Stratstone - Land Rover Tottenham Service Centre レビュー 

185
TrustScore 5段階評価の4.5

4.4

Leeside Road, Leeside Road, N17 0QJ London, England, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Levein and Sarah put the customer first and sticking with Stratsone JLR has been a no brainer for me. They've also taken on some staff from the recently closed Rockar garage which means I'm dealing wi... もっと見る

企業が回答しました

5つ星のうち1の評価

Terrible, you get better service buying a can of coke than from Stratstone London. There are no admin staff to pick up the phone so booking in your car takes around 2 weeks if you call 20 times a day.... もっと見る

企業が回答しました

5つ星のうち5の評価

On a trip over from Germany, where I live, my Velar suddenly decided to show a red engine problem light 🤯. Managed to crawl the car to Statstones Tottenham workshop where Keeley and her team did thei... もっと見る

企業が回答しました

5つ星のうち5の評価

Manufacturer recall for airbag. Booking with Land Rover Tottenham was simple, communication excellent and car promptly picked up and returned on the same day with complimentary wash. Very pleased and... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 車検場
  3. 自動車製造業者
  4. 自動車修理・整備店
  5. オイル交換サービス
  6. 中古車ディーラー

当該企業による記述

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

当該企業による記述

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

連絡先

  • Leeside Road, Leeside Road, N17 0QJ, London, England, 英国

  • 020 8808 6191

4.4

優良

TrustScore 5段階評価の4.5

185件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(185)

過去12か月のレビュー数: 4,420

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

5 star service from Levein and Gary

5 star service from Levein and Gary. Remarkable service to be fair since I bought the car from Kyle and still years later the service is no stress no hassle and I’d recommend Range Rover to all.
Thank you. 🙂

2025年11月19日
自発的なレビュー
Stratstone - Land Rover Tottenham Service Centre ロゴ

Stratstone - Land Rover Tottenham Service Centre からの回答

Hello Fred,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services

5つ星のうち5の評価

Outstanding Service and Customer Care at JLR Stratstone Tottenham

This was my second time taking my car to JLR Stratstone Tottenham for a service, and once again, the experience was excellent. I originally discovered this gem of a service centre by chance, having first bought my car from Rockar. While Rockar made a great show of their client focus during and after the sale, the after-sales service at JLR Stratstone Tottenham is, in my experience, far superior. Their team truly sets the standard for customer care.

A special shout-out to Keeley Hobart, who looked after me today. When I dropped off my car, she clearly explained what would be done, the timelines, and was eager to answer any questions. Her excellent communication and helpful attitude made the experience smooth and reassuring. Thank you

2025年11月4日
自発的なレビュー
Stratstone - Land Rover Tottenham Service Centre ロゴ

Stratstone - Land Rover Tottenham Service Centre からの回答

Hello, Edgemi
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services

5つ星のうち4の評価

Great Experience from Start to Finish

This was my first time servicing my Jaguar with Stratstone Tottenham, and everything went smoothly from start to finish, no issues at all. However, I was a little disappointed that my car wasn't cleaned inside or outside. It could be that it wasn't really dirty to start with, but it wouldn't have been nice. Big thanks to Gary and Omar for the collection and delivery, both were friendly, professional and they deserve a 5 star rating. I would recommend this service, but just remind them to bring your car back cleaned.

2025年10月15日
自発的なレビュー
Stratstone - Land Rover Tottenham Service Centre ロゴ

Stratstone - Land Rover Tottenham Service Centre からの回答

Hi,

We're happy that your first service with us went smoothly.

We appreciate your highlighting the professionalism of the collection and delivery team.

We've noted your feedback regarding the car cleaning and will consider it for future service enhancements.

Thank you for recommending our service.
Stratstone Customer Services

5つ星のうち5の評価

Feel Good

I recently visited the service center for a car security enhancement, and I had a really pleasant experience. The service executive (a lady whose name I unfortunately didn’t catch) explained the work clearly, including the tasks involved and the time required. Since there was about an hour’s waiting time, she kindly suggested I take a walk along the nearby river. It turned out to be a beautiful and refreshing morning walk, which made the wait enjoyable.

To my surprise, the team also gave my car a wash, which was a thoughtful touch. A couple of my additional inquiries were answered to my full satisfaction, showing their commitment to customer service. Finally, my car was handed back to me with a warm smile, which made the experience feel even more personal and welcoming.

Overall, the service center went above and beyond, turning what could have been a routine appointment into a genuinely pleasant experience. Highly recommended!

