Stratstone - Porsche Centre Wilmslow レビュー 

222
•
TrustScore 5段階評価の4.5

4.7

Stratstone House, Deanway Business Park, SK9 3HW Wilmslow, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Alan Dyde was superb from start to finish exceptional service despite the challenges with transferring to his new premises. There was a delay with the parts for my wife's Panamera which would have mea... もっと見る

企業が回答しました

5つ星のうち5の評価

Very friendly garage. Veejay was amazing very honest and explained everything we needed to know about buying a Porsche. It was a quick turnaround and nothing was too much trouble for him. I would high... もっと見る

企業が回答しました

5つ星のうち5の評価

Well what can I say. Haven had a horrific experience with Porsche Chester, my expectations were pretty low from dealerships. Then I contacted Michelle at Wilmslow. With a virtual hug... もっと見る

企業が回答しました

5つ星のうち5の評価

I visited the Porsche Centre in Wilmslow this morning and was greeted immediately by young Alfie by my car as I parked. He was smiley and welcoming and determined to help me. Despite those who I nee... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. ・
  3. オイル交換サービス
  4. 自動車修理・整備店
  5. 自動車製造業者
  6. 車検場
  7. 中古車ディーラー

当該企業による記述

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

当該企業による記述

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

連絡先

  • Stratstone House, Deanway Business Park, SK9 3HW, Wilmslow, 英国

  • 01625 445545

4.7

優良

TrustScore 5段階評価の4.5

222件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(222)

過去12か月のレビュー数: 4,560件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Porsche Wimslow are the best.

Visited Porsche Wimslow 5th September 2024 to view a Taycan and other models.
I was very warmly greeted by Sally on reception. She is wonderful, very welcoming and nothing is too much trouble.
The I met Samantha in sales who was totally professional, expert on all the models, features and every aspect. She gave her total attention for 4 hours and was the nicest sales person I have ever met.
I cannot praise both Sally and Samantha highly enough.
I also spoke to other members of staff who were all so very kind and helpful.
Porsche Wimslow you are by far the best. It will be a pleasure to buy a lovely Porsche from your centre

2024年9月5日
自発的なレビュー
Stratstone - Porsche Centre Wilmslow ロゴ

Stratstone - Porsche Centre Wilmslow からの回答

Hello Barry,

We are thrilled to hear about your positive experience at the Porsche Centre Wilmslow.

It is wonderful to know that you felt so welcomed and well-cared for by our team, we are incredibly proud of Sally and Samantha for their dedication and expertise.

We strive to provide exceptional customer service and it's heartwarming to know that we achieved that for you. We look forward to welcoming you back soon.

Customer Services

5つ星のうち5の評価

Just ace!

I can honestly say I haven't been anywhere where the staff are as helpful. They were just fantastic. Very friendly. Very welcoming. Just ace!

2024年8月14日
Stratstone - Porsche Centre Wilmslow ロゴ

Stratstone - Porsche Centre Wilmslow からの回答

Hi Richard,

We're so glad to hear you had such a positive experience with our staff.

Their helpfulness and friendliness are something we strive for, and it's wonderful to know we achieved that for you.

Customer Services

5つ星のうち5の評価

Excellent service and good value

Excellent service and good value, Michelle goes above and beyond.

2024年7月30日
Stratstone - Porsche Centre Wilmslow ロゴ

Stratstone - Porsche Centre Wilmslow からの回答

Hi Paul,

Thank you for your kind words.

We're so glad you had a positive experience with Michelle.
Customer Services

5つ星のうち5の評価

Lisa is service was great

Lisa in service was great, as were the other girls, and Sally on reception.

2024年7月19日
Stratstone - Porsche Centre Wilmslow ロゴ

Stratstone - Porsche Centre Wilmslow からの回答

Hi Carol,

Thank you very much for leaving a 5* review.

Lisa will really appreciate it!

Have a great day!
Customer Services

5つ星のうち5の評価

Second to none.

I have had the pleasure of being looked after at Porsche Wilmslow by Mr. Nick Harling. Nick was a true gentleman from my first visit to the show room inquiring about the new all electric Taycan. Nick's welcome, hospitality, sincerity, clarity and support was second to none. He made me feel extremely welcome and comfortable and at ease to ask questions. He supported me and answered my various doubts and queries with greatest patience and I can honestly say, if it was not for his support and professionalism, I would not have been a proud owner of an all electric new 2024 Porsche Taycan today. Nick advised & assisted me with ordering and the early fitting of the home EV charger. He further helped me with my Porsche personal id and on line account registrations, as well as arranging a test drive and the master class with lovely Sienna who was very very professional and kind in going through all the the new features and technical details of this superb new Taycan. Nick also offered and arranged the extra 3 years Tyre & Alloys insurance, as well as the total Surface, interior and Alloys Ceramic Platinum Protection Plus. All in all a 10/10 service. I am most grateful to Nick and the entire sales and after sales team at Porsche Wilmslow for this most wonderful and professionally outstanding service. A head & shoulder above the rest. Highly recommended. Well done. Fariborz Iravanian

2024年6月4日
自発的なレビュー
Stratstone - Porsche Centre Wilmslow ロゴ

Stratstone - Porsche Centre Wilmslow からの回答

Hello Fariborz,

Thank you for this wonderful review. Knowing you feel this way about your experience makes us all very proud. Nick really enjoyed looking after you and we so pleased you were happy with the service you received, throughout your purchase.

We hope you are enjoying every moment in your new vehicle, and we hope we have the pleasure of looking after you for many years to come!

Customer Services

5つ星のうち5の評価

Brilliant service from Samantha and…

Brilliant service from Samantha and Sienna including home visit.

