Poor communication I contacted Sparkle Sparkle because I was looking for a deep clean for my 80-year-old father, who is partially sighted. He doesn't use computers, so I explained that he... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Booked a deep clean at quite short notice, and for a challenging and quite big job. Kitchen, 2 bathrooms & 2 / 3 other rooms. Gave all info online and booked easily. Got confirmation through by text &... もっと見る
The team did a fantastic job of the deep clean, making our house sparkle heading into the Christmas period! The team on the day were really friendly (and understanding of the areas we hadn't got quite... もっと見る
Sparkle Sparkle are not cheap but I was very impressed with their service. I requested the post building work package, after having a new kitchen fitted. Three cleaners worked solidly for over 2 hou... もっと見る
企業情報
さまざまな外部ソースから提供された情報
Sparkle Sparkle was founded in 2014 as a professional home cleaning company. We clean homes on a regular basis contract or do one off cleans for end of tenancy cleaning or spring cleans. We also offer carpet cleaning and can clean other items on one of...
連絡先
Carstairs Street 120, G40 4JD, Glasgow, 英国
- www.sparklesparkle.co.uk
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very quick and efficient
Very quick and efficient, did everything they said they would 🙂 very happy with the clean.
The cleaning was of a good standard in…
The cleaning was of a good standard in our new home after we had some work done. It definitely felt a lot more fresh and got our first days in our new home off to a good start. I noticed a some minor areas in the kitchen and bathroom a couple of days after the job was done that could have done with a little more attention (back of th hob and parts of the shower door), but overall a good job. Communication, customer service and cleaning staff very professional.
Friendly and accommodating staff
Friendly and accommodating staff. Quick and thorough service.
Sparkle Sparkle - arranged with no fuss, did a great job
Sparkle Sparkle arranged a deep clean for us with just 2 days notice. The planning was straightforward and we are very happy with the clean. I would use this company again.
Fast and thorough
I'm not well and I tried to tidy but my flat wasn't ready to be deep cleaned,the girls did their best to make my place clean and homely again when it was dirty, untidy and I couldn't cope. Flat feels relaxing again. Will book for future cleans
Great Job!
Did a great job on my flat. Staff were polite and helpful too. Would recommend highly
Really happy with the clean
Really happy with the clean we had. We had used this company a few year back when we moved into a property that was left a bit dirty. They did a great job then and have done another grey job today. Very accommodating as we have building works going on as well. The clean is spotless and the ladies tuned up on time and communicated well after booking. Will be using again.
Deep clean
Booked a deep clean at quite short notice, and for a challenging and quite big job. Kitchen, 2 bathrooms & 2 / 3 other rooms. Gave all info online and booked easily. Got confirmation through by text & email within hours. Ashley & the other ladies did a fabulous job! Carpets and upholstery cleaned. Both bathrooms immaculate, and the kitchen looked like a different room. Cleaned from top to bottom. Would highly recommend. Will def be booking again for a regular clean.
Very Happy Customer Cleaners Ashley and Jacqueline arrived…
Cleaners Ashley and Jacqueline arrived promptly as agreed at 10am. Very friendly and informative about the service. I was more than happy with the thoroughly excellent job that they carried out on all my rooms particularly the bathroom. I would highly recommend Sparkle Sparkle to anyone who requires any type of cleaning to their home. Very reasonable payment rates for the work carried out. I have been in touch with them again in order to arrange a regular cleaning service to help me maintain the great job they
did with my deep clean.
End of tenancy clean
Quick response and an excellent end of tenancy clean. Definitely worth trying out sparkle sparkle.
Listen to other reviews & Avoid
One of the cheaper options, but for a reason.
People are friendly, cleaning not great. Edited to remove oven bit.
The check idea is a bit of a scam. They finish by mopping, which I don't want to ruin my going in the room. Just before they left they asked me to check, even in the door ways of multiple rooms I pointed out missed areas.
As other reviews state, just avoid. I'd request a partial refund matching whatever the landlord charges me for an incomplete clean, but it seems (from other review) they won't even do that. Will be trying my luck anyway.
Don't waste your time and pay a bit more for a quality service.

Sparkle Sparkle からの回答
Loved my clean
The cleaners were very hardworking and respectful. They left the place looking great, such a big differance from before they arrived to them leaving.
Very satisfied with the service
Very satisfied with the service, thank you so much!
Excellent service
Excellent service. The girls did a really great job and were polite, friendly and efficient. No hesitation in recommending Sparkle Sparkle.
Definitely don't hire they cut corners
Had this company out for a deep clean £319 that's alot of money for a 2 hour service on arrival me & my wife went out thinking everything will be fine , to our horror all doors all PVC wasn't cleaned , behind my microwave wasn't even done my TV stand,mirrors some missed rest streak Mark's ,complained they came out again explained what wasn't done this time we stayed in the house with them still issue's like no radiator's have been done-looking at there previews pay attention to the date's when the picture's where taken,I honestly believe the company has been bought over new management as the girl's in the picture' was not the girl's that came out,I definitely wouldn't recommend this company to anyone let alone family and friend's,stay we'll clear as I'd have cleaned the house better myself feel bad though I wouldn't like anyone to go threw what me and my wife has ,we are still having to clean bit's they cut corners and that's a fact I shouldn't have to still wipe down parts of the house as said my recommendations are don't use this company

Sparkle Sparkle からの回答
Do not use this company …
I had this cleaning company come back, deep clean I payed for ,was a corner cutting mess , 2 hours 10 min they spent, what they say on the website and do are miles apart, no doors washed mirrors all streaked, no pulling out furniture or wiped down , no grout free tiles , please don't waste your money, the customer service help ,is the same number as the cleaning lady , I have photos and the doorbell camera picked up some of the cleaning as they left my front door open , the carpets were done so I could only look quickly too see if I was happy, which they apparently made my mind up for me as they had everything packed away , waiting outside ready too leave , if you use them don't leave them alone they corner cut ,you need to call them back then deal with the attitude of huff puff , I asked her to do the doors ,WHAT ALL OF THEM, was the reply , I just wanted them out the attitude wasn't nice , one moned of not having her lunch yet as though it was my fault, the other blamed the other for not washing the window, the older lady asked my husband how am I meant too get into the door to clean it , erm very easily he said as he removed a coat stand out her way , yes my husband wrote a review too as he payed half of the £330 award winning customer service, I think someone took over this company since the goid looking pic on website, do your research first before booking this same number for the whole Scotland company cleaner whom has time to be at both cleans

Sparkle Sparkle からの回答
Kelly was so nice
Kelly was so nice, worked hard in roasting weather and did an amazing job with my mums home.
Avoid
Paid for deep clean, lots of areas missed- even when specifically asked for them to be addressed. Asked for partial refund and was refused- instead offering that they could come back and finish job. By that time I’d already done it myself. Huge waste of money

Sparkle Sparkle からの回答
Deep clean
Got a deep clean done on my home, once again the ladies done a fantastic job!
Paid for deep clean, but got superficial clean!
Response was quick and cleaners turned up when agreed. However, the cleaning of the flat could by no means be described as a deep clean, which is what we paid for.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







