Smiling friendly ladies on reception, offering drinks and food on arrival, Georgia was great, very helpful and clear. Love having my car thoroughly cleaned, very professionally, perfect. Thank you
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My GT car was due routine service with no serious concerns although I had noted some subtle variation in drive, gear changes and cabin sounds. Mike Pinkerton in service logged all the details an... もっと見る
企業が回答しました
Very helpful service team that took the time to do a test drive with me to try and locate an intermittent rattle in the roof lining.
企業が回答しました
Vehicle had major service, then few weeks later engine fault and loss of power. Porsche Stockport unable to find fault. Refused further checks as under Warranty. (Cost savings) so returned vehicle w... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
Marsland Street 24, SK1 2AH, Stockport, England, 英国
- 0161 476 9090
4.5
優良
234件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Stratstone - Porsche Centre Stockport からの回答
Hi George,
We appreciate you sharing your positive experience and are happy you were satisfied with our exceptional service and professionalism.
Customer Services
1st time using Porsche Stockport…Sloppy…
1st time using Porsche Stockport…Sloppy and Complacent and will be back to Wilmslow instead
2025年10月3日
Stratstone - Porsche Centre Stockport からの回答
Hi James,
We appreciate your feedback and we're sorry your visit wasn't satisfactory.
We'll address your concerns to improve our service.
Customer Services
Stratstone - Porsche Centre Stockport からの回答
Hello Mr English,
We're happy to hear that our team delivered excellent, timely work.
Customer Services
Great service on service department as…
Great service on service department as always. Great work!
2025年1月10日
Stratstone - Porsche Centre Stockport からの回答
Hi Mr Hewitson,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day,
Customer Services
Service and MoT
They did what they said they would do. The whole process was easy. Steve managed the work and was so helpful and friendly as were all the team. Will be back next time things are due for the car.
2025年9月22日
Stratstone - Porsche Centre Stockport からの回答
Hi Loretta,
We're happy to hear that the process was easy and that we delivered on our promises.
We appreciate that Steve was helpful and friendly.
Thank you for your feedback and future custom.
Customer Services
Great service from the dealership
Booked the car in quickly, serviced next day and great service from the dealership.
2025年9月16日
Stratstone - Porsche Centre Stockport からの回答
Hello Weston,
We're happy to hear the booking and service were quick, and that you received great service from our dealership!
Take care,
Customer Services
Mr Michael was Very good.
2025年9月10日
Stratstone - Porsche Centre Stockport からの回答
Hi,
Thank you for your positive feedback; we appreciate it.
Customer Services
Read the Warranty small print!!
Vehicle had major service, then few weeks later engine fault and loss of power.
Porsche Stockport unable to find fault. Refused further checks as under Warranty. (Cost savings) so returned vehicle without repair. Fast forward few weeks I broke down with kids in car and now red engine warning. Fault with injector and a week without a vehicle. Car been running with faulty injector for over 3 months so now I potentially have a time bomb and will need to renew Warranty every year or risk a hige repair bill. Not happy at all. Dont bother with Porsche assist either as you get a offered a Macan empty on fuel or Enterprise rent a car.
2025年9月13日
Stratstone - Porsche Centre Stockport からの回答
Hello,
We appreciate you bringing this to our attention.
We're sorry to hear about the engine fault, loss of power, and subsequent breakdown with your children.
We'll investigate why the issue wasn't identified and the concerns with the warranty service and Porsche assist.
Your feedback is valuable.
Customer Services
Friendly and efficient service
2025年9月3日
Stratstone - Porsche Centre Stockport からの回答
Hi Greg,
We appreciate you taking the time to leave us this wonderful feedback regarding your recent experience with our services.
Customer Services
Great service and communications
2025年8月1日
Stratstone - Porsche Centre Stockport からの回答
Hi Zeb,
We appreciate you sharing your positive experience with our service and communications; thank you for the great review.
Customer Services
An outstanding experience from…
An outstanding experience from beginning to end!
Chris, our Sales Ambassador, was exceptional—highly professional, friendly, and incredibly helpful throughout the entire process. This was truly one of the best car buying experiences I've ever had, and Chris exceeded all expectations. He kept us well-informed at every stage and made us feel genuinely welcome.
Fantastic service—thank you, Porsche Stockport!
2025年8月14日
自発的なレビュー
Stratstone - Porsche Centre Stockport からの回答
Hello Jillian,
We appreciate you sharing your positive car buying experience.
We're happy to hear that you found Chris to be professional and helpful.
We are glad you felt welcome and well-informed throughout the process.
Thank you for your feedback.
Customer Services
Excellent customer service
2025年8月6日
Stratstone - Porsche Centre Stockport からの回答
Hello,
Thank you for choosing Porsche Centre Stockport.
All the best!
Customer Services
Excellent service by Michael in…
Excellent service by Michael in service.
Thank you very much
2025年8月13日
Stratstone - Porsche Centre Stockport からの回答
Hi Tahir,
Thank you very much for your positive feedback about Michael and for taking the time to share.
Customer Services
Stratstone - Porsche Centre Stockport からの回答
Hi Tony,
We appreciate you taking the time to leave us this feedback and are glad to hear you had a positive experience with our team.
Customer Services
Exemplar Customer Service!
Always very helpful, great customer service. The ladies on the reception are lovely, Ben is a great salesman, very knowledgeable and helpful. Steve always does our MOT, he’s helpful, friendly and always does a great job. Wouldn’t take our car anywhere else.
2025年8月8日
Stratstone - Porsche Centre Stockport からの回答
Hello Stevie,
We appreciate you taking the time to leave us such a fantastic review!
We're so happy to hear that you consistently receive helpful and great service from Steve.
We value your continued business!
Customer Services
Excellent Customer Service
Excellent customer service courtesy of Nathan and a warm welcome, even managed to reduce the cost from the original quote which was most appreciated.
2025年8月6日
Stratstone - Porsche Centre Stockport からの回答
Hello Steven,
We're happy to hear that you received excellent customer service and a warm welcome from Nathan.
We appreciate your positive feedback regarding the cost reduction from the original quote.
Customer Services
A very professional outfit with high…
A very professional outfit with high customer standards
2025年8月4日
Stratstone - Porsche Centre Stockport からの回答
Hi Paul,
We appreciate you taking the time to leave us a 5-star review!
We're happy to hear our customer standards met your expectations.
Customer Services
Great service
Great service. Suprised how quickly my request for a service and loan car was accomodated...
2025年7月29日
Stratstone - Porsche Centre Stockport からの回答
Hi Tim,
We're happy to hear that our service met your needs so efficiently.
It's great to know that we could accommodate your service request and loan car quickly.
Customer Services
Stratstone - Porsche Centre Stockport からの回答
Hi Mr Shahid,
Thank you for your positive feedback regarding our communication and transparency.
Customer Services
Disappointing
I have struggled since i bought my car with various small issues, which have all eventually been sorted. However my main issue is with communication. I have continuously struggled to speak to various people, and rarely got call-backs when asked for. This does appear to have improved, and I can see the dealership is trying to rectify matters. However on the whole, my experience after buying a Porsche for the first time has been largely disappointing.
2025年6月1日
Stratstone - Porsche Centre Stockport からの回答
Hi,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at service.followup@stratstone.com and we will ensure to put you in contact with the leadership team.
Thank you,
Customer Services
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