Stratstone - BMW Chesterfield レビュー 

301
TrustScore 5段階評価の3.5

3.5

BMW Chesterfield Eastside Park, Eastside Road, S41 9BH Chesterfield, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I booked my car for its MOT using the on line book in only to be met by an overzealous receptionist telling me it didn’t work. Later received a call to say the car was just having a complimentary wash... もっと見る

企業が回答しました

5つ星のうち5の評価

Having recently purchased a BMW M240i xdrive from this dealer I can't fault the service I received from the sales team and in particular Kadie , from initial enquiry to such a pleasent and non pushy t... もっと見る

企業が回答しました

5つ星のうち5の評価

Highly recommend Lewis Drury @BMW Stratstone Chesterfield. Fantastic service from initial email contact to driving away my new car today. Also Simon on the finance side - patient & re-assuring. Wel... もっと見る

企業が回答しました

5つ星のうち5の評価

We traveled over an hour to buy a BMW 2i8 that we had come across online. It was definitely worth the trip! Kadie was a brilliant salesperson and made sure we were well looked after during our who... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 車検場
  3. 自動車製造業者
  4. 自動車修理・整備店
  5. オイル交換サービス
  6. 中古車ディーラー

当該企業による記述

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

当該企業による記述

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

連絡先

  • BMW Chesterfield Eastside Park, Eastside Road, S41 9BH, Chesterfield, 英国

  • 01246 208681

3.5

まあまあ

TrustScore 5段階評価の3.5

301件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.5

すべてのレビュー

(301)

過去12か月のレビュー数: 4,382

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

M340d Repair

My car developed a fault at the weekend. BMW assist attended and diagnosed the fault who then arranged for my vehicle to be repaired at Stratstone Chesterfield. Stratstone staff contacted me Monday, confirmed the repair, I delivered the car, picked up a loan car and my car was fixed including a free health check. Overall...a great service.

2022年3月16日
Stratstone - BMW Chesterfield ロゴ

Stratstone - BMW Chesterfield からの回答

Hi Mr Taylor,

Thank you for taking the time to leave us this fantastic review!

We strive to provide excellent customer service at the BMW branch in Chesterfield.

Thanks again!
Customer Services

5つ星のうち5の評価

Excellent service

Excellent service. 1st class

2022年3月16日
Stratstone - BMW Chesterfield ロゴ

Stratstone - BMW Chesterfield からの回答

Hi

Thank you for such a positive review.

Have a wonderful day!
Customer Services

5つ星のうち2の評価

Tyre pressures not set at service

Tyre pressures not set at service, I pulled out of the car park and got a low pressure warning light

2022年3月14日
Stratstone - BMW Chesterfield ロゴ

Stratstone - BMW Chesterfield からの回答

Hi Callum,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com

Thank you,
Customer Services

5つ星のうち5の評価

Thanks Louise once again for your…

Thanks Louise once again for your friendly help and assistance

2022年3月13日
Stratstone - BMW Chesterfield ロゴ

Stratstone - BMW Chesterfield からの回答

Hi Keith,

We love receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Customer Services

5つ星のうち5の評価

New electric Mini Cooper S purchase…

Just purchased my first Electric Mini from Stratstone Chesterfield it’s absolutely amazing .
The service from Hannah from start to finish was exemplary.
I would like to say a huge thank you to Hannah and the whole team for there attention to detail that has made the whole process a very positive one .

2022年3月12日
自発的なレビュー
Stratstone - BMW Chesterfield ロゴ

Stratstone - BMW Chesterfield からの回答

Hi Mark,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your visit!

We hope to be of service to you again!
Customer Services

5つ星のうち5の評価

Great Gadsby

Excellent, outstanding service from Sales - particularly Hannah Gadsby. Unfortunately my beloved 4yrs old Mini was written off following an unfortunate incident with flood water! Hannah rose to the challenge and searched through stock to locate a suitable car - I settled for another Pepper White 1.5 Cooper Sport - a little younger than dear departed. I had reservations re the colour as it didn’t feel like a ‘change’. Checking with the insurance company I realised that the cost of insuring the 2.0 Sport was insignificant. I contacted Hannah, cancelled the Pepper White. She led me outside and waiting on the forecourt was my used red peril - love at first sight and it ticked ALL of my boxes!! Hannah took charge of the transaction and within 48 hours I drove her away. Hannah kept in touch throughout and I felt part of the process. She guided me through transferring funds to retaining my personal plate. Thank you so much Hannah for being there when I needed a guiding hand to connect me with the right car.

