Levein and Sarah put the customer first and sticking with Stratsone JLR has been a no brainer for me. They've also taken on some staff from the recently closed Rockar garage which means I'm dealing wi... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Levein and Sarah put the customer first and sticking with Stratsone JLR has been a no brainer for me. They've also taken on some staff from the recently closed Rockar garage which means I'm dealing wi... もっと見る
企業が回答しました
Terrible, you get better service buying a can of coke than from Stratstone London. There are no admin staff to pick up the phone so booking in your car takes around 2 weeks if you call 20 times a day.... もっと見る
企業が回答しました
On a trip over from Germany, where I live, my Velar suddenly decided to show a red engine problem light 🤯. Managed to crawl the car to Statstones Tottenham workshop where Keeley and her team did thei... もっと見る
企業が回答しました
Manufacturer recall for airbag. Booking with Land Rover Tottenham was simple, communication excellent and car promptly picked up and returned on the same day with complimentary wash. Very pleased and... もっと見る
企業が回答しました
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
当該企業による記述
Leeside Road, Leeside Road, N17 0QJ, London, England, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
5 star service from Levein and Gary. Remarkable service to be fair since I bought the car from Kyle and still years later the service is no stress no hassle and I’d recommend Range Rover to all.
Thank you. 🙂

Stratstone - Land Rover Tottenham Service Centre からの回答
This was my second time taking my car to JLR Stratstone Tottenham for a service, and once again, the experience was excellent. I originally discovered this gem of a service centre by chance, having first bought my car from Rockar. While Rockar made a great show of their client focus during and after the sale, the after-sales service at JLR Stratstone Tottenham is, in my experience, far superior. Their team truly sets the standard for customer care.
A special shout-out to Keeley Hobart, who looked after me today. When I dropped off my car, she clearly explained what would be done, the timelines, and was eager to answer any questions. Her excellent communication and helpful attitude made the experience smooth and reassuring. Thank you

Stratstone - Land Rover Tottenham Service Centre からの回答
This was my first time servicing my Jaguar with Stratstone Tottenham, and everything went smoothly from start to finish, no issues at all. However, I was a little disappointed that my car wasn't cleaned inside or outside. It could be that it wasn't really dirty to start with, but it wouldn't have been nice. Big thanks to Gary and Omar for the collection and delivery, both were friendly, professional and they deserve a 5 star rating. I would recommend this service, but just remind them to bring your car back cleaned.

Stratstone - Land Rover Tottenham Service Centre からの回答
I recently visited the service center for a car security enhancement, and I had a really pleasant experience. The service executive (a lady whose name I unfortunately didn’t catch) explained the work clearly, including the tasks involved and the time required. Since there was about an hour’s waiting time, she kindly suggested I take a walk along the nearby river. It turned out to be a beautiful and refreshing morning walk, which made the wait enjoyable.
To my surprise, the team also gave my car a wash, which was a thoughtful touch. A couple of my additional inquiries were answered to my full satisfaction, showing their commitment to customer service. Finally, my car was handed back to me with a warm smile, which made the experience feel even more personal and welcoming.
Overall, the service center went above and beyond, turning what could have been a routine appointment into a genuinely pleasant experience. Highly recommended!

Stratstone - Land Rover Tottenham Service Centre からの回答
Professional, efficient and courteous staff.
Oz was fantastic... went above and beyond to ensure I had all the information and documentation I might need. He also took time to discuss my requirements and to forward plan. The receptionist and mechanic were also very helpful and respectful. Had previously visited an authorised dealer in Essex and was not impressed... it was a great decision to go to Stratstone Tottenham instead. The entire staff team here should be commended for their customer service, kindness and knowledge.

Stratstone - Land Rover Tottenham Service Centre からの回答
Always a smooth experience. Good communications from Tottenham and Garry is the friendly, efficient face I see when collecting and returning the car.

Stratstone - Land Rover Tottenham Service Centre からの回答
Upon my arrival, I was instantly acknowledged and aided by two individual they were Sarah Dicrosta-Hunter and Ozten Huseyin. (Cant thank you enough Sarah)Outstanding customer service of [
Stratstone - Land Rover Tottenham Service Centre]. Excellent service; very polite; I'm happy with the work done on my LandRover Discovery sport and highly recommend it to others. Thank you very much, [Stratstone - Land Rover Tottenham Service Centre].

Stratstone - Land Rover Tottenham Service Centre からの回答
Excellent service , professional , courteous and on time . Thank you to all the team - Omer , Aziz , Shantelee, Sarah for your efforts .

Stratstone - Land Rover Tottenham Service Centre からの回答
Amazing service, great customer service, friendly, professional staff. Thanks

Stratstone - Land Rover Tottenham Service Centre からの回答
Always super efficient, professional and courteous. Nothing is too much trouble.The team at the service centre and Peter who picks up and delivers are excellent ambassadors for their business and the brand.

Stratstone - Land Rover Tottenham Service Centre からの回答

Stratstone - Land Rover Tottenham Service Centre からの回答

Stratstone - Land Rover Tottenham Service Centre からの回答

Stratstone - Land Rover Tottenham Service Centre からの回答
Top service provided by Land Rover Stratstone in Tottenham . From the moment we book for the service we got a quick response , almost immediate booking day and they always keep us informed , following up with a detailed video inspection and results! A pick up service and delivery back at our address by Peter was in time and gave us enough time to organise our self to be at home in time .
Thanks amazing service

Stratstone - Land Rover Tottenham Service Centre からの回答
Kylie the receptionist = legend! Super helpful/friendly & knew her stuff. Service incomplete (boo!), but she sorted free collection/drop-off like a boss. Thanks, Kylie!

Stratstone - Land Rover Tottenham Service Centre からの回答

Stratstone - Land Rover Tottenham Service Centre からの回答
I was dealt with very professionally and the staff were most helpful.

Stratstone - Land Rover Tottenham Service Centre からの回答
Everything I needed done was completed and I was kept informed of progress throughout. The staff are friendly and accommodating and patient. Even if there are hiccups they go out of their way to resolve things as soon as possible.

Stratstone - Land Rover Tottenham Service Centre からの回答
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