We are delighted with our purchase which was made even more enjoyable by the hassle free experience and quality service throughout from Neil at Stratstone - Land Rover Wolverhampton. Without a doubt t... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
After collecting my car after a major service within 1 mile of driving the restricted performance light came on I had collect my car at the end of the day on a Friday and they had left and closed for... もっと見る
企業が回答しました
Vicky is always amazing and I cannot thank her enough. On this occasion, though, I have to give special mention to Sally on reception. When I visited on Wednesday 10th of June she was so kind, caring... もっと見る
企業が回答しました
Was greeted in a welcoming and friendly manner by Victoria my service advisor, was informed about expected duration of service and confirmation of the cost. While in the waiting area was also wel... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
Graiseley Hill, WV2 4HQ, Wolverhampton, England, 英国
- 01902 212 904
4.1
ほぼ満足
179件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Stratstone - Land Rover Wolverhampton からの回答
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services
Excellent Front Desk
What a Reception team! The fantastic experience started right at the front door! We were greeted by a lovely receptionist called Sally she was incredibly warm, professional, and welcoming. She offered us a drink and immediately connected us with the right salesperson. Excellent customer service! I noticed Sally made every person feel valued rather than just another customer. She was kind, patient, and had the most infectious smile. Great front-desk presence makes all the difference.
2026年6月11日
自発的なレビュー
Stratstone - Land Rover Wolverhampton からの回答
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Fantastic Service as always!
I have been a customer of Land Rover Wolverhampton for a few years now. i always find everyone very helpful and a pleasure to deal with. its always nice to be greeted by Sally on reception she can never do enough for you. I'm also in the motor trade and i do believe people deal with people and sally makes it easy. Thanks to all at Stratstone wolverhampton
2026年5月15日
自発的なレビュー
Stratstone - Land Rover Wolverhampton からの回答
Hello, David
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services
Ticked all the boxes
2026年5月25日
Stratstone - Land Rover Wolverhampton からの回答
Hello Richard,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
The service staff are helpful
The service staff are helpful, keep the customer fully informed of progress with the vehicle. They are professional in all aspects of the experience.
2026年5月19日
Stratstone - Land Rover Wolverhampton からの回答
Hello Howard,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Land Rover Wolverhampton Customer Services
Stratstone - Land Rover Wolverhampton からの回答
Hi Sharon,
I am sorry to hear of your experience
It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
We will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Stratstone Land Rover Wolverhampton Customer Services
Able to book a service time slot so I…
Able to book a service time slot so I could wait while my car was serviced. Good choice of coffees.
2026年5月20日
Stratstone - Land Rover Wolverhampton からの回答
Hello David,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services
Stratstone - Land Rover Wolverhampton からの回答
Hello Phil,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services
This was my first service
This was my first service, and it was a two year service. Everything went well including the use of a Velar during the service. (Wanted a Defender but ha ho). Experience was overall good, except the poor valet done free with the service, which was disappointing and a shame, as everything else was good.
2026年5月5日
Stratstone - Land Rover Wolverhampton からの回答
Hello.
Thank you for your review. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
Stratstone Land Rover Wolverhampton Customer Services
Irena Torra was excellent and arranged…
Irena Torra was excellent and arranged the trade in and new vehicle efficiently.
2026年4月30日
Stratstone - Land Rover Wolverhampton からの回答
Hi Chris.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Irena at Dealership.
Have a lovely day!
Stratstone Land Rover Wolverhampton Customer Services
Stratstone - Land Rover Wolverhampton からの回答
Hello.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Land Rover Wolverhampton Customer Services
purchased a new car from Sales Person…
purchased a new car from Sales Person Simon. Experience from start to finish was very good.
Also the after sales is excellent, you are treated like family.
2026年2月5日
Stratstone - Land Rover Wolverhampton からの回答
Hi Paula.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Simon at Dealership.
Have a lovely day!
Stratstone Land Rover Wolverhampton Customer Services
Stratstone - Land Rover Wolverhampton からの回答
Hello Nirmal.
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services
Excellent service from the whole team…
Excellent service from the whole team at Wolverhampton and Vicky in particular , always keep you updated and listen to your needs. Would highly recommend.
2026年4月24日
Stratstone - Land Rover Wolverhampton からの回答
Hello Emma,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Stratstone - Land Rover Wolverhampton からの回答
Hello David,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services
Kam Saqib was incredible th
Kam Saqib was incredible throughout. Communication was on point and he went above and beyond to resolve all issues to ensure this was as smooth as possible.
2026年4月10日
Stratstone - Land Rover Wolverhampton からの回答
Hi Tom,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Kam Saqib at Dealership
Have a lovely day!
Stratstone Brand Customer Services
key battery changed when not required…
key battery changed when not required at very expensive price and windscreen washer bottle refilled when not required i had filled it 3 days before again at very expensive price
2026年4月1日
Stratstone - Land Rover Wolverhampton からの回答
Hi Ray,
Thanks for sharing your feedback on your experience with Stratstone Land Rover Wolverhampton. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Land Rover Wolverhampton Customer Services
Poor service
Car wasn’t valeted as promised which is a poor show considering service & MOT cost £700.
Invoice stated 81,000 service but it was a 41,000 service.
Have to trust that correct service was done.
Poor for a JLR dealership
2025年10月2日
Stratstone - Land Rover Wolverhampton からの回答
Hello Stephen,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Stratstone Land Rover Wolverhampton Customer Services
Great service
2026年4月6日
Stratstone - Land Rover Wolverhampton からの回答
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services
Fantastic service!
My car went in for a mid-service health check and i honestly can not recommend enough! I dealt with Zowie and she was absolutely super, she was extremely knowledgeable and was fantastic with getting me in and out of the garage as efficiently as possible. I have had awful previous experiences with different car dealerships however, Range Rover stands very far out from the competition! Not only are the cars fantastic but, the service you receive as a customer really makes you feel special and well taken care of. Thank you very much to the Range Rover team, especially Zowie!!
2026年4月2日
自発的なレビュー
Stratstone - Land Rover Wolverhampton からの回答
Hi Liv,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Zowie at Dealership
Have a lovely day!
Stratstone Land Rover Wolverhampton Customer Services
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。