Stratstone - Porsche Centre Wilmslow レビュー 

222
•
TrustScore 5段階評価の4.5

4.7

Stratstone House, Deanway Business Park, SK9 3HW Wilmslow, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Alan Dyde was superb from start to finish exceptional service despite the challenges with transferring to his new premises. There was a delay with the parts for my wife's Panamera which would have mea... もっと見る

企業が回答しました

5つ星のうち5の評価

Very friendly garage. Veejay was amazing very honest and explained everything we needed to know about buying a Porsche. It was a quick turnaround and nothing was too much trouble for him. I would high... もっと見る

企業が回答しました

5つ星のうち5の評価

Well what can I say. Haven had a horrific experience with Porsche Chester, my expectations were pretty low from dealerships. Then I contacted Michelle at Wilmslow. With a virtual hug... もっと見る

企業が回答しました

5つ星のうち5の評価

I visited the Porsche Centre in Wilmslow this morning and was greeted immediately by young Alfie by my car as I parked. He was smiley and welcoming and determined to help me. Despite those who I nee... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. ・
  3. オイル交換サービス
  4. 自動車修理・整備店
  5. 自動車製造業者
  6. 車検場
  7. 中古車ディーラー

当該企業による記述

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

当該企業による記述

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

連絡先

  • Stratstone House, Deanway Business Park, SK9 3HW, Wilmslow, 英国

  • 01625 445545

4.7

優良

TrustScore 5段階評価の4.5

222件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(222)

過去12か月のレビュー数: 4,560件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Just had the car serviced couldn’t have…

Just had the car serviced couldn’t have been easier!
Michelle on the service reception desk is great and looked after the whole process perfectly

2024年2月21日
自発的なレビュー
Stratstone - Porsche Centre Wilmslow ロゴ

Stratstone - Porsche Centre Wilmslow からの回答

Hi Andrew,

Thank you for the great review and the feedback for Michelle.

We really appreciate it and look forward to welcoming you back again!
Customer Services

5つ星のうち5の評価

As a new customer I was amazed

As a new customer I was amazed. As soon as I walked into the showroom. The showroom is immaculate. Staff very friendly and welcoming. I was looked after by a gentleman called Louis. Who looked after me from start to finish. I honestly couldn't have aske for a better service.

Thanks everyone at Porsche Wilmslow

2024年2月6日
自発的なレビュー
Stratstone - Porsche Centre Wilmslow ロゴ

Stratstone - Porsche Centre Wilmslow からの回答

Hi Jay,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction by Louis.

Enjoy your day!
Customer Services

5つ星のうち5の評価

My Mum Lisa works in service department…

My Mum Lisa works in service department i love coming in seeing the cars my mum and her fellow colleauge Chloe and her manager Stuart they are always making it funny and an enjoyable time when i am at the dealership !

Thank you so much guys!!!

2024年2月7日
自発的なレビュー
Stratstone - Porsche Centre Wilmslow ロゴ

Stratstone - Porsche Centre Wilmslow からの回答

Hello Noah,

Thank you for reviewing us!

Lisa will really appreciate you taking the time to do this.

We hope you have a great day!
Customer Services

5つ星のうち5の評価

Brilliant customer service always

Brilliant customer service always, and dealing with Michelle is a pleasure!

2024年2月7日
自発的なレビュー
Stratstone - Porsche Centre Wilmslow ロゴ

Stratstone - Porsche Centre Wilmslow からの回答

Hi Sue,

Michelle will appreciate this positive review.

Thank you, and happy motoring!
Customer Services

5つ星のうち5の評価

COMMUNICATION

2024年2月2日
Stratstone - Porsche Centre Wilmslow ロゴ

Stratstone - Porsche Centre Wilmslow からの回答

Hi John,

A big thank you for leaving us a 5* review!

Have a lovely day!
Customer Services

5つ星のうち5の評価

Long-term Review

As a long-term customer, I have always had great service at PC Wilmslow. From the girls on the reception desk to Andy and the team in the parts department, my experience has always been positive - everyone is friendly and helpful.
Chris Clark

2024年1月22日
自発的なレビュー
Stratstone - Porsche Centre Wilmslow ロゴ

Stratstone - Porsche Centre Wilmslow からの回答

Hi Chris,

Thank you for the great review and the feedback for Andy.

