Very friendly garage. Veejay was amazing very honest and explained everything we needed to know about buying a Porsche. It was a quick turnaround and nothing was too much trouble for him. I would high... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Alan Dyde was superb from start to finish exceptional service despite the challenges with transferring to his new premises. There was a delay with the parts for my wife's Panamera which would have mea... もっと見る
企業が回答しました
Just had another amazing experience with Porsche Wilmslow. Chloe in the service department always goes above and beyond and always makes everything so easy and stress free. I am so glad i have found s... もっと見る
企業が回答しました
I recently had my Porsche serviced at Porsche Centre Wilmslow and received outstanding service from start to finish. The service department was professional, communicative, and attentive throughou... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
Stratstone House, Deanway Business Park, SK9 3HW, Wilmslow, 英国
- 01625 445545
4.7
優良
210件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Brilliant service from Samantha and…
Brilliant service from Samantha and Sienna including home visit.
2024年6月13日
自発的なレビュー
Stratstone - Porsche Centre Wilmslow からの回答
Hi Sandra,
A big thank you for leaving a 5* review for Samantha and Sienna.
Have a lovely day!
Customer Services
A brilliant service as always
A brilliant service as always, thanks to the staff at Wilmslow
2024年6月3日
Stratstone - Porsche Centre Wilmslow からの回答
Hi David,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services
Very good experience at Wilmslow
Very good experience at Wilmslow. Michelle excellent, great communication, very efficient. Very strong contrast to Porsche Stockport whose sales and service are both very sub-par.
2024年4月19日
Stratstone - Porsche Centre Wilmslow からの回答
Hi Christian,
Thank you for taking the time to write this wonderful review.
I am very glad to hear that you were pleased with the level of service that you received and will ensure Michelle receives the recognition they deserve.
Many thanks.
Customer Services
Alloy colour
I’ve recently purchased a Porsche Taycan and wasn’t sure about the colour of my wheels being two colours. I’ve taken it back to have the wheels sprayed one colour and Ryan sorted it for us, without any trouble and quickly.
A great salesman 😊
2024年4月19日
自発的なレビュー
Stratstone - Porsche Centre Wilmslow からの回答
Hi Tracy,
Thank you for rating our dealership with five-stars.
It's great to hear of your experience with Ryan at Porsche Centre Wilmslow.
Thank you for sharing this with us!
We hope you enjoy driving your new Porsche Taycan.
Best Regards,
Customer Services
My car was damaged by the dealership
My car was damaged whilst in the Wilmslow dealership, the dealership don't deny this fact. I was told that the warranty work it originally went in for was completed and the car was handed back. I then found out that the warranty work was never even undertaken, this was confirmed by the dealership. I asked Porsche UK to allow the damage repair work to my car to be undertaken by another dealership and have Porsche Wilmslow meet the costs (£282.98) and Wilmslow politely refused. I am very disappointed with Porsche from an ethical / quality and honesty perspective, the idea of owning a Porsche holds little satisfaction to me after these experiences.
2024年3月18日
Stratstone - Porsche Centre Wilmslow からの回答
Hi Tony,
We are sorry to hear that this has been your experience at Porsche Centre Wilmslow.
After liaising with management team, it’s our understanding that they did offer to repair the damage as a goodwill gesture at their Centre free of charge to yourself.
The management team will be in contact with you to discuss this further.
Customer Services
Top class service as ever!
Exemplary service from Chloe & Alan as ever, really pleasant experience dealing with Porsche Wilmslow service department.
2024年2月20日
Stratstone - Porsche Centre Wilmslow からの回答
Hi Carl,
Thank you for your positive review.
Chloe and Alan and the rest of the team are always happy to help!
Have a great day!
Customer Services
Poor and Expensive Servicing
Inadequate communications from the service department.
Poor explanations of health check findings.
Promised 3 days’ turn around, ended up being in the dealership 13 days’.
£240 a hour labour costs!
2024年3月12日
Stratstone - Porsche Centre Wilmslow からの回答
Hi Chris,
Thank you for taking the time to rate the experience you have had with the Porsche Centre Wilmslow.
Please accept our sincere apologies if our service did not meet your expectations and thank you for bringing this to our attention.
