Very poor service. Wasted whole day without doing any work on the car. Car needed system upgrade which did not happen. Did not provide any courtesy car or uber vouchers
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The ladies on reception are always pleasant and efficient. Met with Tom Boniface a really nice knowledgeable chap who sorted everything. Thanks everyone
Purchased my 2nd vehicle from Porsche Stockport. Always received a warm welcome from the reception staff who have been always eager to please and ready to offer a refreshment the minute I walk throug... もっと見る
企業が回答しました
Refreshingly honest approach to car sales. Prompt responses to emails and genuine advice in terms of accessories/add-ons. We bought 2 new cars off them at same time and felt valued and appreciated. Re... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
Marsland Street 24, SK1 2AH, Stockport, England, 英国
- 0161 476 9090
4.4
優良
243件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Stratstone - Porsche Centre Stockport からの回答
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Stockport Customer Services
Stratstone - Porsche Centre Stockport からの回答
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Stratstone - Porsche Centre Stockport からの回答
Hello Paul,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Stockport Customer Services
I’ve just bought a new car from Porsche…
I’ve just bought a new car from Porsche Stockport and I can honestly say I’ve never had such a good experience with a sales guy James king sold me the car and he was brilliant so nice, no pressure, I told him what I was looking for and he found me exactly that, lovely guy very informative never rushed me and was so kind and thoughtful. I picked the car up yesterday and I’m over the moon thank you James and not forgetting the girls in reception especially the lovely Sue xx
2026年7月29日
自発的なレビュー
Stratstone - Porsche Centre Stockport からの回答
Hello Ella,
Thanks for sharing your recent experience!
It sounds like James has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Stratstone Brand Customer Services
Highly recommend Porsche Centre
As always, excellent, professional and friendly service from all the team at Stockport Porsche centre.
2026年7月28日
Stratstone - Porsche Centre Stockport からの回答
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Not offered any refreshments .
2026年7月28日
Stratstone - Porsche Centre Stockport からの回答
Hello,
Thank you for taking the time to complete a review. We truly value your feedback and are committed to improving your experience with us.
To help us better understand, please reach out to our dedicated team at stratstonecustomercare@stratstone.com. By providing more details, you'll give us the opportunity to investigate thoroughly and work towards turning your experience around.
Your input is invaluable to us.
Best regards,
Stratstone Brand Customer Services
Love the car the performance feels…
Love the car the performance feels luxury. Customer service is excellent too ..
2026年7月23日
Stratstone - Porsche Centre Stockport からの回答
Hello Singh,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Stratstone - Porsche Centre Stockport からの回答
Hello Carole,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Georgia was great and I was happy to…
Georgia was great and I was happy to get my car serviced and audio fixed. The experience could of been improved with the following:
My car was not cleaned after my service and the mileage was incorrect on the service invoice. Mike did mention when it came back in that it would be cleaned properly and they were sorry they couldn't get around to it.
After my second visit due to water ingress and damage to my amplifier. My car was washed outside but covered in bird droppings by the time I could collect it. The inside was not cleaned again. Also this repair took around 2 weeks and a loan car would of been really helpful.
I hope this feedback helps create a better experience in the future.
Thank you.
2026年7月7日
Stratstone - Porsche Centre Stockport からの回答
Hello,
Thanks so much for your feedback and for choosing us. We'd love to know what could have made it a full five stars next time. We're always looking for ways to improve, so your insight really helps us keep raising the bar.
Stratstone Brand Customer Services
Excellent Customer Service from Michael
I recently took my car in for a service, which also included investigating an issue with the rear camera washer.
While the technical issue is still being looked into, I would like to recognise Michael for the way he handled my case. He was professional, responsive, and kept me informed throughout the process. He followed up when promised, answered my questions patiently, and made sure I understood what was happening at each stage.
Even when an issue cannot be resolved immediately, good communication and taking ownership make a significant difference to the overall customer experience. Michael demonstrated both, and I genuinely appreciate his professionalism and dedication. Thank you for your support.
2026年7月1日
Stratstone - Porsche Centre Stockport からの回答
Hello Derek,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Stockport Customer Services
Stratstone - Porsche Centre Stockport からの回答
Hello Wilson,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Stratstone Brand Customer Services
Stratstone - Porsche Centre Stockport からの回答
Hello Simon,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Stockport Customer Services
Stratstone - Porsche Centre Stockport からの回答
Hello Colin,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Stockport Customer Services
Good service with a loan car back up.
Updates can sometimes take longer than expected so useful to have a replacement car which I had.
2026年6月23日
Stratstone - Porsche Centre Stockport からの回答
Hello David,
Thanks for taking the time to leave your review. We're pleased to hear the team looked after you and that things went smoothly overall. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.
Porsche Centre Stockport Customer Services
Prompt helpful service
2026年6月24日
Stratstone - Porsche Centre Stockport からの回答
Hello Keith,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Stockport Customer Services
Stratstone - Porsche Centre Stockport からの回答
Hello John,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Stockport Customer Services
Stratstone - Porsche Centre Stockport からの回答
Hello Amjad,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Stockport Customer Services
A smooth and professional service…
A smooth and professional service provided by Porsche Stockport dealership.
2026年5月30日
Stratstone - Porsche Centre Stockport からの回答
Hello Mohammed,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Pleasant staff
Pleasant staff, but difficult to phone staff and slow to call back when not available.
2026年5月19日
Stratstone - Porsche Centre Stockport からの回答
Hi Wobbie,
We're sorry to hear that you are struggling to get through to our dealership in Porsche Centre Stockport.
Please email us with your details to stratstonecustomercare@stratstone.com and we will ensure that you are contacted back.
Thank you,
Porsche Centre Stockport Customer Services
Stratstone - Porsche Centre Stockport からの回答
Hello Chris.
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services
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