Stratstone - MINI Doncaster レビュー 

178
•
TrustScore 5段階評価の5

4.9

Wheatley Hall Rd, DN2 4PE Doncaster, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I wanted a Mini Countryman with a specific spec. The Seniot Sales ExecJamal Rafiq assisted me in the decisions I made for the cars manufacture . Jamal helped me with all aspects and was very profe... もっと見る

5つ星のうち5の評価

Absolutely fantastic service from start to finish! We recently got our car from Jake & couldn't have asked for a better experience. He was friendly, helpful, professional & genuinely went abo... もっと見る

5つ星のうち2の評価

Firstly let me say Becky on service desk was amazing she is a credit to you but the mechanics let you down. So I brought my car last week for service and mot including washing my car which didn’t ha... もっと見る

企業が回答しました

5つ星のうち5の評価

Exceptional customer service! I picked up my Motability car a month ago and had few questions about settings and accessories. I went into the garage and Jamal came and sat in the passenger side and... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. ・
  3. オイル交換サービス
  4. 自動車修理・整備店
  5. 自動車製造業者
  6. 車検場
  7. 中古車ディーラー

当該企業による記述

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

当該企業による記述

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

連絡先

4.9

優良

TrustScore 5段階評価の5

178件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(178)

過去12か月のレビュー数: 4,543件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Friendly team happy to help me

Friendly team happy to help me

2025年8月8日
自発的なレビュー
Stratstone - MINI Doncaster ロゴ

Stratstone - MINI Doncaster からの回答

Hi Lucy,

Thank you for your positive feedback; it means a lot to us.
Customer Services

5つ星のうち5の評価

Lovely car and really nice experience…

Lovely car and really nice experience in the showroom

2025年8月11日
自発的なレビュー
Stratstone - MINI Doncaster ロゴ

Stratstone - MINI Doncaster からの回答

Hi Beth,

We're glad you enjoyed your experience in our showroom and love your new car.
Customer Services

5つ星のうち5の評価

Excellent service ,all members of the…

Excellent service ,all members of the team are very helpful, from start to finish of purchase
Jake made the purchase of our new car easy and we felt nowhere pressured to make the purchase
Staci who did our service plan was also excellent and explained absolutely everything to us
Would definitely recommend using this company

2025年8月5日
自発的なレビュー
Stratstone - MINI Doncaster ロゴ

Stratstone - MINI Doncaster からの回答

Hello Karen,

We appreciate you sharing your feedback.

We're happy to hear that Jake was helpful and made the purchase easy.

It's great to know that you felt no pressure and that the service plan was well explained.

We appreciate your recommendation.
Customer Services

5つ星のうち5の評価

Professional and efficient service

Professional and efficient service. Jake Bishop was exceptional nothing was too much trouble, friendly, relaxed and knowledgable. Jake really made the car buying experience fun and exciting with no sales pressure at all he is a credit to the company.
Thank you to all the very friendly staff.
Gail

2025年7月25日
自発的なレビュー
Stratstone - MINI Doncaster ロゴ

Stratstone - MINI Doncaster からの回答

Hello Gail,

We appreciate you sharing your feedback.

We're happy to hear that you found the service from Jake professional and efficient, and that our staff were friendly.

It's great to know that you had a fun and exciting car buying experience.
Customer Services

5つ星のうち5の評価

Stratstone and Jake review

So many positive comments to make about Stratstone Mini Doncaster. I have picked up my Mini Cooper SE this morning and the transition was excellent. This was mainly due to Jake Bishop, our Mini Sales Executive. The experience was professional and pleasant. Jake is very knowledgeable and guided us through the process with patience and humour, enabling us to drive away chilled out and stress free in the car of our dreams. I can definitely give Stratstone Mini Doncaster and Jake a five star review.

2025年2月15日
自発的なレビュー
Stratstone - MINI Doncaster ロゴ

Stratstone - MINI Doncaster からの回答

Hello Kay,

We are thrilled to hear about your positive experience with Jake at MINI Doncaster.

It's wonderful to know that he made the process of purchasing your Mini Cooper SE so enjoyable.

We appreciate your kind words and are delighted that you are happy with your new car.
Customer Services

5つ星のうち5の評価

Brad at Doncaster MINI

Brad has been efficient and courteous through buying my new mini, he kept communicating with me throughout the whole process, he made it easy and enjoyable, Lovely young man, I would definitely deal with him again, thank you Brad and thank you, Doncaster MINI

2025年1月31日
自発的なレビュー
Stratstone - MINI Doncaster ロゴ

Stratstone - MINI Doncaster からの回答

Hello Lisa,

We're thrilled to hear about your positive experience with Brad.

It's wonderful to know he made your purchase enjoyable and easy.

