They returned the vehicle on limp mode with engine lights on then refused to rectify following a routine recall. Then tried to charge me thousands to rectify loads of issues the vehicle allegedly had.... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Quick service done while I waited . For the performance a modern 911 offers £250 pa at 80,000 miles is very cheap motoring compared to other performance cars I have owned. When you factor in the lack... もっと見る
企業が回答しました
Top service. Friendly staff. Clear communication and pricing. Courtesy car provided. Job finished on time. All in all a great experience and top notch customer service!
企業が回答しました
While the service to the vehicle was as good as you would expect from a Porsche dealership, what raised it a step higher was the excellent, professional and friendly attitude I encountered with each... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
Electric Avenue, NG2 1RS, Nottingham, 英国
- 0115 934 0062
4.3
優良
267件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Don't take your vehicle, ever!
They returned the vehicle on limp mode with engine lights on then refused to rectify following a routine recall. Then tried to charge me thousands to rectify loads of issues the vehicle allegedly had. Not!
2026年9月3日
Stratstone - Porsche Centre Nottingham からの回答
Hello Wayne,
Thanks for sharing your feedback on your experience with Porsche Centre Nottingham. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Customer Services
Efficiency Dealt with
Efficiency Dealt with. Thankyou for bringing Kevin home on both occasions. Regards Denise &. Kevin Wallace
2026年9月2日
Stratstone - Porsche Centre Nottingham からの回答
Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with the dealership
Have a lovely day!
Porsche Centre Nottingham Customer Services
Stratstone - Porsche Centre Nottingham からの回答
Hello,
Daryll will appreciate you leaving this review - thank you!
Have a nice day!
Porsche Centre Nottingham Customer Services
The receptionist was very helpful and…
The receptionist was very helpful and Charlie the service advisor was extremely thorough and helpful.
2026年9月2日
Stratstone - Porsche Centre Nottingham からの回答
Hi,
Thank you for taking the time to leave us a review.
We’re pleased to hear that Charlie provided you with a five-star experience.
We greatly appreciate your comments and will be sure to pass onto our leadership team at Stratstone Brand so they know what great job Charlie is doing.
Thank you again and enjoy your vehicle!
Stratstone Brand – Customer Services
Customer service/experience is very poor
The caller experience is probably the worst I have seen in some time; trying to book a car in for service took numerous calls, with no one taking accountability or even bothering to call me back.
2026年8月25日
Stratstone - Porsche Centre Nottingham からの回答
Hello,
I am sorry to hear that you are struggling to get through to our dealership in Stratstone Brand.
Please email us with your details to stratstonecustomercare@stratstone.com and we will ensure that you are contacted back.
Thank you,
Stratstone Brand Customer Services
great service from all concerned
2026年8月25日
Stratstone - Porsche Centre Nottingham からの回答
Hello Mace,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Stratstone - Porsche Centre Nottingham からの回答
Hello Nigel,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Nottingham Customer Services
Very prompt recovery and repair
2026年8月17日
Stratstone - Porsche Centre Nottingham からの回答
Hello Steve,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Nottingham Customer Services
Stratstone - Porsche Centre Nottingham からの回答
Hello,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Porsche Centre Nottingham Customer Services
The usual courteous, timely and efficient service
Dropped into Porsche Nottingham on a lunchtime needing a replacement tyre fitted. Booked the car in for a while you wait appointment the following morning. Experienced the usual courteous, timely and efficient service during the booking and throughout the appointment.
2026年8月6日
Stratstone - Porsche Centre Nottingham からの回答
Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services
Stratstone - Porsche Centre Nottingham からの回答
Hello Antony,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services
Top service
Top service. Friendly staff. Clear communication and pricing. Courtesy car provided. Job finished on time. All in all a great experience and top notch customer service!
2026年7月30日
Stratstone - Porsche Centre Nottingham からの回答
Hello Talim,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services
The staff involved made the whole…
The staff involved made the whole experience an extremely positive one.
Nothing was too much trouble, the whole experience was conducted with a “can do” perspective by everyone.
2026年7月25日
Stratstone - Porsche Centre Nottingham からの回答
Hello Tim,
We appreciate you leaving us a positive review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Great staff!
2026年7月16日
Stratstone - Porsche Centre Nottingham からの回答
Hello Keith,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Nottingham Customer Services
Have enjoyed very good service from, sales, parts and service
Have enjoyed very good service from three departments, sales, parts and service. Currently feeling very grateful.
2026年7月7日
Stratstone - Porsche Centre Nottingham からの回答
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Nottingham Customer Services
Usual high quality experience of…
Usual high quality experience of expectations management and of course engineering!
2026年7月15日
Stratstone - Porsche Centre Nottingham からの回答
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Customer Services
Excellent staff
2026年7月11日
Stratstone - Porsche Centre Nottingham からの回答
Hello Keith,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Nottingham Customer Services
Very enthusiastic and attentive team.
2026年7月10日
Stratstone - Porsche Centre Nottingham からの回答
Hello David,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services
Customer Service
Really poor customer service originally. Having voiced this, it improved significantly, but on the sale day the service level dropped to a new low.
Buying an expensive luxury car should be an exciting experience - this was a chore
I certainly did not feel like a customer.
2026年6月13日
Stratstone - Porsche Centre Nottingham からの回答
Hi Jonathan,
Thanks for sharing your feedback on your experience with Stratstone Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Brand Customer Services
This was my first visit to Porsche…
This was my first visit to Porsche Centre Nottingham for a Summer Health Check on my much-loved Gen 2 Boxster, and I wanted to leave a special mention for Charlie, the Service Apprentice who looked after me.
Charlie was professional, friendly and completely natural throughout the whole visit. She made me feel genuinely welcome from the moment I arrived, kept me informed, and her enthusiasm for both the role and the Porsche brand really shone through.
She is a real credit to Porsche Centre Nottingham, and I’m sure she has a fantastic career ahead of her.
Thank you, Charlie, for making my first visit such a positive experience.
A special thank you also to Lesley, a wonderful host, for making my visit to Porsche Centre Nottingham today such a memorable experience. Her warm welcome, genuine hospitality, delicious BLT and endless refreshments made me feel like I’d been transported to Stuttgart!
Thank you so much 🙏
2026年7月9日
Stratstone - Porsche Centre Nottingham からの回答
Hi Justin,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Charlie and Lesley at Dealership
Have a lovely day!
Stratstone Brand Customer Services
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