Smiling friendly ladies on reception, offering drinks and food on arrival, Georgia was great, very helpful and clear. Love having my car thoroughly cleaned, very professionally, perfect. Thank you
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My GT car was due routine service with no serious concerns although I had noted some subtle variation in drive, gear changes and cabin sounds. Mike Pinkerton in service logged all the details an... もっと見る
企業が回答しました
Very helpful service team that took the time to do a test drive with me to try and locate an intermittent rattle in the roof lining.
企業が回答しました
Vehicle had major service, then few weeks later engine fault and loss of power. Porsche Stockport unable to find fault. Refused further checks as under Warranty. (Cost savings) so returned vehicle w... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
Marsland Street 24, SK1 2AH, Stockport, England, 英国
- 0161 476 9090
4.5
優良
234件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Stephen Hughes as always been an…
Stephen Hughes as always been an absolute pleasure to do business with he has now looked after my servicing, tyres and warranty needs for over 5 years and is my go too person at Porsche Stockport.
2026年1月26日
Stratstone - Porsche Centre Stockport からの回答
Hello Steven,
Stephen will appreciate you leaving this review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Service has improved at Stratstone, given recent staff changes.
Attentive and helpful receptionist. The Sales Manager addressed the issue quickly and explained everything. Service Executive kept my updated whilst I awaited repair.
2026年1月23日
Stratstone - Porsche Centre Stockport からの回答
Hello, Alexandra.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Porsche Centre Stockport Customer Services
Very helpful and my new car was…
Very helpful and my new car was presented perfectly
2026年1月22日
自発的なレビュー
Stratstone - Porsche Centre Stockport からの回答
Hello, Wayne.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Porsche Centre Stockport Customer Services
Stratstone - Porsche Centre Stockport からの回答
Hello Stephen, We appreciate you leaving us a review - thank you! Have a nice day! Stratstone Brand Customer Services
Porsche Stockport the place you feel proud to drive a Porsche
Porsche Stockport provided me with an excellent service. Everyone was extremely professional while most caring and welcoming with a very warm hospitality. They truly made me feel relaxed in a very comforting environment with excellent ambience. They certainly know how to make you feel special. Thank you.
2026年1月13日
Stratstone - Porsche Centre Stockport からの回答
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Stockport Customer Services
Full vehicle check and fault diagnostic
The service team did a thorough check over the car including updating uncompleted recalls and a check of the charging systems. Steve also offered some advice on next steps should further work be required
2026年1月12日
Stratstone - Porsche Centre Stockport からの回答
Hi David,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Steve at Dealership
Have a lovely day!
Porsche Centre Stockport Customer Services
Stratstone - Porsche Centre Stockport からの回答
Hello Justine,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Unhappy
They tried to charge me double what it should cost for a service for my car. The on board charger had broken. I paid extra for a fast charging facility when I bought the car but they replaced the broken fast charger with a normal charger. When the on board charger broke, it broke our household charger too and I am yet to hear whether Porsche will be paying for the replacement of our household charger.
2025年12月27日
Stratstone - Porsche Centre Stockport からの回答
Hello,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Stratstone Brand Customer Services
The senior service staff are not…
The senior service staff are not helpful or nice to deal with.
After having the car at stockport for nearly 3 weeks
have driven oit for just under 20 miles it has three issues .... tyres , air con filter and low brake fluid.
We had a video showing us the inspection that you did ?
2025年12月18日
Stratstone - Porsche Centre Stockport からの回答
Hi Leonard,
Thanks for sharing your feedback on your experience with Porsche Centre Stockport. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Customer Services
Great service
2025年12月11日
Stratstone - Porsche Centre Stockport からの回答
Hello George,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Great organised visit for my oil…
Great organised visit for my oil service and part replacement. Mike looked after me very well and helped me pre-plan for 2026 my MOT.
2025年12月17日
Stratstone - Porsche Centre Stockport からの回答
Hi Kerry,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Mike at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Really poor service.
Really poor service.
My 3 year old car broke down evening of 25th November. Porsche Assist sent a third party to recover my vehicle to my home due to the dealership being closed. Third party recovery damaged the car.
Called Porshce Centre Stockport on 26th November for advice on how to get the car to the dealership. Person I spoke to couldn't have had a worse attitude. Was told to call Porsche Assist as it was "nothing to do with me or the dealership" and was basically told it wasn't their problem.
Car was collected and taken to the dealership on 26th November. Wiring fault caused the traction control and spoiler modules to fail.
Car collected from Porsche Centre Stockport on 1st December. Upon arriving home, the spoiler was stuck in the extended position and wouldn't retract. Next time I started the car I received a Chassis Error. Called John who had dealt with the original repair, but he was unavailable. Called twice on 1st December and twice on 2nd December and had to complain before I got a call back. Was told I couldn't be seen until 17th December so complained and was booked in for Friday 5th December.
Needed to cancel the appointment and also had further issues with the car to discuss.
Called twice on 3rd December to cancel the appointment with no call back. Also called twice on 4th December with no call back. It is now 4pm on 5th December and still no call back.
I would not recommend Porshce Centre Stockport on the back of this. The calls were regular and the service was amazing when they wanted my money for the car, but the aftersales service has left me questioning whether I want to keep the car or sell it and spend my money elsewhere!
2025年12月5日
Stratstone - Porsche Centre Stockport からの回答
Hi Stephen,
Thanks for leaving us this feedback.
Please accept my apologies for the lack of communication you have received from the dealership, I will ensure that this is addressed internally.
Thank you,
Porsche Centre Stockport Customer Services
Excellent Service
2025年11月25日
Stratstone - Porsche Centre Stockport からの回答
Hello Andrew,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Customer Services
Stratstone - Porsche Centre Stockport からの回答
Hello Steve,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Fantastic experience with Des & Nathan
Fantastic experience with both Desmond and Nathan at Porsche Stockport. Thank you both for all your help and support on my career it was a pleasure to be served by you both.
2025年11月20日
自発的なレビュー
Stratstone - Porsche Centre Stockport からの回答
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Customer Services
Everything is super nice!
2025年11月12日
Stratstone - Porsche Centre Stockport からの回答
Hello Andrew,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Stockport Customer Services
Stratstone - Porsche Centre Stockport からの回答
Hello David.
Thanks for sharing your feedback on your experience with Porsche Centre Stockport .
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Porsche Centre Stockport Customer Services
Stratstone - Porsche Centre Stockport からの回答
Hello David, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Stratstone Customer Services,
stratstonecustomercare@stratstone.com.
Stratstone - Porsche Centre Stockport からの回答
Hi Martin,
Thank you for your positive feedback and your time.
Customer Services
Efficient and helpful
Efficient and helpful, going the extra mile to resolve an issue I had
2025年10月16日
Stratstone - Porsche Centre Stockport からの回答
Hi Robert,
We're happy to hear that our team was efficient and helpful in resolving your issue.
Customer Services
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