We appreciate your kind words about him and MINI Doncaster.
Customer Services

5つ星のうち5の評価

Outstanding service from Bradley

My first experience with Stratstone Mini Doncaster was wonderful. Bradley was so great at keeping me updated and informed on the progress of my car from the moment I found what I was looking for, to the day of pick up! His kindness, attentiveness and patience made my experience so easy and joyful.

2024年8月30日
自発的なレビュー
Stratstone - MINI Doncaster ロゴ

Stratstone - MINI Doncaster からの回答

Hi Natalie,

We're thrilled to hear about your positive experience with Bradley.

It's wonderful to know that he made your car buying journey enjoyable and stress-free.

We appreciate your kind words and will share your feedback with Bradley.
Customer Services

5つ星のうち5の評価

Thanks to Emily on reception and kev in…

Thanks to Emily on reception and kev in parts a big big thank you never had a clue on parts number on my wife’s 17 year old mini one convertible kev sorted everything out and parts were a great price picked the last of them up this morning great people a credit to mini again a big thank you 🤩 Doncaster branch
Vanessa wilby

2024年8月21日
自発的なレビュー
Stratstone - MINI Doncaster ロゴ

Stratstone - MINI Doncaster からの回答

Hi Terence,

We're thrilled to hear about your positive experience at our Doncaster branch.

It's wonderful to know that Emily and Kev went above and beyond to help you with your parts needs.

We appreciate your kind words and are glad you found the service and pricing to be excellent.

Customer Services

5つ星のうち5の評価

Entirely satisfied customer!

Just picked up my second new car from Stratstone Mini Doncaster.
Can't thank Jake enough for his friendly and professional manner. Everything went very smoothly and was totally stress free!
Amazing Countryman Cooper S ALL 4 in Midnight Black…a truly stunning colour.
Thank you to all I came in contact with at the Dealership for your kindness and for such a great deal.

2024年6月29日
自発的なレビュー
Stratstone - MINI Doncaster ロゴ

Stratstone - MINI Doncaster からの回答

Hi Tim,

Thank you for taking the time to leave us this fantastic review!

We are delighted to hear that you had such a positive experience with us and that you are happy with your new car.

We will be sure to pass your kind words on to Jake and the team.
Customer Services

5つ星のうち5の評価

I was extremely impressed with the…

I was extremely impressed with the responsiveness from Staci Barnes. Whenever I had a question or concern, she was quick to get back to me with helpful information. It made the entire process of working with your company much more efficient and enjoyable. Thank you Staci for your excellent communication and responsiveness.

2024年5月31日
自発的なレビュー
Stratstone - MINI Doncaster ロゴ

Stratstone - MINI Doncaster からの回答

Hi,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your recent experience with Staci.

We hope to be of service to you again!
Customer Services

5つ星のうち2の評価

Wouldn’t recommend

Firstly let me say Becky on service desk was amazing she is a credit to you but the mechanics let you down. So I brought my car last week for service and mot including washing my car which didn’t happen. The price I was quoted through bookmygarage.com couldn’t be honoured which was very strange but having no choice I agreed, my car failed the mot and Becky was kind enough to arrange a loan car for
me, she was brilliant and even accommodated the fact my son’s wheelchair. My car was left and was told it would be ready Tuesday but amazing it was ready Monday, my car needed a new tire and spring. I was told my car would be tracked but only the one side was and my was pulling to the right. I did ring Becky and she said I could bring the car back but I would be charged for tracking. So I have decided against that. I will go to a different garage. I have brought my cars there for a few years but I won’t be back. Apart from Becky I didn’t feel I got good service and I’m not convinced my car got what was needed. I am so disappointed as previous years it’s been better. My car was dirty even though was offered it washing. Becky did offer to get them to wash it but I didn’t have time to wait when I came to pick the car up, after all they had it since Saturday. Anyway like I
Say I won’t be back. The fact I had to chase the confirmation of the booking and the price wasn’t honoured didn’t sit well with me…

2024年5月11日
自発的なレビュー
Stratstone - MINI Doncaster ロゴ

Stratstone - MINI Doncaster からの回答

Hello Maz,

Thank you for taking the time to leave this review.

I’m pleased to say you were happy with the service that you received from Becky. She will be very happy to hear this so I will ensure to make her aware.

I’m so sorry to hear that your vehicle didn’t receive the complimentary wash and vac when you recently brought your vehicle into the MINI branch in Doncaster.

I will ensure that this feedback is passed over to the relevant leadership team so they can take this on board to ensure this doesn’t happen again in the future.

Customer Services

5つ星のうち5の評価

Just picked up my second new car from…

Just picked up my second new car from Stratstone Doncaster.
Jake took care of everything and it all went very smoothly.
He is a very friendly and professional guy.
Amazing Cooper S Hatchback in Melting Silver…beautiful colour.
Thank you once again for such a great deal.

2024年3月29日
自発的なレビュー
Stratstone - MINI Doncaster ロゴ

Stratstone - MINI Doncaster からの回答

Hi Barry,

Thank you so much for your kind words!

