Stratstone is always so helpful. The staff are polite, professional and extremely friendly. We only wanted the batteries changed in our key fobs, but everything was done straightaway without any fuss.... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Booking and service done within expected time scale. Waited approx 2.5hrs and whilst refreshment was offered and taken no one bothered me to see if I wanted to change cars. Mobile signal poor in buid... もっと見る
企業が回答しました
I was very inprest with booking my first service form my Defender, When my wife dropped of the car and informed them that she would be back to collect later after my son's sports day what was across t... もっと見る
企業が回答しました
I was informed that a security update was required. I made an appointment and arrived, My car was given its update whilst I sat in reception drinking coffee. Nice people and excellent service, mu... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
Woodgate Way, TN11 0FU, Tonbridge, England, 英国
- 01732 913 242
4.3
優良
145件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Karl was very helpful
2024年11月19日
Stratstone - Land Rover Tonbridge からの回答
Hi Luke,
We're glad to hear you had a positive experience with Karl.
Stratstone Customer Services
Stratstone - Land Rover Tonbridge からの回答
Hi Karen
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day,
Stratstone Customer Services
Stratstone - Land Rover Tonbridge からの回答
Hello Nigel,
Thank you so much for the review.
We're thrilled that you had such a positive experience!
We hope that you'll consider us again in the future.
Stratstone Customer Services
Stratstone - Land Rover Tonbridge からの回答
Hello,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Stratstone Customer Services
Very helpful friendly staff
2024年10月31日
Stratstone - Land Rover Tonbridge からの回答
Hi Paul,
We strive to provide excellent customer service and appreciate your kind words.
Stratstone Customer Services
Stratstone - Land Rover Tonbridge からの回答
Hi Matt,
We're so glad to hear you had a positive experience with our support team.
We appreciate your kind words about Marcus and the team.
Stratstone Customer Services
Stratstone - Land Rover Tonbridge からの回答
Hi Ian,
Thank you so much for the five star review.
We appreciate your kind words about Marcus.
Stratstone Customer Services
Marcus, Millie and Pam
Marcus, Millie and Pam are just incredibly helpful and friendly.
I can’t recommend them enough.
2024年10月10日
Stratstone - Land Rover Tonbridge からの回答
Hello,
We're thrilled to hear about your positive experience!
We're so glad you found Marcus, Millie and Pam to be helpful and friendly.
Stratstone Customer Services
Great service
Great service - Pam in Reception is wonderful - always makes us feel welcome and an important customer she makes an excellent cup of coffee while we are waiting and actually remembers how we like it each time we visit. Marcus was also helpful
2024年10月25日
Stratstone - Land Rover Tonbridge からの回答
Hello Gina,
Thank you for your kind words about Pam and Marcus.
We are delighted to hear that you had a positive experience and appreciate you taking the time to share your feedback.
Stratstone Customer Services
Stratstone - Land Rover Tonbridge からの回答
Hi Geoff,
It is wonderful to receive such a positive review!
All the best!
Stratstone Customer Services
Very efficient booking procedure
Very efficient booking procedure, great communication from Marcus and friendly collection and delivery service.
2024年10月17日
Stratstone - Land Rover Tonbridge からの回答
Hi Trevor,
Thank you for your kind words about Marcus.
We appreciate your business and are glad you had a positive experience.
Stratstone Customer Services
Stratstone - Land Rover Tonbridge からの回答
Hi Yasir,
Thank you for getting in touch and sharing your honest feedback.
We’re sorry to hear that your recent experience hasn't met your expectations – please be assured that your feedback has been passed on to the management team.
Stratstone Customer Services
Best company to buy a vehicle!
Best company to buy a vehicle for Range Rovers! I have bought a 2021 Range Rover Autobiography and it was cleaned and kept in a very good condition to show us when we arrived. Compared to others we went 5 hours to this dealership and one company was terrible not even clean. This dealership made sure the car was perfect for us! Our salesman was Wayne and even when we spoke on the phone and went there, he made sure all our wants and needs were fulfilled! Very polite all of the staff! The car was brand new once delivered and was clean and polished and made all of us feel like every penny was worth buying the vehicle. I would 100% recommend this dealership and if I decide to buy another vehicle I would go there again!
Thank you so much for all of your support in buying our dream car!
2024年9月15日
自発的なレビュー
Stratstone - Land Rover Tonbridge からの回答
Hello Jasleen,
We are so happy to hear about your positive experience!
It's wonderful to know that you were so impressed with the condition of the vehicle and the level of service you received from Wayne.
We strive to make every customer feel valued and appreciated, and it sounds like our team did a fantastic job in exceeding your expectations.
We are thrilled that you are enjoying your new Range Rover and we hope you have many happy miles ahead!
Stratstone Customer Services
Impeccable Service
Impeccable service, as you would expect. A lovely, friendly, and highly knowledgeable team guided me through the entire process of choosing the right vehicle for my family's needs and was extremely helpful post-sale, too.
2024年9月27日
自発的なレビュー
Stratstone - Land Rover Tonbridge からの回答
Hi Fiona,
Thank you for your kind review.
We are delighted to hear you had such a positive experience and that you were impressed with the service you received.
We will be sure to pass your kind words along to the team.
Stratstone Customer Services
I thought the whole team did well no…
I thought the whole team did well no waiting around straight to the job a great all round experience
2024年10月4日
Stratstone - Land Rover Tonbridge からの回答
Hi James,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Stratstone Customer Services
Excellent service
Service recall, completed in an hour whilst I enjoyed good coffee. Faultless
2024年10月1日
Stratstone - Land Rover Tonbridge からの回答
Hi Ludmila,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Stratstone Customer Services
Very helpful and informative…
Very helpful and informative throughout, didn't have to chase for information.
2024年9月30日
Stratstone - Land Rover Tonbridge からの回答
Hi Dave,
We love receiving positive reviews; please feel free to stop by again if you need help.
Take care,
Stratstone Customer Services
Stratstone - Land Rover Tonbridge からの回答
Hi Oliver,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Customer Services
Another excellent experience here
Another excellent experience here, as it has been every time I've used them to look after my Jag XF over the past 4 years. The MoT was handled with the minimum of fuss whilst I was able to work in their business office suite for a few productive hours. Nothing is ever too much trouble for the staff. I'll be back soon for the 42 k mile service. Thank you all.
2024年9月25日
Stratstone - Land Rover Tonbridge からの回答
Hello Steve,
Thank you for your kind words and for choosing our service for the past four years.
We are delighted to hear that you continue to have positive experiences with us.
We appreciate your loyalty and look forward to seeing you again for your next service.
Stratstone Customer Services
Service and MOT
Went as planned although paperwork was not returned with the vehicle and so was forwarded later.
2024年9月20日
Stratstone - Land Rover Tonbridge からの回答
Hi Martin,
We appreciate you taking the time to share your experience.
We understand the importance of timely paperwork and apologise for any inconvenience this may have caused.
We're committed to providing a smooth and efficient experience for all our customers.
Stratstone Customer Services
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。