To allow us to improve our processes and the service we provide to our customers, your feedback has been taken on board by the management team to identify any training needs going forward.
Customer Services
Quicker than expected
Quicker than expected, great advice and dealt with a load of the admin hassle.
2024年3月15日
Stratstone - Porsche Centre Wilmslow からの回答
Hi,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
Customer care back up to usual high standard
Four tyres replaced at a competitive price. Job completed on time. Great customer care. Hoping that disappointing previous visit for a service in January 2024 was a one-off.
2024年3月26日
Stratstone - Porsche Centre Wilmslow からの回答
Hi Nigel,
We appreciate you taking the time to review us!
I am very pleased everything was handled to your satisfaction!
Enjoy your day!
Customer Services
Stratstone - Porsche Centre Wilmslow からの回答
Hi,
Thank you for your positive review.
Have a great day!
Customer Services
The staff try to be very helpful
The staff try to be very helpful, but they need more of them to give full service
2024年3月8日
Stratstone - Porsche Centre Wilmslow からの回答
Hi Nigel,
We appreciate all feedback so I will ensure that this is passed over to the relevant leadership team so they can take this on board.
We hope to see you again in the future.
Customer Services
Stratstone - Porsche Centre Wilmslow からの回答
Hi Edward,
Thank you for choosing the Porsche Centre Wilmslow!
All the best!
Customer Services
Just had the car serviced couldn’t have…
Just had the car serviced couldn’t have been easier!
Michelle on the service reception desk is great and looked after the whole process perfectly
2024年2月21日
自発的なレビュー
Stratstone - Porsche Centre Wilmslow からの回答
Hi Andrew,
Thank you for the great review and the feedback for Michelle.
We really appreciate it and look forward to welcoming you back again!
Customer Services
As a new customer I was amazed
As a new customer I was amazed. As soon as I walked into the showroom. The showroom is immaculate. Staff very friendly and welcoming. I was looked after by a gentleman called Louis. Who looked after me from start to finish. I honestly couldn't have aske for a better service.
Thanks everyone at Porsche Wilmslow
2024年2月6日
自発的なレビュー
Stratstone - Porsche Centre Wilmslow からの回答
Hi Jay,
We appreciate you taking the time to review us!
I am very pleased everything was handled to your satisfaction by Louis.
Enjoy your day!
Customer Services
My Mum Lisa works in service department…
My Mum Lisa works in service department i love coming in seeing the cars my mum and her fellow colleauge Chloe and her manager Stuart they are always making it funny and an enjoyable time when i am at the dealership !
Thank you so much guys!!!
2024年2月7日
自発的なレビュー
Stratstone - Porsche Centre Wilmslow からの回答
Hello Noah,
Thank you for reviewing us!
Lisa will really appreciate you taking the time to do this.
We hope you have a great day!
Customer Services
Brilliant customer service always
Brilliant customer service always, and dealing with Michelle is a pleasure!
2024年2月7日
自発的なレビュー
Stratstone - Porsche Centre Wilmslow からの回答
Hi Sue,
Michelle will appreciate this positive review.
Thank you, and happy motoring!
Customer Services
COMMUNICATION
2024年2月2日
Stratstone - Porsche Centre Wilmslow からの回答
Hi John,
A big thank you for leaving us a 5* review!
Have a lovely day!
Customer Services
Long-term Review
As a long-term customer, I have always had great service at PC Wilmslow. From the girls on the reception desk to Andy and the team in the parts department, my experience has always been positive - everyone is friendly and helpful.
Chris Clark
2024年1月22日
自発的なレビュー
Stratstone - Porsche Centre Wilmslow からの回答
Hi Chris,
Thank you for the great review and the feedback for Andy.
We really appreciate it and look forward to welcoming you back again!
Customer Services
Pleasant and efficient
2024年1月26日
Stratstone - Porsche Centre Wilmslow からの回答
Hi Saeed,
Thank you very much for leaving a review!
Have a nice day!
Customer Services
great customer contact
great customer contact, updated me as and when required, the problem with missing service parts was rectified the next day. a courtesy car was provided free of charge which was acceptable.
2024年1月23日
Stratstone - Porsche Centre Wilmslow からの回答
Hi Steve,
Thank you for your kind words - we're glad to have been of service!
Take care,
Customer Services
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