Købte for knap 20.000. Fik aldrig tracking nummer eller en faktura. Pengene blev trukket dagen efter. Svarede først efter 4-5 dage på trods as gentagne mails/opkald. De blev ved at forhale tide... もっと見る
企業が回答しました
Rhinocamera
Trustpilot にアクセスしていただき、ありがとうございます。残念ながら、この企業のウェブサイトが閉鎖されたため、こちらにレビューを書くことはできなくなりました。ご質問がありましたら、ご遠慮なくお問い合わせください。
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Fiz uma compra na Rhinocamera de uma lente Nikon 200-500mm, ao início estava apreensivo pois nunca tinha comprado nesta loja, os preços são bons, li as reviews e tomei a decisão de comprar nesta loj... もっと見る
Sehr geehrtes Team von Rhinocamera, Ich habe bisher 2 Bestellungen bei Ihnen getätigt, 1 mal eine Canon 90D und etwas später noch ein passendes Objektiv. Es hat von der Bestellung bis zur Lieferung... もっと見る
Toch nog redelijk vlot geleverd en goed en anoniem verpakt. Gaat om Nikon 500mm pf objectief. Tweede keer dure aankoop gedaan bij Rhinocamera . Aanrader. Minpuntje; geen track en trace. Aflevering is... もっと見る
Køb ikke herfra
Køb ikke herfra! Samme oplevelse som mange. Bestilte et kamera den 1. december, i januar efter jul var der stadig intet kommet. Blev forklaret noget med toldproblemer og dhl problemer, men der var aldrig noget tracking nummer. Fik pengene tilbage via eurocard.
2022年1月13日
自発的なレビュー
Rhinocamera からの回答
Dette er en udtalelse fra Rhinocamera.
Rhinocamera er stoppet med at bruge Trustpilot, dette skyldes at have modtaget over 25x falske 1-stjernede anmeldelser fra en bestemt person ved hjælp af falske navne, falske IP'er, falske ordrenumre siden april 2021. Trustpilot har fejlet i denne henseende, deres platform er blevet manipuleret, vi har advokater i Holland, Storbritannien og Danmark er engageret, vi er nødt til at have Storbritannien og Danmark, fordi Trustpilot siger baseret i Danmark, men retssager skal være i Storbritannien.
Trustpilots svar på, at vi rapporterer anmeldelser for at være falske, er at sætte en advarsel på vores side, som du kan se ovenfor, dette har forvirret vores advokater, vi har rapporteret Trustpilot til handelsstandarder. Så efter at have offentliggjort svar, der bekræftede vores holdning, blokerede Trustpilot vores mulighed for at bruge denne side, og låste os ude, det er hvad de gør, du gør hvad de siger og udfordrer dem ikke, ellers vil de straffe dig. Vi betaler ikke Trustpilot for denne side, vi nægter nogensinde at betale Trustpilot, i modsætning til andre virksomheder, der ikke får samme behandling.
Som et resultat af dette vil du ikke have set nogen positive anmeldelser, fordi vi beder kunder om at bruge Trustami og Shopperapproved, hvor vi har over 30.000 kombinerede anmeldelser.
På grund af at Trustpilot ikke giver os dokumentation for anmeldere, er vi ikke i stand til at bekræfte, at anmeldelserne nedenfor er ægte. Vi er ikke den eneste virksomhed, der tager retslige skridt mod Trustpilot, der er flere virksomheder og flere retssager, de er alle online
Rhinocamera er blevet blokeret fra at verificere ægte anmeldelser, svare på anmeldelser, rapportere anmeldelser. Derfor kan anmeldelserne på denne side ikke verificeres. Denne blokering er fundet sted på grund af de retslige skridt, som Rhinocamera tager imod Trustpilot, vi er ikke den eneste virksomhed, der tager sag mod dem, der er konstant juridiske udfordringer til Trustpilot, og de kan ses på google. I øjeblikket er vores mulighed for at verificere og rapportere anmeldelser deaktiveret, og Trustpilot har taget op til 45 dage at svare på en e-mail, det er overrumplende, og ingen virksomhed bør nogensinde handle med Trustpilot. Du vil ikke se nogen ægte henvisning fra Rhinocamera til at efterlade en anmeldelse her, så nedenstående er økologiske og kan ikke verificeres eller rapporteres. Se venligst Trustami og shoppergodkendt for disse. Vi ønsker eller bruger ikke Trustpilot og vil ikke kunne hjælpe kunder her.
Svindelfirma
Købte for knap 20.000. Fik aldrig tracking nummer eller en faktura. Pengene blev trukket dagen efter.
Svarede først efter 4-5 dage på trods as gentagne mails/opkald.
De blev ved at forhale tiden, men kunne aldrig give noget konkret information, eller svare på spørgsmål. 9 dage efter betaling, stadig intet hørt fra DHL. Måtte lave en indsigelse til banken, og fik heldigvis pengene retur.
Hold jer langt væk herfra. Kæmpe svindelfirma.
/Frederik
2022年1月11日
自発的なレビュー
Rhinocamera からの回答
Dette er en udtalelse fra Rhinocamera.
Rhinocamera er stoppet med at bruge Trustpilot, dette skyldes at have modtaget over 25x falske 1-stjernede anmeldelser fra en bestemt person ved hjælp af falske navne, falske IP'er, falske ordrenumre siden april 2021. Trustpilot har fejlet i denne henseende, deres platform er blevet manipuleret, vi har advokater i Holland, Storbritannien og Danmark er engageret, vi er nødt til at have Storbritannien og Danmark, fordi Trustpilot siger baseret i Danmark, men retssager skal være i Storbritannien.
Trustpilots svar på, at vi rapporterer anmeldelser for at være falske, er at sætte en advarsel på vores side, som du kan se ovenfor, dette har forvirret vores advokater, vi har rapporteret Trustpilot til handelsstandarder. Så efter at have offentliggjort svar, der bekræftede vores holdning, blokerede Trustpilot vores mulighed for at bruge denne side, og låste os ude, det er hvad de gør, du gør hvad de siger og udfordrer dem ikke, ellers vil de straffe dig. Vi betaler ikke Trustpilot for denne side, vi nægter nogensinde at betale Trustpilot, i modsætning til andre virksomheder, der ikke får samme behandling.
Som et resultat af dette vil du ikke have set nogen positive anmeldelser, fordi vi beder kunder om at bruge Trustami og Shopperapproved, hvor vi har over 30.000 kombinerede anmeldelser.
