Apparently emailing me everything is absolutely fine but cancelling my email is not possible even if it comes from the email address on the account. Then when you complain, nobody replies to you. When... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Apparently emailing me everything is absolutely fine but cancelling my email is not possible even if it comes from the email address on the account. Then when you complain, nobody replies to you. When... もっと見る
企業が回答しました
Visited the Leeds store today after problems with my new phone and sim. After numerous calls with the online help and phone teams to no avail I came to the store for help and was warmly greeted by Jay... もっと見る
Called to change a broad band package on behalf of my 87 year old fathering law and because he couldn’t remember his password they refused to help in any way. I was put on hold and then cut off. I u... もっと見る
企業が回答しました
Very positive and friendly service. The store manager, Emma, and the customer care employee, Ioanna, went the extra mile, not only to fix my problem, but to secure a better all-round deal on my broa... もっと見る
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Albion Street 27, Trinity Shopping Centre, LS1 5AT, Leeds, England, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Jay was fantastic and help me with sky glass purchase
Very positive and friendly service. The store manager, Emma, and the customer care employee, Ioanna, went the extra mile, not only to fix my problem, but to secure a better all-round deal on my broadband and mobile services. It is very reassuring to know that they are there to provide help. Highly recommended!
Excellent service by jay.better than call centre and web chat
Jay was absolutely spot on with his explanation.Very humble and kind.
Jay was very helpful and accommodating.
10/10.
I recently visited the Sky store in Trinity Leeds to inquire about the Sky Glass Gen 2, and I couldn’t have asked for a better experience. We were assisted by Rick (with a beard), who was absolutely brilliant.
From the moment we started talking, Rick really took the time to understand our specific requirements. Not only did he help us with the new TV, but he also managed to put together an irresistible package deal that included our broadband.
Rick is a lovely guy—friendly, knowledgeable, and professional (and he sports a great beard!). He made the entire purchase procedure so seamless and stress-free that we walked out of the store as very happy customers with our new TV confirmed.
If you’re heading to Trinity Leeds for your Sky needs, definitely ask for Rick. Thank you for the top-tier service!
Jay is an excellent customer service advisor very helpful and happy always come to him when we need any services
Visited the Leeds store today after problems with my new phone and sim. After numerous calls with the online help and phone teams to no avail I came to the store for help and was warmly greeted by Jay and Ioana who immediately asked how they could help. They were both super friendly and helpful, jay managed to sort my problem swiftly and I’m really greatful to them and their professionalism
Called in today Kim helped me quick and efficient sorted me out and got me exactly what I wanted.
We popped into the store on the 9th of Feb to price up how much a package was for our new flat and we were sat with Kim and she explained everything to us and told us what the best deal were and we decided to go with a sky glass and the best package with broadband too couldn’t be more happy with the experience I’ve had in any shop.
Been in trinity Leeds sky shop with needing help with my phone set up Richard was fantastic
Jay help me with the purchase of my watch and he was very informative
I had an issue with my mobile and jay help me resolve it. Also help me with the new phone purchase. Very pleased
Today I visited Sky At trinity for my TV and broadband. Maxi was really amazing in selling those products to me. She is really great for selling products and has full knowledge of all the plans of Broadband too. Great experience visiting today at Sky.
I bought iPhone 17 here and jay explained very well and made my purchase smooth
Rick was really knowledgeable and made the whole process so quick and easy. Highly recommend
At my visit in the SKY shop Leeds, i met Jay who was very helpfull ang pleasant to chat, explained easy about everything I asked.
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