Stratstone - Porsche Centre Stockport レビュー 

243
•
TrustScore 5段階評価の4.5

4.4

Marsland Street 24, SK1 2AH Stockport, England, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Very poor service. Wasted whole day without doing any work on the car. Car needed system upgrade which did not happen. Did not provide any courtesy car or uber vouchers

5つ星のうち5の評価

The ladies on reception are always pleasant and efficient. Met with Tom Boniface a really nice knowledgeable chap who sorted everything. Thanks everyone

5つ星のうち5の評価

Purchased my 2nd vehicle from Porsche Stockport. Always received a warm welcome from the reception staff who have been always eager to please and ready to offer a refreshment the minute I walk throug... もっと見る

企業が回答しました

5つ星のうち5の評価

Refreshingly honest approach to car sales. Prompt responses to emails and genuine advice in terms of accessories/add-ons. We bought 2 new cars off them at same time and felt valued and appreciated. Re... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. ・
  3. オイル交換サービス
  4. 自動車修理・整備店
  5. 自動車製造業者
  6. 車検場
  7. 中古車ディーラー

当該企業による記述

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

当該企業による記述

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

連絡先

  • Marsland Street 24, SK1 2AH, Stockport, England, 英国

  • 0161 476 9090

4.4

優良

TrustScore 5段階評価の4.5

243件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(243)

過去12か月のレビュー数: 4,560件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Service Team

You are always made to feel that your custom is valued

2026年5月20日
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hello David.
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Stockport Customer Services

5つ星のうち5の評価

Fast , Friendly, Reliable

Tom helped me, but every part of the team and everyone I spoke to offered excellent service. It was just a great reassuring experience.

2026年5月9日
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hello Danny.
Thank you for your positive review.
Tom and the rest of the team are always happy to help!
Have a great day!
Stratstone Brand Customer Services

5つ星のうち5の評価

excellent experience

excellent experience. friendly and good communication from Tom.

2026年5月7日
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hello Martin,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

5つ星のうち5の評価

Highly recommended

I recently had my car serviced at Porsche Centre Stockport and the experience was excellent from start to finish. The whole process was handled with professionalism, efficiency and genuine attention to customer care throughout.

The service team were friendly, knowledgeable and kept me fully informed at every stage, making everything straightforward and stress-free. It is clear they take real pride not only in the work they carry out, but also in ensuring customers feel valued and looked after.

What particularly stood out was the level of customer service when I had a small concern afterwards. It was dealt with promptly, professionally and with genuine care to ensure I was completely satisfied. That level of aftercare and commitment to customer satisfaction is increasingly rare and was greatly appreciated.

I would very highly recommend Porsche Centre Stockport to anyone looking for exceptional servicing and first-class customer care.

2026年5月7日
自発的なレビュー
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services

5つ星のうち5の評価

Great personal service as usual

Great personal service as usual

2026年4月30日
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

5つ星のうち5の評価

Porsche Stockport feels second home

Porsche Stockport feels second home, great hospitality, nice Coffee & biscuits, full of positive energy, super kind staff, professional service with fast Chargers and comfortable waiting lounge, you just relax and don't feel the time go by.

2026年4月29日
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hello Fariborz,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

5つ星のうち5の評価

Great staff and a comfortable relaxing…

Great staff and a comfortable relaxing environment. Work done with no problems and good value for an MOT

2026年5月1日
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hello David,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

5つ星のうち5の評価

Outstanding customer service

Excellent service

2026年4月23日
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

5つ星のうち1の評価

Poor customer service

Poor customer service. Brand new Porsche Cayenne with engine misfire. Dealership principal was not replying to my emails.

2026年4月8日
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hello Ian,
Thanks for leaving us this feedback.
Please accept my apologies for the lack of communication you have received from the dealership, I will ensure that this is addressed internally.
Thank you,
Porsche Centre Stockport Customer Services

5つ星のうち3の評価

Not exactly premium service from a “premium” brand

Several issues with the way I was dealt with..

2026年4月14日
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hello Stuart,

Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.

We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.

This will enable us to address any areas of concern and ensure a better experience for you and others.