2024年6月13日
自発的なレビュー
Stratstone - Porsche Centre Wilmslow ロゴ

Stratstone - Porsche Centre Wilmslow からの回答

Hi Sandra,

A big thank you for leaving a 5* review for Samantha and Sienna.

Have a lovely day!
Customer Services

5つ星のうち5の評価

A brilliant service as always

A brilliant service as always, thanks to the staff at Wilmslow

2024年6月3日
Stratstone - Porsche Centre Wilmslow ロゴ

Stratstone - Porsche Centre Wilmslow からの回答

Hi David,

We appreciate you leaving us a review - thank you!

Have a nice day!
Customer Services

5つ星のうち5の評価

Very good experience at Wilmslow

Very good experience at Wilmslow. Michelle excellent, great communication, very efficient. Very strong contrast to Porsche Stockport whose sales and service are both very sub-par.

2024年4月19日
Stratstone - Porsche Centre Wilmslow ロゴ

Stratstone - Porsche Centre Wilmslow からの回答

Hi Christian,

Thank you for taking the time to write this wonderful review.

I am very glad to hear that you were pleased with the level of service that you received and will ensure Michelle receives the recognition they deserve.

Many thanks.
Customer Services

5つ星のうち5の評価

Alloy colour

I’ve recently purchased a Porsche Taycan and wasn’t sure about the colour of my wheels being two colours. I’ve taken it back to have the wheels sprayed one colour and Ryan sorted it for us, without any trouble and quickly.
A great salesman 😊

2024年4月19日
自発的なレビュー
Stratstone - Porsche Centre Wilmslow ロゴ

Stratstone - Porsche Centre Wilmslow からの回答

Hi Tracy,

Thank you for rating our dealership with five-stars.

It's great to hear of your experience with Ryan at Porsche Centre Wilmslow.

Thank you for sharing this with us!

We hope you enjoy driving your new Porsche Taycan.

Best Regards,
Customer Services

5つ星のうち1の評価

My car was damaged by the dealership

My car was damaged whilst in the Wilmslow dealership, the dealership don't deny this fact. I was told that the warranty work it originally went in for was completed and the car was handed back. I then found out that the warranty work was never even undertaken, this was confirmed by the dealership. I asked Porsche UK to allow the damage repair work to my car to be undertaken by another dealership and have Porsche Wilmslow meet the costs (£282.98) and Wilmslow politely refused. I am very disappointed with Porsche from an ethical / quality and honesty perspective, the idea of owning a Porsche holds little satisfaction to me after these experiences.

2024年3月18日
Stratstone - Porsche Centre Wilmslow ロゴ

Stratstone - Porsche Centre Wilmslow からの回答

Hi Tony,

We are sorry to hear that this has been your experience at Porsche Centre Wilmslow.

After liaising with management team, it’s our understanding that they did offer to repair the damage as a goodwill gesture at their Centre free of charge to yourself.

The management team will be in contact with you to discuss this further.

Customer Services

5つ星のうち5の評価

Top class service as ever!

Exemplary service from Chloe & Alan as ever, really pleasant experience dealing with Porsche Wilmslow service department.

2024年2月20日
Stratstone - Porsche Centre Wilmslow ロゴ

Stratstone - Porsche Centre Wilmslow からの回答

Hi Carl,

Thank you for your positive review.

Chloe and Alan and the rest of the team are always happy to help!

Have a great day!
Customer Services

5つ星のうち2の評価

Poor and Expensive Servicing

Inadequate communications from the service department.
Poor explanations of health check findings.
Promised 3 days’ turn around, ended up being in the dealership 13 days’.
£240 a hour labour costs!

2024年3月12日
Stratstone - Porsche Centre Wilmslow ロゴ

Stratstone - Porsche Centre Wilmslow からの回答

Hi Chris,

Thank you for taking the time to rate the experience you have had with the Porsche Centre Wilmslow.

Please accept our sincere apologies if our service did not meet your expectations and thank you for bringing this to our attention.

To allow us to improve our processes and the service we provide to our customers, your feedback has been taken on board by the management team to identify any training needs going forward.

Customer Services

5つ星のうち5の評価

Quicker than expected

Quicker than expected, great advice and dealt with a load of the admin hassle.

2024年3月15日
Stratstone - Porsche Centre Wilmslow ロゴ

Stratstone - Porsche Centre Wilmslow からの回答

Hi,

Thank you so much for leaving us this great review.

Have a lovely day!
Customer Services

5つ星のうち5の評価

Customer care back up to usual high standard

Four tyres replaced at a competitive price. Job completed on time. Great customer care. Hoping that disappointing previous visit for a service in January 2024 was a one-off.

2024年3月26日
Stratstone - Porsche Centre Wilmslow ロゴ

Stratstone - Porsche Centre Wilmslow からの回答

Hi Nigel,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction!

Enjoy your day!
Customer Services

5つ星のうち5の評価

Overall a great service

Overall a great service

2024年3月13日
Stratstone - Porsche Centre Wilmslow ロゴ

Stratstone - Porsche Centre Wilmslow からの回答

Hi,

Thank you for your positive review.

Have a great day!
Customer Services

5つ星のうち4の評価

The staff try to be very helpful

The staff try to be very helpful, but they need more of them to give full service

2024年3月8日
Stratstone - Porsche Centre Wilmslow ロゴ

Stratstone - Porsche Centre Wilmslow からの回答

Hi Nigel,

We appreciate all feedback so I will ensure that this is passed over to the relevant leadership team so they can take this on board.

We hope to see you again in the future.
Customer Services

5つ星のうち5の評価

Home car collection

Home car collection. On time

2024年3月4日
Stratstone - Porsche Centre Wilmslow ロゴ

Stratstone - Porsche Centre Wilmslow からの回答

Hi Edward,

Thank you for choosing the Porsche Centre Wilmslow!

All the best!
Customer Services

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