På grund af at Trustpilot ikke giver os dokumentation for anmeldere, er vi ikke i stand til at bekræfte, at anmeldelserne nedenfor er ægte. Vi er ikke den eneste virksomhed, der tager retslige skridt mod Trustpilot, der er flere virksomheder og flere retssager, de er alle online
Rhinocamera er blevet blokeret fra at verificere ægte anmeldelser, svare på anmeldelser, rapportere anmeldelser. Derfor kan anmeldelserne på denne side ikke verificeres. Denne blokering er fundet sted på grund af de retslige skridt, som Rhinocamera tager imod Trustpilot, vi er ikke den eneste virksomhed, der tager sag mod dem, der er konstant juridiske udfordringer til Trustpilot, og de kan ses på google. I øjeblikket er vores mulighed for at verificere og rapportere anmeldelser deaktiveret, og Trustpilot har taget op til 45 dage at svare på en e-mail, det er overrumplende, og ingen virksomhed bør nogensinde handle med Trustpilot. Du vil ikke se nogen ægte henvisning fra Rhinocamera til at efterlade en anmeldelse her, så nedenstående er økologiske og kan ikke verificeres eller rapporteres. Se venligst Trustami og shoppergodkendt for disse. Vi ønsker eller bruger ikke Trustpilot og vil ikke kunne hjælpe kunder her.
Bespaar je tijd en geld
Camera besteld bij Rhino camera voor €2499. Levering zou tussen 3-5 werkdagen zijn. Ben me ervan bewust dat het niet voor niets goedkoper is dus dat de levering ondanks dat zij dat zeggen langer zou duren. Inmiddels ben ik zo’n 5 weken aan het wachten, krijg geen track & tracé en mijn e-mails worden ook niet meer beantwoord. Heb met creditcard betaald gelukkig dus ga mijn geld terug halen. Wel jammer dat het zo moet en dat ze negeren en liegen. Wees voorzichtig met dit bedrijf want je word opgelicht.
2022年1月11日
Rhinocamera からの回答
Dit is een verklaring van Rhinocamera.
Rhinocamera is gestopt met het gebruik van Trustpilot, dit is te wijten aan het ontvangen van meer dan 25x valse 1-ster beoordelingen van een bepaalde persoon die valse namen, valse IP's, valse bestelnummers gebruikt sinds april 2021. Trustpilot heeft hierin gefaald, hun platform is gemanipuleerd, we hebben advocaten in Nederland, het VK en Denemarken zijn ingeschakeld, we moeten het VK en Denemarken hebben omdat Trustpilot zegt dat ze in Denemarken zijn gevestigd, maar juridische stappen moeten in het VK plaatsvinden.
De reactie van Trustpilot op ons die beoordelingen rapporteert omdat ze nep zijn, is om een waarschuwing op onze pagina te plaatsen, zoals je hierboven ziet, dit heeft onze advocaten verbijsterd, we hebben Trustpilot gerapporteerd aan handelsnormen. Na het publiceren van antwoorden die ons standpunt bevestigen, blokkeerde Trustpilot ons vermogen om deze pagina te gebruiken, ons buitensluitend, dit is wat ze doen, je doet wat ze zeggen en daagt ze niet uit of ze zullen je straffen. We betalen Trustpilot niet voor deze pagina, we weigeren Trustpilot ooit te betalen, in tegenstelling tot andere bedrijven die niet dezelfde behandeling krijgen.
Als gevolg hiervan heb je geen positieve recensies gezien, omdat we klanten vragen om Trustami en Shopperapproved te gebruiken, waar we meer dan 30.000 gecombineerde beoordelingen hebben.
Omdat Trustpilot ons geen documentair bewijs van reviewers verstrekt, kunnen we niet verifiëren dat de onderstaande reviews echt zijn. We zijn niet het enige bedrijf dat juridische stappen onderneemt tegen Trustpilot, er zijn meerdere bedrijven en er zijn meerdere juridische stappen, ze zijn allemaal online
Rhinocamera is geblokkeerd voor het verifiëren van echte beoordelingen, het beantwoorden van beoordelingen en het rapporteren van beoordelingen. De beoordelingen op deze pagina kunnen dus niet worden geverifieerd. Deze blokkering heeft plaatsgevonden vanwege de juridische stappen die Rhinocamera onderneemt tegen Trustpilot. We zijn niet het enige bedrijf dat juridische stappen tegen hen neemt, er zijn constante juridische uitdagingen voor Trustpilot en ze zijn te zien op Google. Momenteel is onze mogelijkheid om beoordelingen te verifiëren en te rapporteren uitgeschakeld en heeft Trustpilot tot 45 dagen nodig gehad om een e-mail te beantwoorden. Dit is verbijsterend en geen enkel bedrijf zou ooit met Trustpilot moeten omgaan. Je zult hier geen echte verwijzing van Rhinocamera zien om een recensie achter te laten, dus de onderstaande zijn organisch en kunnen niet worden geverifieerd of gerapporteerd. Bekijk hiervoor Trustami en shopperapproved. We willen of gebruiken geen Trustpilot en kunnen klanten hier niet helpen.
Helaas geen vandaag besteld morgen in huis service
In september 2021 een Sony camera besteld. De dag na bestelling al de verzendbevestiging binnen. De levering duurde daarna iets langer dan verwacht doordat het met DHL Economy “break bulk” service wordt verzonden. Hierdoor duurde het ongeveer een week.
Verder is alle geweldig verlopen
2022年1月10日
自発的なレビュー
very bad experience
Bought an expensive lens for 2500 euros. They never delivered because it got lost by DHL… it took them three weeks to confirm it was lost. Than it took more than two months to return my money. I recommend not buying here!!! Yes they are a little cheaper but its not worth the troubles you can get yourself into…. It was a nightmare.. countless sleepless night….
2022年1月7日
Rhinocamera からの回答
This is a statement from Rhinocamera.
Rhinocamera has stopped using Trustpilot, this is due to receiving over 25x fake 1 star reviews from a particular person using fake names, fake IP's, fake order numbers since April 2021. Trustpilot have failed in this regard, their platform has been manipulated, we have lawyers in Netherlands, UK and Denmark engaged, we have to have UK and Denmark because Trustpilot say based in Denmark but legal action must be in UK.
Trustpilot response to us reporting reviews for being fake is to put a warning on our page, as you see above, this has bewildered our lawyers, we have reported Trustpilot to trading standards. Then after publishing replies confirming our stance Trustpilot blocked our ability to use this page, locking us out, this is what they do, you do what they say and do not challenge them or they will punish you. We do not pay Trustpilot for this page, we refuse to ever pay Trustpilot, unlike other companies who do not get the same treatment.
As a result of this you will not have seen any positive reviews, because we are asking customers to use Trustami and Shopperapproved, where we have over 30,000 combined reviews.
