I booked my car for its MOT using the on line book in only to be met by an overzealous receptionist telling me it didn’t work. Later received a call to say the car was just having a complimentary wash... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Having recently purchased a BMW M240i xdrive from this dealer I can't fault the service I received from the sales team and in particular Kadie , from initial enquiry to such a pleasent and non pushy t... もっと見る
企業が回答しました
Highly recommend Lewis Drury @BMW Stratstone Chesterfield. Fantastic service from initial email contact to driving away my new car today. Also Simon on the finance side - patient & re-assuring. Wel... もっと見る
企業が回答しました
We traveled over an hour to buy a BMW 2i8 that we had come across online. It was definitely worth the trip! Kadie was a brilliant salesperson and made sure we were well looked after during our who... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
BMW Chesterfield Eastside Park, Eastside Road, S41 9BH, Chesterfield, 英国
- 01246 208681
3.5
まあまあ
301件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service
Excellent service. Zoe and the rest of her service team went the extra mile to avoid me having to make an additional visit.
2022年5月21日
Stratstone - BMW Chesterfield からの回答
Hi Jonathan,
Thank you so much for taking the time to review your experience with us.
We are absolutely thrilled that you have rated us so highly!
Kindest regards.
Customer Services
I received a very good service thankyou…
I received a very good service thankyou to the strastone service staff
2022年5月19日
Stratstone - BMW Chesterfield からの回答
Hi Ryan,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Customer Services
Efficient and friendly service
I needed new brake pads on my mini. The lady was extremely helpful and friendly, as always. I was offered a courtesy car for the day. Subsequently, there was very little inconvenience to my day. Thank you.
2022年5月19日
Stratstone - BMW Chesterfield からの回答
Hello Suzanne,
Thank you so much for your great review!
Your review is very important to us, as our goal is to deliver an outstanding customer experience.
Best wishes,
Customer Services
Always 5 star treatment at Chesterfield…
Always 5 star treatment at Chesterfield Stratstone
2022年5月15日
Stratstone - BMW Chesterfield からの回答
Hi,
Thank you for taking the time to review us.
You have really made our day!
Customer Services
Stratstone - BMW Chesterfield からの回答
Hi Susan,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
Took my Mini Clubman in for a service…
Took my Mini Clubman in for a service From booking car in to collecting the service administrator was brilliant . Restored my faith in Main dealer experience
Well Done
2022年5月11日
Stratstone - BMW Chesterfield からの回答
Hi Patrick,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Services
Great service as always
Great service provided by the Stratstone BMW Chesterfield service team. They always go out of their way to help, and nothing is too much trouble.
2022年5月10日
Stratstone - BMW Chesterfield からの回答
Hello Dawn,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Customer Services
Great communication and service
2022年5月6日
Stratstone - BMW Chesterfield からの回答
Hi John,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
Helpful, friendly dealership
Used Stratstone for a number of years now with the last four of our cars. Friendly, helpful staff. Would recommend this dealership.
2022年5月6日
Stratstone - BMW Chesterfield からの回答
Hi Andy,
Thank you for taking the time to leave us this positive review!
It’s lovely to see you had a great experience with us!
Customer Services
Absolutely amazing service
Absolutely amazing service, I took my car in still under warranty, all work repaired and even extra work I didn't know I had a fault with, and all valeted and cleaned ready for pick up, ! Fantastic
2022年5月1日
Stratstone - BMW Chesterfield からの回答
Hi Collette,
Thank you so much for reviewing your recent experience with BMW in Chesterfield.
It’s great to hear you’ve had a positive experience.
Take care,
Customer Services
Stratstone - BMW Chesterfield からの回答
Hi Michael,
Thank you for choosing the BMW branch in Chesterfield.
All the best!
Customer Services
Stratstone - BMW Chesterfield からの回答
Hi Mark,
Thank you for such a positive review.
Have a wonderful day!
Customer Services
Always a wonderful experience from the…
Always a wonderful experience from the moment you walk through the door. Staff are always very cheerful and professional
2022年4月28日
Stratstone - BMW Chesterfield からの回答
Hi Brian,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Customer Services
Stratstone - BMW Chesterfield からの回答
Hi,
Thank you for your positive review.
Have a great day!
Customer Services
Really happy with the car
Really happy with the car, Jamie and the team were very professional.
2022年4月24日
Stratstone - BMW Chesterfield からの回答
Hi Mr Bhavra,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Customer Services
Excellent service from start to finish
Excellent service from start to finish, a slight delayon the new vehicle arriving but received regular updates along the way.
2022年4月23日
Stratstone - BMW Chesterfield からの回答
Hi Gavin,
We love receiving positive reviews; please feel free to stop by again if you need help.
Customer Services
Great communication from start to finish
2022年4月16日
Stratstone - BMW Chesterfield からの回答
Hi Gary,
Thank you for your positive review.
Have a great day!
Customer Services
super service from louise totally nice…
super service from louise totally nice to deal with , will come again
2022年4月15日
Stratstone - BMW Chesterfield からの回答
Hi Andy,
Thanks for the fabulous review!
Kindest regards,
Customer Services
Stratstone - BMW Chesterfield からの回答
Hi Daniel,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
Good job
Work completed all correct before estimated time have used this dealership for 8 years and 3 cars doubt we will look anywhere else anyone can sell a new car this dealership look after them after the sale as well
2022年4月12日
Stratstone - BMW Chesterfield からの回答
Hi Paul,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day.
Customer Services
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