Smiling friendly ladies on reception, offering drinks and food on arrival, Georgia was great, very helpful and clear. Love having my car thoroughly cleaned, very professionally, perfect. Thank you
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My GT car was due routine service with no serious concerns although I had noted some subtle variation in drive, gear changes and cabin sounds. Mike Pinkerton in service logged all the details an... もっと見る
企業が回答しました
Very helpful service team that took the time to do a test drive with me to try and locate an intermittent rattle in the roof lining.
企業が回答しました
Vehicle had major service, then few weeks later engine fault and loss of power. Porsche Stockport unable to find fault. Refused further checks as under Warranty. (Cost savings) so returned vehicle w... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
Marsland Street 24, SK1 2AH, Stockport, England, 英国
- 0161 476 9090
4.5
優良
234件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Stratstone - Porsche Centre Stockport からの回答
Hi Trevor,
Thank you for your five stars! We value your feedback.
Customer Services
Excellent customer care - Warranty supervision and guidance
Excellent customer care, Ryan went that extra mile with constant updates via telephone and e-mail - ensuring I was always informed with updates.
In addition, Ryan's knowledge and courtesy offered me comfort that I received the very best customer service, offered solutions to issues arisen by warranty query, solved these issues and managed to overcome hurdles to my benefit. Thanks Ryan!!!
2024年3月20日
Stratstone - Porsche Centre Stockport からの回答
Hi Mr Westerman,
Thank you so much for your lovely review.
We love to hear when our team members go the extra mile!
I will ensure your feedback is passed onto Ryan and the leadership team so they know what a great job they are doing!
Thank you again.
Customer Services
Excellent service
Excellent service, problem solved quickly even though I had no booking as the car needed to be checked over asap. Many thanks to Ryan in particular.
2024年3月6日
Stratstone - Porsche Centre Stockport からの回答
Hi Joanne,
We appreciate you taking the time to review us!
I am very pleased everything was handled to your satisfaction by Ryan.
Enjoy your day!
Customer Services
The staff were welcoming and helpful at…
The staff were welcoming and helpful at all times. I was taken care of well.
2024年2月24日
Stratstone - Porsche Centre Stockport からの回答
Hi Apurba,
Thank you for taking the time to review us.
You have really made our day!
Customer Services
Excellent :)
2024年2月13日
Stratstone - Porsche Centre Stockport からの回答
Hi Angela,
A big thank you for leaving us a 5* review!
Have a lovely day!
Customer Services
Very poor sales service from this…
Very poor sales service from this branch.
After reserving a Range Rover Velar reg DY72FOF 10472 miles .
I was told that they wouldn’t hold the car past midnight that day , they took the car off line completely .
At 04:00 am my reservation was still showing on line , yet by 08:00am it disappeared.
They never rang me as promised the next day ( Saturday) but rang on Monday to say the car had sold over the weekend!!
No matter what excuse they put forward from this review , it’s very poor service .
And I challenge them to prove the sale of that vehicle
2024年1月26日
自発的なレビュー
Stratstone - Porsche Centre Stockport からの回答
Hi Shaun,
Thank you for taking the time to review.
Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.
I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Customer Services
Great service and quick turnaround
Great service and quick turnaround. Steve's lads dont disappoint.
2024年1月24日
Stratstone - Porsche Centre Stockport からの回答
Hi Lawrence,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services
Excellent Service
The whole team at Porsche Stockport were welcoming, polite and couldn't do enough to help. Brilliant.
2024年1月12日
Stratstone - Porsche Centre Stockport からの回答
Hi Andy,
Thank you for your kind words - we're glad to have been of service!
Take care,
Customer Services
Porsche dealership costs
I was very pleased with the service received and costs. I had had a quote from an independent Porsche specialist local to me in Hale, Liverpool that exceeded the cost of Porsche main dealership in Stockport. How bizarre!
2024年1月4日
Stratstone - Porsche Centre Stockport からの回答
Hi Satpall,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Customer Services
Stratstone - Porsche Centre Stockport からの回答
Hi Mark,
Chris will appreciate you leaving this a review - thank you!
Have a nice day!
Customer Services
Stratstone - Porsche Centre Stockport からの回答
Hi Paul,
Thank you for your positive review.
Have a great day!
Customer Services
Excellent service
The friendliness and determination of Damien (Sales) to find a car that was right for me was really impressive.
He always got back to me to resolve any queries I had, and he made my experience of buying my first Porsche a pleasurable one.
2023年11月10日
Stratstone - Porsche Centre Stockport からの回答
Hello Tony,
Thanks so much for the review!
Damien and the management team take pride in providing excellent customer service.
Take care,
Customer Services
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