Alan Dyde was superb from start to finish exceptional service despite the challenges with transferring to his new premises. There was a delay with the parts for my wife's Panamera which would have mea... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very friendly garage. Veejay was amazing very honest and explained everything we needed to know about buying a Porsche. It was a quick turnaround and nothing was too much trouble for him. I would high... もっと見る
企業が回答しました
Well what can I say. Haven had a horrific experience with Porsche Chester, my expectations were pretty low from dealerships. Then I contacted Michelle at Wilmslow. With a virtual hug... もっと見る
企業が回答しました
I visited the Porsche Centre in Wilmslow this morning and was greeted immediately by young Alfie by my car as I parked. He was smiley and welcoming and determined to help me. Despite those who I nee... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
Stratstone House, Deanway Business Park, SK9 3HW, Wilmslow, 英国
- 01625 445545
4.7
優良
222件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
No concern
I had to argue and explain my situation( to several agents) to get a courtesy car. There was no concern whatsoever. Really poor communication between departments.
2023年11月25日
Stratstone - Porsche Centre Wilmslow からの回答
Hi Reuben,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com
Thank you,
Customer Services
I had an outstanding experience with…
I had an outstanding experience with Michelle at Porsche Wilmslow. Her professionalism, knowledge, and friendly demeanor made the entire process seamless. Michelle went above and beyond to address my concerns, providing prompt and effective solutions. Her commitment to exceptional service truly sets a standard worth commending.
2023年12月4日
自発的なレビュー
Stratstone - Porsche Centre Wilmslow からの回答
Hi Frankie,
Thank you so much for your lovely review.
We love to hear when our team members go above and beyond.
I will ensure your feedback is passed onto Michelle and the management team so they know what a great job they are doing!
Have a lovely day!
Customer Services
From the moment I walked into the…
From the moment I walked into the showroom I was met with a friendly face.
The reception staff were very professional and courteous. Carly then guided me to the right department along with a nice mug of hot chocolate.
Michelle (Servicing) then took me through the whole process of what had been done and I felt reassured that I can drive with a peace of mind
2023年12月5日
自発的なレビュー
Stratstone - Porsche Centre Wilmslow からの回答
Hi Stuart,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your recent experience with Carly and Michelle.
We hope to be of service to you again!
Customer Services
Michelle is a star
Michelle is a star, she couldn't have been more helpful and efficient in sorting out my issue
2023年11月13日
Stratstone - Porsche Centre Wilmslow からの回答
Hello Frazer,
Thank you very much for leaving a 5* review.
Michelle will really appreciate it!
Have a great day!
Customer Services
Service Stratstone good. Porsche Assistance useless.
Service from Chloe at Stratstone service was brilliant. Porsche Assistance hopeless, Car not collected for repair, lies from Europcar about contact same as last time, AA acting for Porsche Assistance rude and incompetent. Fortunately Chloe managed everything instead.
2023年10月16日
Stratstone - Porsche Centre Wilmslow からの回答
Hello,
Thank you for taking the time to leave us this positive review!
It’s lovely to see you had a great experience with us!
Customer Services
MICHELLE IS VERY HELPFULL ON RECEPTION
2023年10月13日
Stratstone - Porsche Centre Wilmslow からの回答
Hi Duncan,
Michelle will appreciate this positive review.
Thank you, and happy motoring!
Customer Services
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