Due to Trustpilot not providing us documentary evidence of reviewers, we are unable to verify any the reviews below are genuine. We are not the only company taking legal action against Trustpilot, there are multiple companies and multiple legal actions, they are all online
Rhinocamera has been blocked from verifying genuine reviews, replying to reviews, reporting reviews. Thus the reviews on this page cannot be verified. This block has taken place due to the legal action Rhinocamera is taking against Trustpilot, we are not the only company taking legal action against them, there are constant legal challenges to Trustpilot and they can be seen on google. Currently our ability to verify and report reviews is disabled and Trustpilot have taken up to 45 days to reply to an email, it is flabbergasting and no company should ever deal with Trustpilot. You will not see any genuine referal from Rhinocamera to leave a review here, so the below are organic and cannot be verified or reported, please view Trustami and shopperapproved for these. We do not want or use Trustpilot and will not be able to assist customers on here.
Ez egy undorító
Ez egy undorító, mocskos cég.
A megrendeléstől és a fizetéstől számítva 32 nap múltán kaptam meg az árút, kb. 15 e-mailt írtam nekik addig, pedig 3-5 napot ígértek. Soha többé nem fogok tőlük rendelni, remélem tönkre mennek.
SENKI NE RENDELJEN ettől a cégtől.
Heteken át csak hitegettek. A csomagban semmilyen számla nem szerepelt, semmilyen garanciát nem tudnék érvényesíteni, ha esetleg kellene. Az árújukat valószínűleg szürke importból szerzik be.
Ha jót akartok magatoknak, ÓVAKODJATOK ettől a cégtől.
2022年1月4日
自発的なレビュー
Rhinocamera からの回答
Ez az ügyfél a mai napon pénzvisszatérítést kért, pedig december 22-én kapta meg a megrendelését, ezért megpróbált visszatérítést kérni egy már kapott termékért. Ezenkívül e-mailben elküldi a számlát, és Ön online regisztrál a garanciára. Arra válaszolva, hogy a visszatérítést blokkolták, mert megkapta a terméket, így megpróbált becsapni minket, a válasza a következő volt:
"Egy mocskos, undorító cég vagytok.
Minden fórumon le fogom ezt írni, az egész tevékenységet egy kalap szar.
Remélem mihamarabb tönkrementek.
Bazd meg anyád"
PLEASE READ! + Update
PLEASE READ!! For rhino sweden... this is my story and experience with them...... I spent a whole year saving for a a new sony camera. The prices on black friday november 25th 2021 were very competitive and google said the website was legit (and it is)... the website said it would take a week (between 3 to 5 working days) so i ordered it despite reading a few dodgy reviews about late shipments. they dont give you a tracking number because they send bulk shipments at DHL's cheapest rate (so last in priority for DHL services) After a week i did not arrived so i contacted the chat (credit where credit is due, the chat is very quick to respond) there are a few people working the chat and they are to an extend nice but the info they give is always very vague.. they told me there was delay due to covid and it would take another 3 days.... after those three days they said it was stuck in france and that i should talk to the email division.. more days pass.. the email division said dhl lost the package so they can send it again.. more days pass... At this point i had one week before leaving sweden for work and asked if they guaranteed that it would arrive before my flight out on the 17th of december, both email and chat said it would.. so i asked for a new one to be sent (no offering of any type of compensation for time lost etc.. i asked if it could be sent through express and they denied saying they dont offer it).. they sent it again and the following week it was (to no surprised) delayed again... so it would not arrive before my flight out, i asked them to change the name so a friend was eligable to pick it up while i was gone... another week went by.. i asked if it would arrive before christmas (being more than a month after ordering it... they said it would.. it did not.. and they said it would be delayed till after new years so i asked to cancel and get a refund.. they did saying the money would arrive in 3-4 banking days.. it did not... finally the money was returned 31st of december... by far the worst experience ive had... it was the biggest purchase i have ever personally done and it was very frustrating to be constantly told something that was not true.. avoid the hassle... dont buy from them.. ALSO they will probably write back to this message saying that what im writing about is just damaging their businees and an intent to ruin their reputation (ive seen them write this to other reviews similar to mine) im just writing about my experience... please use a proper shop for the big item products like camera bodies and expensive lenses.. its not worth the stress... unless you dont mind waiting more than a month... the only reason i give 2 stars and not just one is because the chat and email was always very fast to respond. Update: now Rhinocamera is starting to send me emails basically telling me to take the review down, since I haven’t they recently sent me one saying they will send my case to the legal department and be requesting a “refund chargeback while the legal action continue” so they want to take my own hard money back supposedly even though they haven’t delivered on a product and everything I’ve done was according to their very own trust and agreement note.. very unprofessional company
2022年1月2日
自発的なレビュー
Rhinocamera からの回答
This is a statement from Rhinocamera.
Rhinocamera has stopped using Trustpilot, this is due to receiving over 25x fake 1 star reviews from a particular person using fake names, fake IP's, fake order numbers since April 2021. Trustpilot have failed in this regard, their platform has been manipulated, we have lawyers in Netherlands, UK and Denmark engaged, we have to have UK and Denmark because Trustpilot say based in Denmark but legal action must be in UK.
Trustpilot response to us reporting reviews for being fake is to put a warning on our page, as you see above, this has bewildered our lawyers, we have reported Trustpilot to trading standards. Then after publishing replies confirming our stance Trustpilot blocked our ability to use this page, locking us out, this is what they do, you do what they say and do not challenge them or they will punish you. We do not pay Trustpilot for this page, we refuse to ever pay Trustpilot, unlike other companies who do not get the same treatment.
As a result of this you will not have seen any positive reviews, because we are asking customers to use Trustami and Shopperapproved, where we have over 30,000 combined reviews.
Due to Trustpilot not providing us documentary evidence of reviewers, we are unable to verify any the reviews below are genuine. We are not the only company taking legal action against Trustpilot, there are multiple companies and multiple legal actions, they are all online
Rhinocamera has been blocked from verifying genuine reviews, replying to reviews, reporting reviews. Thus the reviews on this page cannot be verified. This block has taken place due to the legal action Rhinocamera is taking against Trustpilot, we are not the only company taking legal action against them, there are constant legal challenges to Trustpilot and they can be seen on google. Currently our ability to verify and report reviews is disabled and Trustpilot have taken up to 45 days to reply to an email, it is flabbergasting and no company should ever deal with Trustpilot. You will not see any genuine referal from Rhinocamera to leave a review here, so the below are organic and cannot be verified or reported, please view Trustami and shopperapproved for these. We do not want or use Trustpilot and will not be able to assist customers on here.
Sender brugt udstyr selvom man betaler for nyt
Jeg har modtaget et tydeligvis brugt produkt fra Rhinocamera. Emballagen har været åbnet - mange gange - og er generelt i i en skidt forfatning. Og nej, det er ikke transporten for den papkasse, som den lå i havde ingen mærker. Derudover er der æseløre i manualen.
2021年12月30日
自発的なレビュー
Rhinocamera からの回答
Dette er en udtalelse fra Rhinocamera.
