sopp+sopp レビュー 

654
TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Waited 4 months to be passed across to a company for the repairs to go ahead.. Within minutes of being advised that Sopp&Sopp would be dealing with my claim they made contacted, I returned their misse... もっと見る

企業が回答しました

5つ星のうち5の評価

Daniel was extremely helpful, professional, and courteous throughout the entire process. He took the time to explain everything clearly and made sure I understood each step. I really appreciated his p... もっと見る

企業が回答しました

5つ星のうち5の評価

This kind of situation can be quite stressful but when it's just organised as this it does take the stress away. The Call handler today was absolutely excellent. Explain things in a really kind and pl... もっと見る

企業が回答しました

5つ星のうち5の評価

Spoke with Joel he explained every step of what was going on in plain English. Felt listened to and understood and secure knowing that my situation was being resolved quickly.

企業が回答しました

企業情報

  1. 自動車修理・整備店

当該企業による記述

sopp+sopp works with large vehicle fleets, supporting drivers that have been in a collision or accident on the road. The business also arranges repairs and replacement vehicles for third parties whose vehicle has been damaged by a fleet driver.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

654件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 85%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(654)

過去12か月のレビュー数: 417

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Joel was very clear and consise with…

Joel was very clear and consise with his answers and was very helpful and made me feel at ease. He was very professional.

2026年4月15日
自発的なレビュー
sopp+sopp ロゴ

sopp+sopp からの回答

We really appreciate you letting us know! Glad we could make things easy for you.

5つ星のうち5の評価

The person I was talking to

The person I was talking to
Joel
Nice person
Professional
Very easy to talk to
He should go far

2026年4月13日
自発的なレビュー
sopp+sopp ロゴ

sopp+sopp からの回答

Thank you for your review! We’re thrilled to hear this and will make sure your comments are shared with the team.

5つ星のうち5の評価

Wonderfully helpful

Wonderfully helpful, friendly and informative.

2026年4月15日
自発的なレビュー
sopp+sopp ロゴ

sopp+sopp からの回答

Thanks so much for your feedback! We’re really happy to hear you’re pleased with our service.

5つ星のうち5の評価

Claim

The agent (Joel) was very professional and helpful in assisting me with mt claim.

2026年4月14日
自発的なレビュー
sopp+sopp ロゴ

sopp+sopp からの回答

We really appreciate you taking the time to leave a review. Hearing that our team provided great service truly makes our day.

5つ星のうち1の評価

Been in an accident (not my fault) 3…

Been in an accident (not my fault) 3 weeks ago and I have been on the telephone (On hold) for 20mins waiting for a date to book my car in -The repair company said they have sent Sopp and Sopp the quote and this company are saying they’ve not received it FFS! Now I am going to employ a solicitor to get things moving and this Company will have to speak to them! Their Advertising says ‘Keeping your Fleet moving’ they don’t keep the little person moving that doesn’t have a Fleet of Vehicles!

2026年4月13日
自発的なレビュー
sopp+sopp ロゴ

sopp+sopp からの回答

Thank you for your feedback. We work closely with our repair partners to deliver a seamless customer experience and are sorry to hear about the delays you experienced.

We would like to understand more about the challenges you experienced so we can use your feedback to improve – if you are happy to talk to us, please email reviews@soppandsopp.co.uk and we will arrange a time to contact you.

5つ星のうち5の評価

Incredibly helpful call

Incredibly helpful call. Quickly and easily ran through the details and explained next steps. Very friendly customer service.

2026年4月13日
自発的なレビュー
sopp+sopp ロゴ

sopp+sopp からの回答

Thank you very much for your review. We’re delighted to hear that you’re happy with the service we provided, and very much appreciate your feedback.

5つ星のうち5の評価

Very professional. Great Job to Joel!

Joel was very kind, accurate and made me feel the process is fully under control and very well managed. 5 out 5 stars.

2026年4月13日
自発的なレビュー
sopp+sopp ロゴ

sopp+sopp からの回答

Thank you for your great feedback! We’re pleased to hear our customer service team provided the support you needed.

5つ星のうち5の評価

Daniel was very reassuring and had…

Daniel was very reassuring and had everything sorted efficiently

2026年4月8日
自発的なレビュー
sopp+sopp ロゴ

sopp+sopp からの回答

Thank you for leaving a review, we really appreciate it. And thank you for letting us know how great our team are doing.

5つ星のうち5の評価

Exceptional service from start to finish...

Exceptional service from start to finish.
Meida was incredibly friendly over the phone, warm, easy to talk to, and instantly reassuring. The interaction felt effortless, and she made everything clear and straightforward. A genuinely positive experience.

Debbie

2026年4月8日
自発的なレビュー
sopp+sopp ロゴ

sopp+sopp からの回答

Thank you for taking the time to leave such positive feedback. We’re committed to delivering great experiences, and it’s rewarding to know we met your expectations.

5つ星のうち5の評価

Thanks Bob!

We received a call at 11am after the accident only happened at 8pm the previous night. Bob explained the process in a clear and friendly way. Great customer service and was patient while I needed to quieten the children and needed further explanation. Thank you for your help Bob!

2026年4月4日
自発的なレビュー
sopp+sopp ロゴ

sopp+sopp からの回答

Thank you for sharing your experience! Our customer service team is committed to providing clear, helpful support, and it’s great to hear we achieved that for you.

5つ星のうち5の評価

I had a really positive experience with…

I had a really positive experience with the representative who contacted me regarding my car accident claim. They were polite, professional, and took the time to explain everything clearly. I felt listened to and supported throughout the call, which made a stressful situation much easier to handle. Thank you for your help and understanding!

2026年4月2日
自発的なレビュー
sopp+sopp ロゴ

sopp+sopp からの回答

Thank you for leaving a review, we really appreciate it. And thank you for letting us know how great our team are doing.

5つ星のうち5の評価

Alex is very professional and patient…

Alex is very professional and patient when I went off the subject on about birds of prey in the sky very knowledgeable and happy individual covered all topics about the vehicle and went through step by step

2026年4月2日
自発的なレビュー
sopp+sopp ロゴ

sopp+sopp からの回答

We really appreciate you taking the time to leave a review. Hearing that our team provided great service truly makes our day.

5つ星のうち5の評価

The call was not robotic and from a pre…

The call was not robotic and from a pre set script - we were able to talk about life and football which made the call more personal and relaxed. The caller Joel was professional, efficient and explained everything.

2026年4月2日
自発的なレビュー
sopp+sopp ロゴ

sopp+sopp からの回答

Thanks for sharing your feedback. We love to hear about the great job our team members are doing and will pass on your comments to the relevant team.

5つ星のうち5の評価

Call handlers are very helpful

Employee named Bob answered, was so helpful, enthusiastic, and descriptful. Made sure I knew every detail and was more than happy to answer any questions I had. Very pleasent experience, 10/10.

2026年4月1日
自発的なレビュー
sopp+sopp ロゴ

sopp+sopp からの回答

Thank you for leaving a review, we really appreciate it. And thank you for letting us know how great our team are doing.

5つ星のうち5の評価

Car repair consultation

The advisor Joel was extremely helpful and understanding of my situation and the process was straight forward and easy

2026年4月1日
自発的なレビュー
sopp+sopp ロゴ

sopp+sopp からの回答

Thank you for your great feedback! We’re pleased to hear our customer service team provided the support you needed.

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