Received my granddaughter's bracelet today she absolutely loved it The quality is amazing The price was amazing The whole thing from ordering to delivery was brilliant will definitely be recomm... もっと見る
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I got a ring from these and it arrived today 1st I am really happy with and would highly recommend scott jewellers for anything it is my 1st time of using these and would definitely go back to them th... もっと見る
Ordered a bracelet and necklace set from Scott, it came promptly and it is lovely and heavy unlike some of the shops out there when you receive a necklace you could have gotten from primark! Scott’s j... もっと見る
Entered the competition hoping I might win something nice for my husband — I never expected it to turn into such a special surprise. Winning a men’s curb chain from Scott’s Jewellers honestly made m... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Scott’s Jewellers (formerly Scott’s Jewellery), we specialise in Premium Gold Filled Jewellery, including chains, bracelets, pendants, earrings and rings. Our collection is designed to offer luxury quality, exceptional value and styles for everyday wear. Our jewellery is crafted for everyday wear, with a durable, tarnish-resistant finish designed to last. Shop online with fast UK & worldwide delivery, or visit our Scott’s Jewellers store in the Cleveland Centre, Middlesbrough (opening October 2026). Don’t forget to follow our Facebook page and community group for our free jewellery giveaways and exclusive offers.
連絡先
4.6
優良
170件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 71％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Order 3131
Order never arrived I’ve had zero contact from them regarding this I’m down a small fortune and that’s unacceptable
2025年4月29日
自発的なレビュー
Scott’s Jewellers からの回答
Hi Jamie,
We’re sorry to hear you’re still unhappy. As noted in your original review, the first parcel was marked as delivered to your letterbox but you informed us it never arrived. To resolve this, we sent a second order free of charge as a goodwill gesture — which tracking confirms was successfully delivered.
You mentioned you’d update your review once the replacement arrived, and we’ve since followed up via email but haven’t heard back.
We always aim to do right by our customers and believe we’ve gone above and beyond in this case. If there’s anything further we can assist with, feel free to get in touch directly.
Best regards,
James
Scott’s Jewellers
Gypsie link bracelet Silver
I ordered the gypsie link bracelet in silver, I was a bit apprehensive as it was so cheap but when I received it I was gobsmacked. It's chunky, heavy, and the detail in the links are beautiful 😍 loved it that much I've ordered the matching necklace. Only downfall is delivery is made by EVRI....so was a bit nervous but it came and I'm delighted 😀
2025年4月22日
自発的なレビュー
Well worth the money
Well worth the money. They quality is brilliant aswell. I wasn't expecting much for the price but I was wrong. Treat yourself or treat someone else yous won't be disappointed
2025年3月7日
自発的なレビュー
Ordered the 6mm chain
Ordered the 6mm chain. Great quality for the price and arrived within the time given.
Thank you.
2025年1月28日
自発的なレビュー
Had a couple of problems but this…
Had a couple of problems but this company got straight on it.. Thank you for your help.. The belcher set i got is lovely.. Nice size and really heavy..
2024年8月12日
自発的なレビュー
Bought quite a few pieces from this…
Bought quite a few pieces from this website over the last year, I just got an order which was too big for me and they were more than happy to change the size for me! Easy process and relatively fast shipping. Thanks guys.
2024年6月12日
自発的なレビュー
chain and bracelet…
Grandson bought a chain and bracelet the chain was ok the bracelet was missing the clasp contacted and was told to send it back for a replacement sent it back signed for postage no one in contacted again no reply rang no
answer rang again to be told it wasn't purchased from here I would not recommend buying anything from these people stay well clear from here
2024年2月20日
自発的なレビュー
Scott’s Jewellers からの回答
Hello David!
Thank you for your review. We always appreciate feedback! But, we believe you are mistaken. You say you have rang ourselves but we do not have a phone number? We admit we made the mistake of sending 1 of your 2 items not fully made, and we are very sorry for the mistake. But, we then sent you a new bracelet and the item arrived and was signed But, then you claim to have not received the items?
Please contact our team so we can discuss this further. Please do not contact us by phone as we do not have a phone number.
Our live chat or Facebook page are always the fastest ways of getting in contact with our team.
Kind regards,
Scott’s jewellers
Hello there wondering on delivery time…
Hello there wondering on delivery time I ordered on the 8th January had a email cheers for the update
2024年1月16日
自発的なレビュー
It was my first purchase from Scott’s…
It was my first purchase from Scott’s jewellers and I couldn’t fault them what so ever even when there was a delivery problem which wasn’t there fault they went above and beyond to make sure my order got to me I needed it could ask for better customer service definitely will be buying again
2023年11月10日
自発的なレビュー
From start to finish they have been so…
From start to finish they have been so helpful there was a problem with my order and they did everything and more to sort the issue out. Lovely people and will definitely be ordering from them again ☺️
2023年10月17日
自発的なレビュー
Ordered a baby bracelet was made and…
Ordered a baby bracelet was made and delivered within 2 days consistently messaging to keep me updated overall 10/10 experience 👍
2023年10月10日
自発的なレビュー
Easy to contact and fast delivery
Easy to contact and fast delivery, overall a brilliant device and very satisfied with the bracelet, my daughter loves it.
2022年10月20日
自発的なレビュー
Ordered on Monday from their new…
Ordered on Monday from their new website. It arrived today , chain looks bang on for the price. Thanks !
2023年9月28日
自発的なレビュー
Top quality 10/10 arrived in 2 working…
Top quality 10/10 arrived in 2 working days!
2023年9月11日
自発的なレビュー
Scott’s Jewellers からの回答
Thank you for leaving us a 5-star review! We're thrilled to hear that you're pleased with the fast delivery times. We appreciate your recommendation and hope to see you again soon!
Great service and great value for money.
Great service and great value for money. Quality is excellent
2023年6月5日
自発的なレビュー
Delivered on time kept me informed the…
Delivered on time kept me informed the whole way item is amazing once again
2023年6月1日
自発的なレビュー
Really great customer service when…
Really great customer service when speak to staff and there products are amazing the quality is 10/10
Will most definitely recommend people to purchase items from them
2023年5月15日
自発的なレビュー
Goods were there when they said
Goods were there when they said! Quality is superb...12mm belcher chain and bracelet..I thought they had sent real gold they are that good!
2023年4月28日
自発的なレビュー
Scott’s Jewellers からの回答
Thank you so much for taking the time to leave such a wonderful review for Scott's Jewellery! We are thrilled to hear that you are enjoying your order, and that the quality of our products met your expectations.
It means a lot to us that you have recommended us to your friends, and we look forward to serving you again soon. We take pride in providing excellent service and amazing products, so it's great to see that our efforts have been appreciated.
Once again, thank you for your kind words and for choosing Scott's Jewellery!
Order never despatched
I made a order in march still no delivery messaged the Facebook team no reply so I’m guess I’m not going to get my order I would stay well clear of this company
2023年4月14日
自発的なレビュー
Scott’s Jewellers からの回答
Hello there Emma!
We sincerely apologise for this inconvenience. Thank you so much for bringing this to our attention! We pride ourselves in ensuring that our customers are 100% satisfied with their experience
We have since refunded you the full amount of your order. Unfortunately, we do get a lot of messages on Facebook and we ask all of our customers to contact us on the following email: Customerservice@scottsjewellery.com.
We appreciate all reviews good or bad, and we will strive to do better in the future!!
Thank you for taking time to leave us a review!
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