We really appreciate it and look forward to welcoming you back again!
Customer Services

5つ星のうち4の評価

great customer contact

great customer contact, updated me as and when required, the problem with missing service parts was rectified the next day. a courtesy car was provided free of charge which was acceptable.

2024年1月23日
Stratstone - Porsche Centre Wilmslow ロゴ

Stratstone - Porsche Centre Wilmslow からの回答

Hi Steve,

Thank you for your kind words - we're glad to have been of service!

Take care,
Customer Services

5つ星のうち5の評価

Purchased parts for my vehicle from…

Purchased parts for my vehicle from Porsche Wilmslow and Davey and Josh were most helpful as usual. Nothing too much trouble and I would highly recommend.

2024年1月17日
自発的なレビュー
Stratstone - Porsche Centre Wilmslow ロゴ

Stratstone - Porsche Centre Wilmslow からの回答

Hi Katie,

Thank you for leaving us this review.

We strive for 100% satisfaction, so it’s great to see you had such a positive experience with Davey and Josh at the Porsche Centre Wilmslow.

Have a lovely day!
Customer Services

5つ星のうち5の評価

Recently bought a Targa from this…

Recently bought a Targa from this centre. There was a bit of a hiccup upon pick up and delivery which in all honesty I was pretty disappointed with (had it delivered by covered trailer). But once made aware of these issues Samuel and Ryan truly went above and beyond to rectify the problem. Problems happen, how a dealership responds to them is a true sign of good management and these guys delivered. JW

2023年11月28日
自発的なレビュー
Stratstone - Porsche Centre Wilmslow ロゴ

Stratstone - Porsche Centre Wilmslow からの回答

Hi,

Thank you very much for the 5* review!

Ryan values your feedback and take pride in providing the best possible customer service!

Thanks again!
Customer Services

5つ星のうち5の評価

Staff were excellent

Staff were excellent, both on drop off and pick up, very thorough and attentive. Likeable people

2023年12月20日
Stratstone - Porsche Centre Wilmslow ロゴ

Stratstone - Porsche Centre Wilmslow からの回答

Hello Matt,

We appreciate you leaving us a review - thank you!

Have a nice day!
Customer Services

5つ星のうち5の評価

Ladies on reception were very welcoming…

Ladies on reception were very welcoming and full of smiles. Chap in parts was extremely helpful. I bought a hoodie, tee-shirt and a water bottle. I'd also like to thank the chap who answered my sons questions on the cars. If you like your cars, then i can definitely recommend popping into the Porsche garage, Wilmslow.

2023年12月27日
自発的なレビュー
Stratstone - Porsche Centre Wilmslow ロゴ

Stratstone - Porsche Centre Wilmslow からの回答

Hi Jane,

Thank you for taking the time to leave a positive rating.

We really appreciate your recommendation and hope to see you again!

Have a lovely day,
Customer Services

5つ星のうち5の評価

Always pleasant & friendly people

As stated before, Porsche Wilmslow is not the closest dealership to me but I prefer the friendly people & service I have experienced over the years.
Although the work on my car overran, I was kept informed in a timely manner so my day wasn't spoiled waiting for something that wasn't going to happen.

2023年12月11日
Stratstone - Porsche Centre Wilmslow ロゴ

Stratstone - Porsche Centre Wilmslow からの回答

Hi Nigel,

Thank you for your positive review.

We're always happy to help!

Have a great day!
Customer Services

5つ星のうち5の評価

Superb friendly dealership

Superb friendly dealership, from the minute you walk in you feel at home, every member of staff is nothing short of amazing, big special mention to Michelle on service, professional knowledgeable and very helpful, all my issues were rectified in one visit, over and above what I expected

2023年12月15日
自発的なレビュー
Stratstone - Porsche Centre Wilmslow ロゴ

Stratstone - Porsche Centre Wilmslow からの回答

Hi April,

A huge thanks for taking the time to rate your recent experience with us.

