Stratstone - Porsche Centre Stockport レビュー 

243
•
TrustScore 5段階評価の4.5

4.4

Marsland Street 24, SK1 2AH Stockport, England, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Very poor service. Wasted whole day without doing any work on the car. Car needed system upgrade which did not happen. Did not provide any courtesy car or uber vouchers

5つ星のうち5の評価

The ladies on reception are always pleasant and efficient. Met with Tom Boniface a really nice knowledgeable chap who sorted everything. Thanks everyone

5つ星のうち5の評価

Purchased my 2nd vehicle from Porsche Stockport. Always received a warm welcome from the reception staff who have been always eager to please and ready to offer a refreshment the minute I walk throug... もっと見る

企業が回答しました

5つ星のうち5の評価

Refreshingly honest approach to car sales. Prompt responses to emails and genuine advice in terms of accessories/add-ons. We bought 2 new cars off them at same time and felt valued and appreciated. Re... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. ・
  3. オイル交換サービス
  4. 自動車修理・整備店
  5. 自動車製造業者
  6. 車検場
  7. 中古車ディーラー

当該企業による記述

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

当該企業による記述

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

連絡先

  • Marsland Street 24, SK1 2AH, Stockport, England, 英国

  • 0161 476 9090

4.4

優良

TrustScore 5段階評価の4.5

243件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(243)

過去12か月のレビュー数: 4,560件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Really poor service.

Really poor service.
My 3 year old car broke down evening of 25th November. Porsche Assist sent a third party to recover my vehicle to my home due to the dealership being closed. Third party recovery damaged the car.
Called Porshce Centre Stockport on 26th November for advice on how to get the car to the dealership. Person I spoke to couldn't have had a worse attitude. Was told to call Porsche Assist as it was "nothing to do with me or the dealership" and was basically told it wasn't their problem.
Car was collected and taken to the dealership on 26th November. Wiring fault caused the traction control and spoiler modules to fail.
Car collected from Porsche Centre Stockport on 1st December. Upon arriving home, the spoiler was stuck in the extended position and wouldn't retract. Next time I started the car I received a Chassis Error. Called John who had dealt with the original repair, but he was unavailable. Called twice on 1st December and twice on 2nd December and had to complain before I got a call back. Was told I couldn't be seen until 17th December so complained and was booked in for Friday 5th December.
Needed to cancel the appointment and also had further issues with the car to discuss.
Called twice on 3rd December to cancel the appointment with no call back. Also called twice on 4th December with no call back. It is now 4pm on 5th December and still no call back.
I would not recommend Porshce Centre Stockport on the back of this. The calls were regular and the service was amazing when they wanted my money for the car, but the aftersales service has left me questioning whether I want to keep the car or sell it and spend my money elsewhere!

2025年12月5日
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hi Stephen,
Thanks for leaving us this feedback.
Please accept my apologies for the lack of communication you have received from the dealership, I will ensure that this is addressed internally.
Thank you,
Porsche Centre Stockport Customer Services

5つ星のうち5の評価

Excellent Service

2025年11月25日
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hello Andrew,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Customer Services

5つ星のうち5の評価

Excellent staff that make you feel…

Excellent staff that make you feel welcome

2025年11月19日
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hello Steve,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

5つ星のうち5の評価

Fantastic experience with Des & Nathan

Fantastic experience with both Desmond and Nathan at Porsche Stockport. Thank you both for all your help and support on my career it was a pleasure to be served by you both.

2025年11月20日
自発的なレビュー
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hello,

Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!

Stratstone Customer Services

5つ星のうち5の評価

Everything is super nice!

2025年11月12日
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hello Andrew,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Stockport Customer Services

5つ星のうち2の評価

Service costs are over priced!

Service costs are over priced!

2025年11月3日
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hello David.

Thanks for sharing your feedback on your experience with Porsche Centre Stockport .

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Porsche Centre Stockport Customer Services

5つ星のうち5の評価

Always a top service at Porsche…

Always a top service at Porsche Stockport!!