2022年3月11日
自発的なレビュー
Stratstone - BMW Chesterfield ロゴ

Stratstone - BMW Chesterfield からの回答

Hi Jennifer,

We are happy to see that your recent visit to BMW in Chesterfield has been a positive one!

The branch is always available for any assistance that you may need.

Thank you for taking the time to leave us your rating!
Customer Services

5つ星のうち5の評価

I got through it on the day

I got through it on the day. After I informed that I had a service pack, plus other details. Within my account.

2022年3月10日
Stratstone - BMW Chesterfield ロゴ

Stratstone - BMW Chesterfield からの回答

Hi John,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Customer Services

5つ星のうち5の評価

Their BMW Workshop Manager is superb

D. Lewis is the man in the workshop has forgotten more about how BMW works than most BMW franchises. If you take your car for the first time just ask for Mr. Lewis to look after your beloved vehicle. He is worth 6 stars.

2022年3月10日
Stratstone - BMW Chesterfield ロゴ

Stratstone - BMW Chesterfield からの回答

Hi Aubrey,

Thank you for taking the time to post this review.

Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at the BMW branch in Chesterfield.

Have a nice day!
Customer Services

5つ星のうち5の評価

Excellent service

2022年3月10日
Stratstone - BMW Chesterfield ロゴ

Stratstone - BMW Chesterfield からの回答

Hi Dawn,

Thank you for your positive review.

We're always happy to help!

Have a great day!
Customer Services

5つ星のうち5の評価

Fast

Fast, friendly and professional service

2022年3月9日
Stratstone - BMW Chesterfield ロゴ

Stratstone - BMW Chesterfield からの回答

Hi Paul,

Thank you for your positive review.

Have a great day!
Customer Services

5つ星のうち5の評価

Great experience

Zoe was great in helping me book a time slot and also in helping to arrange new tyres which we discovered were required during the recall. Zoe was not pushy in anyway which is refreshing and the price for each tyre was better than black circles. Thanks for a good experience

2022年3月8日
Stratstone - BMW Chesterfield ロゴ

Stratstone - BMW Chesterfield からの回答

Hi Michael,

Thank you so much for your great review!

Your review is very important to us, as our goal is to deliver an outstanding customer experience.

Best wishes,
Customer Services

5つ星のうち5の評価

I recently spoke with Hannah regarding…

I recently spoke with Hannah regarding a Mini! She was really helpful and guided me through the whole process. I now have my lovely car all thanks to her, couldn’t be happier with the service I received!

2022年3月8日
自発的なレビュー
Stratstone - BMW Chesterfield ロゴ

Stratstone - BMW Chesterfield からの回答

Hi Olivia,

A huge thanks for taking the time to rate your recent experience with us.

The leadership team love to see such great feedback!

Have a nice day.
Customer Services

5つ星のうち5の評価

A fantastic team

A fantastic team. Looked after me from start to finish.

2022年2月26日
Stratstone - BMW Chesterfield ロゴ

Stratstone - BMW Chesterfield からの回答

Hi Nigel,

Thank you for your positive review.

Have a great day!
Customer Services

5つ星のうち5の評価

GREAT SERVICE & AFFORDABLE

Booked a full service and health check for my mini, service was quick with a follow up email & video link to confirm the health check, good price too and even washed my car for me, very happy with the service, printouts to confirm the service history also - will use again.

2022年2月23日
Stratstone - BMW Chesterfield ロゴ

Stratstone - BMW Chesterfield からの回答

Hello Susan,

Thank you so much for your great review!

Your review is very important to us, as our goal is to deliver an outstanding customer experience.

Best wishes,
Customer Services

5つ星のうち5の評価

Great service

2022年2月23日
Stratstone - BMW Chesterfield ロゴ

Stratstone - BMW Chesterfield からの回答

Hi Derek,

It is wonderful to receive such a positive review!

All the best!
Customer Services

5つ星のうち5の評価

Great experience from start to finish

Great experience from start to finish. Love my new car, thanks Dean.

2022年2月20日
Stratstone - BMW Chesterfield ロゴ

Stratstone - BMW Chesterfield からの回答

Hi Mr McGinley,

Thank you for taking the time to review us.

You have really made our day!
Customer Services

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