Mini Siverlink has a brilliant customer care, they take time to explain and have great empathy with customer. All the staff from service manager Mark to Liam tech engineer and Calton from BMW to Paul... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Mini Siverlink has a brilliant customer care, they take time to explain and have great empathy with customer. All the staff from service manager Mark to Liam tech engineer and Calton from BMW to Paul... もっと見る
企業が回答しました
Bought my first car through this garage recently, and had a good experience with the team there. Guy called Olly was great when it came to finding the right car to fit my travelling needs and answer... もっと見る
企業が回答しました
Just bought a young, approved mini from stratsone silverlink, as well as traded in our 10 year old diesel mini and 4 year old electric mini. Paul Southern was great, very personable and honest. The pr... もっと見る
企業が回答しました
Visited showroom enjoyed test drive and received offer to buy car under part exchange Advised salesman offer was slightly low but may be accepted subject to satisfactory insurance quote to be che... もっと見る
企業が回答しました
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
当該企業による記述
The Silverlink, NE28 9ND, Wallsend, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
SUPERB SERVICE
FROM THE FIRST CONTACT EVERY ONE I SPOKE WITH WERE VERY PLEASANT AND HELPFUL I PARTICULAR MR PAUL MARTIN SALES AGENT WAS EXELLENT GUIDING ME THROUGH THE SALES OPTIONS AND UPON PURCHASING THE VEHICLE KEPT ME FULLY INFORMED
ALL IN ALL A VERY PLEASANT EXPERIANCE

Stratstone - MINI Tyneside からの回答
Great experience buying our new mini from here. Very friendly staff that know their stuff.

Stratstone - MINI Tyneside からの回答
Excellent first class service from Gary. I would highly recommend.

Stratstone - MINI Tyneside からの回答
Absolutely fantastic work by Gary Stewart thank you for his hard work

Stratstone - MINI Tyneside からの回答
Paul was really helpful, we would definitely buy a car from here again.

Stratstone - MINI Tyneside からの回答
A good experience .Friendly yet professional,and the serviced car feels like new .

Stratstone - MINI Tyneside からの回答
The Mini Cooper I received is exactly what it is described on the website and thanks for Paul Southern who played extremely professional and full of patient In answering my questions about the car. The car is absolutely fine in its performance and appearance. I have no doubt to recommend Stratstone to everyone who wants a Mini.

Stratstone - MINI Tyneside からの回答
Really easy and pleasant process of purchasing a new car they really seemed to care about their customers

Stratstone - MINI Tyneside からの回答
Very helpful staff, nothing was too much trouble, answered all my questions, car was ready to go within 2 days, would definitely recommend this garage.

Stratstone - MINI Tyneside からの回答
I recently bought a car from stratstone, it was a great experience. I dealt with a sales man called Gary Stewart he made purchasing the car easy and enjoyable.
When Gary said he would make sure the car had the scratches touched in and he pointed them out I knew then I had a good salesman.
He was honest from the first moment we looked around the car together.
Gary's approach with us and his honesty was what helped us choose the car at stratstone. He gave us all the details he could and didn't push us once. We had a couple of cars to test drive at other garages but when it came down to the purchase we liked Gary's way.
We had all the information on the car, the couple of issues were going to be corrected before we picked the car up and he kept us updated the whole way through.

Stratstone - MINI Tyneside からの回答
We bought a used mini during lockdown last year. When the car was delivered we had some cosmetic issues with it. I can honestly say that Stratstone have been amazing.
They made it clear that they would surpass our expectations, which they did. Gary at Tyne and Wear sold us the car and has been professional throughout,
Neil collected the car last week and returned to us with all small issues resolved. We have been communicated with constantly and the promise made that any issues would be addressed have been. Sometimes issues happen, we understand that, we also understand the importance of shopping with people like Stratstone, when issues happen they will move heaven and earth to resolve them, which is why we wouldn’t hesitate in recommending Stratstone to anyone looking to purchase a vehicle. Thank you all.

Stratstone - MINI Tyneside からの回答
Brilliant customer care from start to finish, a load of hiccups along the way, but with the help of Mr Paul Martin who is a professional through and through I would not of got through them. A few laughs along the way but a fantastic experience. I would highly recommend Stratstone to anyone. Thank you once again.

Stratstone - MINI Tyneside からの回答
Visited the Stratstone Mini garage at Silverlink by appointment to view a vehicle. We were dealt with on time and the car was available to enable all round viewing and test drive. Staff were very helpful, informative and knowledgeable. I normally find a vehicle part exchange an ordeal but on this occasion Staff, Gary was very helpful and professional making the whole transaction very pleasant. On collection car was very clean, available on time as agreed. 5* will be back when required.

Stratstone - MINI Tyneside からの回答
From initial visit to picking up the Mini all members of staff were polite friendly and helpful towards both myself and my husband.

Stratstone - MINI Tyneside からの回答
The Mini service received was excellent, Stratstone have looked after my Mini Countryman from the day I bought it in 2015.

Stratstone - MINI Tyneside からの回答
I am very happy with the service that i received from Stratstone Mini in Tyneside. I would not hesitate in recommending Gary Stewart to anyone looking for their next car. He was friendly and approachable, and made the process of purchasing a new car very easy and simple.

Stratstone - MINI Tyneside からの回答
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