2025年8月30日
自発的なレビュー
Stratstone - Land Rover Tottenham Service Centre ロゴ

Stratstone - Land Rover Tottenham Service Centre からの回答

Hello,

We're happy to hear that you had a pleasant experience during your car security enhancement visit.

We appreciate your positive feedback regarding the clear explanation of work, the thoughtful suggestion for a walk, the car wash, and the helpful answers to your inquiries.

We are glad you enjoyed your experience and thank you for recommending us!
Stratstone Customer Services

5つ星のうち5の評価

Professional, efficient and courteous.

Professional, efficient and courteous staff.
Oz was fantastic... went above and beyond to ensure I had all the information and documentation I might need. He also took time to discuss my requirements and to forward plan. The receptionist and mechanic were also very helpful and respectful. Had previously visited an authorised dealer in Essex and was not impressed... it was a great decision to go to Stratstone Tottenham instead. The entire staff team here should be commended for their customer service, kindness and knowledge.

2025年8月15日
自発的なレビュー
Stratstone - Land Rover Tottenham Service Centre ロゴ

Stratstone - Land Rover Tottenham Service Centre からの回答

Hello Rebecca,

We appreciate you sharing your experience.

We're happy to hear that Oz provided professional, efficient, and courteous service.

It's great to know that you received all the information and support you needed and that our staff was helpful and respectful.

We value your feedback.
Stratstone Customer Services

5つ星のうち5の評価

Good service

Always a smooth experience. Good communications from Tottenham and Garry is the friendly, efficient face I see when collecting and returning the car.

2025年7月18日
自発的なレビュー
Stratstone - Land Rover Tottenham Service Centre ロゴ

Stratstone - Land Rover Tottenham Service Centre からの回答

Hi Deborah,

It's great to know that Garry's communication was helpful and that you found the service efficient and friendly.

Thanks for your feedback.
Stratstone Customer Services

5つ星のうち5の評価

Upon my arrival Sarah and Oz.

Upon my arrival, I was instantly acknowledged and aided by two individual they were Sarah Dicrosta-Hunter and Ozten Huseyin. (Cant thank you enough Sarah)Outstanding customer service of [
Stratstone - Land Rover Tottenham Service Centre]. Excellent service; very polite; I'm happy with the work done on my LandRover Discovery sport and highly recommend it to others. Thank you very much, [Stratstone - Land Rover Tottenham Service Centre].

2025年6月18日
自発的なレビュー
Stratstone - Land Rover Tottenham Service Centre ロゴ

Stratstone - Land Rover Tottenham Service Centre からの回答

Hello Mrs Satnam,

We appreciate you taking the time to share your positive experience.

We are happy to hear that you were acknowledged and aided upon arrival and that you were happy with the service on your Land Rover Discovery sport.

We appreciate your recommendation.
Stratstone Customer Services

5つ星のうち5の評価

Excellent service

Excellent service , professional , courteous and on time . Thank you to all the team - Omer , Aziz , Shantelee, Sarah for your efforts .

2025年6月13日
自発的なレビュー
Stratstone - Land Rover Tottenham Service Centre ロゴ

Stratstone - Land Rover Tottenham Service Centre からの回答

Hi,

We're happy to hear you received excellent, professional, and courteous service that was on time from the whole team.

Stratstone Customer Services

5つ星のうち5の評価

Amazing service!

Amazing service, great customer service, friendly, professional staff. Thanks

2025年5月30日
Stratstone - Land Rover Tottenham Service Centre ロゴ

Stratstone - Land Rover Tottenham Service Centre からの回答

Hi Katt

We appreciate you taking the time to leave us this amazing review!

We're so glad to hear you had such a positive experience with our team.
Stratstone Customer Services

5つ星のうち5の評価
Stratstone - Land Rover Tottenham Service Centre ロゴ

Stratstone - Land Rover Tottenham Service Centre からの回答

Hi Andrew,

We appreciate you taking the time to review us!

I am very pleased to hear that Oz handled everything to your satisfaction.

Enjoy your day!
Stratstone Customer Services

5つ星のうち5の評価

Efficient, Professional,Quality, Courteous.

Always super efficient, professional and courteous. Nothing is too much trouble.The team at the service centre and Peter who picks up and delivers are excellent ambassadors for their business and the brand.

2025年5月20日
自発的なレビュー
Stratstone - Land Rover Tottenham Service Centre ロゴ

Stratstone - Land Rover Tottenham Service Centre からの回答

Hi Niall,

We appreciate your kind review.

