great staff, excellent service, quick and efficient with the jobs, then valeted, what else could i ask for highly recommend this dealership, there are 5 closer dealerships to me but i use this one du... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
great staff, excellent service, quick and efficient with the jobs, then valeted, what else could i ask for highly recommend this dealership, there are 5 closer dealerships to me but i use this one du... もっと見る
企業が回答しました
Laura was very friendly and professional. Kept me informed throughout my time in the service centre. She explained the costs to me and went through the health check. Outstanding service from my initia... もっと見る
企業が回答しました
I have worked with Simon Clark @ Nottingham service department now for a few years and think he's great at what he does, works with me, with my schedule and also helps keep my car ahead of programme.... もっと見る
企業が回答しました
I took our Defender in for it's first scheduled service. The work was done whilst I waited and the staff were all excellent, offering me drinks several times. The service was completed sooner than I e... もっと見る
企業が回答しました
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
当該企業による記述
Enterprise Way, Nottingham, NG2 1EN, Nottingham, England, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
A very professional company and good experience, the service department were brilliant rectifying a small fault they developed a day after collection - can't fault Stratstone for sorting it out as fast as possible
A nice pleasant waiting area, good service, work done on time, and a nice clean car afterwards!
Great service from team. From collection of car, service, MOT and return of car.
They booked me in quick
The work they did was excellent and everything was printed out for all the work they had carried out..
They contacted me to see if I was happy with everything.. so yes brilliant service
Have you ever tried to buy a new car from Stratstone Land Rover Nottingham
It’s hard work nobody ever rings you back it’s a wonder they get any business
Well the repair work that was agreed was not carried and I am still waiting for a new date for the work to be undertaken.

Stratstone - Land Rover Nottingham からの回答
great staff, excellent service, quick and efficient with the jobs, then valeted, what else could i ask for
highly recommend this dealership, there are 5 closer dealerships to me but i use this one due to above comments

Stratstone - Land Rover Nottingham からの回答
Looking after its customers and paying attention to details and customer preferences, as far as possible.

Stratstone - Land Rover Nottingham からの回答

Stratstone - Land Rover Nottingham からの回答
I purchased a brand new Range Rover Evoque Plug-In Hybrid from Stratstone Nottingham JLR. This is my 7th brand new car, so I know exactly what to expect from a premium brand — and this experience has been nothing short of a nightmare from the very first day.
First major issue: I specifically ordered the car with a black contrast roof — they delivered it WITHOUT the black roof. I paid for it, I ordered it, and it was missing — and still nothing has been properly resolved.
Second major issue: The seat covers arrived with heavy wrinkles and creases from day one. With under 2,000 miles on the clock, the seats already look like they belong in a 10-year-old vehicle — completely unacceptable for a premium Range Rover.
The most frustrating part? Land Rover UK headquarters AGREED to replace the seats under warranty — but Stratstone Nottingham REFUSES to do the work. They simply won't cooperate, won't book it in, won't take ownership, and won't help. I'm stuck between a manufacturer that wants to fix it and a dealership that just doesn't care.
All I get is endless appointments, delays, excuses, and silence. Nobody takes responsibility, nobody calls back, and nobody at Stratstone Nottingham is listening.
My honest advice: NEVER buy from Stratstone Nottingham JLR. If you want a Land Rover — go to ANY other dealership. Other Stratstone locations are good — but Nottingham is absolutely terrible. Premium price, zero quality control, and the worst aftersales service I have ever experienced. Avoid.

Stratstone - Land Rover Nottingham からの回答
Stratstone Land Rover Nottingham, provides absolutely wholeheartedly 100% proper one to one interaction leading to the feel good factor, ( next level) a must for Land Rover fanatics! ( like us). 😉

Stratstone - Land Rover Nottingham からの回答
Easy to book an appointment. Work carried out without any fuss or delay. Reception staff are always courteous and helpful along with the technicians. Well done to all the team.

Stratstone - Land Rover Nottingham からの回答
They seldom answer the phone and don't return messages, relayed to them via the sales team. I had my car serviced, but the technician had failed to log it in the system. I had to return the car to the service centre for the technician to log it as having ben serviced. Not a word of apology for the inconvenience it caused, nor offer of a seat or drink whilst I waited.

Stratstone - Land Rover Nottingham からの回答
You did not complete all the tasks that I asked you to do and you did not inform me about this when I collected the vehicle, which still has issues which need to be attended to.

Stratstone - Land Rover Nottingham からの回答
Always a good experience, friendly staff and very helpful. I travel out of my way to go to stratstones Nottingham, wouldn't go anywhere else.

Stratstone - Land Rover Nottingham からの回答

Stratstone - Land Rover Nottingham からの回答

Stratstone - Land Rover Nottingham からの回答
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