I wanted a Mini Countryman with a specific spec. The Seniot Sales ExecJamal Rafiq assisted me in the decisions I made for the cars manufacture . Jamal helped me with all aspects and was very profe... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Absolutely fantastic service from start to finish! We recently got our car from Jake & couldn't have asked for a better experience. He was friendly, helpful, professional & genuinely went abo... もっと見る
Firstly let me say Becky on service desk was amazing she is a credit to you but the mechanics let you down. So I brought my car last week for service and mot including washing my car which didn’t ha... もっと見る
企業が回答しました
Exceptional customer service! I picked up my Motability car a month ago and had few questions about settings and accessories. I went into the garage and Jamal came and sat in the passenger side and... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
Wheatley Hall Rd, DN2 4PE, Doncaster, 英国
- 01302 380500
4.9
優良
178件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great dealership to work with and…
Great dealership to work with and Connor was great throughout the purchase. Thankyou.
2021年9月10日
Stratstone - MINI Doncaster からの回答
Hi John,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day,
Customer Services
Very Happy Mini Driver ❤️
Overall very satisfied with the whole experience of buying a car , from walking in and looking to leaving with the car a week later. Many thanks Mr and Mrs Sharp.
2021年9月8日
Stratstone - MINI Doncaster からの回答
Hi Chris,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Customer Services
Polite and efficient female service…
Polite and efficient female service receptionist, no problem with the actual service but am confused as to why I was charged £5.88 for break fluid on top of a £95 break fluid service that I would have thought included any fluid required ?
2021年8月26日
Stratstone - MINI Doncaster からの回答
Hi Jayne,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at service.followup@pendragon.uk.com and we will ensure to put you in contact with the leadership team.
Customer Services
Highly recommend!
I absolutely love my new car and the whole experience was made so much easier than I’ve had in the past thanks to the staff at Mini Doncaster.
2021年8月24日
自発的なレビュー
Stratstone - MINI Doncaster からの回答
Hi Ryan,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it’s great to see you had such a positive experience at the MINI branch in Doncaster.
Have a lovely day!
Customer Services
Very good customer service from Hannah
Very good customer service from Hannah. Service completed efficiently
2021年8月1日
Stratstone - MINI Doncaster からの回答
Hi Sarah,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Customer Services
Stratstone - MINI Doncaster からの回答
Hi Connor,
Thanks for the fabulous review!
Kindest regards,
Customer Services
A delight to deal with Strathstone…
A delight to deal with Strathstone Doncaster.
Helpful, informative and allowed us time.
2021年7月30日
Stratstone - MINI Doncaster からの回答
Hi Lynn,
Thanks for the fabulous review!
Kindest regards,
Customer Services
Great service
2021年7月30日
Stratstone - MINI Doncaster からの回答
Hi Joshua,
Thank you for such a positive review.
Have a wonderful day!
Customer Services
We travelled 2 hours to visit…
We travelled 2 hours to visit Stratstone for a car that we had only seen a video of. I can honestly say that I would do the same again without hesitation. Connor was a total delight to deal with and couldn't do enough to alleviate any problems/questions we had. Also, the welcome we received from Josh was second to none. Definately the most enjoyable car purchase we have ever experienced. Thank you Stratstone !!
2021年7月26日
Stratstone - MINI Doncaster からの回答
Hi Tracey
Thanks for the review.
I am very pleased to hear that Connor provided you with a 5* experience!
I will ensure your feedback is passed onto Connor and the leadership team so they know what a great job they are doing!
Thank you again and enjoy your new vehicle!
Customer Services
Disappointing
Overall I am pleased with my Mini, but it was not a great customer experience. The confirmation paperwork was incorrect, the car was ordered in the wrong colour. I had to keep chasing for someone to call me back, and emails were never answered.
2021年7月24日
Stratstone - MINI Doncaster からの回答
Hi Danielle,
Thanks for your review.
I'm disappointed to hear that you have been let down by your recent experience. If you have outstanding issues that we can help with, please email the details to service.followup@pendragon.uk.com.
Thanks,
Customer Services
Receny saw bethany at the dealership…
Receny saw bethany at the dealership for my new cooper s sport. What a fantastic place,fantastic lady and fantastic service. Highly recommend.
2020年3月23日
自発的なレビュー
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