Have used Medilink for nearly 30yrs untill recenlty their servcie was great. Although they have discontinued the pouches I have been using a replaced them with a much cheaper manufactured option... もっと見る
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レビュアーのコメントを見てみましょう
I switched to Medilink from another company for my stoma products. My previous supplier would take x2 weeks from ordering to deliver but Medilink take 4 to 5 working days so if I order on a Mo... もっと見る
企業が回答しました
We have been using Salts Medilink Brighton branch for around two years now and cannot praise the company high enough. I usually speak to Jo when requesting a new order to place a repeat prescription... もっと見る
My wife has now been receiving supplies from the Manchester depot of SaltsMedilink, for her stomach supplies, for 18 months. We moved from using Fittleworth due to their appalling service. Workin... もっと見る
企業情報
当該企業による記述
Medilink is everything you would want from a home delivery service - discreet, confidential and reliable. We pride ourselves on being able to provide our customers with the best possible service - on time, every time. No other company can offer such a personal service delivered by dedicated and fully-trained staff from a network of customer care centres across the UK, and a team of community Stoma Care Nurses available for personal home visits or just for a chat over the telephone whenever you need them. Opening hours: 9am – 5pm Monday to Friday (England, Wales and Scotland) 9am – 5pm on Saturdays in England and Wales only
連絡先
Richard Street, B7 4AA, Birmingham, 英国
- 0800 626388
- enquiries@saltsmedilink.co.uk
- www.saltsmedilink.co.uk
3.4
まあまあ
28件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very pushy and nasty
I have received 35 unsolicited calls from these people since 11/30!!!!
2022年12月6日
自発的なレビュー
Unreliable
Just started to use this company, my order has been supplied in bits and they have sent the wrong stoma bags, they are now saying the bag I have used for years is no longer available so I am expected to accept this one.
I have not been given the choice of picking another product that would suit me.
I am still waiting for other parts of my order.
I will not be using them again.
They have telephoned me today and refused to have the incorrect Stoma bags back and I cannot use them so the NHS will be charged for them.
I must say this is the worst company I have used since having a stoma for 12 years.
2022年5月12日
自発的なレビュー
I had come to rely on medilink however…
I had come to rely on medilink however due to an error by them i did not receive a call about resupply and was left in the nightmare scenario of having no spare ileostomy bags, despite this being their fault the call handler tried to shift the blame on to myself and seemed to have no appreciation of the distress running out stoma bags is, i was pleased when my stoma nurse told me there were other option with regards to supplier
2022年4月14日
自発的なレビュー
So glad I switched to Medilink
I switched to Medilink from another company for my stoma products. My previous supplier would take x2 weeks from ordering to deliver but Medilink take 4 to 5 working days so if I order on a Monday I'll get my delivery on Friday-Monday.
Was also very pleased with the free welcome pack too.
With my orders I also recieve free complimentary disposal bags, dry wipes and lovely smelling hand hygiene wipes.
My bags are pre- cut by machine by them.
Absolutely zero negative comments. 5 star service from ordering to delivery.
2021年6月25日
自発的なレビュー
Medilink からの回答
Hi Joanna,
Thank you for your review. We are very pleased that you are happy with our service. If there is anything else we can support you with, please do not hesitate to contact us.
Kind regards,
Sharon,
Dispensing Operations Manager
Can you cut the packing material and box size down please
Great team delivering medical supplies for my dad but way too much packing material and giant boxes for the contents.
2021年6月21日
自発的なレビュー
Medilink からの回答
Hi Sheena,
Thank you for your valuable feedback. We are continuously looking at ways to improve our service and this is something we are currently looking into.
Please feel free to email us your dad's latest order number and his Medilink Personal Number on enquiries@saltsmedilink.co.uk and I will make sure that our colleagues in the warehouse look at a way to get his supplies delivered with less packaging in the future.
Best regards,
Sharon
Dispensing Operations Manager
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