We're delighted to hear that you were happy with the efficiency and professionalism of Peter.

We appreciate your feedback and hope to see you again soon.
Stratstone Customer Services

5つ星のうち5の評価

Thanks for everything

Thanks for everything

2025年5月14日
Stratstone - Land Rover Tottenham Service Centre ロゴ

Stratstone - Land Rover Tottenham Service Centre からの回答

Hi Suleyman,

A big thank you for leaving us a 5* review!

Have a lovely day!
Stratstone Customer Services

5つ星のうち5の評価

Good Service all round

From drop off to collection I was kept updated by the service team.

2025年5月13日
Stratstone - Land Rover Tottenham Service Centre ロゴ

Stratstone - Land Rover Tottenham Service Centre からの回答

Hi Tim,

We appreciate you taking the time to share your positive experience.
Stratstone Customer Services

5つ星のうち5の評価

Helpful and good communication now

Helpful and good communication now

2025年5月12日
Stratstone - Land Rover Tottenham Service Centre ロゴ

Stratstone - Land Rover Tottenham Service Centre からの回答

Hi Tim,

We appreciate your kind words and are glad to hear that you found our communication helpful.

Stratstone Customer Services

5つ星のうち5の評価

Good service

Good service

2025年4月6日
Stratstone - Land Rover Tottenham Service Centre ロゴ

Stratstone - Land Rover Tottenham Service Centre からの回答

Hi Zoe,

Thank you very much for leaving a 5* review.

Have a great day!
Stratstone Customer Services

5つ星のうち5の評価

Flawless Experience !

Top service provided by Land Rover Stratstone in Tottenham . From the moment we book for the service we got a quick response , almost immediate booking day and they always keep us informed , following up with a detailed video inspection and results! A pick up service and delivery back at our address by Peter was in time and gave us enough time to organise our self to be at home in time .
Thanks amazing service

2025年5月7日
自発的なレビュー
Stratstone - Land Rover Tottenham Service Centre ロゴ

Stratstone - Land Rover Tottenham Service Centre からの回答

Hi Stefano,

Thank you for your kind words and for taking the time to share your positive experience.

We are delighted to hear that you were so impressed with the service you received from Peter.

We are committed to providing excellent customer service and appreciate your feedback.

Stratstone Customer Services

5つ星のうち5の評価

Kylie the receptionist = legend

Kylie the receptionist = legend! Super helpful/friendly & knew her stuff. Service incomplete (boo!), but she sorted free collection/drop-off like a boss. Thanks, Kylie!

2025年5月6日
Stratstone - Land Rover Tottenham Service Centre ロゴ

Stratstone - Land Rover Tottenham Service Centre からの回答

Hi Vinay,

We appreciate your kind words about Kylie! It's wonderful to hear that she provided such excellent service.

We're sorry to hear that your service was incomplete, but we're glad Kylie was able to help you with a solution.

We value your feedback and will use it to improve our services.
Stratstone Customer Services

5つ星のうち5の評価

Easy to book

Easy to book , completed on time.

2025年4月30日
Stratstone - Land Rover Tottenham Service Centre ロゴ

Stratstone - Land Rover Tottenham Service Centre からの回答

Hi Esat,

We appreciate your kind words and are glad to hear that you had a positive experience with our service.

Stratstone Customer Services

5つ星のうち5の評価

I was dealt with very professionally…

I was dealt with very professionally and the staff were most helpful.

2025年3月30日
Stratstone - Land Rover Tottenham Service Centre ロゴ

Stratstone - Land Rover Tottenham Service Centre からの回答

Hi Peter,

Thank you for your kind words.

We are happy to hear that you had a positive experience with our staff.

Stratstone Customer Services

5つ星のうち5の評価

Everything I needed done was completed…

Everything I needed done was completed and I was kept informed of progress throughout. The staff are friendly and accommodating and patient. Even if there are hiccups they go out of their way to resolve things as soon as possible.

2025年4月15日
Stratstone - Land Rover Tottenham Service Centre ロゴ

Stratstone - Land Rover Tottenham Service Centre からの回答

Hi Mr Middleton,

We are so happy to hear that you had such a positive experience.

It's wonderful to know that you were kept informed throughout the process and that our staff was able to provide you with the friendly and accommodating service you deserve.

We appreciate your kind words and will continue to strive for excellence in all that we do.
Stratstone Customer Services

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