Waited 4 months to be passed across to a company for the repairs to go ahead.. Within minutes of being advised that Sopp&Sopp would be dealing with my claim they made contacted, I returned their misse... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Waited 4 months to be passed across to a company for the repairs to go ahead.. Within minutes of being advised that Sopp&Sopp would be dealing with my claim they made contacted, I returned their misse... もっと見る
企業が回答しました
Daniel was extremely helpful, professional, and courteous throughout the entire process. He took the time to explain everything clearly and made sure I understood each step. I really appreciated his p... もっと見る
企業が回答しました
This kind of situation can be quite stressful but when it's just organised as this it does take the stress away. The Call handler today was absolutely excellent. Explain things in a really kind and pl... もっと見る
企業が回答しました
Spoke with Joel he explained every step of what was going on in plain English. Felt listened to and understood and secure knowing that my situation was being resolved quickly.
企業が回答しました
sopp+sopp works with large vehicle fleets, supporting drivers that have been in a collision or accident on the road. The business also arranges repairs and replacement vehicles for third parties whose vehicle has been damaged by a fleet driver.
Cygnet Road, PE7 8FD, Peterborough, 英国
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 85%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
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Joel was very clear and consise with his answers and was very helpful and made me feel at ease. He was very professional.

sopp+sopp からの回答
The person I was talking to
Joel
Nice person
Professional
Very easy to talk to
He should go far

sopp+sopp からの回答
The agent (Joel) was very professional and helpful in assisting me with mt claim.

sopp+sopp からの回答
Been in an accident (not my fault) 3 weeks ago and I have been on the telephone (On hold) for 20mins waiting for a date to book my car in -The repair company said they have sent Sopp and Sopp the quote and this company are saying they’ve not received it FFS! Now I am going to employ a solicitor to get things moving and this Company will have to speak to them! Their Advertising says ‘Keeping your Fleet moving’ they don’t keep the little person moving that doesn’t have a Fleet of Vehicles!

sopp+sopp からの回答
Incredibly helpful call. Quickly and easily ran through the details and explained next steps. Very friendly customer service.

sopp+sopp からの回答
Joel was very kind, accurate and made me feel the process is fully under control and very well managed. 5 out 5 stars.

sopp+sopp からの回答
Daniel was very reassuring and had everything sorted efficiently

sopp+sopp からの回答
Exceptional service from start to finish.
Meida was incredibly friendly over the phone, warm, easy to talk to, and instantly reassuring. The interaction felt effortless, and she made everything clear and straightforward. A genuinely positive experience.
Debbie

sopp+sopp からの回答
Talking with Daniel was a good experience from by side,explains well about all the things about incident, and grab the information things which damages every part of car

sopp+sopp からの回答
Dan was friendly and helpful and went through the paperwork efficiently

sopp+sopp からの回答
We received a call at 11am after the accident only happened at 8pm the previous night. Bob explained the process in a clear and friendly way. Great customer service and was patient while I needed to quieten the children and needed further explanation. Thank you for your help Bob!

sopp+sopp からの回答
I had a really positive experience with the representative who contacted me regarding my car accident claim. They were polite, professional, and took the time to explain everything clearly. I felt listened to and supported throughout the call, which made a stressful situation much easier to handle. Thank you for your help and understanding!

sopp+sopp からの回答
Alex is very professional and patient when I went off the subject on about birds of prey in the sky very knowledgeable and happy individual covered all topics about the vehicle and went through step by step

sopp+sopp からの回答
The call was not robotic and from a pre set script - we were able to talk about life and football which made the call more personal and relaxed. The caller Joel was professional, efficient and explained everything.

sopp+sopp からの回答
Employee named Bob answered, was so helpful, enthusiastic, and descriptful. Made sure I knew every detail and was more than happy to answer any questions I had. Very pleasent experience, 10/10.

sopp+sopp からの回答
The advisor Joel was extremely helpful and understanding of my situation and the process was straight forward and easy

sopp+sopp からの回答

sopp+sopp からの回答
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