We are so happy to hear that Jake was able to provide you with excellent service.

We strive to ensure that all of our customers receive the best possible service.

Thank you again for your positive review!
Customer Services

5つ星のうち5の評価

Collected my new Countryman last week…

Collected my new Countryman last week and loving it! My third mini after enjoying my 2 previous convertables, and the adverse weather since has been the best test on comfort and performance! A huge thanks to Jake, who has given us excellent professional, personal service from the start, going beyond expectations when…through no fault of his or the dealership…my order was cancelled near to the expected delivery date. He searched the country to provide me with a car with the same spec and available to me before even the original order was expected. ….a star! 🤩 The whole team at Stratstone Doncaster worked together to provide a most professional, comfortable service and experience you can trust. Thank you all, Sue and Tony

2024年1月4日
自発的なレビュー
Stratstone - MINI Doncaster ロゴ

Stratstone - MINI Doncaster からの回答

Hello Sue and Tony,

Thank you so much for the review.

We're thrilled that you had such a positive experience with Jake.

We hope that you'll consider us again in the future.
Customer Services

5つ星のうち5の評価

Stratstone Mini Doncaster - Fantastic

Picked up my new Mini Cooper today. Mini Stratstone Doncaster have been amazing. An extra special handover for my 60th Birthday. These guys went the extra mile !!

A massive thank you to Courtney and Staci. The sale and handover was the best ever. I would highly recommend.

2023年12月30日
自発的なレビュー
Stratstone - MINI Doncaster ロゴ

Stratstone - MINI Doncaster からの回答

Hi,

Thank you so much for your lovely review.

We love to hear when our team members go the extra mile!

I will ensure your feedback is passed onto Courtney and Staci so they know what a great job they are doing!

Thank you again and enjoy your new vehicle!
Customer Services

5つ星のうち5の評価

We purchased a warranted used mini…

We purchased a warranted used mini convertible from Stratstone mini at Doncaster and was helped throughout by Jake Gibson .He was fantastic and assisted us when we were trying to decide which Mini we wanted by test driving the vehicles on the day . I apologise for making him late for his deliveroo which I,m sure would have required time in the microwave prior to eating. well done Jake and thanks !
Albert & Lynne

2023年10月22日
自発的なレビュー
Stratstone - MINI Doncaster ロゴ

Stratstone - MINI Doncaster からの回答

Hi Albert,

Thank you so much for your kind words!

We are so happy to hear that Jake was able to provide you with excellent service.

We strive to ensure that all of our customers receive the best possible service.

Thank you again for your positive review!
Customer Services

5つ星のうち5の評価

I travel many miles to get their excellent attention!

I have bought 3 Minis from Stratton over the last 10 years, despite living 'down south!' I come back every time because I can guarantee that I will feel valued as a customer and will always receive first class treatment. I cannot fault their attitude and service...nothing is too much trouble. Beth in particular has been an absolute star and I will miss her...but I am sure that whoever her replacement is will do an excellent job. I've just spoken to Staci today and she too has been brilliant!I honestly cannot praise them enough...thank you Stratstone MINI!

2023年9月8日
自発的なレビュー
Stratstone - MINI Doncaster ロゴ

Stratstone - MINI Doncaster からの回答

Hi Liz,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your recent experience with Beth and Staci.

We hope to be of service to you again!
Customer Services

5つ星のうち3の評価

Didn’t buy a car in the end

Didn’t buy a car in the end, the last week June, first week in July didn’t materialise and found a car somewhere else, very apologetic said out of their hands but sadly in sales over promising and under delivery isn’t a good look, a bit old fashioned sales, Courtney very pleasant tho, and an easy transaction…shame they couldn’t come through…

2023年7月20日
自発的なレビュー
Stratstone - MINI Doncaster ロゴ

Stratstone - MINI Doncaster からの回答

Hi Christopher,

We appreciate all feedback so I will ensure that this is passed over to the relevant leadership team so they can take this on board.

We hope to see you again in the future.
Customer Services

5つ星のうち5の評価

Jake was really helpful with a friendly…

Jake was really helpful with a friendly approach. We didn't feel rushed or under pressure, but he took the time to explain about the vehicles, answer our questions and help us to find the right vehicle.

2023年5月27日
自発的なレビュー
Stratstone - MINI Doncaster ロゴ

Stratstone - MINI Doncaster からの回答

Hello Karen,

Many thanks for taking the time to provide us with this review.

We love to see such great feedback!
Customer Services

5つ星のうち5の評価

Really pleased with my recent…

Really pleased with my recent experience at this dealership. Jake really looked after me, and I’m truly grateful for all his advice. Also wanted to praise Laura and Staci as they also supported throughout my process!

Will definitely be back!

2023年4月12日
自発的なレビュー
Stratstone - MINI Doncaster ロゴ

Stratstone - MINI Doncaster からの回答

Hi Reece,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction!

Enjoy your day!
Customer Services

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