We are delighted with our purchase which was made even more enjoyable by the hassle free experience and quality service throughout from Neil at Stratstone - Land Rover Wolverhampton. Without a doubt t... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
After collecting my car after a major service within 1 mile of driving the restricted performance light came on I had collect my car at the end of the day on a Friday and they had left and closed for... もっと見る
企業が回答しました
Vicky is always amazing and I cannot thank her enough. On this occasion, though, I have to give special mention to Sally on reception. When I visited on Wednesday 10th of June she was so kind, caring... もっと見る
企業が回答しました
Was greeted in a welcoming and friendly manner by Victoria my service advisor, was informed about expected duration of service and confirmation of the cost. While in the waiting area was also wel... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
Graiseley Hill, WV2 4HQ, Wolverhampton, England, 英国
- 01902 212 904
4.1
ほぼ満足
179件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer service
Easy drop off and pick up and the car was immaculate. Very good and only positives to say 👍
2025年5月16日
Stratstone - Land Rover Wolverhampton からの回答
Hi Andrew,
We're happy to hear that you found our drop-off and pick-up process easy and the car immaculate.
Stratstone Customer Services
It took 5.5 hours for an interim…
It took 5.5 hours for an interim service and mot which wasn't carried out by jaguar. Disappointed by the service.
2025年5月9日
Stratstone - Land Rover Wolverhampton からの回答
Hi Mark,
We understand your disappointment with the service you received.
We strive to provide a seamless and efficient experience for our customers.
We appreciate you bringing this to our attention and will use your feedback to improve our services.
Stratstone Customer Services
Wonderful customer Service My Jaguar F face was booked in for MOT…
My Jaguar F face was booked in for MOT …. I found the whole experience excellent and would recommend anyone requiring car service or a MOT to book their JLR vehicle into Stratstone Wolverhampton.I doubt you will be disappointed
2025年5月8日
Stratstone - Land Rover Wolverhampton からの回答
Hi Roy and Louise,
Thank you for your kind words and for sharing your positive experience.
We are delighted to hear that you were happy with the service you received at our dealership.
We strive to provide our customers with the best possible experience and appreciate your recommendation.
Stratstone Customer Services
Excellent service very pleased.
2025年5月6日
Stratstone - Land Rover Wolverhampton からの回答
Hi Alan,
Thank you for your kind words.
We're happy to hear you were pleased with the service.
Stratstone Customer Services
Stratstone - Land Rover Wolverhampton からの回答
Hi Valerie,
We are delighted to hear you had a positive experience with our service.
Stratstone Customer Services
Very happy with main dealer
Took car at 8 am, for full service and rear brake discs and pads. Asked if the car could be ready for for 1pm. All work done and completed on time.
2025年5月6日
Stratstone - Land Rover Wolverhampton からの回答
Hi Shaun,
We appreciate your feedback and are glad to hear that your car service was completed on time.
We strive to provide efficient and timely service to all our customers.
Stratstone Customer Services
Stratstone - Land Rover Wolverhampton からの回答
Hi Christopher,
Thank you for your kind words.
We appreciate you taking the time to share your positive experience.
Stratstone Customer Services
Software issue
Software issue was not resolved after the forth time of asking and bring the car in, and after pointing out the software message to your member of staff on arrival.
2025年4月23日
Stratstone - Land Rover Wolverhampton からの回答
Hi Andrew,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at service.followup@stratstone.com and we will ensure to put you in contact with the leadership team.
Thank you,
Stratstone Customer Services
Nothing too much trouble …
Nothing too much trouble they are efficient and friendly very professional I was offered a hot drink on arrival both to drop my car off and again to collect it lovely service
2025年4月15日
Stratstone - Land Rover Wolverhampton からの回答
Hi Sarah,
We are delighted to hear that you found our staff efficient, friendly, and professional.
We appreciate your kind words about the service you received, including the hot drinks offered.
We are glad you had a positive experience.
Stratstone Customer Services
Service chap Keith very helpful went…
Service chap Keith very helpful went above and beyond. Thank you
2025年1月7日
Stratstone - Land Rover Wolverhampton からの回答
Hi Maria,
We appreciate your kind words about Keith and are glad to hear you had a positive experience.
Stratstone Customer Services
Shocking aftersales service.
Shocking aftersales service.
I purchased two brand new Range Rover Autobiography Sports from them on the same day and have a wind noise problem on one. 9 months later i am still waiting for them to resolve the issue after lots of e mails and call going unanswered.
I will never buy anything from this dealership ever again.
2024年5月24日
自発的なレビュー
Stratstone - Land Rover Wolverhampton からの回答
Hi,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at service.followup@stratstone.com and we will ensure to put you i n contact with the leadership team.
Thank you,
Stratstone Customer Services
Good service
Very nice and friendly staff come on time to collect my car and drop back no stress very easy and smooth service
2024年12月17日
Stratstone - Land Rover Wolverhampton からの回答
Hello,
Thank you for your kind words!
We're delighted to hear you had a positive experience with our service.
Stratstone Customer Services
Great customer service.
2024年12月16日
Stratstone - Land Rover Wolverhampton からの回答
Hi Enid,
It is wonderful to receive such a positive review!
All the best!
Stratstone Customer Services
Stratstone - Land Rover Wolverhampton からの回答
Hi Graham,
We appreciate your kind words and are glad you noticed our attention to detail.
Stratstone Customer Services
Polite serice staff and repairs carried…
Polite serice staff and repairs carried out within time guidlines given
2024年12月12日
Stratstone - Land Rover Wolverhampton からの回答
Hi,
Thank you for your kind words.
We are delighted to hear that you had a positive experience with our staff and service.
Stratstone Customer Services
Stratstone - Land Rover Wolverhampton からの回答
Hi Paul,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Stratstone Customer Services
The quality of the staff and their…
The quality of the staff and their training of how to impress customers.
2024年12月6日
Stratstone - Land Rover Wolverhampton からの回答
Hi Peter,
We appreciate your feedback and are glad to hear you were impressed by our staff's dedication to providing excellent customer service.
Stratstone Customer Services
Stratstone - Land Rover Wolverhampton からの回答
Hi Greg,
Thank you for your kind words.
We're delighted to hear you had a positive experience.
Stratstone Customer Services
Excellent customer service.
2024年12月4日
Stratstone - Land Rover Wolverhampton からの回答
Hi Bryan,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services
Stratstone - Land Rover Wolverhampton からの回答
Hi Mr Peter,
Thank you for your kind words.
We appreciate your feedback and are glad you were satisfied with our service.
Stratstone Customer Services
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