provided. Treating customers fairly is a FCA regulation and so is providing proper information and care before and after the point of sale which they did not do.

Totally satisfied with the efficient and professional service provided, also the friendly considerate way it was dealt with by SHAUNA.

Very good result today. Briony was very helpful, and made the whole experience easy. Got a good quote and am more than satisfied. Thank you.

Milestone, in conjunction with Compare the Market, saved me around £300 when viewed against my current insurers quote. The policy offered appears to be equally as good as what I had and my dealings with Joseph Kelly were professional, friendly and quick. Top marks.

I needed competitive insurance and roadside recovery for my new (to me) Renault Master Campervan. Briony handled my enquiry quickly and efficiently, also answering any questions I had in a clear and polite manner. Having placed my order with her, she emailed all the appropriate documentation within minutes. All in all, an excellent and pleasant transaction. Based on my experience with Briony I would certainly recommend Milestone Insurance Consultants.

Have my fleet policy with milestone for nearly 2 years now and I am very pleased with them. Great service, very helpful, fast response, can’t fault them in anyway, Niki has always been a great help, polite and professional
I would definitely recommend Milestone for all your insurance needs.