2025年10月30日
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hello David, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Stratstone Customer Services,
stratstonecustomercare@stratstone.com.

5つ星のうち5の評価

Personable

Personable, honest and importantly no surprises

2025年10月17日
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hi Martin,

Thank you for your positive feedback and your time.
Customer Services

5つ星のうち5の評価

Efficient and helpful

Efficient and helpful, going the extra mile to resolve an issue I had

2025年10月16日
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hi Robert,

We're happy to hear that our team was efficient and helpful in resolving your issue. 
Customer Services

5つ星のうち5の評価

Exceptional service and professionalism

Exceptional service and professionalism

2025年10月17日
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hi George,

We appreciate you sharing your positive experience and are happy you were satisfied with our exceptional service and professionalism.

Customer Services

5つ星のうち1の評価

1st time using Porsche Stockport…Sloppy…

1st time using Porsche Stockport…Sloppy and Complacent and will be back to Wilmslow instead

2025年10月3日
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hi James,

We appreciate your feedback and we're sorry your visit wasn't satisfactory.

We'll address your concerns to improve our service.
Customer Services

5つ星のうち5の評価

Great service on service department as…

Great service on service department as always. Great work!

2025年1月10日
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hi Mr Hewitson,

A huge thanks for taking the time to rate your recent experience with us.

The leadership team love to see such great feedback!

Have a nice day,
Customer Services

5つ星のうち5の評価

Service and MoT

They did what they said they would do. The whole process was easy. Steve managed the work and was so helpful and friendly as were all the team. Will be back next time things are due for the car.

2025年9月22日
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hi Loretta,

We're happy to hear that the process was easy and that we delivered on our promises.

We appreciate that Steve was helpful and friendly.

Thank you for your feedback and future custom.
Customer Services

5つ星のうち5の評価

Great service from the dealership

Booked the car in quickly, serviced next day and great service from the dealership.

2025年9月16日
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hello Weston,

We're happy to hear the booking and service were quick, and that you received great service from our dealership!

Take care,
Customer Services

5つ星のうち1の評価

Read the Warranty small print!!

Vehicle had major service, then few weeks later engine fault and loss of power.
Porsche Stockport unable to find fault. Refused further checks as under Warranty. (Cost savings) so returned vehicle without repair. Fast forward few weeks I broke down with kids in car and now red engine warning. Fault with injector and a week without a vehicle. Car been running with faulty injector for over 3 months so now I potentially have a time bomb and will need to renew Warranty every year or risk a hige repair bill. Not happy at all. Dont bother with Porsche assist either as you get a offered a Macan empty on fuel or Enterprise rent a car.

2025年9月13日
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hello,

We appreciate you bringing this to our attention.

We're sorry to hear about the engine fault, loss of power, and subsequent breakdown with your children.

We'll investigate why the issue wasn't identified and the concerns with the warranty service and Porsche assist.

Your feedback is valuable.
Customer Services

5つ星のうち5の評価
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hi Greg,

We appreciate you taking the time to leave us this wonderful feedback regarding your recent experience with our services.

Customer Services

5つ星のうち5の評価
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hi Zeb,

We appreciate you sharing your positive experience with our service and communications; thank you for the great review.

Customer Services

5つ星のうち5の評価

An outstanding experience from…

An outstanding experience from beginning to end!
Chris, our Sales Ambassador, was exceptional—highly professional, friendly, and incredibly helpful throughout the entire process. This was truly one of the best car buying experiences I've ever had, and Chris exceeded all expectations. He kept us well-informed at every stage and made us feel genuinely welcome.
Fantastic service—thank you, Porsche Stockport!

2025年8月14日
自発的なレビュー
Stratstone - Porsche Centre Stockport ロゴ

Stratstone - Porsche Centre Stockport からの回答

Hello Jillian,

We appreciate you sharing your positive car buying experience.

We're happy to hear that you found Chris to be professional and helpful.

We are glad you felt welcome and well-informed throughout the process.

Thank you for your feedback.
Customer Services

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