Thank you once again for taking the time to review us.

Stratstone Brand Customer Services

5つ星のうち5の評価

Helpful

Helpful
Quick and lent a car while been servced

2026年4月22日
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hello Andrew,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Porsche Centre Stockport Customer Services

5つ星のうち5の評価

We recently bought a Macan from the…

We recently bought a Macan from the Porsche dealership in Stockport and had a great experience from start to finish, all thanks to Chris.

It was our first time buying a Porsche, so we didn’t know much going in. Chris was incredibly patient and took the time to walk us through everything in detail. He let us spend hours using the car configurator and was more than happy to go back and forth with us over the following weeks as we made changes. Nothing ever felt rushed.

What really stood out was how calm, polite and honest he was throughout. He’s very softly spoken, not pushy at all, and completely transparent – which made the whole process feel comfortable and enjoyable.

At one point we did consider going with another dealership just because it was closer to home, but after speaking with Chris again, he reassured us why we chose Stockport in the first place. We’re really glad we stuck with him.

The overall service was genuinely excellent from beginning to end. No regrets at all (other than the dent in the bank balance!).

If you’re thinking about buying a Porsche, I’d highly recommend speaking to Chris. His knowledge is spot on, and with how customisable these cars are, it really helps to have someone who knows the product inside out.

Post purchase there have been a few minor teething problems. No if's no buts - everything was sorted and follow ups arranged quickly so rest assured the after care is just as amazing as the sales.

2026年3月28日
自発的なレビュー
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Customer Services

5つ星のうち1の評価

Poor, poor, poor service

I was given an invoice for £700 more than the price quoted for the service and then was told that when I booked the car in I was advised of the increase which is a complete fabrication of the truth.

2026年4月8日
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hi,

Thanks for sharing your feedback on your experience with Stratstone Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Stratstone Brand Customer Services

5つ星のうち5の評価

Fast and efficient work

Fast and efficient work! Thank you

2026年4月2日
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Stockport Customer Services

5つ星のうち1の評価

Absolutely shocking

Absolutely shocking, Michael Pinkerton never gets back to you by emails or telephone, all I wanted was to get my car fixed. In the end I dealt with a lad called Tom who was brilliant got back to me straight away so I knew where I was up to with work cost etc.Got car sorted else where, due to bad service.
Will do my best to avoid this place!!!!

2026年3月23日
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hi Andrea,
Thanks for leaving us this feedback.
Please accept my apologies for the lack of communication you have received from the dealership, I will ensure that this is addressed internally.
Thank you,
Porsche Centre Stockport Customer Services

5つ星のうち5の評価

Purchased my 2nd vehicle from Porsche…

Purchased my 2nd vehicle from Porsche Stockport. Always received a warm welcome from the reception staff who have been always eager to please and ready to offer a refreshment the minute I walk through the door. James King, the sales specialist was courteous and a delight to deal with. His knowledge and understanding of my needs were exemplary. A true gentleman!!

2026年3月30日
自発的なレビュー
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hi Stephen,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with James at Dealership
Have a lovely day!
Porsche Centre Stockport Customer Services

5つ星のうち5の評価

James was very friendly and efficient…

James was very friendly and efficient throughout the process of ordering our new Macan

2026年3月23日
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

5つ星のうち4の評価

Thorough care of my car, pricing "ambiguous".

Thourugh care of my car, "misunderstanding" on price of job (resolved after my query).
Anticipated wait was 2 hours instead of "about1".
The overall experience was what I'd expect from Porsche but updates on the progress of the job wouldhave been appreciated as was the price I was quoted on arrival which was not what I had been given before making the appointment.

2026年3月17日
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hello Sam,
Thanks for taking the time to leave your review. We're pleased to hear the team looked after you and that things went smoothly overall. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.
Stratstone Brand Customer Services

5つ星のうち5の評価

Great customer service provided by…

Great customer service provided by Steven Hughes on Service desk. I’ve been coming here for the last five years and I’ve always dealt with him and have to say it has been a pleasurable experience every time.
Simon

2026年3月16日
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hi Simon,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Steven at Dealership
Have a lovely day!
Stratstone Brand Customer Services

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