Rhinocamera er stoppet med at bruge Trustpilot, dette skyldes at have modtaget over 25x falske 1-stjernede anmeldelser fra en bestemt person ved hjælp af falske navne, falske IP'er, falske ordrenumre siden april 2021. Trustpilot har fejlet i denne henseende, deres platform er blevet manipuleret, vi har advokater i Holland, Storbritannien og Danmark er engageret, vi er nødt til at have Storbritannien og Danmark, fordi Trustpilot siger baseret i Danmark, men retssager skal være i Storbritannien.
Trustpilots svar på, at vi rapporterer anmeldelser for at være falske, er at sætte en advarsel på vores side, som du kan se ovenfor, dette har forvirret vores advokater, vi har rapporteret Trustpilot til handelsstandarder. Så efter at have offentliggjort svar, der bekræftede vores holdning, blokerede Trustpilot vores mulighed for at bruge denne side, og låste os ude, det er hvad de gør, du gør hvad de siger og udfordrer dem ikke, ellers vil de straffe dig. Vi betaler ikke Trustpilot for denne side, vi nægter nogensinde at betale Trustpilot, i modsætning til andre virksomheder, der ikke får samme behandling.
Som et resultat af dette vil du ikke have set nogen positive anmeldelser, fordi vi beder kunder om at bruge Trustami og Shopperapproved, hvor vi har over 30.000 kombinerede anmeldelser.
På grund af at Trustpilot ikke giver os dokumentation for anmeldere, er vi ikke i stand til at bekræfte, at anmeldelserne nedenfor er ægte. Vi er ikke den eneste virksomhed, der tager retslige skridt mod Trustpilot, der er flere virksomheder og flere retssager, de er alle online
Rhinocamera er blevet blokeret fra at verificere ægte anmeldelser, svare på anmeldelser, rapportere anmeldelser. Derfor kan anmeldelserne på denne side ikke verificeres. Denne blokering er fundet sted på grund af de retslige skridt, som Rhinocamera tager imod Trustpilot, vi er ikke den eneste virksomhed, der tager sag mod dem, der er konstant juridiske udfordringer til Trustpilot, og de kan ses på google. I øjeblikket er vores mulighed for at verificere og rapportere anmeldelser deaktiveret, og Trustpilot har taget op til 45 dage at svare på en e-mail, det er overrumplende, og ingen virksomhed bør nogensinde handle med Trustpilot. Du vil ikke se nogen ægte henvisning fra Rhinocamera til at efterlade en anmeldelse her, så nedenstående er økologiske og kan ikke verificeres eller rapporteres. Se venligst Trustami og shoppergodkendt for disse. Vi ønsker eller bruger ikke Trustpilot og vil ikke kunne hjælpe kunder her.
Bestelling gedaan
Bestelling gedaan, maar levering duurde eindeloos. Bestelling vervolgens geannuleerd. Duurde anderhalve maand en vele mails om geld retour te krijgen.
Voor mij geen bestelling meer bij Rhinocamera.
2021年12月23日
Rhinocamera からの回答
Dit is een verklaring van Rhinocamera.
Rhinocamera is gestopt met het gebruik van Trustpilot, dit is te wijten aan het ontvangen van meer dan 25x valse 1-ster beoordelingen van een bepaalde persoon die valse namen, valse IP's, valse bestelnummers gebruikt sinds april 2021. Trustpilot heeft hierin gefaald, hun platform is gemanipuleerd, we hebben advocaten in Nederland, het VK en Denemarken zijn ingeschakeld, we moeten het VK en Denemarken hebben omdat Trustpilot zegt dat ze in Denemarken zijn gevestigd, maar juridische stappen moeten in het VK plaatsvinden.
De reactie van Trustpilot op ons die beoordelingen rapporteert omdat ze nep zijn, is om een waarschuwing op onze pagina te plaatsen, zoals je hierboven ziet, dit heeft onze advocaten verbijsterd, we hebben Trustpilot gerapporteerd aan handelsnormen. Na het publiceren van antwoorden die ons standpunt bevestigen, blokkeerde Trustpilot ons vermogen om deze pagina te gebruiken, ons buitensluitend, dit is wat ze doen, je doet wat ze zeggen en daagt ze niet uit of ze zullen je straffen. We betalen Trustpilot niet voor deze pagina, we weigeren Trustpilot ooit te betalen, in tegenstelling tot andere bedrijven die niet dezelfde behandeling krijgen.
Als gevolg hiervan heb je geen positieve recensies gezien, omdat we klanten vragen om Trustami en Shopperapproved te gebruiken, waar we meer dan 30.000 gecombineerde beoordelingen hebben.
Omdat Trustpilot ons geen documentair bewijs van reviewers verstrekt, kunnen we niet verifiëren dat de onderstaande reviews echt zijn. We zijn niet het enige bedrijf dat juridische stappen onderneemt tegen Trustpilot, er zijn meerdere bedrijven en er zijn meerdere juridische stappen, ze zijn allemaal online
Rhinocamera is geblokkeerd voor het verifiëren van echte beoordelingen, het beantwoorden van beoordelingen en het rapporteren van beoordelingen. De beoordelingen op deze pagina kunnen dus niet worden geverifieerd. Deze blokkering heeft plaatsgevonden vanwege de juridische stappen die Rhinocamera onderneemt tegen Trustpilot. We zijn niet het enige bedrijf dat juridische stappen tegen hen neemt, er zijn constante juridische uitdagingen voor Trustpilot en ze zijn te zien op Google. Momenteel is onze mogelijkheid om beoordelingen te verifiëren en te rapporteren uitgeschakeld en heeft Trustpilot tot 45 dagen nodig gehad om een e-mail te beantwoorden. Dit is verbijsterend en geen enkel bedrijf zou ooit met Trustpilot moeten omgaan. Je zult hier geen echte verwijzing van Rhinocamera zien om een recensie achter te laten, dus de onderstaande zijn organisch en kunnen niet worden geverifieerd of gerapporteerd. Bekijk hiervoor Trustami en shopperapproved. We willen of gebruiken geen Trustpilot en kunnen klanten hier niet helpen.
Appalling customer service
I have only given rhinocamera.es one star because this platform will not allow zero stars for a review, which is what they actually deserve in my opinion for what was the worst online shopping experience I can ever remember.
I ordered a Sigma 135mm F1.8 DG HSM ART lens and paid 1,149 euros on November 28 from their website for delivery to an address in Spain. The rhinocamera.es order number was 810689. The quoted delivery time was 4 to 5 days, and as this is an .es website I assumed the company operated from Spain.
After more than a week had passed without any delivery from rhinocamera.es, or a tracking number to check, I contacted the company by email to enquire when the order might be delivered. The response advised deliveries in Spain were delayed by a day or two due to Covid, and I would receive the parcel within the next two working days.
After the revised delivery date had passed without receiving anything, I contacted rhinocamera.es again and requested the courier’s tracking reference. They told me that the order had been delayed but they could not provide the tracking reference as the parcel was sent with other orders, and this information contained other customer’s personal information. Becoming suspicious at this point, I searched online and found several reviews from other customers complaining of similar problems and decided to cancel the order and purchase the item elsewhere as we had already postponed the job it was purchased for once that needed to be completed before Christmas.
