Stones Young Sales & Lettings レビュー 

Not forthcoming with information about service charges to the point that we had a sale fall through. They've since re-listed the property and still no mention of the almost 2k a year service charges. Not willing to evem contemplate any liability, unprofessional and untrustworthy

There's quite a lot of 1 star reviews so unfortunately here is another one.
Terrible service - we received an email from Stones Young about meeting them but they never showed up.

Terrible service, no idea of the term quickly. No benefits to seller or purchaser . Sellers find someone else, buyers don't waste your time as they are too busy to view. Price offered is half the price actually required

Moving house can be a very stressful process especially after living in the same house for 30 years but Mark, Jo and Sarah from Stones Young made the whole thing from start to finish seamless and stress free, including valuation, advice on the property market and current property prices. They conducted all viewings and communicated at every step of the way. The whole team are friendly and helpful at all times. I cannot recommend them strongly enough. Thank you from Carol from Ramsgreve.

Completed the sale of my freehold by to let apartment today. Immediately my property was featured on their web site (Friday afternoon) the following Monday the buyer was shown round the property and an offer was immediately made which was acceptable. This company have an excellent knowledge of the local market and from start to finish there was great communications. I have no hesitation in recommending Stones Young.

We were guided through the sale from beginning to end with their 100% support. and experience. This enabled us to sit back and allow the Stones Young whole management Team to finalise all matters in the best possible way. The team always responded immediately to any queues we had. Therefore we have no hesitation in recommending the highly professional services of Stones Young Estate Agents.

Jack and his team based at Brownhill, Blackburn deliver a 1st class professional and friendly service giving sound advice.
Keep up the good work. Shout out to Andrew for his help and support with my purchase
Thank you

We can highly recommend Stones Young at Brownhill. It was very refreshing to work with people who were attentive, courteous and professional. When they say they will get back to you, they do and that doesn’t happen often these days! Many thanks Stones Young - keep up the excellent work. Sally & Karl Francis

Jack and his team based at Brownhill, Blackburn deliver a 1st class professional and friendly service giving sound advice and great value for money service.

5 star from us. Recommend highly if buying or selling and they now offer a landlord service too, don’t look anywhere else if you live in East Lancashire, Thankyou from Stephen, Noel & family

Bought a house through the Clitheroe branch, with Karen leading the way for us. The whole team were amazing at liaising with solicitors, vendors and ourselves to enable a smooth move for us. Would definitely recommend Stones Young.

The Blackburn Branch of Stones Young were absolutely AMAZING!! They went above the call of duty - professional, nothing was too much trouble, they took all the stress of moving - i had to sell my house and then move to my Mum’s and then sell my Mum’s so moved twice - we used Stones Young for both sales and they were Fantastic ! We can’t praise them enough Sending you a big big thank you Ann & Susan

We used Stones Young and Co for the sale of my mother in laws house. From Valuation to Completion Stones Young was excellent. The service received was very professional and the communication and advice throughout the entire sales process was exceptional. A special thank you to Jack.

Excellent experience buying a house through them - viewings were easy to organise and I was kept updated throughout the buying process. Would happily recommend.

