I've been very disappointed with the after-sales service at Porsche Centre Nottingham. My car was misdiagnosed as having a fault with the trims. I told them this wasn't the cause and asked th... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great experience all round. From Morgan handling the booking and keeping me updated during the visit along with arranging a space for me to work, to the hosting team for keeping the drinks topped up a... もっと見る
A great experience with OPC Nottingham - service team kept us fully informed and worked their way through a very tricky and awkward repair.
Having called Porsche Nottingham I was greeted by a very enthusiastic and polite young man who's product knowledge was second to none, nothing was to much trouble and a video and pictures came throug... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
Electric Avenue, NG2 1RS, Nottingham, 英国
- 0115 934 0062
4.3
優良
287件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Stratstone - Porsche Centre Nottingham からの回答
Hi Richard,
We appreciate you sharing your positive experience; we are so happy to hear you consistently receive great service from Kinner.
Customer Services
Excellent service with a smile
Excellent service with a smile and a lovely latte. Porsche centres really know how to do customer service. A big thank you to Andrea, Laura, Rachel and Jenny who made my visit special.
2025年4月9日
Stratstone - Porsche Centre Nottingham からの回答
Hi Craig,
We appreciate you sharing your positive experience with us.
We're happy to hear that you enjoyed the excellent service and that our team made your visit special.
Customer Services
Overall professional service was given…
Overall professional service was given by Kinna Arden. I would definitely recommend.
2025年1月9日
Stratstone - Porsche Centre Nottingham からの回答
Hi Jane,
We're happy to hear that you received professional service from Kinna.
Thank you for recommending us; we appreciate your positive feedback!
Customer Services
Helpful friendly and efficient team
Helpful friendly and efficient team. Classic car rates for over 20 year old Porsche makes using them much more sensible for my old car.
2025年9月5日
Stratstone - Porsche Centre Nottingham からの回答
Hi Mr Dunn,
We're happy to hear that our team was helpful, friendly, and efficient! It's great to know our classic car rates make sense for your Porsche.
Customer Services
Stratstone - Porsche Centre Nottingham からの回答
Hi Margaret,
We're glad you found our service efficient and friendly.
We appreciate your feedback regarding the cost.
Customer Services
Brilliant Service
Absolutely delighted with the service I received from Michaela in the service department, absolute legend couldn't fault it!
2025年9月1日
Stratstone - Porsche Centre Nottingham からの回答
Hi,
We're delighted to hear about the exceptional service you received; it's fantastic that you couldn't fault the experience.
We appreciate your positive feedback about Michaela.
Customer Services
Amazing experience cannot fault the…
Amazing experience cannot fault the dealership from start to finish
2025年8月14日
Stratstone - Porsche Centre Nottingham からの回答
Hi Savio,
We are happy to hear that you had such an amazing experience.
Thank you for your positive feedback; we appreciate it greatly.
Customer Services
Great service thanks.
2025年8月1日
Stratstone - Porsche Centre Nottingham からの回答
Hello Wayne,
Thank you for the five star review.
Have a lovely day!
Customer Services
Stratstone - Porsche Centre Nottingham からの回答
Hi Andrew,
We appreciate your positive feedback and are so glad you were happy with our customer care; it means a lot to Dillon.
Customer Services
Mixed experience
Initially the response at purchase was ok after that indifference I think sums it up . Eventually matters were resolved.
2025年7月31日
Stratstone - Porsche Centre Nottingham からの回答
Hi Andrew,
We appreciate your feedback and are sorry to hear that our service didn't meet expectations initially.
We're glad the issues were eventually resolved and will use your comments to improve our customer support.
Customer Services
Stratstone - Porsche Centre Nottingham からの回答
Hello Byron,
Thank you so much for the review.
We're thrilled that you had such a positive experience!
We hope that you'll consider us again in the future.
Customer Services
Friendly Efficiency
Efficient, friendly service. Great communication and updates throughout.
2025年7月8日
Stratstone - Porsche Centre Nottingham からの回答
Hi Matt,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Customer Services
Dreadful customer service
Dreadful customer service, indifferent and brusque to the point of rudeness. Reception team were the only good point.
2025年7月7日
Stratstone - Porsche Centre Nottingham からの回答
Hi Louise,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact us on service.followup@stratstone.com
Thank you,
Customer Services
Porsche service care was good.
Excellent service care with Dillon. And good pick up and drop off as promised. Saved me a trip to Nottm Porsche
2025年7月1日
Stratstone - Porsche Centre Nottingham からの回答
Hi John,
We're happy to hear that you received excellent care and benefited from our pick-up and drop-off service.
Thank you for your positive feedback about Dillon.
Customer Services
Exhaust fitted
Jenny always kept me informed with progress of my car. Will be using Porsche Nottingham again
2025年3月7日
Stratstone - Porsche Centre Nottingham からの回答
Hi Darren,
We're happy to hear that you were well-informed about your car's progress from Jenny.
Customer Services
Stratstone - Porsche Centre Nottingham からの回答
Hi Del-Ryan,
We're happy to hear that you feel welcome and that our service is effective.
Customer Services
professional service as always
I was informed when The AA dropped off my vehicle, maintenance department kept me in contact with the diagnosis and repairs, received my car fixed and cleaned
2025年6月24日
Stratstone - Porsche Centre Nottingham からの回答
Hi Mr Muhammad,
We're happy to hear that our maintenance department kept you informed about your vehicle's diagnosis and repairs, and that you received your car fixed and cleaned.
Thank you for your feedback.
Customer Services
Exceeding the normal expectations.......
While the service to the vehicle was as good as you would expect from a Porsche dealership, what raised it a step higher was the excellent, professional and friendly attitude I encountered with each person I spoke to.
Special thanks go to Michaela, who, along with her colleagues at the front desk, kept me comfortable and updated throughout my wait.
If only all companies were as easy to deal with!
2025年6月20日
Stratstone - Porsche Centre Nottingham からの回答
Hello Cautheen,
We're happy to hear that you had such a positive experience with Michael and the service team.
We appreciate your kind words regarding the professional and friendly service you encountered. It's great to know you were kept comfortable and updated.
Customer Services
Stratstone - Porsche Centre Nottingham からの回答
Hi Mitchell,
We appreciate you taking the time to share your positive experience with our service department; we are so glad to hear it!
Customer Services
Great Team at Nottingham Porsche
Great team at Nottingham Porsche. Reception lovely, service team a little slow as they are super busy but always accomodate requests and have the information you need.
2025年6月4日
Stratstone - Porsche Centre Nottingham からの回答
Hi Jason,
We're happy to hear that you had a positive experience with our team!
We appreciate your feedback regarding the service team and are glad we could accommodate your requests and provide helpful information.
Customer Services
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