After ignoring the first two emails cancelling the order, the company advised me they would “block the delivery” and refund the purchase price. I enquired when I would receive a refund, to which they advised would take 5-7 days. It has now been eight days since they claim the refund was processed on December 15 and there is still no sign of any refund on my card account. I therefore reported the problem to the card issuer, as several other customers appear to have done to obtain recompense.
Although the website has a Spanish website domain, and the company informed me they ship orders from the Netherlands, the credit card charge was made from by Primary Holdings in Gibraltar which is outside the EU. The order confirmation makes no reference to any IVA/VAT element which is normally payable in Spain on photography equipment.
There are comments from the company on other recent online reviews attempting to dismiss the complaints as fake and/or maliciously posted by a competitor. This is a bona-fide review of my first-hand experience with rhinocamera.es in relation to their order number 810689 and I am willing to share the transaction confirmation and subsequent email exchange which I will be copying to both the Sigma Corporation and the Spanish tax authorities with anyone who wishes to contact me.
There are many other companies selling photography equipment online who deliver orders on time and treat their customers properly. In future I will ensure I support one of these instead of this outfit.
UPDATE
-----------
Shortly after posting this review, I received the diatribe below from Miguel G. who apparently believes he is entitled to “recall the refund”, (which I have not received) for the goods they never delivered, in retaliation for posting a factual review of his business practices.
After reading many similar reviews, which also complain of goods not being delivered and difficulties obtaining refunds, I dread to think what would have happened if they had actually delivered the lens and there was any kind of technical problem with it!
“Caveat emptor”....
From: "Rhinocamera.es"
Date: Thursday, 23 December 2021 at 12:38
To: Neil Corke
Cc: legal
Subject: Re: Su pedido 810689
This was never necessary, we have a right to reclaim the refund back within 30 days, never have i done this, it did cross my mind but to be honest when faced with provocation and such unpleasant comments and allegations it is always the better person to keep to their ethics, i will do so, you seem to take some kind of enjoyment which says a lot, i am not the kind of person to revel whilst attacking others or get enjoyment from it, that is problem with society but you have done this is abundance here.
You will not here from me further, this is now a legal issue, you should have spoken to a lawyer before publishing accusations and assumptions online, it is basic knowledge....
2021年12月23日
自発的なレビュー
Rhinocamera からの回答
Unfortunately we are compelled to reply this review. Unfortunately this person has looked to attack our business, he is gaining enjoyment from this, it can be only described as Internet trolling. His aim is not a review, but to damage, he has provided a quote from our staff, yet has deliberately not included his own quotes, we are sharing the provocation and unpleasant quotes he sent to staff, see below.
In reply to Miguel stating how "shocked" he was by the attack, Mr Corke replied: "I am glad you are happy with the review. As it’s Christmas, I’ll try and post it on some other review sites as well later when I have time. Wishing you a wonderful Christmas and a successful New Year."
Mr Corke also stated "I don’t post negative reviews as a rule" - however Mr Corke has 13 reviews, for which he deleted 3 reviews, of which all negative, abusing other companies including calling on company "Idiots", he deleted these after posting here to try and give a false impression of himself.
For someone to go out there way and spend their time at christmas trying to damage others should tell people everything they need to know, they stated they don't post negative review as a rule, which of course was a lie, then after they posted delete the other negative reviews they wrote including abusing other companies, clearly shows a mindset of lying and abuse, with any attempt to damage the company.
Legal action has commenced against this person, we are also dialoguing with their bank following accusations they made from their bank.
Unzufrieden
Die negativen Bewertungen, die von RhinoCamera z.T. scharf attackiert werden, treffen meine eigenen Erfahrungen im Kern.
Bei meiner Bestellung handelte es sich um eine teure Olympus Kamera. Wenige Stunden nach der Bezahlung kam die Bestätigung, die Ware sei an „Lagerung, Bearbeitung und Versand übermittelt und wird innerhalb der nächsten 24 Stunden abgeholt“. Das sah zunächst wie ein normaler Interneteinkauf aus.
Drei Wochen lang trug ich die Sorge mit mir herum, ob ich die Kamera erhalten werde oder ob gar das Geld in den Sand gesetzt ist. In meinem Leichtsinn hatte ich „Sofortüberweisung“ gewählt.
Nach vielen Emails, deren Beantwortung von Seiten RhinoCamera mir immer schwammig, unpräzise oder gar falsch vorkamen, wurde die Kamera endlich nach 15 Arbeitstagen im Eiltempo geliefert. Auch das fand ich seltsam. Nach so langem Warten auf einmal per Luftfracht mit mehreren Zwischenstopps in Westeuropa und mit dem Kurierdienst noch am Abend halb Sechs zu mir!
Die Kamera selbst ist allem Anschein nach wirklich neu und in einem Kit- Originalkarton verpackt gewesen (die Anzeichen sehr ostasiatisch), allerdings geöffnet, weil das Objektiv herausgenommen wurde, was nicht zum Lieferumfang gehörte. Kein Lieferschein, keine Rechnung! Nur eine ausschließlich chinesische Bedienungsanleitung inliegend. Und mit der Garantiekarte ist nichts anzufangen, da die Kamera nicht auf offiziellem Weg über einen von der OM Digital Solutions autorisierten Händler in den EWR gelangt ist. Diese Behauptung wage ich, weil dergleichen Vorgehensweise gewisser Händler auf der Olympus-Webseite sehr genau beschrieben und zutreffend ist. Andernfalls hätte man mir problemlos eine Rechnung übergeben können.
Ob die von RhinoCamera angebotene Alternativ-Garantie vertrauenswürdig ist und ob auf diesem Wege eine fachgerechte Reparatur zustande käme, kann ich nicht beurteilen. Aber ich werde vorsichtig sein.
Auf wiederholte Nachfrage habe nun eine „Rechnung“ erhalten: Es ist eine Email, wie ich sie mit etwas Geschick auch selbst anfertigen könnte; sie enthält weder Steuerinformationen noch Herkunftsland.
2021年12月19日
Rhinocamera からの回答
Dies ist eine Aussage von Rhinocamera.
Rhinocamera hat die Verwendung von Trustpilot eingestellt, da seit April 2021 über 25x gefälschte 1-Stern-Bewertungen von einer bestimmten Person mit gefälschten Namen, gefälschten IPs und gefälschten Bestellnummern erhalten wurden. Trustpilot ist in dieser Hinsicht gescheitert, ihre Plattform wurde manipuliert, wir auch Anwälte in den Niederlanden, Großbritannien und Dänemark engagiert, wir müssen Großbritannien und Dänemark haben, weil Trustpilot sagt, dass es seinen Sitz in Dänemark hat, aber die Klage in Großbritannien erfolgen muss.
