I was very well looked after by your colleague Simon Hanks. This was from my first phone call to the dealership, through to visiting the dealership and arranging part exchange and buying my new car.... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We are delighted with our purchase which was made even more enjoyable by the hassle free experience and quality service throughout from Neil at Stratstone - Land Rover Wolverhampton. Without a doubt t... もっと見る
企業が回答しました
I popped into the showroom to be greeted by a very friendly lady called Sally, she was very attentive. She asked if I needed any help or information and if I wanted a drink, but also she said take you... もっと見る
After collecting my car after a major service within 1 mile of driving the restricted performance light came on I had collect my car at the end of the day on a Friday and they had left and closed for... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
Graiseley Hill, WV2 4HQ, Wolverhampton, England, 英国
- 01902 212 904
4.0
ほぼ満足
190件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Stratstone - Land Rover Wolverhampton からの回答
Hi Jane,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Stratstone Customer Services
Friendly welcome to new customer
Friendly helpful assistance to new customer for a second time
2025年6月26日
Stratstone - Land Rover Wolverhampton からの回答
Hello Graham,
Thank you so much for your great review!
Your review is very important to us, as our goal is to deliver an outstanding customer experience.
Best wishes,
Stratstone Customer Services
Presentation is key
Presentation is key. With the amount of money spent at your workshop; we could do with getting our car back in a pristine condition
2025年6月1日
Stratstone - Land Rover Wolverhampton からの回答
Hi Temi,
We appreciate your feedback and time.
We're sorry your car wasn't in pristine condition upon return and will review our processes to improve.
Stratstone Customer Services
Stratstone - Land Rover Wolverhampton からの回答
Hi Nick,
It's wonderful to know our team made your experience pleasant and accommodating.
Stratstone Customer Services
Stratstone - Land Rover Wolverhampton からの回答
Hi Harry,
We're glad you enjoyed your experience with Zowie.
Stratstone Customer Services
Wonderful place to get your vehicle…
Wonderful place to get your vehicle serviced, very friendly staff and they couldn’t be more helpful and accommodating. Always a pleasure to deal with.
2025年5月19日
Stratstone - Land Rover Wolverhampton からの回答
Hello,
Thank you so much for your great review!
Your review is very important to us, as our goal is to deliver an outstanding customer experience.
Best wishes,
Stratstone Customer Services
Service was great
Service was great, the job was done while I waited and the car washed, I'll be back in the autumn:-)
2025年5月28日
Stratstone - Land Rover Wolverhampton からの回答
Hi John,
We're glad the service met your expectations and look forward to seeing you again in the Autumn.
Have a lovely day,
Stratstone Customer Services
Safety recall job done quickly
Safety recall job done so quickly i did not have time to finish my coffee!! Excellent friendly service.
2025年5月25日
Stratstone - Land Rover Wolverhampton からの回答
Hi Mr Westwood,
We love receiving positive reviews; please feel free to stop by again if you need help.
Take care,
Stratstone Customer Services
Best costume service ever .Very fast…
Best costume service ever .Very fast and professional
2025年5月14日
Stratstone - Land Rover Wolverhampton からの回答
Hi Mr Furxhi,
Thank you so much for leaving us this great review.
Have a lovely day!
Stratstone Customer Services
Service review
Was greeted in a welcoming and friendly manner by Victoria my service advisor, was informed about expected duration of service and confirmation of the cost.
While in the waiting area was also well looked after, with drinks being offered.
Once service was done Victoria came and invited me back her desk where she informed me the service and vehicle health check had been completed without any issues. Payed for service and was thanked and wished a good day then taken to my car. As always well looked after at stratstone jaguar Wolverhampton
2025年5月23日
Stratstone - Land Rover Wolverhampton からの回答
Hello Stuart,
We're happy to hear that you were well looked after during your visit. We appreciate your positive feedback regarding the welcoming service and that you were informed about the service details. We're glad you enjoyed your experience at our Wolverhampton location.
Take care,
Stratstone Customer Services
Great customer service
Easy drop off and pick up and the car was immaculate. Very good and only positives to say 👍
2025年5月16日
Stratstone - Land Rover Wolverhampton からの回答
Hi Andrew,
We're happy to hear that you found our drop-off and pick-up process easy and the car immaculate.
Stratstone Customer Services
It took 5.5 hours for an interim…
It took 5.5 hours for an interim service and mot which wasn't carried out by jaguar. Disappointed by the service.
2025年5月9日
Stratstone - Land Rover Wolverhampton からの回答
Hi Mark,
We understand your disappointment with the service you received.
We strive to provide a seamless and efficient experience for our customers.
We appreciate you bringing this to our attention and will use your feedback to improve our services.
Stratstone Customer Services
Wonderful customer Service My Jaguar F face was booked in for MOT…
My Jaguar F face was booked in for MOT …. I found the whole experience excellent and would recommend anyone requiring car service or a MOT to book their JLR vehicle into Stratstone Wolverhampton.I doubt you will be disappointed
2025年5月8日
Stratstone - Land Rover Wolverhampton からの回答
Hi Roy and Louise,
Thank you for your kind words and for sharing your positive experience.
We are delighted to hear that you were happy with the service you received at our dealership.
We strive to provide our customers with the best possible experience and appreciate your recommendation.
Stratstone Customer Services
Excellent service very pleased.
2025年5月6日
Stratstone - Land Rover Wolverhampton からの回答
Hi Alan,
Thank you for your kind words.
We're happy to hear you were pleased with the service.
Stratstone Customer Services
Stratstone - Land Rover Wolverhampton からの回答
Hi Valerie,
We are delighted to hear you had a positive experience with our service.
Stratstone Customer Services
Very happy with main dealer
Took car at 8 am, for full service and rear brake discs and pads. Asked if the car could be ready for for 1pm. All work done and completed on time.
2025年5月6日
Stratstone - Land Rover Wolverhampton からの回答
Hi Shaun,
We appreciate your feedback and are glad to hear that your car service was completed on time.
We strive to provide efficient and timely service to all our customers.
Stratstone Customer Services
Stratstone - Land Rover Wolverhampton からの回答
Hi Christopher,
Thank you for your kind words.
We appreciate you taking the time to share your positive experience.
Stratstone Customer Services
Software issue
Software issue was not resolved after the forth time of asking and bring the car in, and after pointing out the software message to your member of staff on arrival.
2025年4月23日
Stratstone - Land Rover Wolverhampton からの回答
Hi Andrew,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at service.followup@stratstone.com and we will ensure to put you in contact with the leadership team.
Thank you,
Stratstone Customer Services
Nothing too much trouble …
Nothing too much trouble they are efficient and friendly very professional I was offered a hot drink on arrival both to drop my car off and again to collect it lovely service
2025年4月15日
Stratstone - Land Rover Wolverhampton からの回答
Hi Sarah,
We are delighted to hear that you found our staff efficient, friendly, and professional.
We appreciate your kind words about the service you received, including the hot drinks offered.
We are glad you had a positive experience.
Stratstone Customer Services
Service chap Keith very helpful went…
Service chap Keith very helpful went above and beyond. Thank you
2025年1月7日
Stratstone - Land Rover Wolverhampton からの回答
Hi Maria,
We appreciate your kind words about Keith and are glad to hear you had a positive experience.
Stratstone Customer Services
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