Alan Dyde was superb from start to finish exceptional service despite the challenges with transferring to his new premises. There was a delay with the parts for my wife's Panamera which would have mea... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Alan Dyde was superb from start to finish exceptional service despite the challenges with transferring to his new premises. There was a delay with the parts for my wife's Panamera which would have mea... もっと見る
企業が回答しました
Very friendly garage. Veejay was amazing very honest and explained everything we needed to know about buying a Porsche. It was a quick turnaround and nothing was too much trouble for him. I would high... もっと見る
企業が回答しました
Well what can I say. Haven had a horrific experience with Porsche Chester, my expectations were pretty low from dealerships. Then I contacted Michelle at Wilmslow. With a virtual hug... もっと見る
企業が回答しました
I visited the Porsche Centre in Wilmslow this morning and was greeted immediately by young Alfie by my car as I parked. He was smiley and welcoming and determined to help me. Despite those who I nee... もっと見る
企業が回答しました
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
当該企業による記述
Stratstone House, Deanway Business Park, SK9 3HW, Wilmslow, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Just had the car serviced couldn’t have been easier!
Michelle on the service reception desk is great and looked after the whole process perfectly

Stratstone - Porsche Centre Wilmslow からの回答
As a new customer I was amazed. As soon as I walked into the showroom. The showroom is immaculate. Staff very friendly and welcoming. I was looked after by a gentleman called Louis. Who looked after me from start to finish. I honestly couldn't have aske for a better service.
Thanks everyone at Porsche Wilmslow

Stratstone - Porsche Centre Wilmslow からの回答
My Mum Lisa works in service department i love coming in seeing the cars my mum and her fellow colleauge Chloe and her manager Stuart they are always making it funny and an enjoyable time when i am at the dealership !
Thank you so much guys!!!

Stratstone - Porsche Centre Wilmslow からの回答
Brilliant customer service always, and dealing with Michelle is a pleasure!

Stratstone - Porsche Centre Wilmslow からの回答
As a long-term customer, I have always had great service at PC Wilmslow. From the girls on the reception desk to Andy and the team in the parts department, my experience has always been positive - everyone is friendly and helpful.
Chris Clark

Stratstone - Porsche Centre Wilmslow からの回答
great customer contact, updated me as and when required, the problem with missing service parts was rectified the next day. a courtesy car was provided free of charge which was acceptable.

Stratstone - Porsche Centre Wilmslow からの回答
Purchased parts for my vehicle from Porsche Wilmslow and Davey and Josh were most helpful as usual. Nothing too much trouble and I would highly recommend.

Stratstone - Porsche Centre Wilmslow からの回答
Recently bought a Targa from this centre. There was a bit of a hiccup upon pick up and delivery which in all honesty I was pretty disappointed with (had it delivered by covered trailer). But once made aware of these issues Samuel and Ryan truly went above and beyond to rectify the problem. Problems happen, how a dealership responds to them is a true sign of good management and these guys delivered. JW

Stratstone - Porsche Centre Wilmslow からの回答
Staff were excellent, both on drop off and pick up, very thorough and attentive. Likeable people

Stratstone - Porsche Centre Wilmslow からの回答
Ladies on reception were very welcoming and full of smiles. Chap in parts was extremely helpful. I bought a hoodie, tee-shirt and a water bottle. I'd also like to thank the chap who answered my sons questions on the cars. If you like your cars, then i can definitely recommend popping into the Porsche garage, Wilmslow.

Stratstone - Porsche Centre Wilmslow からの回答
As stated before, Porsche Wilmslow is not the closest dealership to me but I prefer the friendly people & service I have experienced over the years.
Although the work on my car overran, I was kept informed in a timely manner so my day wasn't spoiled waiting for something that wasn't going to happen.

Stratstone - Porsche Centre Wilmslow からの回答
Superb friendly dealership, from the minute you walk in you feel at home, every member of staff is nothing short of amazing, big special mention to Michelle on service, professional knowledgeable and very helpful, all my issues were rectified in one visit, over and above what I expected

Stratstone - Porsche Centre Wilmslow からの回答
My experience with Porsche Wilmslow has been nothing but amazing from the initial call I made to the dealership to the dealing with my issues and meeting several members of staff. I had recently bought a used Taycan from another dealership and having driven it for about 10 days I noticed the brakes were not function correctly and then rang two other local Porsche dealers who said they could not fit me in until the end of January 2024 to look at this issue despite me telling them t was urgent. I then called Wilmslow and spoke to a wonderful lady called Michelle in service and explained the same problem as I did the the other two dealers. Not only was she emphatic and then said she would try and the help as best she could despite not having any free time until the new year. She managed to rearrange things in her busy service schedule and swap things and and got me an appointment with a Taycan specialist within 2 days and I dropped my car off to her this morning. As soon I got in she booked me in and I also explained I could not charge the car last night due to the grid issue and she got my car on charge straight away. They identified the issue and now have a solution to what was a serious issue that needed to be resolved, I cannot thank enough her enough and the professional approach she has. I was also introduced to Charles at the dealership this morning as I was not fully upto speed with all the controls and he sorted things out within 10 minutes and invited me into the dealership next week where he will do some training with me. I also met Chloe, Lisa and Jamie-Lea who were all so pleasant, friendly and professional. Keep up this amazing work guys ! Ajay

Stratstone - Porsche Centre Wilmslow からの回答
The service received from Michelle (Service department) from start to finish was fantastic. She was there every step of the way. To guide and explain what was needed.
For all your Porsche needs this is the place for you.
Thank you

Stratstone - Porsche Centre Wilmslow からの回答
It was both the welcome and the Porsche workmanship which were both magnificen

Stratstone - Porsche Centre Wilmslow からの回答
Technician Peter Lloyd, and Chloe on Service were excellent Great Service

Stratstone - Porsche Centre Wilmslow からの回答
I would highly recommend Porsche Wilmslow and their staff. I recently bought a pre-owned 2017 Macan. The staff had great rapport with each other and the atmosphere was relaxed, warm and friendly. I was looked after by Sean and Charles. Both Sean and Charles were genuinely interested and answered any questions I had. The day I collected my car was very special and Charles taught me how to use my Macan properly and offered a full masterclass at a later date once I got used to the basics. I never thought that buying my first Porsche would be this easy and that Porsche Wilmslow would be this down to earth and such a friendly bunch. Well done and thank you!

Stratstone - Porsche Centre Wilmslow からの回答
I had a great experience, Michelle kept me up to date and went above and beyond, the customer service was brilliant. Thank you Michelle!!

Stratstone - Porsche Centre Wilmslow からの回答
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