I booked my car for its MOT using the on line book in only to be met by an overzealous receptionist telling me it didn’t work. Later received a call to say the car was just having a complimentary wash... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I booked my car for its MOT using the on line book in only to be met by an overzealous receptionist telling me it didn’t work. Later received a call to say the car was just having a complimentary wash... もっと見る
企業が回答しました
Having recently purchased a BMW M240i xdrive from this dealer I can't fault the service I received from the sales team and in particular Kadie , from initial enquiry to such a pleasent and non pushy t... もっと見る
企業が回答しました
Highly recommend Lewis Drury @BMW Stratstone Chesterfield. Fantastic service from initial email contact to driving away my new car today. Also Simon on the finance side - patient & re-assuring. Wel... もっと見る
企業が回答しました
We traveled over an hour to buy a BMW 2i8 that we had come across online. It was definitely worth the trip! Kadie was a brilliant salesperson and made sure we were well looked after during our who... もっと見る
企業が回答しました
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
当該企業による記述
BMW Chesterfield Eastside Park, Eastside Road, S41 9BH, Chesterfield, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service, quick and easy. Very happy with my new car and how it was prepared when I picked it up.

Stratstone - BMW Chesterfield からの回答
Good customer care, the video they send about the vehicle condition is a real good touch

Stratstone - BMW Chesterfield からの回答
The staff are friendly and are always ready for me when I turn up for my Car Servicing. The Service / Repairs are always carried out while I am waiting. There is plenty of coffee and the car is always valeted when it is returned to me. Thank you again.

Stratstone - BMW Chesterfield からの回答
Always a 5* experience with Martin and Melissa at the Chesterfield showroom!! Love my new car and the whole buying process.

Stratstone - BMW Chesterfield からの回答
Great service! Didn’t have to walk around much to be seen to. Melissa Wain was really helpful even though we didn’t decide to buy in the end but was really nice to have someone patient - highly recommended

Stratstone - BMW Chesterfield からの回答
Popped into store today to begin exploring which car to go for next when my current finance is up, and was really pleased with the experience. Still undecided on which car to proceed with, but the service received reassured me that when I do it will most probably be smooth and stress free! Will be hitting you up again soon Mel, thank you!

Stratstone - BMW Chesterfield からの回答
I can not rate Hannah high enough! She was helpful, polite and really guided me in making the right choice. I appreciate how above & beyond she went.

Stratstone - BMW Chesterfield からの回答
Lovely experience. Hannah was helpful and sorted everything quickly and efficiently. Thank you!

Stratstone - BMW Chesterfield からの回答
Your service personnel have to date been very good. However on my recent visit, I felt the procedure was rushed and I was dealt with in dismissive attitude

Stratstone - BMW Chesterfield からの回答
The overall experience was straight forward and hassle free. I drove up at my alloted time and was seen instantly by the service team. Within 15 minutes I had handed my keys over and was sat in a courtesy car ready to continue my day. I had a phone call to say the car was finished and ready to be picked up. Easy, hassle free and a very friendly team.

Stratstone - BMW Chesterfield からの回答
Dean helped me from start to finish, no pressure, not pushy and very informative

Stratstone - BMW Chesterfield からの回答
We took our car for mot yesterday and received excellent care from Louise who kept us informed throughout, very polite and knowledgeable, a credit to the company, will certainly recommend stratstone at Chesterfield

Stratstone - BMW Chesterfield からの回答
Excellent service from these guys and Louise was first class and well informed in the service department 👍

Stratstone - BMW Chesterfield からの回答
Fantastic service, quickly dealt with my car and handed it over shiny and clean. Full marks.

Stratstone - BMW Chesterfield からの回答

Stratstone - BMW Chesterfield からの回答

Stratstone - BMW Chesterfield からの回答
I did a thorough inspection where my vehicle was parked at Stratone after being serviced, and noticed that there was a small dent on the driver's rear door, which was not there before, and also on checking the passenger seat, this still appears to remain as it was before, where the leather strip has not been fixed using the underlying retaining clip. Photographs of both these issues were sent to Statstone. The leather seat should be an easy fix, however the small dent should also be fairly straight forward to fix in their Body Shop, by pulling the dent out, using the right tools etc. Fingers crossed this can be done without any further charges.
Further update to advise that the vehicle was returned to Stratstone and all the faults were fixed, FOC. Thank you very much.

Stratstone - BMW Chesterfield からの回答

Stratstone - BMW Chesterfield からの回答
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