Robert Gatward Jewellers レビュー 

Cannot fault anyone at the shop for the service received. completely professional and honest from the get go. i am pleased to have dealt with Leon in the purchase of my new Rolex he was always very helpful. Great customer service will definitely be returning. Thank you so much to the team.

What an amazing experience in the watch store with Archie on Saturday. I truly received such great service and was made to feel very special. With a bit of luck I will certainly be back in the not too distant future. Many thanks, James.

Bought a Tag watch for my wife on-line from Robert Gatward Jewellers, it arrived the next day as promised and was well packaged. Great experience and a special thanks to Kelly.

A trip to Robert Gatward in Windsor is always a treat. The whole team are very welcoming and knowledgeable. Leon, Eden, Paul and Kevin have provided us with excellent customer service over the course of the last year or so in Windsor and in previous years, the old Reading store.

I recommend Robert Gatward for both watches and jewelry.

Excellent customer service throughout the whole team i have purchased a few watches from Robert Gatwards and have been over the moon with the service i received. Archie always goes above and beyond to make sure the customer is satisfied and i always have been. I will only use Robert Gatwards for any future purchases 10/10 all round shopping experience here.

Big thank you to Lee at Robert Gatward met him few months ago. He come up with a watch for my mum which was great we had good chat about watches great exsperience didn’t feel rushed an just made me feel at home. I love my watches an Lee did not hesitate to show me sone lovely Rolex pieces an we shared our knowledge which I have to say Lee knows his stuff so thank you my mums happy an look forward to the next exsperience.

A big thank you to Natalie and the team at the Ipswich branch who provided us with two beautiful Rolex watches. They made us feel special with their friendly and professional customer service. An excellent day making our dreams come true.

D&N

It is not often that I would make time in writing a summary of a recent shopping experience, but in purchasing an Omega Seamaster watch from the Ipswich branch of Gatward Jewellers I feel compelled to let others know that I found all their staff to be courteous, professional and highly knowledgeable about their products. My choice of watch was largely because of my confidence in Lee, one of their senior salesmen, who guided me over a two-week period in making the right choice and at no time was I rushed or patronised as sometimes happens in a specialist shop. An excellent shop with excellent staff and I would have no hesitation in shopping with them again.

Great buying experience, bought my Omega moonwatch through their website. The service was second to non and well handled by Kelly.
Now in the process of looking for a Rolex. Kevin from the Windsor branch called me to discuss my requirements and was honest and very helpful. Highly recommended and a great family run firm.

We bought a Rolex Explorer from the Ipswich branch recently. The shop has a very friendly atmosphere and a traditional family business feel about it. Sean is an absolute star and a great ambassador for Robert Gatward. He is genuinely helpful, friendly, attentive and clearly understands the value of actually building relationships with customers rather than just selling to them. Thank you for a wonderful experience Sean. You will definitely be seeing us again.

I went to the Windsor Branch of Robert Gatward and saw Gary Reeves the Manager. The service he gave to my husband and I was superb. He explained the various details of the Tudor watch which my Friend bought and also he was able to put a battery in my watch and clean up my husband's existing Rolex watch whilst we went and had a cup of coffee in Costa. The friendliness and personal touch was second to none . I will be going there again ! I will also recommend Gary and Robert Gatward to more of my friends and relatives .

Kelly was amazing. She helped me a lot with my complicated order, this gal diserves a raise. Robert Gatward Jewellers congratulation on your staff and customer service! Kelly you are the best!

Absolutely fantastic service.
Robert Gatward Jewellers offers the best service that I have ever come across. The Staff go out of their way to ensure that you receive exactly what you want at a fantastic price.
The range of products is excellent.
Dispatch is prompt and efficient.
From now on I will only be using Robert Gatward Jewellers.
Thank you and well done to all the staff.

Exceptional service!
What a little gem this company is. Super helpful when I was dithering about which watch to choose from the ones listed online, nothing was too much trouble. Polite, friendly, helpful and made sure I was happy with my purchases! A special shout out to Steph, fantastic service. 👏
Oh, and they arrived beautifully packaged as well.
Next time I am looking for jewellery or watches they will be my first choice

Overall great service. Only thing for me that needs to improve is the communication once you have purchased the watch online. I know it was due to arrive on 23rd Dec but had no emails or text messages with a link to the tracking as to confirm it’s due delivery time and that it was in fact on its way.

I have made a number of purchases in the Ipswich branch over the last few years. Fantastic service and knowledgable staff really helps to make the customer experience really enjoyable. Sean was as helpful as ever with my most recent purchase. Great customer service from a 1st class sales team.

Do Not Hesitate to purchase from Robert Gatward Jewellers.
I can honestly say R.G.Jewellers have given the best customer care I have ever received. Steph and the team have been excellent from the purchase of my Tag watch to it needing a year later some repair.Nothing is to much trouble.20/10

Faultless service from start to finish with an online purchase of my Omega Speedy with a reasonable discount. Steph was an absolute delight to deal with and I look forward to more pieces in the future.

I had been let down with a Tag Heuer watch I was purchasing from elsewhere however I found it on line at Robert Gatward in Abingdon. I was contacted 10mins later by email, but then called asked if I could have it posted to me and that was sorted straight away next day delivery. It was too tight so I called them and asked if I could go in to have a link added this was again sorted straight away and also on the day I went in to the shop. Great service, quick and efficient nothing was too much trouble for anyone there - and the watch was in the sale!!

Great customer service, we were really looked after by Eszter Nagy. Very pleased with our purchase.