skypark.com レビュー 1,541

TrustScore 5段階評価の2

2.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I booked my car and my daughters car in at Edinburgh airport 3 weeks ago first booking ref SPSAPI-953345 However instead of 2 charges I had 3 taken from my account. I contacted the help email and... もっと見る

5つ星のうち1の評価

DO NOT USE THIS COMPANY! Booked a meet and greet service at East Midlands airport for four nights of parking. The booking wasn't cheap. Once I had made the payment for my booking I received an email... もっと見る

5つ星のうち1の評価

I booked meet and greet at Stansted, I’ve always used Skypark and they normally are very good, when I printed out the booking details in the information section (this printed but when booking on your... もっと見る

5つ星のうち5の評価

100% will use again for sure. Had to cancel due to COVID holiday cancellation. No quibble refund within 24 hours, with follow up email! Absolute gem. Have used previously too without any problems wha... もっと見る

企業情報

  1. 駐車場
  2. 旅行代理店

当該企業による記述

SkyPark is the premier off airport parking option for San Francisco International Airport. Free 5 min shuttle, 24 hour security and complimentary valet and baggage assistance.


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2.0

期待以下

TrustScore 5段階評価の2

1541件のレビュー

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5つ星のうち2の評価

Fewer vans than other services

Fewer vans than other services. Always wait longer than other companies because they don't have vans constantly at airport. Nice people, just a smaller, less popular service. Been using for years since easier for me to get to their location from 280.

2019年11月13日
自発的なレビュー
skypark.com ロゴ

skypark.com からの回答

Hello Mark,
We appreciate your loyalty as a SkyPark customer. SkyPark is an on-demand business; therefore, we are not constantly circling the airport. Some of our competitors do not have their customers call in for pick up and need to circle around. They are also not returning directly to their base as SkyPark does after picking up all passengers who called in. Please feel free to contact us at info@skypark.com if you'd like to discuss this further.

Thank you.
Susan Dal Porto
Customer Service Manager

5つ星のうち1の評価

I have used Skypark for many years

I have used Skypark for many years. For shorter trips like the one I did last weekend, it's becoming clearer to me that it would be worth paying the difference and just using the short term lot at SFO. Having to wait at the terminal and call repeatedly for a shuttle, waiting for the one shuttle to go to all the terminals and then getting to the lot and finding out that despite texting my ticket number that my car had not been brought out is not worth it. For three days the difference would be $40.00 Time is money. Sorry to have to give my business to SFO. I would suggest you use two shuttles for pick ups so it doesn't take 45 minutes for me to get my car.

2019年11月13日
自発的なレビュー
skypark.com ロゴ

skypark.com からの回答

Hello George,

I'm sorry that you haven't been picked up in a more timely manner and your car wasn't waiting when you returned. We would be happy to discuss this with you further if you'd please send your contact information to info@skypark.com.

Thank you.
Susan Dal Porto
Customer Service Manager

5つ星のうち5の評価

I like the park by appointment concept…

I like the park by appointment concept they use. Pretty much shows that we wouldn't be waiting for our car to come out from deep within a pack of other cars when we returned from our trip.
As expected, our car was waiting for us us as we exited the shuttle after 9 days away. Well done!
Coffee and donuts for all while preparing to head to the airport, as well.

2019年11月13日
自発的なレビュー
5つ星のうち2の評価

I have to wait for a while for the tram…

I have to wait for a while for the tram when coming back from east coast (Norfolk VA). And yes, I called twice!!! I told them the exact location where I’m waiting. Should only take around 5 minutes . We waited for about 15 minutes!!!!Also, the tram smells bad inside. Needs to be sanitized and maintained. I’ve seen the sfo park tram 3 times made rounds, and yet, sky park tram is nowhere to be found.!! Will not use this service again!!!

2019年11月13日
自発的なレビュー
skypark.com ロゴ

skypark.com からの回答

Hello Melchor,

It takes about 10 -12 minutes to get to SFO depending on the time of day. I'm sorry that you feel you had a long wait. Some of our competitors are not an on-demand business as SkyPark is and they continuously circle around. We return to our base immediately after picking up all passengers that have called or texted for pickup. I'm also sorry to lean that our bus had a bad smell. In the future, please feel free to inform the manager on duty if one of our busses needs attention so that we can take if off line and take the necessary action. Please feel free to contact us at info@skypark.com if you would like to discuss this further.

Thank you.
Susan Dal Porto
Customer Service Manager

5つ星のうち4の評価

Overall service and quality is very…

Overall service and quality is very good. The attitude of all employees is very positive and customer centric. There have been various occasions where the shuttle bus has taken much longer than other competitors for pick up.

2019年11月13日
自発的なレビュー
5つ星のうち5の評価

Good service and good value for money

I booked skypark over online and it was very easy. And after dropping off the car I got the shuttle immediately, I didn't have to wait. On the arrival day I made a phone call and I got the shuttle service within 5 mins. And when I reached SkyPark, my car was already parked with keys, next to reception. Again, no wait time. Overall, I loved the experience. Eventhough it is value for money I would love to get more discounts when I am travelling for longer duration.

2019年11月13日
自発的なレビュー
5つ星のうち5の評価

I like ‘em

Easy drop off, cars right there in advance with their pickup system. Though their bookkeeping interface with internet reservations isn’t always on point, they make it right.

2019年11月13日
自発的なレビュー
5つ星のうち5の評価

Easy access and departure with…

Easy access and departure with exceptionally prompt bus service with very helpful drivers and others. An easy and economical alternative to so many other options at SFO.

2019年11月13日
自発的なレビュー

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