Die Antwort von Trustpilot auf die Meldung von Bewertungen als Fälschung ist eine Warnung auf unserer Seite. Wie Sie oben sehen, hat dies unsere Anwälte verwirrt, wir haben Trustpilot den Handelsstandards gemeldet. Nach der Veröffentlichung von Antworten, die unsere Haltung bestätigten, blockierte Trustpilot unsere Fähigkeit, diese Seite zu verwenden, und sperrte uns aus, das ist, was sie tun, Sie tun, was sie sagen, und fordern sie nicht heraus, oder sie werden Sie bestrafen. Wir bezahlen Trustpilot nicht für diese Seite, wir lehnen es ab, Trustpilot jemals zu bezahlen, im Gegensatz zu anderen Unternehmen, die nicht die gleiche Behandlung erhalten.
Infolgedessen werden Sie keine positiven Bewertungen gesehen haben, da wir Kunden bitten, Trustami und Shopperapproved zu verwenden, wo wir über 30.000 kombinierte Bewertungen haben.
Da Trustpilot uns keine dokumentarischen Nachweise der Rezensenten zur Verfügung stellt, können wir nicht überprüfen, ob die unten stehenden Bewertungen echt sind. Wir sind nicht das einzige Unternehmen, das rechtliche Schritte gegen Trustpilot einleitet, es gibt mehrere Unternehmen und mehrere rechtliche Schritte, sie sind alle online
Rhinocamera wurde daran gehindert, echte Bewertungen zu überprüfen, auf Bewertungen zu antworten und Bewertungen zu melden. Daher können die Bewertungen auf dieser Seite nicht überprüft werden. Diese Sperrung erfolgte aufgrund der rechtlichen Schritte, die Rhinocamera gegen Trustpilot ergreift, wir sind nicht das einzige Unternehmen, das rechtliche Schritte gegen sie einleitet, es gibt ständige rechtliche Anfechtungen gegen Trustpilot und sie können auf Google eingesehen werden. Derzeit ist unsere Möglichkeit, Bewertungen zu überprüfen und zu melden, deaktiviert und Trustpilot hat bis zu 45 Tage gebraucht, um auf eine E-Mail zu antworten, es ist verblüffend und kein Unternehmen sollte jemals mit Trustpilot in Kontakt treten. Sie werden keine echte Empfehlung von Rhinocamera sehen, hier eine Bewertung zu hinterlassen, daher sind die untenstehenden Informationen organisch und können nicht verifiziert oder gemeldet werden. Bitte sehen Sie sich Trustami und den Käufer dafür an. Wir möchten oder verwenden Trustpilot nicht und können Kunden hier nicht unterstützen.
IKKE LEVERET VARER Bestilte et kamerahus 29/11 2021
Bestilte et kamerahus 29/11 2021 - jeg har hverken modtaget kamerahus eller mine penge trods rigtig mange mails - og den ene undskyldning efter den anden om at DHL ikke ved hvor pakken er - og rest ordre kan ikke sendes på udsolgt - jeg bedt om at få min penge tilbage betalt - det drejer sig om næsten 6000 kr- men der sker intet
2021年12月16日
自発的なレビュー
Rhinocamera からの回答
Dette er en udtalelse fra Rhinocamera.
Rhinocamera er stoppet med at bruge Trustpilot, dette skyldes at have modtaget over 25x falske 1-stjernede anmeldelser fra en bestemt person ved hjælp af falske navne, falske IP'er, falske ordrenumre siden april 2021. Trustpilot har fejlet i denne henseende, deres platform er blevet manipuleret, vi har advokater i Holland, Storbritannien og Danmark er engageret, vi er nødt til at have Storbritannien og Danmark, fordi Trustpilot siger baseret i Danmark, men retssager skal være i Storbritannien.
Trustpilots svar på, at vi rapporterer anmeldelser for at være falske, er at sætte en advarsel på vores side, som du kan se ovenfor, dette har forvirret vores advokater, vi har rapporteret Trustpilot til handelsstandarder. Så efter at have offentliggjort svar, der bekræftede vores holdning, blokerede Trustpilot vores mulighed for at bruge denne side, og låste os ude, det er hvad de gør, du gør hvad de siger og udfordrer dem ikke, ellers vil de straffe dig. Vi betaler ikke Trustpilot for denne side, vi nægter nogensinde at betale Trustpilot, i modsætning til andre virksomheder, der ikke får samme behandling.
Som et resultat af dette vil du ikke have set nogen positive anmeldelser, fordi vi beder kunder om at bruge Trustami og Shopperapproved, hvor vi har over 30.000 kombinerede anmeldelser.
På grund af at Trustpilot ikke giver os dokumentation for anmeldere, er vi ikke i stand til at bekræfte, at anmeldelserne nedenfor er ægte. Vi er ikke den eneste virksomhed, der tager retslige skridt mod Trustpilot, der er flere virksomheder og flere retssager, de er alle online
Rhinocamera er blevet blokeret fra at verificere ægte anmeldelser, svare på anmeldelser, rapportere anmeldelser. Derfor kan anmeldelserne på denne side ikke verificeres. Denne blokering er fundet sted på grund af de retslige skridt, som Rhinocamera tager imod Trustpilot, vi er ikke den eneste virksomhed, der tager sag mod dem, der er konstant juridiske udfordringer til Trustpilot, og de kan ses på google. I øjeblikket er vores mulighed for at verificere og rapportere anmeldelser deaktiveret, og Trustpilot har taget op til 45 dage at svare på en e-mail, det er overrumplende, og ingen virksomhed bør nogensinde handle med Trustpilot. Du vil ikke se nogen ægte henvisning fra Rhinocamera til at efterlade en anmeldelse her, så nedenstående er økologiske og kan ikke verificeres eller rapporteres. Se venligst Trustami og shoppergodkendt for disse. Vi ønsker eller bruger ikke Trustpilot og vil ikke kunne hjælpe kunder her.