AVOID STONES YOUNG LIKE THE PLAGUE. I HAVE HAD A VERY BAD EXPERIENCE WITH THESE AGENTS. THEY WERE MANAGING MY PROPERTY AND I HAD PROVIDED THEM WITH THE KEYS AND THEY TOOK PHOTOGRAPHS WHIST WE WERE PAINTING AND NOT AT THE PROPERTY AND THEY DID'NT EVEN ASK US HOW MUCH DEPOSIT WE WANTED HOLDING. I HAD TO COMPLAIN ABOUT JACK STONES WHO IS A NASTY PEICE OF WORK, AS HE ALWAYS SPOKE TO ME VERY RUDELY AND WAS ALWAYS VERY SARCASTIC. NICK LYDDON IS A VERY BIG LIAR. STONES YOUNG WOULD ALWAYS BE BIASED AND THEY TRIED TO HELP THE TENANT GET BACK HER DEPOSIT, WHEN THEY VERY WELL NEW SHE WAS IN THE WRONG. NICK LYDDON TOLD THE TENANT THAT THE PROPERTY IS IN GOOD CONDITION WHEN IT WASN'T. WHEN I CONFRONTED NICK LYDDON ABOUT IT, HE STARTED STUTTERING AND MAKING EXCUSES, I ALSO ASKED HIM IF HE HAD RECEIVED COMMENTS FROM THE TENANT BECAUSE I HAD RANG MY DEPOSITS AND THEY ADVISED THAT THE TENTANT WILL MAKE COMMENTS AND THE AGENTS WILL BE ABLE TO VIEW THESE COMMENTS AS WELL AS THE PHOTOS AND AGAIN AFTER CONFRONTING HIM HE LIED AND STATED HE HADN'T RECEIVED ANY COMMENTS, BUT WHEN HE SENT THE ADJUDICATORS DECESION ABOUT THE RESULTS IT WAS CLEARLY STATED, TENANT HAD MADE COMMENTS. HE PRETENDED TO LOOK AND STATED THESE HAVE JUST BEEN RECEIVED BECAUSE DISPUTE CASE HAS BEEN CLOSED. I COULD SEE HE WAS LYING THROUGH HIS TEETH. NICK LYDDON ALSO STATED THAT COOKER HOOD WAS ALREADY HANGING BEFORE TENANT MOVED IN WHEN THE ADJUDICATOR FROM MY DEPOSITS DISAGREED AND COULD SEE THROUGH THE PHOTOS THAT WAS INCORRECT AND IN THE END WE WON AND GOT THE DEPOSITS BACK AS WE GOT INVOLVED. I COULD SEE THROUGH THESE CHEATING AGENTS AND WHAT THEY WERE TRYING TO DO AND I WASN'T GOING TO LET THEM GET AWAY WITH IT. DESPITE ME WANTING TO VISIT MY PROPERTY FOR INSPECTION THEY WOULD NEVER TELL ME AND WOULD INSTEAD GO ALONE. EVEN THOUGH WE WERE PAYING TO MANAGE THE PROPERTY THEY WOULD ALWAYS BE BIASED TOWARDS THE TENANT. THE TENANT KATHRYN COUNSELL MADE OUR LIVES HELL. SHE DAMAGED MY PROPERTY, PICKED MY LOCK AND USED MY THINGS IN THE LOFT WITHOUT MY PERMISSION AND SHE NEVER PAYED HER BILLS AND WE USE TO GET COURT AND DEBT COLLECTORS CORRESPONDENCE. STONES YOUNG HELP THE TENANT BECAUSE THEY JUST WANT HER MONEY. TENANT ADVISED ME THAT SHE WAS GETTING ANOTHER PROPERTY THROUGH THE SAME AGENTS BECAUSE SHE KNOWS SHE CAN GET AWAY WITH MURDER THROUGH THE HELP OF THESE AGENTS, SO SHE WILL CONTINUE DAMAGING OTHER LANDLORDS PROPERTY. WE WERE SO STRESSED OUT WE DECIDED TO SELL IN THE END. THE TENANT KATHRYN COUNSELL AND HER DAUGHTER WERE HAVING RAVING PARTIES AND GETTING DRUNK AND POLICE WERE CALLED ON SEVERAL OCCASIONS. THE TENANT WAS DISGUSTING AND FILTHY AND LEFT CONDOMS OUTSIDE OUR PROPERTY, IN THE ALLEY AND BEER BOTTLES AT THE FRONT. SHE BROKE OUR TOILET AND DUMPED ALL HER RUBBISH IN THE OUTSIDE TOILET. SHE LEFT THE PROPERTY FILTHY WITH FAECES IN THE TOILET EVEN THOUGH WE NEVER RAISED THE RENT FOR EIGHT YEARS. THESE KIND OF PEOPLE WILL NEVER PURCHASE A HOUSE BECAUSE THEY GET HELP OFF AGENTS LIKE STONES YOUNG. WHEN WE DID MENTION RAISING THE RENT, IT WAS BECAUSE SHE PURPOSELY STARTED DAMAGING OUR PROPERTY BY FLOODING THE BATHROOM AND CRACKING OUR CEILING DUE TO A MAJOR LEAK. AS A RESULT, THE AGENTS SAID TO US THE TENANT WILL MAKE A LONG LIST OF JOBS THAT NEEDS ATTENTION IF WE WANTED TO RAISE THE RENT. WE HAD HAD ENOUGH AND TOLD THEM WE WANTED TO SELL THE PROPERTY. THE AGENT TOLD US THAT WE WILL GET INTO TROUBLE AND STATED THAT YOU ARE DOING THIS OUT OF REVENGE. WHENEVER THERE WERE FAULTS IN THE PROPERTY, THEY WANTED TO CALL THEIR OWN CONTRACTOR AND HE USED TO GO INTO THE PROPERTY WITHOUT MY PERMISSION. I DECIDED TO GET MY OWN CONTRACTOR AND HE STATED HOW CAN THE TENANT NOT KNOW HOW THE LEAK WAS CAUSED WHEN IT'S OBVIOUS. I URGE EVERYONE TO BEWARE AND DO NOT USE STONES YOUNG OR YOU WILL REGRET IT. . I WOULD NEVER RECOMMEND THESE AGENTSAa TO ANYBODY TO MANAGE A PROPERTY. UNLESS YOU WANT YOUR PROPERTY TO GET DAMAGED. THEY WILL DO EVERYTHING IN THEIR POWER TO LET THE TENANT KEEP THE DEPOSIT AFTER RUINING THE HOUSE AND LEAVING IT IN A STATE OF DISREPAIR.

A very disappointing company they let themselves down in lack of communication the customer is not right and huge delays in coming back to you with complaints and failures all round very hard work you may just do the job yourself and directors of the company don’t give a toss. Save yourself time and energy use someone else please.

Can’t recommend enough, Jack is a true star, went much further than the extra mile! Always contactable, even over the Easter holiday, nothing was too much trouble. If you’re buying or selling don’t go anywhere else!

Nobody should ever have to ring this ridiculous unprofessional company up again,
They allow you to view a property but don’t know much about it, they don’t allow you to view it in peace they want to listen in on you, also when you put an offer in they don’t get back to you for weeks, when you chase it up they then tell you the owner accepted they friends offer even though you were the first to put the offer down, so basically they discriminate people and then state they accept cash and no mortgage which is ridiculous, the company is a big joke and be careful of this company your just about to watch your dreams die and at the same time have your time wasted meeting them , who know nothing about houses , the idiot who took us down to view the property didn’t know what a humidifier was and there was 3 in one house with severe dampness , the company is run by clowns so if you want to go to a circus call stone and young and below yasmeens comment she is 100% right, I believe the company is racist and doesn’t want Asians living in the nicer areas as friends of mine who are Asians had told me !!! Please have this company shut down and staff sacked !!!!

Just a waste of time... Booked a viewing with them and then get a call two days later to say it's gone. But get told that's the only day when everyone is going to be view the property so how does this property get sold... It's just ridiculous... I thought you weren't allowed to put an offer through until you viewed a property.. so I won't trust him anymore.