The leadership team love to see such great feedback!

Have a nice day,
Customer Services

5つ星のうち5の評価

Service

My experience with Porsche Wilmslow has been nothing but amazing from the initial call I made to the dealership to the dealing with my issues and meeting several members of staff. I had recently bought a used Taycan from another dealership and having driven it for about 10 days I noticed the brakes were not function correctly and then rang two other local Porsche dealers who said they could not fit me in until the end of January 2024 to look at this issue despite me telling them t was urgent. I then called Wilmslow and spoke to a wonderful lady called Michelle in service and explained the same problem as I did the the other two dealers. Not only was she emphatic and then said she would try and the help as best she could despite not having any free time until the new year. She managed to rearrange things in her busy service schedule and swap things and and got me an appointment with a Taycan specialist within 2 days and I dropped my car off to her this morning. As soon I got in she booked me in and I also explained I could not charge the car last night due to the grid issue and she got my car on charge straight away. They identified the issue and now have a solution to what was a serious issue that needed to be resolved, I cannot thank enough her enough and the professional approach she has. I was also introduced to Charles at the dealership this morning as I was not fully upto speed with all the controls and he sorted things out within 10 minutes and invited me into the dealership next week where he will do some training with me. I also met Chloe, Lisa and Jamie-Lea who were all so pleasant, friendly and professional. Keep up this amazing work guys ! Ajay

2023年12月15日
自発的なレビュー
Stratstone - Porsche Centre Wilmslow ロゴ

Stratstone - Porsche Centre Wilmslow からの回答

Hello Ajay,

Thank you so much for your great review!

Your review is very important to us, as our goal is to deliver an outstanding customer experience.

Best wishes,
Customer Services

5つ星のうち5の評価

The service received from Michelle…

The service received from Michelle (Service department) from start to finish was fantastic. She was there every step of the way. To guide and explain what was needed.
For all your Porsche needs this is the place for you.
Thank you

2023年12月14日
自発的なレビュー
Stratstone - Porsche Centre Wilmslow ロゴ

Stratstone - Porsche Centre Wilmslow からの回答

Hi Naseer,

Thank you so much for reviewing your recent experience with Michelle.

It’s great to hear you’ve had a positive experience.

Take care,
Customer Services

5つ星のうち5の評価

Technician Peter Lloyd

Technician Peter Lloyd, and Chloe on Service were excellent Great Service

2023年12月7日
Stratstone - Porsche Centre Wilmslow ロゴ

Stratstone - Porsche Centre Wilmslow からの回答

Hi,

Thank you for reviewing us!

Peter and Chloe will really appreciate you taking the time to do this.

We hope you have a great day!
Customer Services

5つ星のうち5の評価

I would highly recommend Porsche…

I would highly recommend Porsche Wilmslow and their staff. I recently bought a pre-owned 2017 Macan. The staff had great rapport with each other and the atmosphere was relaxed, warm and friendly. I was looked after by Sean and Charles. Both Sean and Charles were genuinely interested and answered any questions I had. The day I collected my car was very special and Charles taught me how to use my Macan properly and offered a full masterclass at a later date once I got used to the basics. I never thought that buying my first Porsche would be this easy and that Porsche Wilmslow would be this down to earth and such a friendly bunch. Well done and thank you!

2023年12月8日
自発的なレビュー
Stratstone - Porsche Centre Wilmslow ロゴ

Stratstone - Porsche Centre Wilmslow からの回答

Hello,

A huge thanks for taking the time to rate your recent experience with us.

Sean, Charles and the management team love to see such great feedback!

Have a nice day.
Customer Services

5つ星のうち5の評価

Great Experience

I had a great experience, Michelle kept me up to date and went above and beyond, the customer service was brilliant. Thank you Michelle!!

2023年11月23日
自発的なレビュー
Stratstone - Porsche Centre Wilmslow ロゴ

Stratstone - Porsche Centre Wilmslow からの回答

Hi Laura,

Thank you very much for leaving a 5* review.

Michelle will really appreciate it!

Have a great day!
Customer Services

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