We are delighted with our purchase which was made even more enjoyable by the hassle free experience and quality service throughout from Neil at Stratstone - Land Rover Wolverhampton. Without a doubt t... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
After collecting my car after a major service within 1 mile of driving the restricted performance light came on I had collect my car at the end of the day on a Friday and they had left and closed for... もっと見る
企業が回答しました
Vicky is always amazing and I cannot thank her enough. On this occasion, though, I have to give special mention to Sally on reception. When I visited on Wednesday 10th of June she was so kind, caring... もっと見る
企業が回答しました
Was greeted in a welcoming and friendly manner by Victoria my service advisor, was informed about expected duration of service and confirmation of the cost. While in the waiting area was also wel... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
Graiseley Hill, WV2 4HQ, Wolverhampton, England, 英国
- 01902 212 904
4.1
ほぼ満足
179件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Stratstone - Land Rover Wolverhampton からの回答
Hi Karen,
Thanks for sharing your feedback on your experience with Stratstone Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Brand Customer Services
Poor service and won’t be using this…
Poor service and won’t be using this dealership again with the exception of one good service staff from start to finish
2025年11月21日
Stratstone - Land Rover Wolverhampton からの回答
Hello,
Thanks for sharing your feedback on your experience with Stratstone Land Rover Wolverhampton . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Land Rover Wolverhampton Customer Services
Stratstone - Land Rover Wolverhampton からの回答
Hello Stephen,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services
Stratstone - Land Rover Wolverhampton からの回答
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Always a great service from Stevie and…
Always a great service from Stevie and Keith at Wolverhampton land rover
2025年11月27日
Stratstone - Land Rover Wolverhampton からの回答
Hi Gbee,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Stevie and Keith at Dealership
Have a lovely day!
Stratstone Land Rover Wolverhampton Customer Services
Stratstone - Land Rover Wolverhampton からの回答
Hello David,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Great after care and service from the service team
Great show room and great after care from the service team Especially stevie she goes the extra mile to give the gold standard of service
2025年11月14日
Stratstone - Land Rover Wolverhampton からの回答
Hi Keith,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with stevie at Dealership
Have a lovely day!
Stratstone Brand Customer Services
The ease at dropping off my car
The ease at dropping off my car, information passed on throughout the process and the pick up
2025年7月11日
Stratstone - Land Rover Wolverhampton からの回答
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
On the day the Salesman did a great job…
On the day the Salesman did a great job - It was the upgrade that I wanted. The salesman had great knowledge of the product answered all my question and was very positive. The trade in of my vehicle to the handover of the new car was very smooth. James Barney did a great job.
2025年9月20日
自発的なレビュー
Stratstone - Land Rover Wolverhampton からの回答
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Land Rover Wolverhampton Customer Services
Shambolic
JLR should never have Stratstone as a dealership, they took four months and previously I have had to remove cars from them to get it repaired.
2025年8月25日
Stratstone - Land Rover Wolverhampton からの回答
Hello Simon,
I am sorry to hear of your experience
It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
We will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Stratstone Brand Customer Services
Vehicle Service
Vehicle service was completed last month. Service co-ordinator was very helpful, friendly and polite. Really excellent service from the garage including dealing with a recall on the vehicle. Kept informed at all times. Many thanks to all involved at Stratstone Land Rover Wolverhampton.
2025年10月20日
Stratstone - Land Rover Wolverhampton からの回答
Hello Alison,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Land Rover Wolverhampton Customer Services
Disappointing Experience
Several attempts to resolve what I think is a simple basic issue.
Communication very poor.
No suitable courtesy car.
2025年11月3日
Stratstone - Land Rover Wolverhampton からの回答
Hello Brian,
Thanks for sharing your feedback on your experience with Stratstone Land Rover Wolverhampton. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com? They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Land Rover Wolverhampton Customer Services
Stratstone - Land Rover Wolverhampton からの回答
Hi Rhiannon,
We are happy to know that our team provided you with great customer care and looked after your needs.
Stratstone Customer Services
Very efficient
Very efficient. Ordered a taxi for me to get to work and rang me and ordered a return taxi when the work was complete. ( Many Thanks )I was informed in advance of hoe long it would take
2025年10月7日
Stratstone - Land Rover Wolverhampton からの回答
Hi Jeremy,
We're happy to hear that our service was efficient for your transportation needs.
It's great to know we could assist you with both journeys and keep you informed about the timing.
Stratstone Customer Services
Excellent service with Neil Perry…
Excellent service with Neil Perry conducting business with the skills of a master of the art of customer service. I went in to buy one car and was so pleased with the service I bought a second one while I was there and ordered a third one for delivery in March 2026.
2025年10月20日
自発的なレビュー
Stratstone - Land Rover Wolverhampton からの回答
Hi Sam,
We're happy to hear you received excellent service.
It's great to know you were so pleased that you purchased an additional car and ordered a third.
We appreciate your positive feedback about Neil.
Stratstone Customer Services
Stratstone - Land Rover Wolverhampton からの回答
Hi Gurmit,
Thank you for getting in touch.
We're extremely sorry to see that you had a one-star experience with us - this is not the high standard of service that we strive to deliver.
If there is anything we can help with, please email service.followup@stratstone.com
Kind Regards,
Stratstone Customer Services
Stratstone - Land Rover Wolverhampton からの回答
Hi Peter,
We're happy to hear that your oil change was simple and straightforward.
Thank you for your positive feedback; we appreciate it.
Stratstone Customer Services
Job was completed with no problems…
Job was completed with no problems however the problem was caused by windscreen washer bottle was poorly fitted during manufacture
2025年5月15日
Stratstone - Land Rover Wolverhampton からの回答
Hi David,
We appreciate you taking the time to review us!
I am very pleased everything was handled to your satisfaction!
Enjoy your day!
Stratstone Customer Services
Stratstone - Land Rover Wolverhampton からの回答
Hi,
Thanks for the great rating!
We are always happy to help.
Customer Services
Service staff very helpful
2025年8月2日
Stratstone - Land Rover Wolverhampton からの回答
Hi Aubrey,
We appreciate you sharing that our service staff was very helpful.
Stratstone Customer Services
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