Absolutely disaster and no customer and technical service at all. We wanted to add the Sky Ultimate Tv package as we already have the Sky wifi. We came on Friday and spoke with the Sales Assistan... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Absolutely disaster and no customer and technical service at all. We wanted to add the Sky Ultimate Tv package as we already have the Sky wifi. We came on Friday and spoke with the Sales Assistan... もっと見る
企業が回答しました
Mofazzal Al Hamdolilah was very very helpful. I had a very beautiful and easy going experience going through this transaction. If I was to recommend anyone it would be this gentleman. He has my gratit... もっと見る
This has been an absolute nightmare. I waited three days without any payment and lost £450 when the engineer came to repair the system. However, he wasn't professional enough, even after three visits... もっと見る
企業が回答しました
I walked into the Westfeild London store to talk about broadband deals and was met with incredibly customer service by Azmul and Harshil! They were very patient with me, with my many questions and exp... もっと見る
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Ariel Way, W12 7GF, London, England, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
An engineer has visited my Home Today.
His name is LEROY. He is so friendly, patient and smart. I had answers of all of my questions.
I have been waiting for my landline to be fixed for months. I am so glad that he was the one who visited today.
Sky put the phone down on me and we had no Sky at all during BAFTAs. Guess they have streaming problems.

Sky - Westfield London, White City からの回答
27 years as a loyal customer (VIP) member, what a joke.
My subscription has increased by 10 percent and as a OAP i just can’t afford it anymore.
When I contacted Sky they couldn’t give a damn and just handed me over to the cancellation department which were equally unhelpful, I expected them to try and retain me but no.
If this review stops even one person from this greedy organisation I’ll be happy.

Sky - Westfield London, White City からの回答
I walked into the Westfeild London store to talk about broadband deals and was met with incredibly customer service by Azmul and Harshil! They were very patient with me, with my many questions and explained everything single breaking down each product what the benefits are to me and what it would cost me and ultimately save me in the long run! 10/10 experience
Noor was excellent, and very helpful in setting up our internet and tv package! Thank you for all your help!
Noor has been very helpful and talked me through the whole process, I am so pleased with my package and will come back to see him again, he’s a wonderful assset to your team and a great representative of Sky
I visited Sky today to explore a new home broadband and Noor was super helpful and guided us to the best choice for our need.
Thank you!
Everything they loose your phone even tho your paying for it and when you want to send back a phone they csnt send you a temporary phone

Sky - Westfield London, White City からの回答
Terrible at giving me the help I required to rectify the issue. Do not recommend sky to anyone

Sky - Westfield London, White City からの回答
We saw a chap called Noor. He was so kind and patient with an elderly lady. He was extremely helpful in explaining things. Highly recommended.
Joanna at the Sky store in Westfield was absolutely brilliant. She took the time to properly sort out my Sky TV and broadband package and made the whole process so easy and stress-free.
I’ve never been into a Sky store before and honestly didn’t think I ever would — but after this experience, I don’t think I’ll ever use the phone service again.
I’m going back to get my phone sorted too. Highly recommend asking for Joanna if you’re visiting the store!
Excellent store. Noor was very helpful and knowledgeable about the various options.
I rang to purchase a new data plan for both my phones?
9 minutes was completely WASTED by being pushed around by SKY’s useless software or AI chat system?
The SKY agent on the phone was BRILLIANT and very helpful but to get to her was a complete NIGHTMARE !!
Do something SKY !!
See u have learned disability and you're very helpful and you listen to me and now the boosters working lovely thank you very much
Very good customer service shahbaz has helped through 2 days of stress we thank him very much very quick.
Great customer service from Shabaz popped into sky at Westfield sheperds bush solved my problem in 15 mins after having to spend 9 hours on phone calls to call centre all staff should be as accomplished as shabaz many thanks
I was served by a very nice young lady called Joanna. She was able to sort out my new contract for a mobile phone and iPad and she linked it all on MySky app. She was very professional very polite and very approachable.
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