No refund, No Item, Many excuses
Extremely poor experience with this company. Cannot in good conscience recommend them. Save yourself the trouble and go somewhere else with actual customer service and real products. Started dealing with fiasco on the 15 November. Got no tracking number or information on my order so got in touch on the 22 November - when the item should have already arrived theoretically, but it hadn't. Was met with some explanation about DHL having delays due to pandemic restrictions which I am not even sure are true but I gave them the benefit of the doubt. I hear nothing and receive no package once again so I mesasge on 29 November. I get an apology for the delay but just vague information and nothing concrete about if and when I might receive this lens. I get a response in Dutch two days later which is a bit strange considering we have been conversing in English but no matter, I understand Dutch and still ask the same questions as I have not received any information. I wait a few more days again, nothing. I message on 3 December to ask for a tracking number. Now all of a sudden he responds saying the parcel is 'unable to be located' and he 'set a deadline of 12pm Monday to locate the parcel or they will block and claim the parcel and resend another parcel immediately but (I) can guarantee you that you will receive your parcel, either the existing package or a new package". It felt promising but I was getting a bit weary of all this suspicious back and forth. Thus I immediately responded "Hello M,
Where is the parcel being shipped from? I was under the impression that this was a Belgian company. I need the lens for a gig that I am doing. And I’m afraid I cannot keep going with this vagueness. I was asking for a parcel number so I can at least check on the tracking myself or speak to DHL. Or a date of when I would receive the item as it did not arrive in the allotted time on the website. " He responds three days later not having answered any of my queries – on 6 December 2021 "Hello, All items are sent from France." Therefore, my prompt response:
Hi M
Could I please get a response to my other queries as well? I do need to know if I have to go an buy the lens from somewhere else as this one doesn't seem to be arriving nor do I have a tracking number for it?
Kind regards | Met vriendelijke groet | Bien à vous,
Margaret
And added this in addition as I still didn’t get a response
Just wanted to say that I ordered this item on the 15 November. It is now 6 December. I think I have been very patient with you guys being vague about when it will arrive but I do need a more concrete answer today.
I would like to know
1) the original tracking number
2) where the package has gone
3) when it will arrive at my house
If I do not receive this information by EOD today I will be filing a claim with my credit card company to cancel the order as I think I have been more than fair to wait since then. "By now I realise this whole situation is just complete BS as I’ve read the countless other reviews with the same issues. Regretting ever ordering from this ‘company’
"Hello, DHL could not locate the parcel, I have blocked this parcel and requested another parcel is sent by our warehouse."
My reponse:
Hello M
I am still requesting for an exact date and tracking number for this few parcel as I have already been waiting three weeks for this item.
Kind regards | Met vriendelijke groet | Bien à vous,
Margaret
His excuse:
Hello,
We only get a bulk tracking number until the individual tracking number are designated once the bulk shipment is split.
Bedankt
MH
RhinoCamera.be
6 December 2021 1750
Hello M
Is there a delivery date that DHL has given then? I would like to know since it's already been three weeks.
Kind regards | Met vriendelijke groet | Bien à vous,
Margaret
7 December 2021 10:59 – I thought we were getting somewhere…
Hello,
this replacement will be with you early next week.
Bedankt
M H
RhinoCamera.be
I promptly respond at this point as I think I have been extremely patient. Another week? Sorry but I need to cancel this. I would like a refund asap
To which he simply says:"Hello, I will request this replacement is blocked for you if you do not want to wait."
Me:"Sorry I have waited almost a month and only keep getting vague dates of when it might arrive.
I needed the lens for a job I was doing that I had to cancel because it took so long.
How long will it take for my refund to be processed?
His response: Hello, Once this has been blocked the refund will take 2-3 banking days to show back on to the account you used to make the order."
Long story short - I have simply escalated this as fraud to my credit card company as this is just unacceptable behaviour. I waited over a month for nothing.
Edit as of 18 February 2022 - still no refund nor product. More threats of legal action. Ignore ask for address for legal service for my lawyers to serve them. Now reported to the police.
2021年12月15日
Rhinocamera からの回答
This is a statement from Rhinocamera.
Rhinocamera has stopped using Trustpilot, this is due to receiving over 25x fake 1 star reviews from a particular person using fake names, fake IP's, fake order numbers since April 2021. Trustpilot have failed in this regard, their platform has been manipulated, we have lawyers in Netherlands, UK and Denmark engaged, we have to have UK and Denmark because Trustpilot say based in Denmark but legal action must be in UK.
Trustpilot response to us reporting reviews for being fake is to put a warning on our page, as you see above, this has bewildered our lawyers, we have reported Trustpilot to trading standards. Then after publishing replies confirming our stance Trustpilot blocked our ability to use this page, locking us out, this is what they do, you do what they say and do not challenge them or they will punish you. We do not pay Trustpilot for this page, we refuse to ever pay Trustpilot, unlike other companies who do not get the same treatment.
As a result of this you will not have seen any positive reviews, because we are asking customers to use Trustami and Shopperapproved, where we have over 30,000 combined reviews.
Due to Trustpilot not providing us documentary evidence of reviewers, we are unable to verify any the reviews below are genuine. We are not the only company taking legal action against Trustpilot, there are multiple companies and multiple legal actions, they are all online
Rhinocamera has been blocked from verifying genuine reviews, replying to reviews, reporting reviews. Thus the reviews on this page cannot be verified. This block has taken place due to the legal action Rhinocamera is taking against Trustpilot, we are not the only company taking legal action against them, there are constant legal challenges to Trustpilot and they can be seen on google. Currently our ability to verify and report reviews is disabled and Trustpilot have taken up to 45 days to reply to an email, it is flabbergasting and no company should ever deal with Trustpilot. You will not see any genuine referal from Rhinocamera to leave a review here, so the below are organic and cannot be verified or reported, please view Trustami and shopperapproved for these. We do not want or use Trustpilot and will not be able to assist customers on here.
I ordered a product on the 23rd of…
I ordered a product on the 23rd of November for 4000€. The delivery was supposed to happen within 5 days as of the details of the purchase. Today is the 14th of December and still I didn't receive any product. I reached out to Rhinocamera asking for informations several times and I just got the answer that it is not in their control because in the hands of DHL. I personally do not have any contract with DHL and Rhinocamera should take care of this and provide mw with the service that they declare on their website, even if this results in extra costs on their side. They should then, in case, get refunded from their insurance or from DHL if there was any mistake. The product is almost ONE MONTH late and I never receive any information about it. AVOID
2021年12月14日
Rhinocamera からの回答
This is a statement from Rhinocamera.
Rhinocamera has stopped using Trustpilot, this is due to receiving over 25x fake 1 star reviews from a particular person using fake names, fake IP's, fake order numbers since April 2021. Trustpilot have failed in this regard, their platform has been manipulated, we have lawyers in Netherlands, UK and Denmark engaged, we have to have UK and Denmark because Trustpilot say based in Denmark but legal action must be in UK.
Trustpilot response to us reporting reviews for being fake is to put a warning on our page, as you see above, this has bewildered our lawyers, we have reported Trustpilot to trading standards. Then after publishing replies confirming our stance Trustpilot blocked our ability to use this page, locking us out, this is what they do, you do what they say and do not challenge them or they will punish you. We do not pay Trustpilot for this page, we refuse to ever pay Trustpilot, unlike other companies who do not get the same treatment.
As a result of this you will not have seen any positive reviews, because we are asking customers to use Trustami and Shopperapproved, where we have over 30,000 combined reviews.
Due to Trustpilot not providing us documentary evidence of reviewers, we are unable to verify any the reviews below are genuine. We are not the only company taking legal action against Trustpilot, there are multiple companies and multiple legal actions, they are all online
Rhinocamera has been blocked from verifying genuine reviews, replying to reviews, reporting reviews. Thus the reviews on this page cannot be verified. This block has taken place due to the legal action Rhinocamera is taking against Trustpilot, we are not the only company taking legal action against them, there are constant legal challenges to Trustpilot and they can be seen on google. Currently our ability to verify and report reviews is disabled and Trustpilot have taken up to 45 days to reply to an email, it is flabbergasting and no company should ever deal with Trustpilot. You will not see any genuine referal from Rhinocamera to leave a review here, so the below are organic and cannot be verified or reported, please view Trustami and shopperapproved for these. We do not want or use Trustpilot and will not be able to assist customers on here.
Bestelling Nikon camera
Na 3 weken werd de bestelde Nikon camera bezorgd. Na eerst wat twijfel over de lengte van de bezorgtermijn, kwam de camera netjes verpakt aan. Gezien de gunstige prijs zeer het wachten waard.
2021年12月5日
自発的なレビュー
Keine Ware, keine Tracking-ID
Ware angeblich direkt verschickt, Stornierung nicht möglich - Bereitstellung einer Tracking-ID durch DHL aber auch nicht möglich. Nachtrag: Interessant, wie schnell Bewertungen hier als Fälschungen gemeldet werden, aber Kundenanfragen nicht ordentlich bearbeitet werden. Bestellnummer und Name können Trustpilot gerne bereitgestellt werden, aber nicht an Rhinocamera gegeben werden.
2021年12月2日
自発的なレビュー
Rhinocamera からの回答
Diese Person hat eine anonyme Bewertung hinterlassen, kein Name, keine Bestellnummer. Wir haben es geschafft, sie zu finden. Ihre Reaktion darauf, dass sie anonym erwischt wurden, um ein Geschäft zu beschädigen, "haha". Es scheint, dass sie denken, dass solche Aktionen ein Spiel oder lustig sind.
Wir behalten uns das Recht vor, mit niemandem mit dieser Art von Verhalten umzugehen. Diese Person wurde informiert.
Matige service
Levering van telelens is niet goed gegaan. Waarschijnlijk ligt het probleem bij DHL, maar Rhinocamera.nl is uiteindelijk verantwoordelijk voor de afhandeling. Dit gaat zeer moeizaam. Ik ging er vanuit dat dit een Nederlands bedrijf was, maar blijkt in Duitsland te zijn. Weinig pro-actief in afhandeling. Na een review eindelijk weer reactie, maar die moest eerst verwijderd worden voordat mijn klacht werd behandeld. Voelt niet goed. Wel netjes bedrag teruggestort na 7 weken eindeloos communiceren. Goedkoop, maar zou naar lokale partij gaan volgende keer.
2021年12月1日
自発的なレビュー
Rhinocamera からの回答
Dit is een verklaring van Rhinocamera.
Rhinocamera is gestopt met het gebruik van Trustpilot, dit is te wijten aan het ontvangen van meer dan 25x valse 1-ster beoordelingen van een bepaalde persoon die valse namen, valse IP's, valse bestelnummers gebruikt sinds april 2021. Trustpilot heeft hierin gefaald, hun platform is gemanipuleerd, we hebben advocaten in Nederland, het VK en Denemarken zijn ingeschakeld, we moeten het VK en Denemarken hebben omdat Trustpilot zegt dat ze in Denemarken zijn gevestigd, maar juridische stappen moeten in het VK plaatsvinden.
De reactie van Trustpilot op ons die beoordelingen rapporteert omdat ze nep zijn, is om een waarschuwing op onze pagina te plaatsen, zoals je hierboven ziet, dit heeft onze advocaten verbijsterd, we hebben Trustpilot gerapporteerd aan handelsnormen. Na het publiceren van antwoorden die ons standpunt bevestigen, blokkeerde Trustpilot ons vermogen om deze pagina te gebruiken, ons buitensluitend, dit is wat ze doen, je doet wat ze zeggen en daagt ze niet uit of ze zullen je straffen. We betalen Trustpilot niet voor deze pagina, we weigeren Trustpilot ooit te betalen, in tegenstelling tot andere bedrijven die niet dezelfde behandeling krijgen.
Als gevolg hiervan heb je geen positieve recensies gezien, omdat we klanten vragen om Trustami en Shopperapproved te gebruiken, waar we meer dan 30.000 gecombineerde beoordelingen hebben.
Omdat Trustpilot ons geen documentair bewijs van reviewers verstrekt, kunnen we niet verifiëren dat de onderstaande reviews echt zijn. We zijn niet het enige bedrijf dat juridische stappen onderneemt tegen Trustpilot, er zijn meerdere bedrijven en er zijn meerdere juridische stappen, ze zijn allemaal online
Rhinocamera is geblokkeerd voor het verifiëren van echte beoordelingen, het beantwoorden van beoordelingen en het rapporteren van beoordelingen. De beoordelingen op deze pagina kunnen dus niet worden geverifieerd. Deze blokkering heeft plaatsgevonden vanwege de juridische stappen die Rhinocamera onderneemt tegen Trustpilot. We zijn niet het enige bedrijf dat juridische stappen tegen hen neemt, er zijn constante juridische uitdagingen voor Trustpilot en ze zijn te zien op Google. Momenteel is onze mogelijkheid om beoordelingen te verifiëren en te rapporteren uitgeschakeld en heeft Trustpilot tot 45 dagen nodig gehad om een e-mail te beantwoorden. Dit is verbijsterend en geen enkel bedrijf zou ooit met Trustpilot moeten omgaan. Je zult hier geen echte verwijzing van Rhinocamera zien om een recensie achter te laten, dus de onderstaande zijn organisch en kunnen niet worden geverifieerd of gerapporteerd. Bekijk hiervoor Trustami en shopperapproved. We willen of gebruiken geen Trustpilot en kunnen klanten hier niet helpen.
Betrouwbare en correcte webwinkel
Correcte afhandeling van de bestelde producten. Eveneens snelle behandeling van vragen via de livechat. Hier bestel ik nog!
2021年11月30日
自発的なレビュー
Super deal van Rhinocamera
Onze oude 7D M2 camera ging tijdens de vakantie kapot. Na enig wikken en wegen kwam er een super aanbieding van een 6D voorbij wat ons over de streep hielp. Besteld betaald en geleverd alles nog tijdens de vakantie waardoor er nog mooie platen geschoten konden worden.
2021年11月30日
自発的なレビュー
Good prices and service
After buying the Canon Eos R it was only a bit less then two weeks untill it arrived in perfect condition. Packaging was neat and safe Ordering service was quick and easy with competitive prices.
The charger came with an adaptor for EU/Belgian plug. The product itself works as a charm very happy with my purchase so far! Could recommend.
2021年11月29日
自発的なレビュー
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